What Desibel does

Desibel is an Indian original equipment manufacturer (OEM) of professional communication headsets, headquartered in Bengaluru and founded in 2014. The company designs, manufactures, and sells wired USB and USB Type-C/A headsets built around its proprietary Environmental Noise Cancellation (ENC) microphone technology, with a portfolio organized into basic, ENC, and premium heavy-duty tiers priced between ₹2,000 and ₹7,700 MRP. End-to-end manufacturing — from raw materials through assembly — has been in place since 2018, and the product line is certified to CE, FCC, RoHS, and SANAS standards.

The company's go-to-market is hybrid: direct enterprise sales to BPOs, call centers, software firms, and corporate buyers (with demo requests, dedicated sales teams, and 12/24-month warranties), supported by eight branch offices across India (Bengaluru, Chennai, Hyderabad, Delhi, Mumbai, Kolkata, Pune, Cochin, Trivandrum) and free nationwide delivery. A direct-to-consumer e-commerce channel at dblaudio.com complements enterprise sales, and wireless Bluetooth headsets are offered via group company Miketel Devices Pvt. Ltd. Desibel's stated cumulative scale is 100K+ units sold, 1M+ end users served, and 500+ corporate customers across 12 years of operation.

Desibel is privately held and founder-led, with Mr. Ramesh Krishnamurthy serving as Founder & Managing Director and Mr. Murthy as CEO & Executive Director. No institutional funding rounds, acquisitions, or public-market signals are disclosed. The business model is one-time hardware sales with warranty and after-sales service; there is no recurring software, subscription, or services revenue component. Distribution is single-country (India) only, with no disclosed international expansion despite global certifications.

Name

Desibel

Legal name

Desibel

Website

https://desibel.co.in

Company type

Private

Founded year

2014

Operating status

Operating

Short description

Desibel is an Indian OEM founded in 2014 that designs and manufactures professional ENC communication headsets for BPOs, call centers, software firms, and enterprise buyers across India, selling through direct enterprise sales, eight regional branches, and a direct e-commerce storefront.

Ownership category

akta.pro rank

Product category

Professional Communication Headsets

NAICS

Audio and Video Equipment Manufacturing (33431)

SIC

Communications Equipment, Nec (3669)

akta.pro primary industry

Microphones, Headsets & Audio Input Devices (HDACAFAH)

Keywords

• Professional communication headsets
• Noise cancellation headsets
• Call center headsets
• USB headset manufacturing
• Unified communications headsets

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales - Professional Headsets: One-time hardware sales of professional communication headsets to BPOs, call centers, and enterprises. Products sold with 1-year or 2-year warranty options. Revenue generated from unit sales across multiple product tiers from basic to premium models.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

DESIBEL designs and manufactures professional USB-wired communication headsets with proprietary Environmental Noise Cancellation (ENC) technology, sold to BPOs, call centers, software industries, and corporate enterprises across India. The portfolio spans basic, ENC, premium heavy-duty, and Unified Communications tiers (DBL-CENOS, ALPHA 140, DBL-122, DBL-203, DBL-BETA 500 UC, DBL-ZENAX), plus headset accessories and free delivery across India with 12/24-month warranty.

Product overview

DESIBEL is an Indian OEM headset manufacturer founded in 2014, specializing in professional communication headsets tailored for BPOs, call centers, and enterprise environments. The product portfolio consists of a single product line organized across three tiers: basic models (DBL-CENOS V4 USB, ALPHA 140 USB), ENC models (DBL-CENOS V4 ENC USB, ALPHA 140 V4 ENC USB), and premium heavy-duty ENC models (DBL-122 V4 ENC USB, DBL-122 V4 ENC Pro USB, DBL-203 V4 ENC Type-C & A USB, DBL-203 V4 Pro ENC Type-C & A USB, DBL-ZENAX V4 ENC Type-C & A USB, DBL-ZENAX V4 ENC Pro Type-C & A USB). The flagship ZENAX V4 ENC Pro sits at the top of the range with Pro-grade ENC and dual USB connectivity. Unified Communications optimization is represented by the DBL-BETA 500 UC USB NC. All headsets share core technologies: Environmental Noise Cancellation (ENC), USB plug-and-play connectivity, ergonomic designs for all-day wear, and compatibility with major UC platforms. The portfolio spans wired USB and USB Type-C headsets, with Bluetooth models sourced from group company Miketel Devices Pvt. Ltd. Headset accessories (ear cushions, cables, adapters) are also offered.

Differentiator

Problem solved

Functional benefit

Products and services

• DBL-CENOS V4 USB Entry-level USB noise-cancellation headset designed for everyday office use and standard call center environments. Features USB plug-and-play connectivity, noise-canceling microphone, comfortable all-day wear, and stereo sound. Positioned as the basic model in the DBL-CENOS lineup.
• DBL-CENOS V4 ENC USB USB headset with advanced Environmental Noise Cancellation (ENC) for professional communication in high-noise environments. Features USB plug-and-play connectivity for Windows and Mac, lightweight ergonomic design for extended use, and ENC microphone with uni-directional pickup.
• ALPHA 140 USB Time-tested noise-canceling USB headset widely used in BPOs and call centers. Features noise-cancellation microphone technology, USB plug-and-play connectivity, ergonomic design for long working hours, and robust construction for continuous daily use.
• ALPHA 140 V4 ENC USB Reliable ENC USB headset for BPOs, call centers, and enterprise environments. Features advanced ENC microphone with noise-cancelling speaker design, HD voice clarity, USB plug-and-play, comfortable on-ear design for long shifts, and broad UC platform compatibility.
• DBL 122 V4 ENC USB Premium heavy-duty ENC headset engineered specifically for high-volume call centers and BPO environments demanding long-lasting performance. Features advanced ENC technology, robust construction, USB plug-and-play connectivity, ergonomic design, and 2-year manufacturer warranty.
• DBL 122 V4 ENC Pro USB Premium heavy-duty professional ENC headset for high-volume call centers and BPO environments. Features advanced ENC noise-canceling microphone, reinforced headband, premium audio performance, USB plug-and-play, noise-isolating ear pads, and ergonomic design for all-day comfort during long shifts.
• DBL-203 V4 ENC Type-C & A USB Premium professional headset with advanced ENC technology and dual USB Type-C and Type-A connectivity. Designed for high-performance communication in call centers, BPOs, and enterprise environments. Features heavy-duty build, ergonomic comfort, and broad dialer and UC platform compatibility.
• DBL-203 V4 Pro ENC Type-C & A USB Premium professional USB headset with advanced ENC and dual USB Type-C and Type-A connectivity for mixed or evolving IT environments. Features superior voice clarity in noisy conditions, plug-and-play USB interface, ergonomic design for all-day comfort, and heavy daily usage durability for BPOs, enterprises, and hybrid work setups.
• DBL-BETA 500 UC USB NC Headset Premium Unified Communications headset designed for modern UC environments. Features high-precision noise-canceling microphone, USB plug-and-play connectivity, optimized performance with Microsoft Teams, Zoom, Google Meet, Skype, and Cisco Webex, inline call controls, acoustic shock protection, and premium audio tuning for voice calls and video meetings.
• DBL-ZENAX V4 ENC Type-C & A USB Flagship premium headset in the DESIBEL portfolio, engineered for exceptional voice clarity, maximum comfort, and enterprise-grade reliability. Features advanced ENC technology, dual USB Type-C and Type-A connectivity, top-grade audio performance, inline smart call controls, premium leatherette ear cushions, and heavy-duty professional build for demanding call center and hybrid workspace environments.
• DBL-ZENAX V4 ENC Pro Type-C & A USB Top-of-the-line professional headset offering uncompromised voice clarity, superior comfort, and long-term reliability. Features Pro-grade ENC technology, dual USB Type-C and Type-A connectivity, HD audio reproduction, inline smart call controls, premium ergonomic design for long working hours, and engineered for continuous high-volume usage in call centers and enterprise environments.
• Headset Accessories Complete range of ear cushions, cables, mic covers, and adapters for DESIBEL headsets and select third-party headset models. Includes soft foam cushions, premium leather ear cushions, Y-cable solutions for trainer-user connectivity, 3.5mm cables for mobile devices, RJ cables for IP and analog desk phones, and Jabra headset replacement cushions.

Quantifiable outcome

• Clear voice communication in high-noise call center environments through ENC technology
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability2 records

Feature7 records

Partnerships

One partnership is on record.

• Miketel Devices Pvt. Ltd.minorChannel Partner/ Reseller/ DistributorMiketel Devices Pvt. Ltd. is a group company offering premium Bluetooth headsets (DBL-MD M890BT and M891BT) that are sold through DESIBEL's product portfolio, expanding the wireless product range.

Scale indicators6 records

Recent moves13 records

Expansion highlights5 records

Broad incumbents

• Yealink: Yealink is a major UC endpoint vendor (phones, headsets, video bars) with deep Microsoft Teams/Zoom certification, competing in the same enterprise UC headset procurement budgets as Desibel but with broader UC product portfolio.
• JBL (Harman): JBL (under Harman/Samsung) sells consumer and prosumer headsets with noise-cancelling technology; broader audio incumbent with potential encroachment into Desibel's hybrid-work enterprise tier.
• VTong (VTech Communications): VTong, a brand of VTech, manufactures professional call-center headsets in Asia and competes in the same BPO segment as Desibel, though at larger scale with broader consumer-electronics parentage.

Direct peers

• Poly (HP Poly): Poly (formerly Plantronics + Polycom, now part of HP) is a dominant enterprise headset and conferencing-solutions vendor with deep call-center heritage. Directly competes with Desibel in BPO/call-center headsets and UC-certified devices.
• EPOS (Sennheiser): EPOS (co-branded with Sennheiser) sells enterprise and contact-center headsets with strong noise-cancellation and UC platform optimization, closely matching Desibel's positioning in call-center and enterprise environments.
• Accutone: Accutone is an Asia-based OEM/ODM headset manufacturer serving BPOs and call centers globally, very similar in product mix (USB/ENC headsets) and target market to Desibel.
• Jabra (GN Audio): Jabra is a global leader in professional UC and call-center headsets with strong ENC/ANC technology and broad Teams/Zoom certification. Directly comparable to Desibel in target customer (BPO/call center/enterprise) and product category (wired/wireless professional headsets).
• Logitech: Logitech's headset lineup (Zone, H-series) targets hybrid-work and enterprise UC users with strong Teams/Zoom certification. Competes head-to-head with Desibel's UC-tier and enterprise headsets in the same procurement channels.
• VBeT Electronics: VBeT is a Chinese headset manufacturer specializing in contact-center and UC headsets, directly comparable to Desibel's ENC USB product line and target verticals.

Others

• Miketel Devices Pvt. Ltd. Miketel is Desibel's group company selling premium Bluetooth headsets (M890BT/M891BT) through Desibel's portfolio — an adjacent/sister entity rather than a competitor, but materially relevant for category overlap.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Desibel