ECMS
ECMS (Managed Solutions) is a UK-based advisory-led managed solutions consultancy, part of Eames Group, delivering complex transformation programmes — cloud, data, change, and compliance — to enterprise insurers, reinsurers, brokers, and banks across 20+ countries.
- Company typePrivate
- Founded2002
- HeadquartersLondon, United Kingdom
- Headcount—
- GTM typeB2B
- OfferingServices
What ECMS does
ECMS (legal name: ECMS (Managed Solutions) Limited) is a UK-headquartered advisory-led managed solutions consultancy operating within Eames Group. Founded in 2002 and headquartered at 131 Finsbury Pavement, London, the firm specializes in delivering complex transformation programmes for enterprise clients in the insurance and financial services sectors. The company operates across 20+ countries with 130+ group employees and access to a 250,000+ consultant database, with a wholly-owned Hong Kong subsidiary (ECMS HK Limited) supporting APAC delivery.
The core service model combines three engagement modules — Advice and Guidance (diagnostic and readiness assessments), Team Support (shared teams with onboarding, reporting, and performance tooling), and Managed Solution (full ownership of client projects with defined milestones) — across four service offerings: Technology & Digital Enablement (data, AI, cloud, cyber, process digitalisation), Change & Transformation (operating model evolution), Finance, Risk, Audit & Compliance, and Business Systems. Notable engagements include multi-year Azure cloud migrations for global insurers, underwriting workbench implementations, low-code claims platform rollouts across 80+ global systems, and financial crime compliance centres of excellence for international banks.
ECMS earns revenue through professional services and managed services engagements with enterprise insurance carriers, reinsurers, brokers, and banks. Pricing is quote-based and project-specific; no public rates exist. Distribution is exclusively consultative enterprise field sales — there are no self-service or marketplace channels. The firm invests in content marketing (whitepapers such as "The Data Journey in Insurance and AI Readiness"), invitation-only senior leader roundtables, and detailed case studies to generate mid- and bottom-funnel demand. As a privately-held subsidiary of Eames Group (led by Founder & Group CEO Matthew Eames with Ed O'Connell as UK CEO), ECMS has no disclosed funding rounds or external institutional investors.
ECMS firmographics
Firmographics- Name
- ECMS
- Legal name
- ECMS (Managed Solutions) Limited
- Website
- https://ecmanagedsolutions.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Short description
- ECMS (Managed Solutions) is a UK-based advisory-led managed solutions consultancy, part of Eames Group, delivering complex transformation programmes — cloud, data, change, and compliance — to enterprise insurers, reinsurers, brokers, and banks across 20+ countries.
- Ownership category
- akta.pro rank
ECMS industry classification
Industry- Product category
- Management Consulting Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Business Rules Management Systems (BRMS) & Decision Automation (HDAEAHAE)
- akta.pro secondary industry
- Enterprise Service Management (ESM) Platforms (HDAEALAB)
Keywords
Where ECMS is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
ECMS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Managed Solutions Delivery: Full ownership of client projects delivering measurable outcomes, defined milestones and clear deliverables. ECMS takes responsibility for transformation programmes from advisory through to execution.
- Advisory and Guidance Services: Targeted guidance, diagnostic scans, and readiness assessments to position projects for successful execution and sustained results.
- Team Support Services: Building powerful shared teams with the right tools including onboarding, reporting, performance, and standups to drive outstanding outcomes.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
ECMS product offering
Product offeringCore offering
ECMS (ECMS Managed Solutions) is an advisory-led managed solutions consultancy that delivers end-to-end transformation programmes for insurance and financial services organizations. The firm combines strategic advisory with accountable execution across four core service areas: Technology and Digital Enablement (data, AI, cloud, cyber, and process digitalisation), Change and Transformation (operating model evolution), Finance/Risk/Audit/Compliance, and Business Systems implementation.
Product overview
ECMS (Managed Solutions) is an advisory-led managed solutions consultancy and part of Eames Group. Rather than a single software product, ECMS offers a portfolio of interconnected consulting and project delivery services. The core model combines Advisory-led Managed Solutions with four main service offerings: Technology & Digital Enablement (supporting data, AI, cloud, and cyber initiatives), Change & Transformation (operating model evolution and business transformation), Finance, Risk, Audit & Compliance (specialist capability in regulated environments), and Business Systems (selection, implementation, and optimisation of core business systems). These services are delivered through three engagement modules: Advice and Guidance (diagnostic scans and assessments), Team Support (building shared teams with tools for onboarding, reporting, and performance), and Managed Solution (full project ownership with measurable outcomes and milestones).
Differentiator
Problem solved
Functional benefit
Products and services
- Advisory-led Managed Solutions ECMS's core service model combining advisory expertise with scalable, flexible project delivery. Provides trusted partnership for senior leaders to navigate business transformation through agile, outcome-focused engagement. Engagements span full ownership of transformation programmes from advisory through execution.
- Technology & Digital Enablement Supports organisations to modernise, optimise and enable technology-led change, including data, AI, cloud and cyber initiatives as well as process digitalisation. Used by enterprise insurers and financial institutions for cloud migration (e.g., Microsoft Azure), data remediation, and digital transformation programmes.
- Change & Transformation Delivers structured change programmes that support operating model evolution, process improvement and business transformation. Targeted at enterprise clients in regulated industries needing large-scale change delivery.
- Finance, Risk, Audit & Compliance Provides specialist capability across regulated environments, supporting governance, assurance and control-focused programmes. Used by banks and insurers needing financial crime compliance, KYC, audit, and risk transformation support.
- Business Systems Enables the selection, implementation and optimisation of core business systems to ensure solutions are fit-for-purpose and aligned to organisational needs. Includes underwriting workbench implementation and claims platform rollouts for insurance clients.
Quantifiable outcome
- £12 million capital expenditure avoided through data centre exit programme
- +7 more outcomes
Companies that use ECMS
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
ECMS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
ECMS partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Eames GroupcoreECMS is the advisory-led managed solutions business within Eames Group. Eames Group is a global talent solutions group providing specialist recruitment and advisory services. ECMS benefits from access to Eames Consulting's talent network and group capabilities.
- Eames ConsultingcorePart of Eames Group, Eames Consulting is a specialist recruitment consultancy that provides talent to ECMS clients. The partnership enables ECMS to offer holistic talent and solutions services to clients.
- Eames PartnershipminorPart of Eames Group ecosystem of specialized talent and solutions businesses.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
ECMS competitors and assessment
Company assessmentDirect peers
- Capco: Global technology and management consultancy focused exclusively on financial services, including insurance. Competes with ECMS on transformation, digital, and regulatory-driven change programmes for insurers and banks.
- Thoughtworks: Global technology consultancy specializing in digital transformation, data, and cloud. Competes with ECMS on insurance technology modernization and cloud migration mandates, with similar mindset on outcome-based delivery.
- Protiviti: Global consulting firm specializing in risk, compliance, and technology transformation. Directly competes with ECMS on insurance and financial services transformation mandates, employing ECMS's own Managing Partner Estelle James prior to her 2024 appointment.
- Slalom: Technology and business transformation consultancy with established insurance and financial services practices. Competes with ECMS for digital transformation, cloud migration, and data programmes in regulated industries.
- Baringa Partners: Independent consulting firm with deep financial services and energy expertise. Competes with ECMS for transformation advisory mandates in insurance and banking, with comparable niche-specialist positioning.
- Wavestone: Global management and technology consultancy with strong financial services presence, particularly in insurance and banking. Directly competes with ECMS for transformation mandates in regulated European financial services, with comparable firm size and advisory-led positioning.
Broad incumbents
- Deloitte: Big Four consultancy with a large insurance and financial services transformation practice. Overlaps with ECMS on technology modernization, risk/compliance, and operating model transformation engagements but competes on a global scale.
- Accenture: Global professional services firm with major financial services and insurance practices. Competes with ECMS on large-scale transformation programmes but at much larger scale; ECMS often serves as a specialized partner or sub-scale alternative to Accenture.
- Robert Half: Global staffing and consulting firm with a managed solutions business. Competes with ECMS for talent and managed solutions engagements, and previously employed ECMS's Managing Partner within its managed business solutions division.
Others
- Eames Consulting: Sister company within Eames Group, providing specialist recruitment consultancy. While not a direct competitor, the firm's talent network feeds ECMS projects, and the two collaborate on integrated talent-plus-solutions client offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
ECMS social profiles
Digital presenceECMS compliance and trust
Trust signalCompliance1 record
ECMS financial estimates
Financial estimateRevenue estimate
Valuation estimate
ECMS leadership team
Management profileNumber of profiles
Profiles12 records
ECMS subsidiaries and ownership
Company hierarchySubsidiaries1 record
ECMS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ECMS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ECMS
What does ECMS do?
ECMS (ECMS Managed Solutions) is an advisory-led managed solutions consultancy that delivers end-to-end transformation programmes for insurance and financial services organizations. The firm combines strategic advisory with accountable execution across four core service areas: Technology and Digital Enablement (data, AI, cloud, cyber, and process digitalisation), Change and Transformation (operating model evolution), Finance/Risk/Audit/Compliance, and Business Systems implementation.
Is ECMS a public or private company?
ECMS is a private company. It is classified as corporate owned and is currently operating.
When was ECMS founded?
ECMS was founded in 2002.
Where is ECMS based?
ECMS is headquartered in London, United Kingdom, in the Europe region.
How does ECMS make money?
Three revenue lines are on record. Managed Solutions Delivery is the primary driver. The others are advisory and Guidance Services and team Support Services.
Who are ECMS's main competitors?
Direct peers on record are Capco, Thoughtworks, Protiviti, Slalom, Baringa Partners and Wavestone. Broad incumbents are Deloitte, Accenture and Robert Half. Eames Consulting is listed as an others.
Does ECMS have an API?
No public API is recorded for ECMS.
What industry is ECMS in?
ECMS's product category is Management Consulting Services. Its primary akta.pro industry code is HDAEAHAE, Business Rules Management Systems (BRMS) & Decision Automation, with a secondary code of HDAEALAB, Enterprise Service Management (ESM) Platforms. Its NAICS code is 54151 and its SIC code is 7370.