Town of Colchester

What Town of Colchester does

Town of Colchester is a municipal government entity operating in Colchester, Vermont, USA, under the jurisdiction of the State of Vermont. It delivers a full spectrum of local-government services to the town's residents and property owners through nine functional departments: Police, Fire, Rescue Squad, Public Works, Planning & Zoning, Parks & Recreation, Burnham Memorial Library, Town Clerk/Treasurer, and Administration/Finance/HR. Public safety alone represents roughly 44% of total spend, with the FY27 proposed municipal services budget of $18,163,756 reflecting a 7.2% year-over-year increase and a projected tax rate of $0.7193 per $100 of assessed property value.

The Town's digital and citizen-engagement infrastructure is built on the CivicPlus CivicEngage content management system powering colchestervt.gov, supplemented by ClerkBase for ordinance and public-records transparency, the Notify Me subscription/alerting system, an interactive GIS mapping tool (CAIGIS Online) for parcel and assessment data, and rec1.com for Parks & Recreation program registration. Emergency preparedness integrates VT-Alert and NOAA Weather Radio feeds, while library services extend through digital collections (Hoopla Digital, Biblio+, The Palace Project, Mango Languages) and the Library Speakers Consortium virtual author series. The Town distributes services through in-person town offices (781 Blakely Road and four additional department locations), 24/7 online self-service, and multi-channel communications including a Facebook/Twitter/YouTube/Instagram/LinkedIn/Pinterest/Next Door social presence for Parks & Recreation and LCATV Government Access Channel 1085.

Revenue is generated primarily through property taxes (~$16.4M net of non-property-tax revenue) plus state and federal intergovernmental aid, building permits, planning/zoning fees, dog licenses, alarm fees, passport fees, vital records fees, stormwater fees, recreation program fees, and library service charges. As a government entity, the Town holds an exclusive statutory monopoly on local-government services within its jurisdiction, with no private-equity or venture-capital ownership; governance rests with the Selectboard under appointed Town Manager Aaron Frank.

Name

Town of Colchester

Legal name

Town of Colchester

Website

https://colchestervt.gov

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Town of Colchester is a Vermont municipal government serving residents and property owners of Colchester with police, fire, rescue, public works, planning, parks and recreation, library, and town clerk services, funded primarily by property taxes and intergovernmental aid with an FY27 budget of approximately $18.2M.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (92111), Administration of Housing Programs, Urban Planning, and Community Development (925)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Finance, Treasury, Budget & Procurement (BPAIACAC)

Keywords

• Municipal government services
• Public safety services
• Property tax administration
• Parks and recreation
• Public library services

Headquarters

HQ city

Colchester

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax Revenue: Primary municipal revenue source from property taxes levied on residential and commercial properties within Colchester. The FY27 estimated municipal services tax rate is $0.7193 per $100 of assessed property value.
2. State and Federal Funding: Intergovernmental revenue including state aid, grants, and federal funding for various municipal programs and projects.
3. Fees and Permits: Revenue from various municipal fees including building permits, planning/zoning fees, dog licenses, alarm fees, passport fees, vital records fees, and stormwater fees.
4. User Fees and Service Charges: Fees for recreation programs, facility rentals, library services, rescue squad services, and other department-specific services.

Distribution channels3 records

Marketing channels5 records

Core offering

The Town of Colchester is a municipal government providing essential local government services to Colchester, Vermont residents and property owners. Core offerings include public safety through the Police Department, Fire Department, and Rescue Squad; infrastructure maintenance via Public Works; civic administration through the Town Clerk, Planning & Zoning, and Assessor offices; community services through Burnham Memorial Library and Parks & Recreation; and economic development support.

Product overview

The Town of Colchester operates a unified municipal services platform centered on its official CivicEngage-powered website. The core offering comprises integrated digital services spanning government administration (town clerk, planning & zoning, public works, police, fire, rescue), Parks & Recreation (recreation center, youth/adult sports, before/after school programs), and Burnham Memorial Library (digital collections, programs, speaker series). Key sub-products include the Notify Me alert system for resident communications, Interactive GIS mapping, ClerkBase transparency portal, and emergency preparedness tools. The town uses CivicPlus CivicEngage as its underlying CMS platform and integrates with third-party services including rec1.com for recreation registration, Library Speakers Consortium for virtual events, ClerkBase for public records, and VT-Alert for emergency notifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Safety Services Comprehensive public safety services including Police Department operations (DARE education, RAD self-defense, car seat inspections), Fire Department response, and Rescue Squad emergency medical services. Funded at 44% of the FY27 municipal budget ($7,967,487), this is the town's largest service area.
• Parks & Recreation Services Parks and recreation services offered through the Colchester Recreation Center, including youth and adult sports leagues, the A.C.E. before/after school program, Bayside Activity Center, facility rentals, and special community events. Programs are registered through the rec1.com platform.
• Burnham Memorial Library Public library services at the Burnham Memorial Library (898 Main Street), offering interlibrary loans, digital collections (Hoopla Digital, Biblio+, The Palace Project), Mango Languages, genealogy resources, museum passes, and community programming including virtual author talks through the Library Speakers Consortium.
• Town Clerk Services Civic administration services provided by the Town Clerk/Treasurer's office, including elections and voter registration, property tax collection, land records, dog licensing, vital records, passport processing, and alarm fee administration.
• Planning & Zoning Services Municipal planning and zoning services including development review, zoning administration, permit processing, and land use planning. Operated under the Director of Planning & Zoning with dedicated Development Review Planners.
• Public Works Services Infrastructure maintenance services including highway maintenance, stormwater maintenance, wastewater maintenance, fleet services, and staff training. Delivered by the Public Works Department under Director Randy Alemy.
• Economic Development Services Economic development support for local businesses and development projects, including incentives, planning support, and resources for businesses operating or seeking to operate in Colchester. Led by the Director of Economic Development.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Library Speakers ConsortiumcoreStrategic or Co-development PartnerPartnership for the Burnham's Online Speaker Series - a virtual author and thought leader talk series bringing bestselling authors to the Colchester community through online webinars and events.
• CivicPluscoreTechnology or IntegrationProvider of the municipal website content management system (CivicEngage platform) powering colchestervt.gov, enabling online services, notifications, and citizen engagement features.
• ClerkBasecoreTechnology or IntegrationTransparency solutions provider for government offering online access to Colchester's municipal ordinances, charter, code of ordinances, selectboard policies, and public meeting records.
• Green Mountain Transit (GMT)minorChannel Partner/ Reseller/ DistributorRegional public transit provider offering fixed-route services on Route 15 and Route 7 in Colchester, ADA services, and contracted services for older adults and persons with disabilities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Montpelier, VT: Vermont's capital city providing the full suite of municipal services including police, fire, public works, recreation, and library under a similar council/manager governance structure.
• City of Winooski, VT: Vermont municipality offering the same core services (police, fire, public works, recreation, library) with a comparable population size and property-tax-driven revenue model.
• Town of Essex, VT: Vermont town providing police, recreation, public works, and library services through a similar Selectboard/Town Manager governance structure, making it a close operational comparable in the same region.
• Town of Shelburne, VT: Chittenden County town with comparable population scale and Selectboard-governed municipal services including police, recreation, and library operations.
• City of Burlington, VT: Vermont's largest municipality operating the same mix of police, public works, recreation, library, and tax-supported general administration services — the most direct structural comparable to Colchester within the same state regulatory framework.
• Town of Williston, VT: Chittenden County town with full municipal service delivery, similar tax-funded model, and active economic development focus — highly comparable in scope and governance structure.
• City of South Burlington, VT: Adjacent Chittenden County municipality with comparable scale, full-service departments, property-tax funding model, and similar resident demographics — a near-direct functional peer.
• Town of Milton, VT: Vermont town operating similar Selectboard/Town Manager governance with police, fire, recreation, and public works services — a comparable mid-sized New England municipality.
• Town of Jericho, VT: Smaller Vermont town providing the standard municipal service mix via a Selectboard model, useful as a smaller-scale structural comparable.

Others

• CivicPlus: Vendor partner powering Colchester's civic website and engagement platform; relevant as an ecosystem enabler serving hundreds of comparable municipalities across the U.S.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/colchesterrec
• YouTubeyoutube.com/@colchesterrec
• Facebookfacebook.com/ColchesterRec
• LinkedInlinkedin.com/company/colchester-rec
• Instagraminstagram.com/colchesterrec

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Colchester