What Delib does

Delib is a UK-based govtech company headquartered in Bristol, England, founded in the early 2000s, that builds digital democracy and citizen engagement software for government organizations. Its flagship product, Citizen Space, is a SaaS platform enabling public bodies to publish information for public consumption, run formal statutory consultations, collect structured citizen feedback through surveys, analyze aggregated responses, and conduct open dialogue with communities. The platform is complemented by three adjacent products: Citizen Space Geospatial, which adds interactive mapping for spatial planning consultations; Simulator and Dialogue, which support structured engagement and deliberation exercises; and Participation Plus+, an accessibility-focused add-on that helps consultations meet inclusion standards. The platform has processed 10M+ citizen responses and supported 100K+ engagement activities across its 20-plus year operating history.

Delib operates a subscription-based enterprise software model, selling directly to central, local, and state or federal government bodies through a demo-led, quote-based sales motion with annual contract pricing. The customer base comprises 600+ government organizations globally, spanning UK central government departments, UK local councils, and international public bodies including Queensland Government and the Australian Government. Go-to-market is supported by an active content marketing program of guides, playbooks, and webinars, alongside industry-event presence. The company holds ISO 27001 certification for information security management, a baseline credential for risk-averse government procurement, and appears to operate as a privately held, bootstrapped business given the absence of any disclosed funding rounds across two decades of operation.

Name

Delib

Legal name

Delib Limited

Website

https://delib.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Delib is a Bristol-based govtech company providing Citizen Space, a SaaS consultation and citizen engagement platform, to 600+ government organizations globally. Its subscription-based software serves central, local, and state governments with surveys, deliberation tools, geospatial planning, and accessibility features.

Ownership category

akta.pro rank

Product category

Government Technology / Public Sector Consultation Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

Public Communications, Transparency & Open Government (BPAIAAAH)

Keywords

• Government consultation software
• Public engagement platforms
• Digital democracy tools
• Citizen engagement software
• Statutory consultation systems

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Platform Licensing (Citizen Space): Delib generates revenue through licensing their govtech platforms (Citizen Space, Geospatial, Simulator, Dialogue) to government organizations. The platforms are sold as secure, reliable software solutions meeting exacting standards for statutory consultation and democratic engagement.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Delib develops and licenses the Citizen Space govtech platform, which government and public-sector organizations use to publish information, gather citizen feedback through surveys, analyse responses, and conduct open dialogue for statutory consultation and engagement. The core platform is extended with the Simulator and Dialogue engagement tools, and supported by strategic consultancy, content design, training, and API integration services.

Product overview

Delib offers a platform-plus-modules portfolio built around its flagship Citizen Space platform. Citizen Space serves as the core govtech solution for consultation and engagement, while specific capabilities are extended through add-ons: Citizen Space Geospatial adds interactive mapping for spatial planning and environmental consultations, and Participation Plus+ provides accessibility features including Easy Read and speech-to-text. The broader product suite includes Simulator and Dialogue as distinct engagement tools for sharing, consulting, deliberating, and collaborating. These products are complemented by professional services including Strategic Consultancy, API Integrations, Content Design, and Training.

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Space Flagship govtech platform for statutory consultation and public engagement. Enables government organisations to publish complex information in clear, accessible formats, gather citizen feedback through sophisticated surveys with a user-friendly design, analyse responses with built-in analysis tools and integrations, and build public trust through open dialogue with communities. Sold to central, local, state and federal government customers on an annual subscription licence.
• Simulator Consultation and engagement tool that sits within Delib's broader Citizen Space suite, used by government customers for share, consult, deliberate and collaborate activities across planning and decision-making processes.
• Dialogue Deliberation and collaboration engagement tool within the broader Citizen Space suite that supports share, consult, deliberate and collaborate activities for government public engagement and community dialogue.

Quantifiable outcome

• Over 600 global government organisations have used Delib's platforms
• +2 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Granicus: Granicus is a large US-headquartered govtech vendor offering citizen engagement, communications, and meeting management platforms to government agencies. It is the most direct competitor to Delib's Citizen Space in the government consultation/engagement category, serving similar customers with overlapping functionality (consultation publishing, surveys, stakeholder engagement).
• PlaceSpeak: PlaceSpeak is a location-verified civic engagement platform used by local and provincial governments for consultations, with capabilities in surveys and geospatial feedback similar to Delib's Citizen Space and Geospatial offerings. It serves a directly comparable government buyer in similar use cases.
• CitizenLab: CitizenLab is a SaaS platform for citizen participation and civic engagement used by cities and governments in Europe and North America. Its product set (ideation, surveys, participatory budgeting, mapping) directly overlaps with Delib's Citizen Space, Simulator, Dialogue, and Geospatial modules, and it sells into the same local/regional government buyer.
• Bang the Table: Bang the Table provides the engagementHQ platform for government and community consultation, with functionality for surveys, mapping, idea forums, and reporting. It is a directly comparable consultation/engagement SaaS targeting local councils, state agencies, and utilities, mirroring Delib's primary use cases.

Broad incumbents

• Qualtrics: Qualtrics is an experience management platform with strong survey, analytics, and stakeholder-engagement capabilities used by public sector agencies. While not a specialist in statutory consultation, it overlaps with Delib's gathering feedback and analysis features, and competes for government budget allocated to listening platforms.
• Civica: Civica is a large UK-headquartered govtech vendor supplying a broad portfolio of software (regulatory, democratic services, payments, document management) to UK and international public sector bodies. It is a broad incumbent in the same space as Delib, offering overlapping citizen engagement and democratic services capabilities as part of a much wider portfolio.

Emerging players

• Pol.is: Pol.is is an open-source, machine-learning-assisted deliberation tool for large-scale public opinion gathering used by governments and civic organisations. It overlaps with Delib's Dialogue deliberation module, providing an alternative approach to building consensus from large respondent pools.
• Decidim: Decidim is an open-source digital democracy platform for participatory processes (proposals, votes, meetings, consultations) widely adopted by European municipalities. It is a partial competitor and adjacent ecosystem player to Delib, particularly relevant where public-sector buyers seek self-hosted or open-source alternatives to proprietary consultation platforms.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/delibthinks
• LinkedInlinkedin.com/company/delib

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delib