What Pain Free Health Clinic does

Pain Free Health Clinic is a multi-disciplinary, multi-location allied-health practice operating across the Lower Mainland of British Columbia, Canada. Its core service stack combines physiotherapy, chiropractic care, registered massage therapy (RMT), acupuncture, and kinesiology/active rehabilitation, augmented by a broad set of specialized modalities including vestibular therapy, decompression therapy, dry needling/IMS, shockwave therapy, electrotherapy, clinical Pilates, clinical counselling, occupational therapy, podiatry, custom orthotics, geriatric therapy, and pregnancy/Webster Technique care. Patients access the clinic through four confirmed physical sites (East Richmond, South Surrey, Langley, Ladner/Delta) with additional service-area coverage across White Rock, Queensborough, New Westminster, Maple Ridge, and Tsawwassen; booking is handled through JaneApp, and in-home therapy is delivered via partner Fisiomed.ca. The clinic accepts direct billing from ICBC (motor vehicle accident claims), WCB (workers' compensation), and extended health insurance plans, reducing patient friction at point of payment.

The business model is professional-services fee-for-service: revenue is generated per visit/treatment across the multi-disciplinary catalogue, with payer mix split between self-pay, extended health insurers, ICBC (pre-authorized MVA claims), and WCB. The go-to-market is direct-to-consumer, anchored on a content-led acquisition engine — a large SEO-driven blog (250+ posts) plus active YouTube, Instagram, Facebook, and TikTok channels — driving top-of-funnel awareness that converts through JaneApp booking. The clinic is privately held, independently operated, and self-describes as the Lower Mainland's #1 chronic pain and rehabilitation practice, supported by self-reported patient satisfaction of 97% (physio), 92% (chiro), and 85% (massage). No external funding, parent entity, or institutional ownership is disclosed, and no founding date or leadership team is publicly identified in the source material.

Name

Pain Free Health Clinic

Legal name

Pain Free Health Clinic

Website

https://painfreehealth.ca

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Pain Free Health Clinic is a multi-location, multi-disciplinary allied-health practice in British Columbia's Lower Mainland, offering physiotherapy, chiropractic, RMT, acupuncture, and kinesiology plus 12+ specialized modalities across four clinic sites, with direct billing for ICBC, WCB, and extended health plans.

Ownership category

akta.pro rank

Product category

Multidisciplinary Pain Management & Rehabilitation Clinics

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Other Health Practitioners (6213)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Pain Management Clinics (Interventional & Medical) (HLAFABAH)

akta.pro secondary industries

Outpatient Physical Therapy (PT) Clinics (HLADAJAD), Pain Management Chiropractic (Neck/Back/Sciatica) (HSADALAI), Deep Tissue Massage (HSALAEAB)

Keywords

• Multidisciplinary pain rehabilitation
• Physiotherapy and chiropractic services
• Registered massage therapy
• Active rehabilitation kinesiology
• ICBC and WCB injury recovery

Headquarters

HQ city

Richmond

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D, Others

Revenue model

1. Healthcare Services Revenue: Pain Free Health Clinic generates revenue through fee-for-service healthcare consultations and treatments across their multidisciplinary service offerings including physiotherapy, chiropractic, massage therapy (RMT), acupuncture, and kinesiology. They provide direct billing services for ICBC (motor vehicle accident claims), WCB (workers compensation), and extended health insurance plans, simplifying the payment process for patients.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Pain Free Health Clinic is a multi-location, multidisciplinary healthcare clinic that delivers fee-for-service physiotherapy, chiropractic, registered massage therapy (RMT), acupuncture, and kinesiology/active rehabilitation across four Lower Mainland locations in British Columbia. It supplements these core services with specialized treatments such as vestibular therapy, decompression therapy, clinical Pilates, dry needling/IMS, electrotherapy, shockwave therapy, custom orthotics, clinical counselling, occupational therapy, geriatric therapy, podiatry, and pregnancy care, and offers mobile in-home therapy through partner Fisiomed.ca.

Product overview

Pain Free Health Clinic is a multi-location multidisciplinary healthcare clinic offering a comprehensive range of rehabilitation and therapeutic services. The clinic operates as a unified healthcare platform providing core services including Physiotherapy, Chiropractic, Massage Therapy (RMT), Acupuncture, and Kinesiology/Active Rehabilitation. These core services are complemented by specialized treatments such as Vestibular Rehabilitation, Decompression Therapy, Clinical Pilates, Clinical Counselling, Occupational Therapy, Dry Needling/IMS, Electrotherapy, Shockwave Therapy, Orthotics, Geriatric Therapy, Podiatry, and Pregnancy Treatment. The clinic also offers mobile/in-home therapy services through their partner fisiomed.ca. Services are available across multiple locations in British Columbia including Richmond, Surrey, South Surrey, Langley, Ladner, Tsawwassen, Delta, White Rock, Queensborough, New Westminster, and Maple Ridge. The clinic provides direct billing for ICBC and WCB insurance holders.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy Combination of exercise, manual therapy, manipulation, and other treatments used to relieve compromised areas of the body and support musculoskeletal rehabilitation for patients across the Lower Mainland.
• Chiropractic Spinal manipulation and chiropractic adjustments intended to improve mobility, restore spinal function, and alleviate stress on the body for patients with musculoskeletal complaints.
• Massage Therapy (RMT) Registered massage therapy focused on trigger point release and manual manipulation techniques to improve soft tissue and joint health.
• Acupuncture Acupuncture treatment intended to promote the flow of energy to injured areas, enhancing the natural healing process and relieving pain.
• Kinesiology / Active Rehabilitation Kinesiology and active rehabilitation service that identifies body imbalances and delivers a wellness program of mobility exercises and stretching.
• Custom Orthotics Custom-made orthotics providing the musculoskeletal system — particularly the feet, ankles, and lower limbs — with external support, correction, or aid.
• Vestibular Rehabilitation Therapy Treatment program focused on eliminating dizziness and enhancing postural stability for patients with vestibular dysfunction.
• Decompression Therapy Spinal decompression therapy that reduces pressure on the spine to alleviate back pain and improve mobility and spinal health.
• Clinical Pilates Tailored exercise program designed to enhance core strength, flexibility, and posture while addressing specific rehabilitation goals.
• Clinical Counselling Clinical counselling service intended to improve overall emotional and physical wellbeing by helping patients gain personal insights and develop coping strategies.
• Occupational Therapy Occupational therapy that helps patients acquire or regain the skills needed to perform regular activities following injury.
• Dry Needling / Intramuscular Stimulation (IMS) Dry needling / intramuscular stimulation that targets trigger points in muscles to alleviate pain and improve range of motion by stimulating natural healing mechanisms.
• Electrotherapy Treatment Electrotherapy treatment that uses electrical currents to stimulate nerves and muscles, reducing pain, improving circulation, and aiding in recovery.
• Shockwave Therapy Treatment Non-invasive shockwave therapy that uses acoustic sound waves to stimulate healing, reduce pain, and improve tissue regeneration in musculoskeletal conditions.
• In-Home / Mobile Therapy Services Mobile in-home therapeutic services delivered to patients through partner Fisiomed.ca for those unable to visit a clinic location, offering personalized care and convenience to support recovery.
• Geriatric Therapy Physical therapy for aging patients involving evaluation, diagnosis, and prevention of age-related musculoskeletal conditions.
• Podiatry (Foot & Ankle Care) Specialized podiatry care for foot and ankle conditions.
• Pregnancy Treatment (incl. Webster Technique) Treatment services tailored for pregnant individuals, including Webster Technique chiropractic care for pelvic balance during pregnancy.

Quantifiable outcome

• 97% patient satisfaction for physiotherapy services
• +2 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• FisiomedminorChannel Partner/ Reseller/ DistributorFisiomed provides in-home therapy services for Pain Free Health Clinic patients who are unable to visit clinic locations. This partnership extends the clinic's service reach by offering mobile therapeutic services at patients' homes, complementing the in-clinic offerings.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CBI Health Group: National Canadian healthcare services network operating clinics and home health programs across physiotherapy, occupational therapy, and rehabilitation. Comparable on multi-disciplinary rehab services and ICBC/WCB-aligned patient segments, with substantially broader geographic reach.
• Lifemark Health Group: One of Canada's largest rehabilitation and wellness providers with a broad national network of physiotherapy, massage, and specialty clinics. Comparable on core PT/RMT services and direct billing with insurers, though much larger and more diversified than Pain Free Health Clinic.

Direct peers

• True North Sports Medicine: Multi-disciplinary sports medicine and physiotherapy clinic with multiple locations in Ontario offering physiotherapy, chiropractic, massage therapy, and active rehab. Comparable on multi-discipline practitioner mix and sports/injury patient focus.
• Athlete's Care: Multi-location Canadian sports medicine and rehabilitation clinic chain offering physiotherapy, chiropractic, massage therapy, and sports medicine across Ontario and beyond. Comparable on multi-disciplinary model, multi-site delivery, and direct-billing to insurers.
• Myodetox: Specialty manual therapy and physiotherapy brand with multiple Canadian locations, focused on hands-on treatment, recovery, and rehabilitation. Comparable on modality depth, retail-style clinic experience, and direct-to-consumer marketing.
• Cornerstone Physiotherapy: Multi-location Ontario physiotherapy and rehabilitation brand offering manual therapy, pelvic health, vestibular therapy, acupuncture, and active rehab. Comparable on multi-modality service mix and multi-site direct-to-consumer clinic model.
• Propel Physiotherapy: Multi-location physiotherapy and sports injury clinic in the Edmonton region offering manual therapy, IMS/dry needling, acupuncture, and exercise-based rehab. Comparable on multi-modality pain and injury treatment and clinic-based delivery.
• Back in Motion Health: BC-based multi-disciplinary rehabilitation and active-health network offering physiotherapy, chiropractic, massage therapy, kinesiology, and related services across multiple Lower Mainland locations. Highly comparable to Pain Free Health Clinic on geography, service mix, and multi-clinic delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@painfreehealthclinicBC
• Facebookfacebook.com/PainFreeHealthclinics
• Instagraminstagram.com/painfreehealthclinic
• TikToktiktok.com/@painfreehealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pain Free Health Clinic