Lakeland Care Network

What Lakeland Care Network does

Lakeland Care Network is the largest Clinically Integrated Network (CIN) in Southwest Michigan, operating as a physician-and-system partnership anchored by parent Corewell Health Lakeland. The network comprises 1,000+ providers (including 150+ primary care and 800+ specialty physicians), 711 directory physicians across 155 practices and 41 facilities, and contracts with 29 commercial, Medicare Advantage, Medicaid, and dual-eligible payers. Operationally it spans three acute care hospitals in St. Joseph, Niles, and Watervliet, and delivers a diversified services portfolio: Call Care 24/7 answering service (launched 2007), disability case management, employer wellness and occupational health programs, executive health physicals at the Center for Outpatient Services in St. Joseph, and an accredited continuing medical education (CME) program delivered via the COMET e-learning platform and weekly Grand Rounds.

The business model is best characterized as a multi-vertical, contract-driven services operation layered on top of a CIN contracting infrastructure. Direct revenue streams include healthcare reimbursement flows through payer contracts, recurring subscription/membership-style fees for Call Care, employer service contracts for wellness and occupational health, per-visit fees for executive health, and CME-related program fees. Core technology is not publicly disclosed beyond the COMET e-learning platform (used for CME accreditation tracking and enduring lectures) and standard data-analytics tooling cited in care management; no proprietary AI/ML stack, patents, or API integrations are described in available sources. Customer concentration spans four distinct segments—individual patients, regional employers, physicians/providers, and insurance payers—reducing dependence on any single counterparty, though operationally the network is heavily dependent on the Corewell Health Lakeland parent system.

Go-to-market is enterprise-led and regional: the network grows by onboarding additional practices/specialists into the panel and by negotiating/expanding payer contracts, while employer services and occupational health are sold directly to regional businesses. Distribution is anchored by the Corewell Health hospital footprint plus an affiliated physician network rather than traditional retail or digital channels. The entity is privately held under Corewell Health Lakeland (itself part of the Corewell Health system), is not publicly traded, has no disclosed venture or private equity ownership, and operates exclusively in the USA Southwest Michigan market with no international footprint.

Name

Lakeland Care Network

Legal name

Lakeland Care Network

Website

https://lakelandcare.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Lakeland Care Network is the largest Clinically Integrated Network (CIN) in Southwest Michigan, coordinating 1,000+ providers, 155 practices, 41 facilities, and three Corewell Health Lakeland hospitals across payer, employer, and patient service lines.

Ownership category

akta.pro rank

Product category

Clinically Integrated Network / Healthcare Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Hospitals (8060), Services-Health Services (8000)

akta.pro primary industry

Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

akta.pro secondary industries

Integrated Delivery Networks (IDNs) & Multi-Hospital Systems (HLAFAAAC), Provider Network & Care Management for Commercial Members (HLAEAAAL)

Keywords

• Clinically integrated network
• Healthcare provider network
• Employer wellness programs
• Occupational health services
• Physician practice support

Headquarters

HQ city

Saint Joseph

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Provider Reimbursement: As a Clinically Integrated Network (CIN), Lakeland Care Network generates revenue primarily through reimbursement contracts with insurance providers (Commercial, Medicare Advantage, Medicaid, Dual-Eligible plans) for healthcare services provided by its network of 1000+ providers across hospitals, practices, and facilities.
2. Call Care Answering Service: Professional 24/7/365 answering service for physicians and other professional businesses, started in 2007 to meet off-hours phone needs. Generates revenue through service fees for call answering packages.
3. Disability Management Services: Pro-active disability case management services for Spectrum Health Lakeland associates and regional employers. Revenue generated through service contracts with employers.
4. Employer Wellness Programs: Comprehensive worksite health management programs including biometric screenings, health coaching, disease management, and wellness presentations. Revenue from employer contracts for these services.
5. Executive Health Program: One-day executive physical examinations at the Center for Outpatient Services in St. Joseph, Michigan. Revenue generated through per-visit fees for comprehensive health assessments.
6. Continuing Medical Education (CME): CME program providing continuing medical education to physicians, residents, mid-level providers, and healthcare associates. Programs include weekly Grand Rounds and e-learning platform (COMET). May generate revenue through CME accreditation and program fees.
7. Occupational Health Services: Workplace health and safety services including pre-placement physicals, drug testing, injury care, and regulatory testing. Revenue from employer contracts for occupational health services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Lakeland Care Network is a Clinically Integrated Network (CIN) in Southwest Michigan that brings together more than 1,000 providers (150+ primary care and 800+ specialty care physicians) across 155 practices, 41 facilities, and three acute care hospitals (St. Joseph, Niles, Watervliet). The network contracts with 29 insurance providers across Commercial, Medicare Advantage, Medicaid, and Dual-Eligible plans and delivers complementary service lines including Call Care answering service, disability management, employer wellness programs, executive health, continuing medical education, and occupational health.

Differentiator

Problem solved

Functional benefit

Products and services

• Call Care Answering Service
• Disability Management
• Employer Services / Worksite Wellness
• Executive Health Program
• Continuing Medical Education (CME) Program
• Occupational Health Services
• Clinically Integrated Network (Provider Network)

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and major.

• Corewell Health LakelandcoreStrategic or Co-development PartnerCorewell Health Lakeland is the parent health system partner for Lakeland Care Network. The partnership includes three acute care hospitals in St. Joseph, Niles, and Watervliet, along with multiple state-of-the-art facilities throughout the region. Corewell Health provides administrative infrastructure and hospital services that support the CIN's provider network operations.
• Priority HealthcoreChannel Partner/ Reseller/ DistributorPriority Health is a major insurance provider in the Lakeland Care Network, offering Commercial, Medicare, and Medicaid products. The network facilitates provider access for Priority Health members and coordinates on authorization processes, provider portals, and payment systems.
• Aetna Better HealthcoreChannel Partner/ Reseller/ DistributorAetna Better Health provides insurance coverage including Commercial and Dual-Eligible plans. Lakeland Care Network providers serve Aetna members through this partnership, with coordination on authorization processes and provider town halls.
• Health Alliance Plan (HAP) by Henry Ford HealthmajorChannel Partner/ Reseller/ DistributorHealth Alliance Plan, now part of Henry Ford Health, offers Medicare Advantage Plans through the Lakeland Care Network. This is a brand evolution without organizational restructuring or changes to provider contracts.
• McLaren Health PlanmajorChannel Partner/ Reseller/ DistributorMcLaren Health Plan provides Medicaid and Medicare insurance products through the Lakeland Care Network. Services include McLaren Community HMO/POS, Medicaid/McLaren HMP, and McLaren Medicare plans.
• HumanamajorChannel Partner/ Reseller/ DistributorHumana provides Medicare Advantage Plans through the Lakeland Care Network, with recent changes to centralized national UM operations for inpatient and post-acute Medicare services.
• United HealthcaremajorChannel Partner/ Reseller/ DistributorUnited Healthcare has multiple contracts with Lakeland Care including Commercial, Medicaid (Community Plan), Medicare (VA Community Care Network), and Duals Complete Medicare Advantage. Mental health services require separate Optum contracting.
• Cigna HealthcaremajorChannel Partner/ Reseller/ DistributorCigna Healthcare provides commercial insurance coverage through Lakeland Care Network providers.
• COMET (Continuing Online Medical Education and Training)coreTechnology or IntegrationCOMET is the Lakeland Care Network e-learning platform for enduring CME education. The platform hosts all lectures as enduring material and is used for CME accreditation tracking. COMET is also available for meeting State Licensing/LARA requirements for CME needs.
• Michigan State Medical SocietycoreStrategic or Co-development PartnerMichigan State Medical Society provides CME accreditation with Commendation for Lakeland Care Network's Continuing Medical Education program, enabling the network to offer accredited education to physicians and healthcare providers.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Corewell Health: Parent health system of Lakeland Care Network and the largest employer in Michigan's healthcare sector. Directly comparable as an integrated delivery network operating hospitals and physician networks across the state, with Lakeland Care being one of its regional CINs.
• Trinity Health Michigan: Regional arm of Trinity Health operating hospitals and employed physician networks across Michigan. Comparable as an integrated delivery network with CIN-style physician alignment and payer contracting.
• Ascension Michigan: Regional division of Ascension Health operating multiple Michigan hospitals and physician groups. Comparable as a multi-hospital IDN with clinically integrated network structures similar to Lakeland Care.

Emerging players

• Agilon Health: Value-based care platform partnering with primary care physicians and Medicare Advantage plans. Comparable as a risk-bearing CIN focused on senior care, though operating on a national tech-enabled model rather than regional hospital integration.
• Aledade: Value-based care network operator partnering with independent primary care physicians and multiple payers. Comparable as a CIN-style network aggregating providers under risk-bearing contracts, though without hospital infrastructure.

Regional players

• Sparrow Health System: Mid-Michigan-based integrated health system with employed physician network and payer partnerships. Comparable as a Michigan regional IDN with CIN functions, though operating outside Lakeland Care's Southwest Michigan geography.
• Munson Healthcare: Northern Michigan-based regional health system operating hospitals and affiliated physician networks. Comparable as a Michigan regional IDN with CIN-style provider coordination, though serving a different geographic market.

Direct peers

• McLaren Health Care: Michigan-based integrated health system operating hospitals, physician networks, and an insurance arm (McLaren Health Plan). Comparable because it operates an IDN model with payer-provider integration similar to Lakeland Care/Corewell Health.
• Privia Health Group: National physician enablement company building clinically integrated networks of independent providers under value-based payer contracts. Comparable as a multi-payer CIN with a tech-enabled platform operating across multiple states.
• Henry Ford Health: Detroit-based integrated health system whose HAP division is a Lakeland Care payer partner. Comparable as a Michigan IDN with a payer arm, academic medical center, and physician network spanning similar value-based care contracts.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lakeland Care Network