What Cloudvue does

Cloudvue is a cloud-based video surveillance and access control platform that has operated in the category since 1999, when it claims to have invented cloud video surveillance. It delivers a unified browser-based management interface that lets customers monitor cameras, control doors, configure intelligent alerts, and run video analytics across geographically distributed facilities. The platform supports both Cloudvue's own cloud cameras (Essentials Gen 4, Flex Gen 4/3/2, PTZ) and third-party ONVIF-compliant cameras connected through Cloudvue gateways (TCG4D1 through TCG100R), with the VBOX cellular solution for sites lacking fixed connectivity and the Illustra Pro Thermal EST camera for contactless skin temperature screening. Access control is delivered through ioSmart mobile credentials, smart keys, and multi-technology readers integrated with Kantech KT-1 door controllers. Built-in analytics include people and vehicle detection, object and linger detection, crowd formation alerts, heat maps, and queue management, while the proprietary Hyper View feature enables searching 24 hours of video across up to 100 cameras in 60 seconds using cloud processing.

The company is a division of Johnson Controls (NYSE: JCI), a Fortune 200 building technologies conglomerate with 105,000+ employees across 2,000+ global locations, operating under the legal entity Johnson Controls North America Products, LLC from Nashville, Tennessee. Cloudvue generates revenue through three streams: subscription plans for cloud video management, Security as a Service bundles that pair cameras with cloud services and advance replacement on multi-year contracts, and upfront hardware sales including cameras, gateways, access readers, and door controllers. Go-to-market blends direct enterprise field sales with a global authorized reseller partner program offering lead support, weekly cloud training, and engineering resources; SMBs can adopt through a self-service model using the Cloudvue mobile app. Customers span retail, healthcare, banking, education, utilities, oil and gas, mining, construction, restaurants, commercial property, smart cities, and government, with active deployments cited across more than 140 countries. Cybersecurity is positioned as a structural differentiator via Johnson Controls' participation in FIRST, OWASP, ISA Secure, and MITRE CVE Numbering Authority, alongside PSTI Act 2022 and ISA/IEC 62443 compliance.

Name

Cloudvue

Legal name

JOHNSON CONTROLS NORTH AMERICA PRODUCTS, LLC

Website

https://cloudvue.io

Company type

Public

Founded year

1999

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Cloudvue is a cloud-based video surveillance and access control platform operating since 1999 as a division of Johnson Controls, serving thousands of enterprises across retail, healthcare, banking, government, and industrial verticals in 140+ countries through subscription, Security as a Service, and hardware sales.

Ownership category

akta.pro rank

Product category

Cloud Video Surveillance

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Video Surveillance (VSaaS) Setup & Management (HSAHACAE)

akta.pro secondary industry

Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)

Keywords

• Cloud video surveillance
• Access control systems
• Video analytics platform
• Security as a service
• Mobile access credentials

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Cloud Video Surveillance Subscriptions: Monthly or annual service plans for cloud video management including intelligence features (people detection, vehicle detection) and unlimited bookmark video storage. Plans support storage up to 5 years at 4K resolution.
2. Security as a Service (Hardware + Subscription): Annual fee covering surveillance cameras and cloud video management services with advance camera replacement. Includes one of four camera models plus unlimited users, live/recorded video management, and Cloudvue Manager service. Minimum 3-year commitment required.
3. Hardware Sales: Sale of cloud cameras (Essentials, Flex Gen 4, Flex Gen 3, Flex Gen 2, PTZ), cloud gateways (TCG4D1, TCG16K, TCG24T, TCG32P, TCG40S, TCG100R), VBOX cellular solutions, door controllers (Kantech KT-1), and ioSmart readers. Organizations can choose to purchase hardware upfront.
4. Extended Cloud Storage: Additional annual fees for cloud storage beyond the included bookmark video storage, supporting up to 5 years of 4K resolution video retention.
5. Gateway Service Plans: Cost-effective annual or monthly service plans for each camera connected through Cloudvue gateways, including intelligence features and unlimited bookmark video cloud storage.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Cloudvue is a unified cloud-based platform for video surveillance and access control. The company provides cloud cameras, gateways that connect existing on-premise cameras to the cloud, mobile credential-based access control hardware, and a centralized management system with intelligent video analytics including people and vehicle detection, heat maps, and rapid video search capabilities (Hyper View). Customers can purchase hardware outright, subscribe to cloud services for existing camera infrastructure, or acquire the bundled Security as a Service (Hardware + Subscription) offering with multi-year terms and extended storage.

Product overview

Cloudvue is a unified cloud-based security platform combining video surveillance and access control under one centralized management system. The platform consists of cloud cameras (Essentials Gen 4, Flex Gen 4, Flex Gen 3, Flex Gen 2, and Flex PTZ), cloud gateways (TCG4D1, TCG16K, TCG24T, TCG32P, TCG40S, TCG100R) for connecting existing cameras, cellular solutions (VBOX) for remote locations, thermal cameras (Illustra Pro Thermal EST) for health screening, and access control products (ioSmart Mobile Credentials, ioSmart Smart Keys, ioSmart Multi-Technology Readers, Kantech KT-1 Door Controllers). The platform is backed by Johnson Controls and OpenBlue, offering cloud storage up to 5 years at 4K resolution, intelligent video analytics including people detection, object detection, and heat maps, and the Hyper View feature for rapid video search across multiple cameras. Security as a Service subscription options provide all-inclusive annual licensing with advance camera replacement.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloudvue Unified Security Platform Comprehensive cloud-based security platform that combines video surveillance and access control, enabling centralized management of cameras, doors, and intelligent alerts from a single browser interface with global access. Designed for organizations seeking a scalable, multi-site security solution.
• Essentials Gen 4 Cameras 1080p HD cloud cameras with 30m night vision, 110° field of view, wide dynamic range, H.265 compression, and IP67-rated weatherproof housing. Available in bullet (TCCES02B08, TCCES02B10) and dome (TCCES02D07, TCCES02D09) variants for indoor and outdoor use.
• Flex Gen 4 Cameras Enterprise-grade 4MP, 8MP, and 4K cloud cameras with advanced edge AI, 50m IR night vision, 100° wide field of view, IK10 vandal resistance, and IP67 protection. Models include TCFCX04B05 (4MP bullet), TCFCX08D07 (4K dome), TCFCX04D09 (4MP dome), and TCFCX08B09 (4K bullet).
• Flex Gen 3 Cameras Cloud cameras with 4MP, 8MP and 4K resolution, ONVIF profile S/T compliance, microphone, and 512GB SD card support, suitable for diverse deployment scenarios requiring high-resolution cloud-managed video.
• Flex Gen 2 Camera Cloud-managed camera in the Flex series for customers seeking cost-effective entry into the Cloudvue camera lineup.
• Flex PTZ Camera Pan-tilt-zoom cloud camera for customers requiring active operator-controlled or pre-set camera movement over wide areas, paired with Cloudvue cloud services.
• TCG4D1 Cloud Gateway Free 4-channel cloud gateway that connects up to 4 analog or ONVIF-compliant IP cameras to the Cloudvue cloud, including one free camera service plan. Enables migration of legacy on-premise cameras to cloud-based management.
• TCG16K Cloud Gateway 16-channel cloud gateway for mid-sized deployments, connecting up to 16 IP cameras to the Cloudvue cloud for centralized recording, analytics, and storage.
• TCG24T Cloud Gateway 24-channel cloud gateway for larger deployments, supporting up to 24 IP cameras with cloud connectivity, recording, and analytics.
• TCG32P Cloud Gateway 32-channel cloud gateway designed for medium-to-large enterprise deployments, connecting up to 32 IP cameras to the Cloudvue cloud platform.
• TCG40S Cloud Gateway 40-channel cloud gateway for large-scale deployments, supporting up to 40 IP cameras with cloud-based management and storage.
• TCG100R Cloud Gateway High-capacity 100-channel cloud gateway for very large multi-site or campus deployments, connecting up to 100 IP cameras to the Cloudvue cloud.
• VBOX Cellular Solution Cellular-enabled rapid deployment video surveillance kit designed for remote or temporary sites, providing a plug-and-play 4G/LTE connected gateway and camera bundle with Cloudvue cloud connectivity.
• Illustra Pro Thermal EST Camera High-accuracy thermal camera with elevated skin temperature (EST) screening, designed for facilities needing contactless temperature measurement such as healthcare, transportation, and commercial buildings.
• ioSmart Mobile Credentials Bluetooth-enabled mobile access credentials that turn a smartphone into a secure key for door entry, eliminating the need for physical cards or fobs across managed properties.
• ioSmart Multi-Technology Readers Door readers supporting ioSmart mobile credentials along with traditional card technologies (Bluetooth, NFC, RFID), enabling phased migration from cards to mobile access.
• Kantech KT-1 Door Controller Single-door IP access controller that integrates with the Cloudvue platform for centralized door management, suitable for enterprises standardizing on Cloudvue access control.
• Security as a Service Subscription bundle combining Cloudvue cloud video surveillance hardware, gateways, and software services under a multi-year contract (minimum 3 years). Includes annual fixed costs, financing options for hardware, and unlimited user access, designed to lower upfront capital expenditure.
• MailSecur All-in-One Screening Technology Mail and package screening solution for detecting suspicious contents in incoming physical mail at corporate facilities, integrated with Cloudvue's broader security portfolio.
• Tyco Security Robot Autonomous security robot for physical patrolling of facilities, designed to complement Cloudvue's cloud-managed video surveillance for active monitoring in commercial and industrial sites.

Quantifiable outcome

• Cost reduction of 20-30% on total security costs through cloud technology and Security as a Service packaging
• +3 more outcomes

Named customers2 records

Segments12 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• ISA Secure Compliance InstitutecoreStrategic or Co-development PartnerJohnson Controls is a strategic voting member of ISA Secure Compliance Institute. Conformity assessments to ISA/IEC 62443 standards for industrial automation and control systems security.
• Global Security Alliance (GCA)minorStrategic or Co-development PartnerJohnson Controls is a founding member of the International Society of Automation's Global Security Alliance, focused on advancing security standards and practices.
• Forum of Incident Response and Security Teams (FIRST)coreStrategic or Co-development PartnerJohnson Controls is a full member of FIRST, the Forum of Incident Response and Security Teams, enabling participation in coordinated incident response and security best practices.
• OWASP FoundationcoreStrategic or Co-development PartnerJohnson Controls is a contributing member of OWASP (Open Web Application Security Project), supporting the development of software security knowledge and practices.
• MITRE CorporationcoreStrategic or Co-development PartnerJohnson Controls is a CVE Numbering Authority, enabling the company to assign CVE identifiers to vulnerabilities in its products and services.
• Western DigitalcoreTechnology or IntegrationCloudvue cameras and gateways use Western Digital memory cards and drives specifically designed for surveillance. AllFrame technology improves overall playback performance. Partnership ensures reliable storage infrastructure for surveillance applications.
• Kantech (Tyco brand)coreTechnology or IntegrationCloudvue works seamlessly with Kantech KT-1 Door Controllers for cloud-powered access control. As both Cloudvue and Kantech are Tyco brands under Johnson Controls, customers get a fully integrated experience. KT-1 is an Ethernet-ready single-door controller supporting two readers with advanced access control features.
• Tyco Security ProductscoreTechnology or IntegrationTyco Security Products serves as Cloudvue's authorized representative in the UK (Unit 1, 3 & 4 Letchworth Industrial Estate, Works Road, Letchworth Garden City, Hertfordshire SG6 1FF) for PSTI compliance and product security related matters.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Axis Communications: Global leader in IP network cameras whose ONVIF-compliant cameras are commonly ingested by Cloudvue gateways. Competes broadly in video surveillance infrastructure while supplying cameras into competitive VSaaS ecosystems.
• Genetec: Unified security platform covering video surveillance (Security Center, Omnicast), access control (Synergis), and license plate recognition. Competes with Cloudvue on integrated security but typically serves larger enterprise and government deployments with hybrid/on-prem deployments.
• Hikvision: World's largest video surveillance equipment manufacturer with a broad camera, recorder, and cloud platform portfolio. Competes with Cloudvue on hardware and increasingly on cloud-managed services, particularly across APAC and emerging markets.
• Avigilon (Motorola Solutions): Motorola Solutions' video surveillance and access control business, offering a broad portfolio across enterprise and public-safety segments. Overlaps with Cloudvue in cloud-managed video and access control but operates as part of a much larger public-safety platform.

Direct peers

• Verkada: Pure-play cloud-native VSaaS company combining video surveillance, access control, and AI analytics in a unified platform. Closest direct competitor to Cloudvue's combined video + access control proposition, with rapid product velocity and aggressive enterprise go-to-market.
• Eagle Eye Networks: Cloud video surveillance pioneer offering VSaaS with AI analytics and an open API/reseller platform. Directly competes with Cloudvue in subscription-based cloud surveillance and emphasizes third-party camera compatibility via its cloud bridge.
• Openpath (Motorola Solutions): Cloud-native mobile credential access control acquired by Motorola Solutions. Directly competes with Cloudvue's ioSmart mobile credentials and panel-less access control architecture for commercial real estate and enterprise tenants.
• Rhombus: Cloud-based physical security platform that combines video surveillance, access control, and sensors with AI-powered analytics. Closely comparable to Cloudvue's unified security positioning for multi-site enterprises.
• Brivo: Cloud-native access control platform increasingly bundling video surveillance and visitor management. Directly comparable to Cloudvue's cloud access control offering (ioSmart mobile credentials, Kantech KT-1 integration).
• Arcules (Genetec): Genetec's cloud VSaaS service focused on hybrid cloud deployments and unified security operations. Directly comparable to Cloudvue's hybrid storage option and multi-site enterprise surveillance use case.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ByCloudvue

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloudvue