La Poste de Côte d'Ivoire
La Poste de Côte d'Ivoire is the state-owned national postal operator providing mail, parcel, EMS, financial (PostFinance), e-commerce logistics, and digital identity services through a 200-office nationwide network to consumers, businesses, SMEs, and government agencies.
- Company typePrivate
- Founded2013
- HeadquartersAbidjan
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
La Poste de Côte d'Ivoire firmographics
Firmographics- Name
- La Poste de Côte d'Ivoire
- Legal name
- La Poste Cote d'Ivoire
- Website
- https://laposte.ci.post
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- La Poste de Côte d'Ivoire is the state-owned national postal operator providing mail, parcel, EMS, financial (PostFinance), e-commerce logistics, and digital identity services through a 200-office nationwide network to consumers, businesses, SMEs, and government agencies.
- Ownership category
- akta.pro rank
La Poste de Côte d'Ivoire industry classification
Industry- Product category
- Postal and Logistics Services
- NAICS
- Postal Service (491), Postal Service (49111), Couriers and Express Delivery Services (4921), Direct Mail Advertising (541860), Private Mail Centers (561431)
- SIC
- Trucking & Courier Services (No Air) (4210), Services-Direct Mail Advertising Services (7331)
- akta.pro primary industry
- Post Office Network & Retail Counter Services (TLAAAAAF)
- akta.pro secondary industries
- Universal Service Letter Mail (Domestic) (TLAAAAAA), Domestic Parcel Post / Ground Parcels (TLAAAAAB), International Parcel Post (Inbound/Outbound) (TLAAAAAL), Postal Financial Services (Money Orders, Bill Payment, Remittances) (TLAAAAAO), Direct Mail / Marketing Mail & Bulk Mail Services (TLAAAAAJ)
Keywords
Where La Poste de Côte d'Ivoire is headquartered
LocationHeadquarters
- HQ city
- Abidjan
Offices4 records
Markets served
La Poste de Côte d'Ivoire business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Postal Services: Traditional postal services including letter and parcel delivery, both national and international. Revenue from postage, courier services (coursiers), and hybrid mail services for businesses.
- Mailbox Rental (Boîte Postale): Subscription-based rental of postal boxes (MAPOSTE platform) providing secure mail reception for individuals and businesses. Includes subscription and renewal fees.
- PostFinance - Financial Services: Financial products and services offered through postal network including money transfers, payment services, and financial inclusion products.
- Logistics and Moving Services: Post'Transport & Déménagement service offering three packages: Standard (transport only), Economic (loading/transport/unloading), and Comfort (full packing, moving, and installation).
- E-commerce Platform (Sanlishop): Online marketplace (Sanlishop) enabling customers to purchase products with secure delivery through postal network. E-commerce platform serving both domestic and international customers.
- Administrative Document Services: Documents.ci platform providing online ordering of administrative documents (birth certificates, acts, criminal records) at fees starting from 3,500F.
- Web and Digital Services: Professional email hosting, domain registration, web hosting with SSL, SEO/marketing services, and mobile app development. Partnership with Epistrophe for digital services.
- Mailing Services: Targeted mailing services for businesses with access to database of businesses with postal boxes, printing and inserting services, and postage solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Administrative Documents (Documents.ci) |
| Subscription | Annual | Mailbox Rental (Boîte Postale) |
| Unit Pricing | Pay-as-you-go | National Letters |
| Unit Pricing | Pay-as-you-go | National Parcels and Packages |
| Transaction based/ take rate | Pay-as-you-go | Post'Transport & Déménagement - Standard |
| Transaction based/ take rate | Pay-as-you-go | Post'Transport & Déménagement - Economic |
| Transaction based/ take rate | Pay-as-you-go | Post'Transport & Déménagement - Comfort |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels6 records
La Poste de Côte d'Ivoire product offering
Product offeringCore offering
La Poste de Côte d'Ivoire is the national postal operator of Côte d'Ivoire, providing domestic and international mail delivery, parcel logistics (EMS, E-colis), postal box rentals (Boîte Postale), courier services, money transfers and financial services through PostFinance, administrative document ordering (Documents.ci), e-commerce fulfillment via Sanlishop marketplace, and moving/relocation services, all delivered through a network of approximately 200 post offices nationwide.
Product overview
La Poste de Côte d'Ivoire operates as a diversified postal and financial services company offering both physical and digital services. The portfolio includes core postal products (MAPOSTE for postal box management, Documents.ci for administrative documents, Envois Nationaux for domestic shipping), financial services through PostFinance, and e-commerce platforms including Sanlishop marketplace and E-colis parcel services. Business solutions include Machine à Affranchir (postage meters), Courrier Hybride (hybrid mail), Mailing Ciblé (targeted direct mail), and Post'Transport moving services. Digital services encompass professional email hosting, domain registration, and web hosting through the Web & Mail division. The company also offers logistics services, courier solutions, and serves as a hub for government services through its branch network of approximately 200 offices nationwide.
Differentiator
Problem solved
Functional benefit
Products and services
- Documents.ci
Quantifiable outcome
- 90% same-day delivery in Abidjan (J)
- +3 more outcomes
Companies that use La Poste de Côte d'Ivoire
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
La Poste de Côte d'Ivoire technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
La Poste de Côte d'Ivoire partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core, supporting and significant.
- GUDE-PME (Guichet Unique de Développement des PME)corePartnership with Ministry of Commerce, Industry and Handicraft's PME development agency. Aims to create integrated service ecosystem for PME/PMI growth and formalization using La Poste's 200-office network. Deploys 'Maisons des PME' concept in post offices.
- Beyon ConnectcoreTechnology provider partnership for digital trust platforms OneBox and OneID. Six-month proof-of-concept to demonstrate capabilities for secure communication and digital identity verification. Part of national digital transformation initiative.
- Post ConnectcoreRegional partner supporting Côte d'Ivoire's digital transformation. Partnered with Beyon Connect for technology provision and La Poste for implementation of digital trust services.
- EpistrophesupportingPartnership with Ivorian digital services leader for web and email services. Provides domain registration, web hosting, SSL certificates, SEO, and mobile app development services to postal customers.
- Government of Côte d'IvoirecoreGovernment partnership for 'Maison du Citoyen' initiative establishing unique service gateway at postal offices. Provides citizen access to government services through postal network.
- Chambre de Commerce et d'Industrie de Côte d'Ivoire (CCI-CI)significantPartnership to provide postal services to CCI-CI's 20,000 member businesses at preferential rates. Services include Express Mail, Postal Boxes, Money Transfer, E-Commerce, and Courier services. Builds on previous successful 'Post Entreprise' partnership.
- CAPSAsupportingContact center service provider for Documents.ci administrative document platform. Handles customer inquiries and document ordering support at [email protected]
- Union Postale Universelle (UPU)coreInternational postal organization membership providing global postal network connectivity and standards. Côte d'Ivoire elected to UPU Administrative Council in 2012. Hosting 27th UPU Congress in August 2020.
- ARTCI (Autorité de Régulation des Télécommunications)supportingRegulatory authority partner listed in website partners section
- UVICO CIsupportingListed partner in website partners section
- Douanes CI (Customs Authority)supportingCustoms partnership for parcel declaration services (CDS) and international shipment processing
- BDA CI (Business Development Agency)supportingBusiness development agency partner listed in website partners section
- Lumens GroupsupportingListed partner in website partners section, specializing in logistics and transport solutions
Scale indicators8 records
Recent moves10 records
Expansion highlights6 records
La Poste de Côte d'Ivoire competitors and assessment
Company assessmentEmerging players
- Jumia Technologies: Pan-African e-commerce marketplace and logistics platform operating across Côte d'Ivoire. A direct competitor to Sanlishop and a key demand source for La Poste's last-mile delivery services through marketplace fulfillment partnerships.
- Orange Money Côte d'Ivoire: Dominant mobile money operator in Côte d'Ivoire offering transfers, bill payment, and merchant payments. Closest competitor to PostFinance with significantly larger agent network and digital-native experience.
- Société Ivoirienne de Poste et de Banque (SIB) / similar postal banks: Ivorian bank offering postal-style financial inclusion products with a physical branch network. Comparable financial services adjacency competing with PostFinance for deposits, transfers, and bill payment.
Direct peers
- La Poste du Bénin: Benin's national postal operator offering traditional mail, parcel, EMS, and postal financial services. Peer in scale, regulatory context, and UPU-aligned product portfolio within francophone West Africa.
- La Poste du Mali: Mali's national postal operator providing universal postal service, parcels, and PostFinance-style financial products. Comparable in mandate, ownership, and West African regional footprint to La Poste de Côte d'Ivoire.
- La Poste du Burkina Faso: Burkina Faso's national postal operator offering letters, parcels, EMS, and financial services through a national branch network. Highly comparable in scale, ownership structure, and service portfolio within the same West African postal ecosystem.
- La Poste du Sénégal: National postal operator of Senegal with a comparable product mix across mail, parcels, financial services, and e-commerce logistics. Closest direct peer given shared West African postal market, similar government ownership model, and parallel digital transformation journeys.
Broad incumbents
- DHL Express Africa: DHL operates international express courier and cross-border parcel services across Côte d'Ivoire and West Africa. Competes with La Poste in higher-margin express and cross-border segments while leveraging a global integrated network.
- Aramex Africa: Middle East-headquartered logistics and express delivery provider with growing African operations. Competes in cross-border parcel and last-mile delivery, overlapping with La Poste's EMS and international parcel products.
Others
- UPU (Universal Postal Union) Designated Operators Network: The UPU network connects 192 national postal operators globally and underpins La Poste's international letter and parcel products (EMS). An enabling ecosystem rather than a competitor, but shapes pricing, technical standards, and cross-border volumes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
La Poste de Côte d'Ivoire social profiles
Digital presenceLa Poste de Côte d'Ivoire financial estimates
Financial estimateRevenue estimate
Valuation estimate
La Poste de Côte d'Ivoire leadership team
Management profileNumber of profiles
Profiles2 records
La Poste de Côte d'Ivoire subsidiaries and ownership
Company hierarchySubsidiaries5 records
La Poste de Côte d'Ivoire funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
La Poste de Côte d'Ivoire M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about La Poste de Côte d'Ivoire
What does La Poste de Côte d'Ivoire do?
La Poste de Côte d'Ivoire is the national postal operator of Côte d'Ivoire, providing domestic and international mail delivery, parcel logistics (EMS, E-colis), postal box rentals (Boîte Postale), courier services, money transfers and financial services through PostFinance, administrative document ordering (Documents.ci), e-commerce fulfillment via Sanlishop marketplace, and moving/relocation services, all delivered through a network of approximately 200 post offices nationwide.
Is La Poste de Côte d'Ivoire a public or private company?
La Poste de Côte d'Ivoire is a private company. It is classified as state government owned and is currently operating.
When was La Poste de Côte d'Ivoire founded?
La Poste de Côte d'Ivoire was founded in 2013. It employs 501 to 1,000 people.
Where is La Poste de Côte d'Ivoire based?
La Poste de Côte d'Ivoire is headquartered in Abidjan.
How does La Poste de Côte d'Ivoire make money?
Eight revenue lines are on record. Postal Services are the primary driver. The others are mailbox Rental (Boîte Postale), postFinance - Financial Services, logistics and Moving Services, E-commerce Platform (Sanlishop), administrative Document Services, web and Digital Services and mailing Services.
Who are La Poste de Côte d'Ivoire's main competitors?
Emerging players on record are Jumia Technologies, Orange Money Côte d'Ivoire and Société Ivoirienne de Poste et de Banque (SIB) / similar postal banks. Direct peers are La Poste du Bénin, La Poste du Mali, La Poste du Burkina Faso and La Poste du Sénégal. Broad incumbents are DHL Express Africa and Aramex Africa. UPU (Universal Postal Union) Designated Operators Network is listed as an others.
Does La Poste de Côte d'Ivoire have an API?
No public API is recorded for La Poste de Côte d'Ivoire.
What industry is La Poste de Côte d'Ivoire in?
La Poste de Côte d'Ivoire's product category is Postal and Logistics Services. Its primary akta.pro industry code is TLAAAAAF, Post Office Network & Retail Counter Services, with a secondary code of TLAAAAAA, Universal Service Letter Mail (Domestic). Its NAICS code is 491 and its SIC code is 4210.