Actiris

What Actiris does

Actiris is the mandated public employment service for the Brussels-Capital Region of Belgium, established in 1989 and formalized under the Ordonnance of January 18, 2001. It serves two principal user groups: Brussels job seekers (citizens, youth under 30, newcomers from outside the EU, people with disabilities, recent graduates, and long-term unemployed individuals) and Brussels employers recruiting talent. Core service lines include job matching through the My Actiris online portal (listing 32,638+ active vacancies), free vocational and language training via partners such as Bruxelles Formation and VDAB, career coaching and validation of skills/diplomas, and the administration of subsidized employment programs (Stage First, FPIE, IBO, alternance training, CIP, ACS, Ecosoc, ALE contracts). The organization also operates childcare facilities for job seekers and provides cross-regional employment support in partnership with FOREM, VDAB, ADG, and EURES.

Underlying technology is centered on the My Actiris web portal for self-service job search, registration, profile management, and employer vacancy posting, supplemented by 12 physical antennas across the 19 Brussels communes, a telephone Contact Center (0800 35 123), and a partner referral network of 200+ organizations. Multilingual support is delivered through content in French, Dutch, and 22 additional languages (including Arabic, Dari, Pashto, Lingala, and Ukrainian-relevant languages) via video and interpreter services. The Brulingua digital language school provides free French and Dutch learning to registered job seekers.

Actiris operates as a publicly funded institution with no commercial revenue: core services are free to job seekers and employers, and certain employer-facing programs (e.g., Stage First internships at €500 gross monthly indemnity) are funded through regional, federal, and European Social Fund budgets. Distribution relies on omnichannel access — digital portal, physical offices, contact center, partner referrals, job fairs, and information sessions — coordinated across the 19 communes of the Brussels-Capital Region.

Name

Actiris

Legal name

Actiris

Website

https://actiris.brussels

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Actiris is the mandated public employment service for the Brussels-Capital Region of Belgium, serving job seekers and employers via the My Actiris digital portal, 12 physical antennas, 200+ partner organizations, and free training, coaching, and subsidized employment programs.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Services (5613), Vocational Rehabilitation Services (6243), Vocational Rehabilitation Services (62431), Educational Support Services (611710)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Job Placement, Matching & Career Navigation Services (EDAAAOAL)

akta.pro secondary industries

Public Workforce Development Programs (WIOA/One-Stop Career Centers) (EDAAAOAA), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Public employment services
• Job matching platform
• Career coaching services
• Vocational training programs
• Hiring subsidies administration

Headquarters

HQ city

Saint-josse-ten-noode

HQ country

Belgium

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Funding: Actiris is a public regional employment service funded by the Brussels-Capital Region government. As a public service, it operates with public funds and does not charge job seekers or employers for core services. The organization administers various hiring incentives and subsidies funded through regional and federal government budgets.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Actiris is the mandated public employment service for the Brussels-Capital Region, providing free job matching between job seekers and employers through the My Actiris digital portal and 12 physical antennas. It administers subsidized hiring programs (Stage First, FPIE, IBO, alternance, CIP, ALE, ACS, Ecosoc), coordinates vocational, language, and IT training, and delivers career coaching, skills validation, and newcomer integration services. Core services are funded by the Brussels-Capital Region government and the European Social Fund and are offered at no cost to job seekers, with employer-facing services delivered alongside recruitment support, financial incentives, and diversity programs.

Product overview

Actiris is the public employment service for the Brussels-Capital Region, operating since 1989. The organization provides a unified platform combining online services (My Actiris portal) with in-person support through 12 local antennas and a network of over 200 partners. Core offerings include job matching between employers and job seekers, professional training programs (language, IT, vocational), career coaching, and subsidized employment contracts. Key products include Stage First (youth internship), FPIE and IBO (workplace training), professional immersion (CIP), alternance training, and employment aid programs for employers. The organization supports diverse populations including youth under 30, newcomers, people with disabilities, and cross-border workers, operating in French, Dutch, and 22 additional languages through video content.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 32,638+ active job vacancies listed on platform
• +3 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles5 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

24 partnerships are on record, tiered core and minor.

• FOREM (Le Forem)coreStrategic or Co-development PartnerWalloon public employment service. Actiris collaborates with FOREM for job seekers looking to work in Wallonia. Job seekers can register with both Actiris and FOREM to access cross-regional employment opportunities.
• VDAB (Vlaamse Dienst voor Arbeidsbemiddeling)coreStrategic or Co-development PartnerFlemish public employment service. Collaboration for job seekers to work in Flanders, including Dutch language training (IBO met taalcoaching), job matching, and the IBO (Individuele Beroepsopleiding) professional training program in Dutch-speaking environments.
• ADG (Arbeitsamt der Deutschsprachigen Gemeinschaft)minorStrategic or Co-development PartnerGerman-speaking Community employment service for job seekers interested in working in the German-speaking region of Belgium.
• Bruxelles FormationcoreStrategic or Co-development PartnerFrancophone vocational training provider for Brussels. Actiris coordinates with Bruxelles Formation to provide free training programs for job seekers, including professional skills courses and language training.
• EURES (European Employment Services)minorStrategic or Co-development PartnerEuropean job mobility network. Actiris participates in EURES to help job seekers find employment opportunities across the European Union.
• CPAS (Centres Publics d'Action Sociale)coreStrategic or Co-development PartnerPublic Social Welfare Centres in Brussels communes. CPAS offices work with Actiris to provide employment integration contracts (Contrat Emploi d'Insertion) and coordinate social support with employment services.
• Cité des MétierscoreStrategic or Co-development PartnerCareer guidance center providing free, anonymous information and advice on careers, training, employment, and entrepreneurship. Actiris refers job seekers to Cité des Métiers for specialized orientation services.
• BeCodeminorStrategic or Co-development PartnerIT training provider offering free coding bootcamps. Actiris refers job seekers to BeCode for technology skills training.
• Business Training AcademyminorStrategic or Co-development PartnerTraining operator recognized by Actiris for IT education programs (TIC cheques).
• CF2M (Centre de Formation 2 Mille)minorStrategic or Co-development PartnerTraining center providing IT and media courses for job seekers, partner for TIC cheque programs.
• Groep INTROminorStrategic or Co-development PartnerDutch-language training operator providing IT education services for Actiris job seekers.
• MAKS TICminorStrategic or Co-development PartnerIT training provider recognized by Actiris for TIC cheque-eligible courses.
• Réseau FormationminorStrategic or Co-development PartnerTraining network partner providing IT courses under the TIC cheque program.
• Service Emploi de KoekelbergminorStrategic or Co-development PartnerLocal employment service in Koekelberg municipality providing training support for Actiris job seekers.
• AVIATOminorGTM or Marketing PartnerPartner for Brussels Airport job vacancies. Actiris refers job seekers to AVIATO for airport employment opportunities.
• SynerjobminorGTM or Marketing PartnerNetwork of employment services in Brussels. Actiris collaborates with Synerjob for job seeker services and job fairs.
• PES NetworkminorStrategic or Co-development PartnerPublic Employment Services network. Actiris participates in this European network of employment services for knowledge sharing and best practices.
• Temporary Staffing Agencies (Bureaux d'intérim)minorChannel Partner/ Reseller/ DistributorPrivate staffing agencies that work with Actiris job seekers to provide temporary employment opportunities.
• Professional Reference CentersminorStrategic or Co-development PartnerSpecialized centers providing professional reference services and skills validation for job seekers.
• Local Employment Agencies (Agences Locales pour l'Emploi - ALE)coreStrategic or Co-development PartnerLocal employment agencies operating in Brussels neighborhoods, providing part-time work opportunities for long-term unemployed job seekers receiving unemployment benefits.
• Employment Houses (Maisons de l'Emploi)minorStrategic or Co-development PartnerLocal employment centers bringing together various employment services in specific Brussels areas.
• Local Missions (Missions Locales)minorStrategic or Co-development PartnerLocal mission organizations providing employment support services for young people in Brussels.
• Exaris InterimminorChannel Partner/ Reseller/ DistributorSocial temporary staffing agency. Actiris partner providing interim work opportunities with a focus on motivation over credentials, particularly for young job seekers without diplomas.
• Student Employment PartnersminorStrategic or Co-development PartnerNetwork including ART2WORK, Backstage.Network, CAD DE WERKLIJN, Construcity.brussels, Horeca Forma Be Pro, ILES, InBrussel, Randstad RiseSmart Employability, Skill BuilderS, Vokans, WOLU-SERVICES providing student employment services.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• France Travail (formerly Pôle Emploi): French national public employment service. Operates a far larger version of Actiris' mandate nationally, with job registration tied to benefits, employer incentives, and training programs analogous to Actiris' full catalog.
• Bundesagentur für Arbeit: German federal employment agency. National-scale PES with job matching, unemployment benefits administration, and vocational training coordination — the same operational model Actiris runs at regional level.
• UWV (Uitvoeringsinstituut Werknemersverzekeringen): Dutch national employee insurance agency administering unemployment benefits and employment services. Closest geographic peer to Actiris in service-model design (benefits-linked registration, employer matching, training).

Others

• Bruxelles Formation: Francophone vocational training provider for the Brussels-Capital Region. Core training partner of Actiris; adjacent rather than competing, as it delivers curricula Actiris funds and refers job seekers into.
• EURES (European Employment Services): European cross-border job mobility network coordinated by the European Commission. Actiris is a participating PES partner, extending Brussels job seekers' reach across the EU labor market.
• CPAS / OCMW (Public Social Welfare Centres): Belgian municipal public welfare centers co-administering employment integration contracts (Contrat Emploi d'Insertion) with Actiris. Adjacent public services that channel social-welfare beneficiaries into Actiris' placement pipeline.
• Synerjob: Belgian federation of the regional public employment services (Actiris, FOREM, VDAB, ADG). Coordinates cross-regional job fairs and shared services — an ecosystem-level partner rather than competitor, directly tied to Actiris' mandate.

Direct peers

• ADG (Arbeitsamt der Deutschsprachigen Gemeinschaft): Public employment service for Belgium's German-speaking community. Listed as a strategic partner of Actiris; same Belgian regional PES architecture with comparable services for a smaller linguistic population.
• FOREM (Le Forem): Walloon public employment service. Actiris explicitly coordinates with FOREM for cross-regional job placement; structurally identical mandate at regional level in Belgium, serving similar job seeker and employer populations with comparable instruments.
• VDAB (Vlaamse Dienst voor Arbeidsbemiddeling): Flemish public employment service. Actiris partners with VDAB on Dutch-language training (IBO), job matching, and cross-regional referrals. Same national PES system, complementary linguistic mandate, comparable service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ActirisBrussels
• Facebookfacebook.com/Actiris
• LinkedInlinkedin.com/company/actiris

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Actiris