Right ePharmacy
Right ePharmacy is a South African pharmacy automation company that deploys robotic dispensing units, smart lockers, tele-pharmacy, and centralised dispensing systems to public healthcare facilities and government health ministries across Africa, funded primarily by donor grants and government contracts.
- Company typePrivate
- Founded2014
- HeadquartersCenturion, South Africa
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Right ePharmacy does
Right ePharmacy is a South African pharmacy automation company founded in 2014 and headquartered in Centurion, operating as the innovation subsidiary and centre of excellence of non-profit parent Right to Care. The company designs, manufactures, and deploys technology for the dispensing, distribution, and collection of chronic medicines across public healthcare systems in Africa. Its core platform comprises PDU/ATM Pharmacy units (robotic, ATM-style dispensers with tele-pharmacy counselling), Collect&Go temperature-controlled smart lockers for last-mile medicine pickup, In-Pharmacy Automation systems (robotic dispensing inside hospital pharmacies), and Centralised Dispensing Units (CDUs) for high-volume, centralised script processing. Supporting modules include the locally manufactured AVA sachet dispensing robot (patented, developed with CSIR), the AMP automated medicine packer, Script Scan technology, a Mobile Logistics Application, and a Stock Master File database mapped to ATC/NAPPI codes. The technology stack runs on AWS infrastructure (EC2, Redshift, QuickSight, RDS, Comprehend Medical, VPC) with a hybrid data transfer architecture for connectivity-constrained environments.
The company serves primarily public healthcare facilities and government health departments in South Africa, Zambia, Botswana, Lesotho, and Eswatini, with named deployments at major hospitals including Steve Biko Academic, Helen Joseph, and Themba Lethu Clinic, and at shopping-mall PDU sites in Soweto, Alexandra, and Diepsloot. Customer outcomes are substantial in operational terms: 710,000+ prescriptions dispensed and 55,000+ patients served through Gauteng ATM pharmacies before their 2021 closure, 92% viral suppression among HIV patients using Collect&Go, and 1.2 million parcels-per-annum capacity at the Zambia CDU.
Right ePharmacy generates revenue through managed-services contracts with government health departments, international donor-funded programmes (PEPFAR, USAID, Global Fund, GIZ), and partnerships with healthcare NGOs and implementing partners (Georgetown Global Health, EGPAF, Optidel). The NPO status of its parent allows prioritisation of patient outcomes over margin, and contracts are commonly structured as multi-year, build-operate-transfer or managed-service arrangements rather than transactional product sales. Pricing is not publicly disclosed. The company is privately held with no disclosed VC or PE funding rounds.
Right ePharmacy firmographics
Firmographics- Name
- Right ePharmacy
- Legal name
- Right ePharmacy Pty Ltd
- Website
- https://rightepharmacy.co.za
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Right ePharmacy is a South African pharmacy automation company that deploys robotic dispensing units, smart lockers, tele-pharmacy, and centralised dispensing systems to public healthcare facilities and government health ministries across Africa, funded primarily by donor grants and government contracts.
- Ownership category
- akta.pro rank
Right ePharmacy industry classification
Industry- Product category
- Pharmacy Automation Systems
- NAICS
- Pharmacies and Drug Retailers (456110), Surgical and Medical Instrument Manufacturing (339112)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912), Services-Prepackaged Software (7372), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH)
- akta.pro secondary industries
- Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB), Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF), Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI), Hospital & Health-System Pharmacies (Inpatient/Outpatient) (HLAFALAB)
Keywords
Where Right ePharmacy is headquartered
LocationHeadquarters
- HQ city
- Centurion
- HQ country
- South Africa
- HQ region
- Africa
Offices1 record
Markets served
Right ePharmacy business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Government Health Programs: Revenue generated through partnerships with government health departments (National Department of Health, provincial health departments) for implementing pharmacy automation solutions at public healthcare facilities. Aligned with NDoH's Central Chronic Medicine Dispensing and Distribution (CCMDD) program.
- International Development Funding: Funding from international donors including PEPFAR, USAID, Global Fund, and GIZ for HIV/AIDS treatment access, healthcare facility support, and public health initiatives. Right ePharmacy leverages the NPO position of parent company Right to Care.
- Healthcare Facility Solutions: Providing turnkey pharmacy automation solutions to hospitals and clinics including installation, operation, and maintenance of dispensing units, smart lockers, and centralized dispensing facilities. Can be offered as build-operate-transfer model.
- NGO and Implementing Partner Contracts: Contracts with healthcare NGOs and implementing partners such as Georgetown Global Health and EGPAF for deploying medicine collection and dispensing solutions in various countries.
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Right ePharmacy product offering
Product offeringCore offering
Right ePharmacy designs, manufactures, and operates pharmacy automation solutions for public healthcare facilities in Africa. Its portfolio includes ATM-like Pharmacy Dispensing Units (PDUs), 24/7 smart medication lockers, tele-pharmacy services, and centralized dispensing units, all managed through a proprietary cloud-based platform. The company operates as a managed-services partner to government health programs and international donor-funded health initiatives.
Product overview
Right ePharmacy operates as a platform-plus-modules architecture providing innovative solutions for dispensing, distribution, and collection of medicine in Africa. The core product portfolio includes PDU/ATM Pharmacy (ATM-like robotic dispensing units), Collect&Go Smart Lockers (temperature-controlled locker system), Tele-pharmacy (virtual pharmacist access), In-Pharmacy Automation (robotic hospital pharmacy systems), and Centralised Dispensing Technology (CDU for high-volume prescription processing). These are supported by add-on modules including Mobile Logistics Application (parcel tracking), Script Scan Technology (prescription digitization), Automated Medicine Packer (AMP pill-to-sachet robotics), AVA robotic solutions, Stock Master File database, and Regulatory Policy support. The solutions work both independently and as integrated building blocks, enabling end-to-end pharmaceutical supply chain management from prescription to patient collection.
Differentiator
Problem solved
Functional benefit
Brands
- Collect&Go™: Smart electronic lockers used to safely store pre-dispensed medicine parcels and facilitate collection by patients. Temperature-controlled, can operate in locations without internet connectivity.
- PDU™ (Pharmacy Dispensing Unit)
- CDU (Centralised Dispensing Unit)
- AVA (Able Volunteer Automation)
- AMP (Automated Medicine Packer)
- Lula Meds™
- BonoloMeds
Products and services
- Pharmacy Dispensing Unit (PDU) Self-service, ATM-like automated pharmacy dispensing unit that allows patients to collect chronic and repeat prescriptions without queuing at a hospital pharmacy. Designed for deployment at public healthcare facilities, shopping malls, and other community locations in South Africa and other African countries.
- Smart Medication Lockers Networked, 24/7 self-service medication lockers that enable patients to collect pre-packed chronic medication parcels using a unique one-time PIN or collection code. Extends medication access to evenings, weekends, and locations remote from full hospital pharmacies.
- Tele-Pharmacy Services Remote pharmacist-led dispensing and patient counselling service that supports automated dispensing points where no on-site pharmacist is available. Pharmacists remotely verify prescriptions, oversee dispensing, and counsel patients via digital channels.
- Centralized Dispensing Units Centralized robotic dispensing facilities that pre-pack and fulfil prescriptions for delivery to PDUs, smart lockers, and public healthcare facility pharmacies, enabling high-volume chronic medication dispensing from a single hub.
- AVA Robotic Dispensing System Proprietary, patented robotic dispensing system used inside Right ePharmacy's centralized dispensing units to automate the picking, packing, and labelling of prescriptions for chronic and repeat medication. Underpins the throughput and accuracy of the company's dispensed-script volumes.
Quantifiable outcome
- Patients served by March 2020 - operational scale metric
- +5 more outcomes
Companies that use Right ePharmacy
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles2 records
Right ePharmacy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature11 records
Right ePharmacy partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and strategic.
- Right to CarecoreParent company and centre of excellence for Right ePharmacy. Right ePharmacy is the innovation subsidiary of Right to Care, a non-profit organization. The NPO position allows prioritization of patients over profit.
- AWS (Amazon Web Services)coreCloud infrastructure provider using services including EC2, Redshift, QuickSight, RDS, VPC, and Comprehend Medical. AWS Equity global fund beneficiary. Supports smart locker operations and data management.
- BBD Software DevelopmentcoreSoftware development partner that architected hybrid data transfer approach for regions with no connectivity. Created synchronization software for mobile devices used in locker loading and logistics operations.
- CSIR (Council for Scientific and Industrial Research)coreResearch and development partner for AVA robot development. CSIR built the initial version of the AVA sachet dispensing robot.
- Georgetown Global Health (GGH)coreCollaboration partner for Lula Meds programme expansion in Eswatini. Joint implementation of smart locker solutions for chronic medicine patients.
- OptidelstrategicHealth system strengthening company specializing in improving healthcare systems and services in Africa. Collaboration with National Department of Health for sexual reproductive health self-care solutions.
- National Department of Health South AfricacorePrimary government partner aligning with CCMDD programme, national adherence strategy, and supporting NHI building blocks.
- Eswatini Ministry of HealthcoreGovernment partner for Lula Meds programme expansion, ASPIRE mechanism implementation, and potential CDU deployment in Eswatini.
- Elizabeth Glaser Pediatric AIDS Foundation (EGPAF)coreADAPT programme collaboration with Right To Care for expanding Collect&Go eLocker network in Eswatini's Hhohho and Shiselweni regions.
- Provincial Health DepartmentscoreGauteng Department of Health, Free State Health Department, Mpumalanga Department of Health for implementing pharmacy solutions at public facilities.
Scale indicators20 records
Recent moves11 records
Expansion highlights6 records
Right ePharmacy competitors and assessment
Company assessmentDirect peers
- ScriptPro: US company specialising in robotic prescription dispensing and pharmacy workflow automation. Direct peer for Right ePharmacy's pharmacy robotics and central dispensing technology serving high-volume hospital and chronic-disease workflows.
- ARxIUM: Pharmacy automation and medication management solutions provider, including central fill and IV admixture robotics. Compares directly with Right ePharmacy's AVA sachet robot and Centralised Dispensing Unit (CDU) operations.
- Omnicell: US-based leader in medication management automation, including robotic dispensing, central pharmacy automation, and adherence packaging. Directly comparable to Right ePharmacy's in-pharmacy automation and AVA platforms, and is named as a Right ePharmacy partner.
- Swisslog Healthcare: Provides hospital pharmacy automation, robotic dispensing, and medication management solutions globally. Closely aligned with Right ePharmacy's in-pharmacy robotics and CDU centralized dispensing offerings across public hospitals.
- Parata Systems: Pharmacy automation vendor offering vial-filling robotics, adherence packaging, and central-fill solutions. Compares directly with Right ePharmacy's Automated Medicine Packer (AMP) and CDU sachet-based dispensing workflows for chronic care.
- Capsa Healthcare: Provider of medication management carts, automated dispensing cabinets, and pharmacy automation. Overlaps with Right ePharmacy's in-pharmacy automation and last-mile medication delivery solutions for chronic care.
Emerging players
- mPharma: Africa-focused health technology company improving access to medicines through retail pharmacy networks and inventory financing. Comparable in mission and African public-health reach to Right ePharmacy's chronic medication distribution focus.
- Zipline: Drone-based medical supply delivery operator active across several African countries, serving hospitals and health ministries. Comparable as an emerging last-mile medicine delivery player targeting public healthcare facilities in SSA.
Broad incumbents
- BD (Becton, Dickinson and Company): Global medical technology and life sciences company with a pharmacy and medication management portfolio. Broad incumbent offering medication management tools relevant to Right ePharmacy's hospital and chronic-care deployment context.
- McKesson: Large pharmaceutical distributor and health-IT operator with significant pharmacy technology investments. Broad incumbent with overlapping capabilities in supply chain, dispensing automation, and patient medication management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Right ePharmacy social profiles
Digital presenceRight ePharmacy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Right ePharmacy leadership team
Management profileNumber of profiles
Profiles2 records
Right ePharmacy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Right ePharmacy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Right ePharmacy
What does Right ePharmacy do?
Right ePharmacy designs, manufactures, and operates pharmacy automation solutions for public healthcare facilities in Africa. Its portfolio includes ATM-like Pharmacy Dispensing Units (PDUs), 24/7 smart medication lockers, tele-pharmacy services, and centralized dispensing units, all managed through a proprietary cloud-based platform. The company operates as a managed-services partner to government health programs and international donor-funded health initiatives.
Is Right ePharmacy a public or private company?
Right ePharmacy is a private company. It is classified as corporate owned and is currently operating.
When was Right ePharmacy founded?
Right ePharmacy was founded in 2014. It employs 11 to 50 people.
Where is Right ePharmacy based?
Right ePharmacy is headquartered in Centurion, South Africa, in the Africa region.
How does Right ePharmacy make money?
Four revenue lines are on record. Government Health Programs are the primary driver. The others are international Development Funding, healthcare Facility Solutions and NGO and Implementing Partner Contracts.
Who are Right ePharmacy's main competitors?
Direct peers on record are ScriptPro, ARxIUM, Omnicell, Swisslog Healthcare, Parata Systems and Capsa Healthcare. Emerging players are mPharma and Zipline. Broad incumbents are BD (Becton, Dickinson and Company) and McKesson.
Does Right ePharmacy have an API?
No public API is recorded for Right ePharmacy.
What industry is Right ePharmacy in?
Right ePharmacy's product category is Pharmacy Automation Systems. Its primary akta.pro industry code is HLALAIAH, Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing, with a secondary code of HLALAIAB, Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration. Its NAICS code is 456110 and its SIC code is 5912.