What Henrico County does

Henrico County, Virginia is a political subdivision of the Commonwealth of Virginia established in 1634 as one of the original eight Virginia counties, operating as a local government entity headquartered at the Western Government Center (4301 East Parham Road) with a secondary Eastern Government Center at 3820 Nine Mile Road. The county provides a comprehensive suite of statutory public services to residents and businesses across five supervisor districts (Fairfield, Three Chopt, Brookland, Tuckahoe, Varina), including public safety (police, fire, emergency management, 911), utilities (water, sewer, refuse collection), regulatory functions (building permits, business licensing, zoning), social services (Medicaid, SNAP, TANF, foster care), recreation and parks, libraries, courts, and senior services. Service delivery is structured around a hybrid multi-channel model: in-person at two government centers and numerous satellite facilities (recreation centers, libraries, museums, parks), by phone through specialized lines, and via a 24/7 online portal with translation support for 12+ languages.

The county's technology stack centers on a portfolio of self-service digital portals rather than a unified commercial platform. Build Henrico (build.henrico.gov) handles residential and commercial building permits and inspections; the Business Tax Portal (businesstax.henrico.gov) manages business license and tangible personal property tax filing and payment; careers.henrico.gov (launched May 6, 2026, replacing iRecruitment) handles county and school employment applications; the Public GIS Viewer provides parcel and zoning data; the Police Public Data portal offers public safety transparency; the Online Real Estate Data portal provides property records; and the Henrico Alert system (powered by Everbridge) delivers emergency notifications. Integrated third-party platforms include Constant Contact for newsletters, Google reCAPTCHA for spam protection, and Google Translate for multilingual access. No public-facing APIs or AI/ML capabilities are documented.

Henrico County generates revenue through a diversified tax and fee structure rather than commercial sales. Revenue streams include real estate property tax, business license tax (applied to gross receipts with tiered rates ranging from $0.15 to $1.50 per $100 depending on business type), tangible personal property tax ($3.35 per $100 of assessed value), meals tax, building permit fees ($100 for first $5,000 plus $6–$7 per additional $1,000 plus 2% state levy), and monthly utility service fees for water, sewer, and refuse. The county markets itself as a dynamic, low-tax community and was recognized as a Forbes America's Best-In-State Employer in 2025, with operating entities including Henrico County Public Schools (HCPS), the Henrico Economic Development Authority, the Henrico Sports and Entertainment Authority, and the Henricopolis Soil and Water Conservation District functioning as core operating arms under the county's governance umbrella.

Name

Henrico County

Legal name

Henrico County, Virginia

Website

https://henrico.gov

Company type

Public

Founded year

1934

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Henrico County, Virginia is a local government entity established in 1634 providing public safety, utilities, permitting, social services, recreation, and courts to residents and businesses across five supervisor districts in the Greater Richmond region.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Economic Programs (9261), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Justice, Public Order, and Safety Activities (922), Nature Parks and Other Similar Institutions (71219)

SIC

Services-Amusement & Recreation Services (7900), Sanitary Services (4950)

akta.pro primary industry

Economic Development & Business Licensing (Local) (BPAIACAN)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Licensing & Permitting Authorities (General) (BPAIAOAB), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Local government services
• Public administration
• Building permitting
• Property tax assessment
• Public utilities

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Business License Tax: Business license tax applied to gross receipts. Businesses with gross receipts under $1,000,000 typically do not owe business license tax but must still file. For businesses with $1,000,000 or more in gross receipts, rates are approximately $0.20 per $100 for retail/professional services or $0.15 per $100 for contractors.
2. Business Tangible Personal Property Tax: Tax on furniture, fixtures, tools, signs, and equipment used in business operations. Base tax rate is $3.35 per $100 of assessed value with various depreciation schedules applied.
3. Meals Tax: Tax on prepared foods and meals at restaurants and food service establishments.
4. Real Estate Property Tax: Property taxes on real estate within the county. Tax rates and schedules are approved annually.
5. Building Permit Fees: Residential building permits: $100 for first $5,000 of estimated cost plus $6 per additional $1,000, plus 2% state levy. Commercial building permits: $100 for first $5,000 plus $7 per additional $1,000 plus 2% state levy.
6. Utility Services: Revenue from water, sewer, and refuse collection services provided to residents and businesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Henrico County is a local government entity that delivers public services to residents and businesses within its jurisdiction in Virginia. Its core offerings include public safety (police, fire, emergency management), regulatory services (building permits, business licensing, zoning), public utilities (water, sewer, refuse collection), property and business tax administration, recreation and parks programming, libraries, social services (Medicaid, SNAP, TANF, foster care), senior services, public health programs, and elections administration. Revenue is generated through taxes, fees, and utility charges rather than commercial sales.

Product overview

Henrico County, Virginia operates a comprehensive suite of digital government service portals rather than a unified commercial product. The core online infrastructure consists of multiple dedicated platforms addressing distinct county functions: the Build Henrico portal handles residential and commercial building permits and inspections; the Business Tax Portal manages business license and tangible personal property tax filing and payments; the Careers portal (careers.henrico.gov) handles county employment applications for General Government and Schools; the Public GIS Viewer provides interactive mapping; the Police Public Data portal offers public safety information access; and the Online Real Estate Data portal provides property records. These platforms are supplemented by the Henrico Alert emergency notification system (powered by Everbridge), the Henrico Sports and Events Center facility, and an events calendar with subscriptions to Google Calendar, Outlook 365, and iCalendar. Services span building/construction, business licensing, community services, courts, health, recreation and parks, public safety, social services, utilities, and refuse collection.

Differentiator

Problem solved

Functional benefit

Brands

• Henrico Sports and Events Center: A major sports and entertainment venue operated by the Henrico Sports and Entertainment Authority
• Henrico EDA
• Build Henrico
• Henrico Alert
• H.E.A.R.T.
• Henrico Next

Products and services

• Build Henrico Permitting Portal Online permitting portal for residential and commercial building permits, plan submissions, and inspections. Allows contractors and homeowners to register accounts, submit permit applications, upload documents, pay fees, track application status, request inspections, and request cancellations.
• Business Tax Portal Online portal for filing and paying business license taxes, tangible personal property taxes, and miscellaneous business taxes. Enables businesses to file renewals, make payments, and manage tax accounts.
• Henrico County Job Application System Online job application portal for Henrico County General Government and Schools employment. Candidates can create accounts, browse open positions, submit applications, track real-time application status, and complete onboarding.
• Henrico Alert Emergency Notification System Emergency notification system delivering critical-incident and life-safety information to residents via Everbridge platform, including evacuation notices, missing child alerts, and other public safety announcements.
• Henrico Sports and Events Center Major sports and events venue operated by the Henrico Sports and Entertainment Authority, providing facilities for regional athletic competitions and entertainment events.
• Public GIS Viewer Interactive web-based geographic information system (GIS) mapping tool allowing public access to parcel data, zoning information, and spatial datasets across Henrico County.
• Police Public Data Portal Online portal providing public access to police reports and public safety information for community transparency and awareness.
• Online Real Estate Data Portal Self-service portal for accessing property values, assessments, and real estate records in Henrico County.
• Water, Sewer & Refuse Collection Services Public utility services including water, sewer, and refuse collection for residential and commercial customers within Henrico County, billed on recurring monthly subscriptions administered by Public Utilities.

Quantifiable outcome

• Emergency response coverage for entire county jurisdiction
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Henrico County Public SchoolscoreStrategic or Co-development PartnerThe county operates Henrico County Public Schools (HCPS) as its public school system. The schools are referenced as 'award-winning' and are a key differentiator for the county. The school system has its own HR department at [email protected] and operates independently for employment matters.
• Henrico Economic Development Authority (EDA)coreStrategic or Co-development PartnerThe EDA supports businesses with resources, guidance, and opportunities for growth. Website at henrico.com. Works to attract businesses and investment to the county.
• Henrico Sports and Entertainment AuthoritycoreStrategic or Co-development PartnerOperates sports and entertainment venues including the Henrico Sports and Events Center. Manages major venue facilities for community use and economic development.
• Virginia Career WorksminorStrategic or Co-development PartnerRegional workforce development partnership helping job seekers find employment. Located at vcwcapital.com, providing employment assistance resources for residents.
• Henrico County Public LibrarycoreStrategic or Co-development PartnerIndependent public library system serving county residents. Website at henricolibrary.org with multiple branch locations. Provides literacy, educational resources, and community programming.
• Henrico Interfaith NetworkminorStrategic or Co-development PartnerCommunity network bringing together faith-based organizations for collaborative community engagement and support services.
• Greater Richmond PartnershipminorStrategic or Co-development PartnerRegional economic development organization helping attract businesses and investment to the Greater Richmond area including Henrico County.
• Virginia Department of HealthminorImplementation/ SI/ Consulting PartnerState agency providing public health services including WIC (Women, Infants & Children) program, vital records, and health department services in partnership with the county.
• Henricopolis Soil and Water Conservation DistrictminorStrategic or Co-development PartnerConservation district supporting agricultural practices and water quality protection. Website at hswcd.org.
• Capital TreesminorStrategic or Co-development PartnerEnvironmental nonprofit partner working with Henrico's Sustainability Division on tree canopy assessment and environmental efforts including Tree ID events at county parks.
• YMCA of Greater RichmondminorStrategic or Co-development PartnerRegional YMCA partnership for community health initiatives including water safety events and recreation programming.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Loudoun County, Virginia: Fast-growing Virginia county in the DC metro with similar comprehensive service portfolio, significant residential development driving property tax growth, and award-winning schools positioning.
• Wake County, North Carolina: Large southeastern U.S. county encompassing the Raleigh metro, offering the same full menu of local government services with comparable suburban/urban service population and economic development focus.
• Cobb County, Georgia: Suburban Atlanta-area county of comparable scale providing directly analogous services including public safety, parks and recreation, business licensing, permitting, and tax administration.
• Arlington County, Virginia: Densely populated Virginia urban county offering an analogous mix of local government services with strong emphasis on public safety, parks, libraries, and business licensing/permitting.
• Chesterfield County, Virginia: Neighboring Virginia county in the Greater Richmond region with comparable population scale, suburban/urban mix, and full-service local government operations including schools, recreation, public safety, and tax administration.
• Fairfax County, Virginia: Largest county in Virginia and one of the most populous in the U.S., providing a directly comparable full suite of local government services (public safety, utilities, parks, social services, permitting, business licensing) to a similarly large suburban jurisdiction in Northern Virginia.
• City of Virginia Beach: Largest city in Virginia with directly comparable scale and full-service local government operations including public utilities, public safety, recreation, business licensing, and tourism-related venue operations analogous to the Henrico Sports and Events Center.
• Prince William County, Virginia: Virginia county of similar scale offering the same comprehensive bundle of local government services (public safety, utilities, parks, schools, permitting, tax administration) with comparable economic development priorities.
• Montgomery County, Maryland: Large suburban Mid-Atlantic county with directly comparable scale, full-service municipal operations (utilities, recreation, public safety, business licensing), and similar property-tax-driven revenue model.

Regional players

• City of Richmond, Virginia: Independent city government sharing the Richmond metro with Henrico, offering the same general government service portfolio to a separate jurisdiction. Operates as a municipal government rather than county government, but covers similar functional ground in the same region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HenricoNews
• YouTubeyoutube.com/channel/UC8cfZL0QP88G97gLcNt8pTw
• Facebookfacebook.com/henricova
• Instagraminstagram.com/henricocountygovernment
• LinkedInlinkedin.com/company/henrico-county

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Henrico County