TouchPoint Support Services
- Company typePrivate
- Founded2011
- HeadquartersSandy Springs, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
TouchPoint Support Services firmographics
Firmographics- Name
- TouchPoint Support Services
- Legal name
- TouchPoint Support Services
- Website
- https://iamtouchpoint.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
Where TouchPoint Support Services is headquartered
LocationHeadquarters
- HQ city
- Sandy Springs
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
TouchPoint Support Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Healthcare Support Services Contracts: TouchPoint provides integrated support services to health systems through contractual arrangements. The company delivers standardized turnkey operations including Environmental Services (EVS) and Food and Nutrition Services (FNS), positioning itself as an accountable partner for system-wide operational management.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
TouchPoint Support Services product offering
Product offeringCore offering
TouchPoint Support Services provides managed Environmental Services (EVS) and Food and Nutrition Services (FNS) to U.S. health systems through a unified, standardized turnkey operations platform. The offering bundles on-site hospitality labor (cleaning, sanitation, patient dining, food preparation) with a predictive-intelligence digital platform that delivers real-time data, connected workflows, and automated compliance reporting for hospital leadership.
Product overview
TouchPoint Support Services offers a unified healthcare support services platform that combines Environmental Services (EVS) and Food and Nutrition Services (FNS) with integrated technology. The core offering is the Standardized Turnkey Solutions platform powered by predictive intelligence, which is complemented by Add-On Solutions. The platform addresses five key solution areas: Cost Containment, Standardization, Systems Performance, Regulatory Compliance, and Caregiver Experience. Together, these components provide health systems with real-time insights, unified operations, and one accountable partner for healthcare hospitality support services.
Differentiator
Problem solved
Functional benefit
Products and services
- Standardized Turnkey Solutions Standardized turnkey managed-services platform that delivers fully integrated Environmental Services (EVS) and Food and Nutrition Services (FNS) operations to U.S. health systems, powered by predictive intelligence for system-wide operational optimization.
- Add-On Solutions Supplementary managed-service extensions to the core turnkey platform that address additional or specialized operational needs for health system clients beyond standard EVS and FNS delivery.
Companies that use TouchPoint Support Services
Customer profileSegments1 record
Ideal customer profiles1 record
TouchPoint Support Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
TouchPoint Support Services partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights4 records
TouchPoint Support Services competitors and assessment
Company assessmentBroad incumbents
- Compass Group: Largest contract foodservice company globally with a dedicated healthcare division (Morrison Healthcare, Crothall) that mirrors TouchPoint's integrated EVS+FNS positioning.
- Aramark: Global food, facilities, and uniform services giant with a large healthcare support services segment that competes head-to-head with TouchPoint in hospital EVS and FNS contracts.
- Sodexo: Multinational food services and facilities management company with a healthcare-focused segment offering the same combination of EVS, patient dining, and integrated support services as TouchPoint.
- ABM Industries: Large US facilities services provider with a healthcare segment delivering EVS, patient transport, and support services that overlap with TouchPoint's hospital-side offering.
Direct peers
- Crothall Healthcare: Compass Group subsidiary providing environmental services, patient transportation, and healthcare support to US hospitals, overlapping directly with TouchPoint's EVS-led offering.
- Unidine: Specialty hospital food and nutrition services provider serving acute and senior living communities with a similarly integrated, hospitality-driven approach to TouchPoint's FNS business.
- Healthcare Services Group: Public US company whose core business is housekeeping, laundry, and dining services to nursing homes and hospitals—virtually identical service mix and customer base to TouchPoint's EVS and FNS offerings.
- Morrison Healthcare: Compass Group subsidiary specializing in hospital food, nutrition, and environmental services; the closest direct analog to TouchPoint's integrated hospital hospitality model.
- Sodexo Healthcare: Healthcare-specific division of Sodexo focused on hospitals and senior living, offering the same integrated FNS, EVS, and facilities management value proposition as TouchPoint.
Emerging players
- Elior North America: Contract foodservice provider with a healthcare segment serving hospitals and senior living communities; comparable to TouchPoint on the FNS side though with less emphasis on integrated EVS.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
TouchPoint Support Services social profiles
Digital presenceTouchPoint Support Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
TouchPoint Support Services leadership team
Management profileNumber of profiles
TouchPoint Support Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TouchPoint Support Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TouchPoint Support Services
What does TouchPoint Support Services do?
TouchPoint Support Services provides managed Environmental Services (EVS) and Food and Nutrition Services (FNS) to U.S. health systems through a unified, standardized turnkey operations platform. The offering bundles on-site hospitality labor (cleaning, sanitation, patient dining, food preparation) with a predictive-intelligence digital platform that delivers real-time data, connected workflows, and automated compliance reporting for hospital leadership.
Is TouchPoint Support Services a public or private company?
TouchPoint Support Services is a private company. It is classified as unknown and is currently operating.
When was TouchPoint Support Services founded?
TouchPoint Support Services was founded in 2011. It employs 5,001 to 10,000 people.
Where is TouchPoint Support Services based?
TouchPoint Support Services is headquartered in Sandy Springs, United States, in the North America region.
How does TouchPoint Support Services make money?
One revenue line is on record: healthcare Support Services Contracts.
Who are TouchPoint Support Services's main competitors?
Broad incumbents on record are Compass Group, Aramark, Sodexo and ABM Industries. Direct peers are Crothall Healthcare, Unidine, Healthcare Services Group, Morrison Healthcare and Sodexo Healthcare. Elior North America is listed as an emerging player.
Does TouchPoint Support Services have an API?
No public API is recorded for TouchPoint Support Services.