What Latitude Technologies does

Latitude Technologies, operating commercially as ESG Global (legal entity ESG Global Ltd), is a privately held vertical SaaS company providing an integrated energy smart cloud platform to the retail energy, energy producer, pipeline, and meter management sectors. The company's core technology is the ESG Titanium Platform — a modular architecture supporting life cycle transaction management, billing, customer information systems (CIS), CRM, smart metering integration (DCC-enabled in the UK), pricing/configuration engines, commodity management, transaction management, and customer engagement tools, all designed to process billions of rows of data per deployment. It also operates specialized modules for pipeline and storage operators (including land asset management and ROW provision obligations) and emerging flexibility market interaction products for distributed energy resource (DER) aggregation.

The platform supports over 40 million customer accounts globally and serves enterprise customers including E.ON, OVO Energy, EDF, Spark Energy, AEP Energy, and CleanChoice Energy across both UK and US markets. Latitude Technologies/ESG Global is headquartered operationally in Plano, Texas (Latitude Technologies) and the United Kingdom (ESG Global Ltd), with country-specific operations and certifications (UKAS-accredited ISO 9001 and ISO/IEC 27001).

The business model is primarily SaaS / managed services subscription delivered on a multi-year contractual basis, supplemented by professional consulting services for settlements management, financial reporting, and accredited market entry support for new entrant energy suppliers. Go-to-market is enterprise field sales with a 'Request a Demo' consultative motion, supported by content marketing, energy-industry events, webinars, white papers, and earned media coverage of customer wins. The company is led by Leigh Spangler, Founder, President & Chief Executive Officer; no other management information is disclosed in the available source material.

Name

Latitude Technologies

Legal name

ESG Global Ltd

Website

https://latitudetech.net

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Latitude Technologies (operating as ESG Global) is a vertical SaaS company providing the ESG Titanium Platform — an integrated energy smart cloud serving retail energy suppliers, producers, pipelines, and meter management operators across the UK and US, supporting 40M+ customer accounts.

Ownership category

akta.pro rank

Product category

Energy Retail Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Metering Data Acquisition & Customer Enrollment/Onboarding Services (EUAGAEAG)

akta.pro secondary industry

Customer Success & Account Management CRM (HDAEAFAD)

Keywords

• Energy retail software
• Smart metering systems
• Utility billing platform
• Flexibility market solutions
• Pipeline management software

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS / Managed Services Subscription: The company delivers its integrated energy smart cloud as a managed services / SaaS model. Clients access the full platform including billing, CRM, smart metering, transaction management, and analytics under subscription arrangements. This is the primary revenue model.
2. Consulting Services: Settlements management and financial reporting consulting services provided alongside the software platform, supporting new entrants and existing suppliers with market entry and regulatory compliance.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Latitude Technologies provides the ESG Titanium Platform, an integrated energy smart cloud delivered as a SaaS managed-service solution for energy retailers, producers, pipeline operators, and new-entrant suppliers in the UK and US. The platform bundles billing, CRM, smart metering, transaction management, customer engagement, pricing, commodity management, and analytics into a single modular suite, supplemented by consulting and accredited market entry services. The platform underpins over 40 million customer accounts globally and processes billions of rows of data.

Product overview

ESG Global offers an integrated energy smart cloud platform called the ESG Titanium Platform, which is a modular architecture providing end-to-end energy sector software solutions. The platform consists of multiple integrated modules including billing and customer information systems (CIS & Billing), customer engagement tools (Engagement with Communications, MyAccount, Storefront), customer acquisition (Ascent), commodity management, data analytics, and transaction management. Additional specialized modules cover flexibility market interaction, smart metering (DCC enabled), pricing engine, and retail interaction suite. The company also provides professional services including consulting for settlements management, financial reporting, and accredited market entry support for new energy suppliers. For the US market, the platform includes land asset management and pipeline operations software. The entire portfolio is delivered via a Software as a Service (Managed Services) model supporting over 40 million customer accounts globally.

Differentiator

Problem solved

Functional benefit

Brands

• Titanium Platform: Integrated retail energy management platform providing lifecycle transaction management, billing, and customer engagement.
• Titanium Flexibility Market Interaction
• ESG Titanium Engage
• Titanium Pricing Engine
• Retail Interaction Suite
• Smart Metering

Products and services

• ESG Titanium Platform Integrated modular retail energy platform providing life cycle transaction management, billing, and customer engagement for energy retailers in the UK and US markets.
• Titanium Flexibility Market Interaction Platform enabling registration of flexible assets at scale for participation in UK flexibility markets, supporting demand response at utility scale.
• Supplier CRM & Billing Consumer billing system for energy suppliers enabling billing and settlements for multi-component product structures, integrated with CRM.
• Pricing Engine Configure, Price, Quote solution for complex energy retail pricing management and multi-component product structures.
• Retail Interaction Suite Automated supplier software for retail energy operations and market interaction.
• Smart Metering DCC-enabled integration solution for smart meter data interaction and orchestration across metering agents and data users.
• Managed Services Software as a service delivery model providing hosted and managed energy software solutions for the entire Titanium Platform.
• Consulting Services Professional services for settlements management and financial reporting for energy retailers and suppliers.
• Accredited Market Entry Accredited services that guide new entrants through the process of becoming a licensed energy supplier.
• CIS & Billing Customer Information System and billing lifecycle management for retail energy operations in the US market.
• Engagement Customer engagement suite including communications, MyAccount portal, and Storefront functionality for energy retailers.
• Ascent Customer acquisition solution for retail energy providers to drive new customer growth.
• Commodity Management Commodity management for energy trading and risk management for producers and retailers.
• Data Analytics Optimised insight into energy data with analytics and reporting capabilities for US energy retailers.
• Land Asset Management Pipeline software for land asset management, meeting ROW provision obligations and payments.
• Pipeline & Storage Operator Software to manage all functions required for pipeline and storage systems operations, including nominations and commodity management.
• Transaction Management Retail data management solution for transaction processing and settlement for energy retailers.

Quantifiable outcome

• Supports over 40 million customer accounts globally
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature14 records

Partnerships

One partnership is on record.

• EDF (Électricité de France)coreStrategic or Co-development Partner · 1 April 2026EDF and Energy Software Group (ESG) partnered in April 2026 to lead UK flexibility market innovation. The partnership leverages ESG's Titanium Flexibility Market Interaction solution to enable EDF to register flexible assets at scale in the UK flexibility market. This is a strategic co-development and go-to-market partnership targeting the rapidly growing UK demand response and flexibility market.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Uplight: Uplight provides customer engagement, energy efficiency, and demand response SaaS for utilities and energy retailers. Its product focus on customer-facing modules (MyAccount, marketplace, marketing) overlaps directly with ESG's Engagement, Ascent, and Pricing Engine offerings.
• Kraken Technologies: Kraken Technologies is the energy retail technology platform originally built for Octopus Energy and now licensed to other retailers. It offers an integrated billing, CRM, and operations stack directly comparable to ESG's Titanium Platform and competes for the same enterprise retail energy contracts.
• Hansen Technologies: Hansen Technologies is a long-established vendor of CIS, billing, and customer engagement software for utilities and energy retailers worldwide. Its full-stack utility suite competes head-to-head with ESG's CIS & Billing, Supplier CRM, and Engagement modules.

Emerging players

• AutoGrid: AutoGrid (a Hitachi group company) provides AI-driven flexibility, virtual power plant, and DER orchestration software for utilities and energy retailers. Its flexibility platform competes with ESG's flexibility market interaction module and adjacent analytics capabilities.
• EnergyHub: EnergyHub is a DER management platform that helps utilities aggregate and orchestrate behind-the-meter assets such as smart thermostats, batteries, and EVs. It overlaps with ESG's Titanium Flexibility Market Interaction and Smart Metering modules in the flexibility and DER space.
• Bidgely: Bidgely applies AI-based energy disaggregation and analytics to utility customer data. While narrower in scope, it overlaps with ESG's Data Analytics module and addresses similar utility retail and customer engagement use cases.

Broad incumbents

• Landis+Gyr: Landis+Gyr is a major global smart metering and grid intelligence incumbent. Its meter data management and analytics products intersect with ESG's Smart Metering (DCC-enabled) and Data Analytics offerings for energy retailers and meter operators.
• Oracle Utilities: Oracle Utilities offers a broad enterprise suite including CIS, billing, MDM, and analytics for utilities worldwide. Its Oracle Customer Care and Billing product is a direct alternative to ESG's CIS & Billing platform for large retailers and utilities.
• Itron: Itron is a global incumbent in smart metering, AMI networks, and utility data management. While more hardware-oriented, its enterprise meter data management and utility analytics stack overlaps with ESG's Smart Metering and Data Analytics modules.
• SAP for Utilities: SAP's IS-U and broader S/4HANA utilities industry solution provides billing, CRM, and operational software for large utilities and energy companies. It competes for enterprise RFPs where ESG's integrated Titanium Platform would otherwise be evaluated.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/ESG_Global_
• LinkedInlinkedin.com/company/latitude-technologies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Latitude Technologies