National Grid

What National Grid does

National Grid is a regulated electricity and natural gas delivery utility serving approximately 6.5 million residential, commercial, and industrial customers across New York and Massachusetts. The company operates through wholly-owned subsidiaries including Niagara-Mohawk Power Corporation, Massachusetts Electric Company, Nantucket Electric Company, Boston Gas Company, and Colonial Gas Company, all doing business as National Grid. Revenue is generated primarily through state-regulated delivery rates requiring Public Service Commission approval, with the electric delivery rate increase locked through fall 2028 and a proposed gas delivery rate freeze through March 31, 2028 paired with $250 million in customer credits. Niagara-Mohawk alone generated $4.62 billion in FY2025 operating revenues.

Core infrastructure includes the recently completed 100-mile Smart Path Connect transmission project with the New York Power Authority, delivering 1 GW of renewable energy capacity and $438 million+ in annual consumer savings, plus more than 1 million deployed Revelo smart meters supporting bidirectional tracking for net metering. The company is executing a $5 billion system improvement program over three years for grid modernization. National Grid operates technology platforms including the System Data Portals for grid hosting capacity, Piclo Flex Marketplace for distributed energy resource flexibility procurement (approximately 25 MW across 23 grid locations), Edo grid-interactive efficient building demonstration, and Kraken AI customer service platform from Octopus Energy. AI capabilities are deployed across partnerships: Air Space Intelligence for predictive grid decision support integrating topology, outage, and environmental data; GridCARE Energize for generative AI-driven capacity identification (650 MW discovered in New York, 300 GW potential US grid unlock); and EnergyHub for virtual power plant orchestration through the ConnectedSolutions program. Strategic customer programs include EV charging rebates ($700-$1,400), thermal energy networks in Troy and Framingham, V2X bidirectional EV pilot, biogas-to-grid at Newtown Creek, and Active Resource Integration for distributed solar interconnections.

Name

National Grid

Legal name

National Grid USA Service Company, Inc.

Website

https://nationalgridus.com

Company type

Public

Founded year

1889

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

National Grid is a regulated electricity and natural gas delivery utility serving 6.5 million residential, commercial, and industrial customers across New York and Massachusetts through wholly-owned subsidiaries, operating transmission/distribution infrastructure, smart meters, and AI-driven grid optimization platforms.

Ownership category

akta.pro rank

Product category

Electric and Gas Utility Services

NAICS

Electric Power Generation, Transmission and Distribution (2211), Electric Power Transmission, Control, and Distribution (22112), Utilities (22)

SIC

Electric Services (4911), Natural Gas Distribution (4924), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Public Power Districts & State/Provincial Utilities (EUADABAD)

akta.pro secondary industries

Community Microgrids & Shared Distributed Generation (EUACALAC), Resilience & Backup Power Solutions (Critical Facilities, Islanding) (EUAMAJAK), SCADA/DMS/OMS Integration, Upgrades & Managed Services (EUAEANAE)

Keywords

• Electricity distribution services
• Natural gas delivery
• Grid infrastructure management
• Energy efficiency programs
• Demand response programs

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Supply Chain, Others

Revenue model

1. Electricity Delivery: Regulated electricity transmission and distribution services. Niagara-Mohawk (National Grid) generated $4.62 billion in operating revenues for FY2025. Rate increases approved by state Public Service Commission with delivery rate increase locked through fall 2028.
2. Gas Delivery: Natural gas delivery services. Gas delivery rate freeze proposed through March 31, 2028 with $250 million customer credits.
3. Smart Meter Services: Smart meter deployment and associated services. Customers can opt out of smart meter installation for $13-15 monthly fee. Smart meters provide bidirectional tracking for net metering support.
4. Distributed Energy Resource Integration: Non-wires alternatives marketplace through Piclo platform to procure distributed energy resources including demand response and flexibility services at approximately 25 MW across 23 grid locations.
5. Transmission Infrastructure: High-voltage transmission services through Smart Path Connect project delivering clean hydropower from St. Lawrence-Franklin D. Roosevelt Power Project, unlocking one gigawatt of renewable capacity.
6. ConnectedSolutions Virtual Power Plant: Demand response programs including ConnectedSolutions VPP enabling customer participation during May through September peak summer demand periods, with FranklinWH battery systems earning approximately $200 annually.

Pricing tiers

Go-to-market motion4 records

Distribution channels8 records

Marketing channels6 records

Core offering

National Grid is a regulated utility that delivers electricity and natural gas to approximately 6.5 million residential, commercial, and industrial customers across New York and Massachusetts. The company operates transmission and distribution networks, deploys smart meters and grid-modernization technology, and offers demand response, energy efficiency, and clean energy programs including virtual power plants and building decarbonization incentives.

Product overview

National Grid is an electricity and natural gas delivery utility serving New York and Massachusetts with a multi-product portfolio of grid infrastructure, customer-facing services, and advanced energy programs. Core infrastructure includes the Smart Path Connect transmission project and widespread Revelo smart meter deployment (1M+ meters) enabling real-time monitoring and outage detection. The company operates multiple technology platforms including Piclo Flex Marketplace for distributed energy resources, System Data Portals providing grid hosting capacity data, AI-powered grid operations platforms with Air Space Intelligence, and Edo grid-interactive building technology. Customer programs include ConnectedSolutions virtual power plant, EV charging infrastructure rebates, building decarbonization incentives, biogas/RNG offerings, and Thermal Energy Networks. The portfolio also includes Non-Wires/Non-Pipeline Alternatives programs as demand-side alternatives to traditional infrastructure, Active Resource Integration for solar interconnections, and a mobile app for account management.

Differentiator

Problem solved

Functional benefit

Products and services

• Electricity Delivery Service
• Natural Gas Delivery Service
• Revelo Smart Meters
• ConnectedSolutions Virtual Power Plant Virtual power plant program allowing enrolled homeowners to earn payments when stored energy from home batteries or EV batteries is drawn upon to support the grid during May–September peak demand periods. School buses can earn up to $12,000 annually.
• ConnectedSolutions Battery Program
• EV Charging Upgrade Program
• Piclo Flex Marketplace
• System Data Portals
• NaturalChoice Gas Customer Choice Program
• Building Decarbonization Programs
• Active Resource Integration (ARI)
• Non-Wires Alternatives
• Non-Pipeline Alternatives
• Biogas/Renewable Natural Gas
• National Grid Mobile App
• Mass Save Energy Efficiency Programs

Quantifiable outcome

• Smart Path Connect delivers $438+ million in annual consumer savings and unlocks 1 GW renewable capacity
• +7 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability12 records

Feature7 records

Partnerships

23 partnerships are on record, tiered core, strategic, flagship and minor.

• ISNcoreTechnology or Integration · 1 January 200917-year partnership since 2009 using ISNetworld platform for contractor/supplier information management. ISNetworld platform and RAVS 360 used for analyzing contractor health, safety, and environmental programs.
• Air Space Intelligence (ASI)strategicTechnology or IntegrationAI-powered decision support deployment for grid planning and operations. ASI platform integrates grid topology, asset, reliability, outage, forecasting, geospatial, and environmental data through predictive world modeling. Supports distributed energy resource siting optimization, extreme weather resilience planning, and outage mapping capabilities. Massachusetts Clean Energy Center's Innovate Mass grant funding received.
• New York Power Authority (NYPA)flagshipStrategic or Co-development PartnerSmart Path Connect - 100-mile transmission project developed collaboratively delivering over $438 million in annual consumer savings, unlocking one gigawatt of renewable energy capacity from clean hydropower from St. Lawrence-Franklin D. Roosevelt Power Project.
• Dandelion EnergycoreStrategic or Co-development PartnerGeothermal heating and cooling systems enabled through National Grid's Mass Save rebates. Partnership with Woodland Peak Development for Whitman Acres townhomes in Bellingham, Massachusetts.
• CPC (Chinatown Partnership)minorGTM or Marketing PartnerPartnership for food distribution events during AAPI Heritage Month.
• GridCAREstrategicTechnology or IntegrationAI-driven grid optimization partnership with GridCARE Energize platform targeting 6-12 month hookups for large-load customers (reduced from traditional 3-7 years). Generative AI maximizes grid capacity utilization and identifies underutilized capacity. GridCARE estimates 650 MW latent capacity in New York and 300 GW potential across US grid.
• LACI (Los Angeles Cleantech Incubator)coreGTM or Marketing PartnerLACI announced new funding with partnerships including Barclays, ConEd, and National Grid supporting climate innovation and economic mobility in Brooklyn ecosystem. $850K distributed to Brooklyn startups.
• EdostrategicStrategic or Co-development PartnerGrid-interactive efficient building demonstration in commercial buildings with NYSERDA support. Three-year demonstration project using Gateway hardware, analytics, and automated controls.
• GE VernovacoreTechnology or IntegrationContract awarded to GE Vernova to supply turn-key synchronous condenser equipment and construct sites at Coffeen and Taylorville substations for grid stability support.
• PiclocoreTechnology or IntegrationNon-wires alternatives marketplace piloting distributed energy resource procurement at approximately 25 MW across 23 grid locations in Massachusetts. Piclo Flex marketplace for flexibility services operational since early 2023.
• Octopus Energy (Kraken)coreTechnology or IntegrationOctopus Energy's AI customer service and billing platform (Kraken) serving National Grid's 6.5 million residential, commercial, and industrial customers in New York and Massachusetts.
• City of Troy, NYstrategicStrategic or Co-development PartnerThermal energy network deployment for historic district retrofitting in Troy, New York. Framingham, MA project with $7.8 million federal grant support.
• NexampcoreTechnology or IntegrationNexamp participating in National Grid's Active Resource Integration initiative for distributed solar interconnections.
• Wells Fargo Innovation Incubator (IN2)coreGTM or Marketing PartnerWells Fargo IN2 program connecting National Grid with validated energy solutions and up to $250,000 in pilot funding for startup technologies.
• Edison Electric Institute (EEI)minorGTM or Marketing PartnerNational Grid featured in EEI emergency preparedness video series alongside ComEd, Entergy, Georgia Power, and Hawaiian Electric. EEI member companies investing nearly $1.4 trillion over five years for grid hardening.
• FranklinWHcoreTechnology or IntegrationFranklinWH home batteries integrated with National Grid's ConnectedSolutions virtual power plant and Smart Savers Battery Program. aPower 2 and aPower S batteries eligible for approximately $3,000 NYSERDA incentives plus ~$200 annual earnings through VPP participation.
• Massachusetts V2G ParticipantsstrategicTechnology or IntegrationVehicle-to-everything (V2G) demonstration deploying bidirectional EV chargers for municipal entities, school districts, and residential participants. 70-80 chargers anticipated for summer. School buses participating in ConnectedSolutions VPP.
• Newtown Creek Wastewater FacilitycoreStrategic or Co-development PartnerBiogas-to-grid installation at New York City's Newtown Creek wastewater facility for renewable natural gas development.
• NYSERDAcoreGTM or Marketing PartnerNew York State Energy Research and Development Authority providing incentives for FranklinWH home batteries, grid-interactive efficient buildings, and other clean energy programs.
• Mass SavecoreGTM or Marketing PartnerMassachusetts energy efficiency program administrators for building decarbonization, heat pump incentives, and multifamily electrification programs.
• Utility Partners of AmericacoreChannel Partner/ Reseller/ DistributorContractor conducting smart meter installations in Buffalo area covering 121,000 customers as part of smart meter rollout.
• Orange & Rockland UtilitiescoreChannel Partner/ Reseller/ DistributorVirtual power plant programs with Orange & Rockland Utilities during May-September peak summer demand periods.
• AM ConservationminorChannel Partner/ Reseller/ DistributorEV Charging Upgrade Program administration.

Scale indicators29 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Eversource Energy: Eversource is the largest energy delivery company in New England serving Massachusetts, Connecticut, and New Hampshire. It is a direct peer in Massachusetts electric/gas distribution, Mass Save program administration, and grid modernization under MA DPU regulation.
• PSEG: PSEG is a major NJ-based regulated electric and gas utility with operations adjacent to National Grid's NYC/Long Island territory. Comparable as an investor-owned T&D utility subject to similar state regulatory frameworks and decarbonization mandates.
• Orange & Rockland Utilities: Orange & Rockland is a regulated electric and gas utility serving NY/NJ border regions. Already partnered with National Grid on VPP programs during peak summer demand, indicating direct operational overlap in NY distribution.
• Avangrid: Avangrid owns New York State Electric & Gas (NYSEG), Rochester Gas and Electric, and United Illuminating, making it a direct peer in upstate NY electric distribution, gas distribution, and grid modernization programs.
• Con Edison: Con Edison is the regulated electric and gas utility serving New York City and Westchester County. It directly overlaps with National Grid in NY metro electric/gas delivery, NYC heat wave coordination, and similar regulatory exposure to NY Public Service Commission.
• Central Hudson Gas & Electric: Central Hudson is a regulated electric and gas utility serving New York's Mid-Hudson Valley. Comparable as a smaller-scale investor-owned NY electric/gas utility with overlapping NYPSC regulatory oversight and similar decarbonization pressures.

Broad incumbents

• Duke Energy: Duke Energy is one of the largest US investor-owned electric utilities serving the Southeast. Comparable in regulated T&D operations, large-scale grid modernization, and rate case proceedings, though operating in a different geography.
• Exelon: Exelon is a major US utility holding company with regulated electric distribution across IL, PA, NJ, MD, and DC. Comparable as a large-scale regulated T&D operator focused on grid modernization and clean energy transition.

Others

• New York Power Authority (NYPA): NYPA is a state-owned public power organization that partnered with National Grid on the Smart Path Connect transmission project. Related as a NY power-sector participant and transmission partner rather than a direct competitor.
• National Grid plc: National Grid plc is the UK-listed parent company of National Grid USA. It is the parent/holding entity rather than a competitor, but operates analogous regulated electricity and gas T&D businesses across the UK and US.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nationalgridus
• YouTubeyoutube.com/user/NationalGrid
• Facebookfacebook.com/nationalgrid
• Instagraminstagram.com/nationalgrid

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Grid