Showcase-TV

What Showcase-TV does

Showcase-TV (株式会社ショーケース, TSE Standard: 3909) is a Tokyo-headquartered, publicly listed Japanese DX cloud services vendor operating three business segments: a DX cloud platform, an advertising/media arm, and an investment-related subsidiary (Showcase Capital). The company's core platform consists of two integrated product families: おもてなしSuite (Omotenashi Suite), a low-code web customer-engagement stack split into DX (form builder, mypage creation, native Cybozu kintone integration) and CX (AI chatbot with human escalation), and the ProTech identity-verification suite (ProTech ID Checker, ProTech AI OCR, ProTech AI Masking, ProTech License Reader, ProTech MFA by SMS, and the 公的認証スーパーアプリ Public Authentication Super App). Underlying technology combines computer vision (face matching, document OCR with disclosed 99%+ accuracy), NLP-driven chatbots, AI-based KYC auto-screening, and biometric IC chip authentication (JPKI) for both online and in-person workflows; the portfolio is protected by three granted Japanese patents and held in trust via SOC 2 Type 2, ISMS/ISO 27001, ISO 27017, and Privacy Mark certifications.

The company monetizes through a mix of recurring SaaS subscriptions, per-verification usage-based fees on ProTech ID Checker, advertising on owned media properties (Showcase Plus, 金融Lab.), and transaction fees from Showcase Capital's startup-investor matching platform. Go-to-market combines direct enterprise sales with a channel/agent network (G-Place, ZEPE) and integration partnerships (notably Cybozu). The customer base spans financial services, telecommunications, real estate, retail/reuse, automotive, and government; cumulative ProTech ID Checker deployments reached 450+ enterprises by June 2026. Marquee customers include JCB, Daiwa House Industry, Leo Palace 21, Toko Shoji, QTnet, Marion, Mandai, CARRO JAPAN, and Yamaguchi Prefecture, with the most recent product launches (Smart IC Authentication for Tablet, cross-device QR authentication, generative AI chatbot features via the JCB PoC) directly tied to Japanese regulatory tailwinds including 2026 犯収法 amendments, mobile fraud prevention law changes, and new residence-card formats.

Name

Showcase-TV

Legal name

株式会社ショーケース (Showcase Inc.)

Website

https://showcase-tv.com

Company type

Public

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Showcase-TV is a Tokyo-listed Japanese DX cloud vendor providing eKYC identity verification (ProTech ID Checker), AI chatbots, and low-code form/portal tools (おもてなしSuite) to enterprises across financial services, telecommunications, real estate, retail, and government, monetizing via subscriptions and per-verification usage fees.

Ownership category

akta.pro rank

Product category

Identity Verification & KYC Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Electronic Computers (3571)

akta.pro primary industry

Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)

akta.pro secondary industry

Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI)

Keywords

• Identity verification software
• Ekyc solutions
• Customer engagement platform
• Ai chatbot services
• Form optimization tools

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. DX Cloud Services Subscription: SaaS subscription model for DX cloud services including ProTech ID Checker, おもてなしSuite, and related tools. Monthly/annual subscription pricing with usage-based components.
2. eKYC/Identity Verification Services: Transaction-based identity verification services with per-verification pricing. Supports both per-transaction and monthly subscription models.
3. Advertising and Media: Operation of owned media properties including ショーケース プラス, 金融Lab., and other niche media targeting smartphone and finance verticals.
4. Investment Platform Services: Video matching platform connecting startup entrepreneurs with investors and corporations through Showcase Capital subsidiary.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Showcase-TV provides a DX cloud platform for Japanese enterprises combining identity verification (eKYC/tKYC via ProTech ID Checker with IC chip authentication and biometric face matching) and customer engagement tools (おもてなしSuite offering AI chatbot, form builder, My Page creation, and kintone integration). The platform is sold to regulated industries including financial services, telecommunications, real estate, and government to automate KYC compliance, customer onboarding, and inquiry handling.

Product overview

Showcase-TV (株式会社ショーケース) operates a DX cloud platform centered on お遗症ないSuite for unified customer engagement, with ProTech identity verification solutions (ProTech ID Checker) for comprehensive tKYC services. The product portfolio comprises two main layers: (1) Customer Engagement - お遗症ないSuite DX (form builder, My Page, kintone integration) + お遗症ないSuite CX (AI chatbot), and (2) Identity Verification - ProTech ID Checker (online/in-person KYC, face matching, IC authentication), supported by AI OCR, AI Masking, and specialized tools (License Reader, Mail Checker, MFA SMS, Form Assist, Site Personalizer). The company also operates owned media properties (Showcase Plus, 金融Lab.) and Showcase Capital investment platform.

Differentiator

Problem solved

Functional benefit

Brands

• おもてなしSuite: Web customer service platform offering AI chatbot and form/mypage creation tools integrated with kintone
• ProTech ID Checker
• ProTech LicenseReader
• ProTech AI OCR
• ProTech AI Masking
• ProTech MFA by SMS
• Form Assist
• Mail Checker
• Form Converter
• Smartphone Converter
• Site Personalizer
• 公的認証スーパーアプリ
• ProTech スマートIC認証 for タブレット
• ショーケース プラス
• 金融Lab.

Products and services

• おもてなしSuite (Omotenashi Suite) Unified web customer engagement platform combining DX (form creation, My Page, kintone integration) and CX (AI chatbot) services for comprehensive digital customer experience optimization. Targeted at Japanese enterprises seeking to automate customer interaction and form workflows.
• ProTech ID Checker

Quantifiable outcome

• 95%+ application completion rate for eKYC processes
• +6 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability11 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• JCB (株式会社ジェーシービーの)coreStrategic or Co-development Partner · 6 June 2024Joint PoC partnership for generative AI-powered chatbot features. JCB deploying おもてなしSuite CX internally for 4,000+ employees, with Showcase providing LLM Labs product development support.
• CybozucoreTechnology or IntegrationIntegration partnership with kintone (Cybozu's workflow platform). おもてなしSuite enables form and mypage creation with native kintone data synchronization, allowing non-programmers to build applications.
• G-Place (株式会社G-Place)coreChannel Partner/ Reseller/ DistributorReseller partner selling おもてなしSuite CX chatbot services to municipal government customers and other enterprises. Joint case study partner for Niigata City chatbot deployment.
• ZEPE (株式会社ZEPE)minorChannel Partner/ Reseller/ DistributorReseller partner selling おもてなしSuite DX and kintone solutions to enterprises including hospitality businesses.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Liquid: Japanese eKYC and digital identity verification specialist. Direct head-to-head competitor to ProTech ID Checker in online identity verification for financial services, telecom and consumer-facing regulated use cases in Japan.
• Trustdock: Japan-focused KYC/AML and identity verification API platform. Competes with Showcase-TV's ProTech ID Checker on eKYC for fintechs, securities firms and platforms requiring AML compliance.

Emerging players

• Money Forward: Japanese fintech/SaaS group providing personal finance, accounting and business banking with related identity verification functionality. Comparable as a public, Japan-centric DX cloud platform serving regulated financial use cases.
• freee K.K. Japanese cloud accounting/HR SaaS company with embedded KYC and identity workflows. Comparable as a Japanese SaaS leader tackling compliance-heavy use cases for SMB and enterprise customers.
• Jumio: Global eKYC/identity verification vendor serving regulated industries. Comparable in product capability (AI-driven KYC, OCR, document verification) although primarily international and larger in scale.
• Cybozu (kintone): Workflow/low-code platform partner whose kintone product is deeply integrated with おもてなしSuite DX. Strategically adjacent — Cybozu is a key distribution and integration partner but could also evolve its own forms/workflow capabilities in competition.

Broad incumbents

• eKYC.jp (by DENTSU / DENTSU DIGITAL): Identity verification offering from a major Japanese advertising/IT group. Broad incumbent that bundles eKYC into wider digital marketing and platform services, overlapping with Showcase-TV's eKYC and web optimization stack.
• NTT Data (eKYC / TrustService offerings): Large Japanese system integrator with identity verification and digital government offerings. Overlaps with Showcase-TV's public authentication / My Number Card initiatives and enterprise KYC deployments.
• NEC (NeoFace / biometric identity): Global biometrics and identity provider with strong presence in Japanese public-sector identity and KYC. Competes with Showcase-TV in face-matching, IC chip reading and government-facing identity workflows.

Regional players

• KARTE (by PLAID): Japan-based customer experience / conversation analytics platform with AI chatbot capabilities. Comparable to おもてなしSuite CX in the Japanese enterprise customer engagement and chatbot space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Showcase_Inc
• LinkedInlinkedin.com/company/showcase-tv-inc.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Showcase-TV