Gemeente Grobbendonk
Gemeente Grobbendonk is the Belgian municipal government of Grobbendonk in the province of Antwerp, providing local public administration, digital government services, and community facility management to residents and businesses through a Klik-Bel-Kom multi-channel service model integrated with the Flemish e-government ecosystem.
- Company typePublic
- Founded-
- HeadquartersGrobbendonk, Belgium
- Headcount—
- GTM typeB2C
- OfferingServices
What Gemeente Grobbendonk does
Gemeente Grobbendonk is the local municipal government of Grobbendonk, a municipality in the province of Antwerp, Belgium, operating under Flemish regional governance. It serves the municipality's residents and businesses through a comprehensive suite of public administration services, including civil registry administration, identity document issuance, waste management, spatial planning permits, social welfare coordination, and community facility management. Operations span multiple physical locations including the town hall at Boudewijnstraat 4 (with snelbalie quick-service counter), Woonzorgcentrum De Wijngaard, Gemeenschapscentrum De Volle Vaart, Sporthal De Molen, and Lokaal dienstencentrum 't Trefpunt.
The municipality operates a multi-channel service delivery model branded Klik-Bel-Kom (Click-Call-Come), combining a digital portal at grobbendonk.be with eID authentication, a telephone contact center, online appointment booking via mijnafspraakmaken.be, and a physical snelbalie. Its technology stack integrates third-party platforms including Vanden Broele's eGovFlow for digital document workflows, Cipal Schaubroeck for council consultation environments, Flowlab for event management, Spotbooking for permits, and Ticketgang for event ticketing, with broader integration into the Digitaal Vlaanderen Mijn Burgerprofiel initiative. The entity is GDPR-compliant under Belgian and Flemish data protection frameworks.
Revenue is generated primarily through municipal taxation supplemented by transaction-based administrative fees: passport issuance ranges from €72.50 standard to €307.50 super-urgent, driver's licenses are €27.50, public domain occupation fees are €0.40 per m² per day, and waste management charges range from €3.60 to €22 depending on bag size. Most civil status documents are issued free of charge. On 2022-07-01, residential elderly care operations were transferred to Welzijnsvereniging De Wijngaard, a wholly-owned welfare association, while inter-municipal cooperation agreements (intergemeentelijke samenwerkingsverbanden) provide shared services in police, fire, and welfare across the Kempen region. Specific revenue figures are not disclosed in publicly available material.
Gemeente Grobbendonk firmographics
Firmographics- Name
- Gemeente Grobbendonk
- Legal name
- Gemeente Grobbendonk
- Website
- https://grobbendonk.be
- Company type
- Public
- Operating status
- Operating
- Short description
- Gemeente Grobbendonk is the Belgian municipal government of Grobbendonk in the province of Antwerp, providing local public administration, digital government services, and community facility management to residents and businesses through a Klik-Bel-Kom multi-channel service model integrated with the Flemish e-government ecosystem.
- Ownership category
- akta.pro rank
Gemeente Grobbendonk industry classification
Industry- Product category
- Local Government Public Services
- NAICS
- Community Housing Services (62422), Emergency and Other Relief Services (62423)
- SIC
- Services-Management Services (8741)
- akta.pro primary industry
- Records Management, Information Governance & Retention (BPAEAPAO)
- akta.pro secondary industry
- Privacy, Consent & Data Protection Management (BPAEAPAF)
Keywords
Where Gemeente Grobbendonk is headquartered
LocationHeadquarters
- HQ city
- Grobbendonk
- HQ country
- Belgium
- HQ region
- Europe
Offices5 records
Markets served
Gemeente Grobbendonk business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Municipal Taxes and Levies: The municipality collects various taxes and levies from residents and businesses, including taxes on business premises, waste collection fees, and taxes on occupation of public domain.
- Administrative Fees: Fees for government documents and services such as passports (72.50 euro regular, 247.50 euro urgent, 307.50 euro super-urgent for adults; 35/217.50/277.50 euro for minors), driver's licenses (27.50 euro), and various attestations.
- Public Domain Occupation Fees: Fees for permits to occupy public domain: 0.40 euro per m² per day with minimum of 25 euro per application.
- Chipping Service Fee: Fee of 60 euro per chipping round for garden waste processing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Adult passport (regular procedure): 72.50 euro, 5 working days |
| One time/ perpetual license | Pay-as-you-go | European driver's license: 27.50 euro |
| One time/ perpetual license | Pay-as-you-go | Criminal record extract (uittreksel strafregister): Free |
| Transaction based/ take rate | Pay-as-you-go | Public domain occupation: 0.40 euro/m²/day, minimum 25 euro |
| Unit Pricing | Pay-as-you-go | Waste bags and stickers: PMD bags 24-pack at 3.60 euro; Restafval 15L/30L/60L at 7/11/22 euro; GFT stickers 1-3 euro each |
| Unit Pricing | Pay-as-you-go | Chipping round service: 60 euro per round |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Gemeente Grobbendonk product offering
Product offeringCore offering
Gemeente Grobbendonk is a Belgian municipality providing local public administration and citizen services to residents and businesses in Grobbendonk. Core offerings include civil registry and identity document services (passports, driver's licenses, birth/marriage/death certificates), waste management (bags, stickers, chipping), permits (public domain occupation, signalisation, events), and leisure facilities (community center, sports hall, residential elderly care). Services are delivered through a Klik-Bel-Kom model combining online digital services via grobbendonk.be, a telephone contact center, and a physical snelbalie walk-in counter.
Product overview
Gemeente Grobbendonk operates as a local government entity providing a comprehensive suite of public services to its residents through both digital and physical channels. The municipal service portfolio centers on the Klik-Bel-Kom-principe (Click-Call-Come) model, combining online self-service via the Digitaal Loket, appointment-based services through Afspraak Maken, and walk-in Snelbalie counter services. Core civil services include passport and driver's license handling, civil status certificates (birth, death, marriage, adoption), and address management. Healthcare and welfare services are delivered through Woonzorgcentrum De Wijngaard. Leisure infrastructure includes Gemeenschapscentrum De Volle Vaart, Sporthal De Molen, and event management services via the evenementenloket. Additional services encompass waste management (bags and GFT stickers), various permits (public domain occupation, signalisation, building), parking solutions, and environmental reporting tools. The municipality also provides equipment lending including a podiumwagen (mobile stage) and operates a digital counter for online administrative requests.
Differentiator
Problem solved
Functional benefit
Products and services
- Burgerzaken Certificates (Civil Status Documents)
- Paspoort (Passport Services)
- Rijbewijs (Driver's License Services)
- Afvalzakken en Stickers (Waste Bags and Stickers)
- Chipping Service (Versnippering)
- Vergunningen (Permits)
- Woonzorgcentrum De Wijngaard (Residential Elderly Care)
- Gemeenschapscentrum De Volle Vaart (Community Center)
- Sporthal De Molen (Sports Hall)
- Evenementenloket (Event Office)
- Lokaal dienstencentrum 't Trefpunt (Local Service Center)
- Online Aanvragen en Afspraak Maken (Online Requests and Appointment Booking)
Companies that use Gemeente Grobbendonk
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Gemeente Grobbendonk technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Gemeente Grobbendonk partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Intergemeentelijke SamenwerkingsverbandencoreThe municipality participates in inter-municipal cooperation agreements for shared services including social welfare (Welzijnszorg Kempen), police services (Politiezone Neteland), fire services (Brandweer zone Kempen), and other specialized services requiring regional coordination.
- Welzijnsvereniging De WijngaardcoreSince July 1, 2022, OCMW Grobbendonk transferred residential elderly care services to Welzijnsvereniging De Wijngaard. The association has a board of directors with 4 representatives from the council for social welfare, 2 independent expert board members, and an internal expert with advisory vote.
Scale indicators2 records
Recent moves7 records
Expansion highlights4 records
Gemeente Grobbendonk competitors and assessment
Company assessmentDirect peers
- Gemeente Herentals: Larger neighboring municipality within Politiezone Neteland providing the same civil affairs, leisure, and waste services, useful as a same-region scale comparison.
- Gemeente Lille: Neighboring Flemish municipality in the same arrondissement, offering the same statutory civil registry, permit, and waste management services through a similar multi-channel citizen service delivery model.
- Gemeente Vorselaar: Small neighboring Antwerp-province municipality sharing the same inter-municipal police zone (Politiezone Neteland) and welfare cooperation (Welzijnszorg Kempen), with parallel service structures.
- Gemeente Kasterlee: Adjacent Kempen-region municipality in Antwerp province with a directly comparable Klik-Bel-Kom service model, eID digital loket, and inter-municipal cooperation footprint for police, fire, and welfare services.
- Gemeente Retie: Kempen-region Antwerp-province municipality sharing inter-municipal cooperation structures and offering directly comparable Klik-Bel-Kom citizen services.
- Gemeente Olen: Small Flemish municipality in the same arrondissement operating an essentially identical municipal service portfolio under the same Flemish digital government framework.
Others
- Vanden Broele (eGovFlow): Technology vendor providing the eGovFlow platform used by Grobbendonk for digital document applications; an ecosystem participant enabling the municipality's digital service delivery.
- Politiezone Neteland: Inter-municipal police cooperation zone of which Grobbendonk is a member; illustrates the shared-service cooperation model the municipality uses for non-core specialized services.
Broad incumbents
- Digitaal Vlaanderen: Flemish regional government entity that provides the Mijn Burgerprofiel platform and overarching digital government framework that Grobbendonk integrates with; sets standards and shared infrastructure for all Flemish municipalities.
- Gemeente Antwerpen: Larger Antwerp-province municipal authority offering an expanded version of the same Klik-Bel-Kom service model with more sophisticated digital infrastructure, useful for benchmarking digital maturity.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights6 records
Customer concentration
Gemeente Grobbendonk social profiles
Digital presenceGemeente Grobbendonk compliance and trust
Trust signalCompliance1 record
Gemeente Grobbendonk financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gemeente Grobbendonk leadership team
Management profileNumber of profiles
Gemeente Grobbendonk subsidiaries and ownership
Company hierarchySubsidiaries1 record
Gemeente Grobbendonk funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gemeente Grobbendonk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gemeente Grobbendonk
What does Gemeente Grobbendonk do?
Gemeente Grobbendonk is a Belgian municipality providing local public administration and citizen services to residents and businesses in Grobbendonk. Core offerings include civil registry and identity document services (passports, driver's licenses, birth/marriage/death certificates), waste management (bags, stickers, chipping), permits (public domain occupation, signalisation, events), and leisure facilities (community center, sports hall, residential elderly care). Services are delivered through a Klik-Bel-Kom model combining online digital services via grobbendonk.be, a telephone contact center, and a physical snelbalie walk-in counter.
Is Gemeente Grobbendonk a public or private company?
Gemeente Grobbendonk is a public company. It is classified as state government owned and is currently operating.
When was Gemeente Grobbendonk founded?
Gemeente Grobbendonk was founded in -1.
Where is Gemeente Grobbendonk based?
Gemeente Grobbendonk is headquartered in Grobbendonk, Belgium, in the Europe region.
How does Gemeente Grobbendonk make money?
Four revenue lines are on record. Municipal Taxes and Levies are the primary driver. The others are administrative Fees, public Domain Occupation Fees and chipping Service Fee.
Who are Gemeente Grobbendonk's main competitors?
Direct peers on record are Gemeente Herentals, Gemeente Lille, Gemeente Vorselaar, Gemeente Kasterlee, Gemeente Retie and Gemeente Olen. Others are Vanden Broele (eGovFlow) and Politiezone Neteland. Broad incumbents are Digitaal Vlaanderen and Gemeente Antwerpen.
Does Gemeente Grobbendonk have an API?
No public API is recorded for Gemeente Grobbendonk.
What industry is Gemeente Grobbendonk in?
Gemeente Grobbendonk's product category is Local Government Public Services. Its primary akta.pro industry code is BPAEAPAO, Records Management, Information Governance & Retention, with a secondary code of BPAEAPAF, Privacy, Consent & Data Protection Management. Its NAICS code is 62422 and its SIC code is 8741.