Thurcom
Thurcom is a Swiss municipal telecom provider (division of Technische Betriebe Wil) delivering fiber internet up to 10 Gbit/s, IPTV and cable TV, VoIP landline, and Sunrise-based mobile services to residential and business customers across Switzerland.
- Company typePrivate
- Founded1973
- HeadquartersWil, Switzerland
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Thurcom does
Thurcom is a Swiss telecommunications provider headquartered in Wil, Canton St. Gallen, operating as the telecommunications division of Technische Betriebe Wil (TBW), a municipal utility owned by the City of Wil. Founded in 1973 and operating under the Thurcom brand since 1997, the company delivers a quadruple-play offering spanning fiber-optic internet (with speeds from 100 Mbit/s up to 10 Gbit/s), IPTV and DVB-C cable television, VoIP-based fixed-line telephony, and mobile services delivered over the Sunrise mobile network. Thurcom serves both residential households and business customers (SMBs and selected enterprises), and in 2019-2021 transitioned from a regional Toggenburg/Wil operator to offering its full product portfolio nationwide across Switzerland.
The company owns and operates fiber-to-the-home (FTTH) infrastructure reaching directly into customer premises, supplemented by DVB-C cable TV, an IPTV platform with 250 channels and Replay TV capabilities, and 4G/5G mobile via a Sunrise MVNO arrangement. Supporting digital products include the Thurcom Phone App (fixed-line calling on smartphone), Thurcom TV App (multi-device viewing), Mobile Cockpit (self-service mobile account management), and a MyLogin customer portal. Distribution is hybrid: a company-owned Thurcom Shop in Wil, an online configurator for self-service subscriptions, phone-based inside sales, a field sales team for business customers, and a network of more than 40 authorized partner businesses (electrical companies, radio/TV shops, and IT service providers) across eastern Switzerland providing face-to-face sales, installation, and on-site technical support.
Revenue is generated primarily through monthly recurring subscriptions across Internet neo, TV neo, Phone neo, and Mobile neo tiers, with modular Kombi neo bundle pricing offering up to CHF 659 in first-year savings. Additional streams include device sales (smartphones, modems, routers, set-top-boxes, accessories) and tailored business communication solutions (SIP Trunk, fixed IP addresses, priority support). Pricing is structured on 12-month promotional contracts rolling into standard rates, with charges for activation (CHF 95), suspension/reactivation (CHF 50), and ancillary services. Marketing emphasizes local Swiss identity, third-party validation through Comparis Gold 2025 and Connect magazine's 10 consecutive 'Überragend' mobile network ratings, and the strength of the local partner network.
Thurcom firmographics
Firmographics- Name
- Thurcom
- Legal name
- Technische Betriebe Wil
- Website
- https://thurcom.ch
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Thurcom is a Swiss municipal telecom provider (division of Technische Betriebe Wil) delivering fiber internet up to 10 Gbit/s, IPTV and cable TV, VoIP landline, and Sunrise-based mobile services to residential and business customers across Switzerland.
- Ownership category
- akta.pro rank
Thurcom industry classification
Industry- Product category
- Fixed and Mobile Telecommunications
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- DSL Broadband Providers (xDSL) (HDAIABAD)
- akta.pro secondary industries
- Cloud PBX & Hosted Telephony (HDAIAHAB), Pay-TV Value-Added Services (DVR, VOD, TV Everywhere, Apps) (MPABAGAG)
Keywords
Where Thurcom is headquartered
LocationHeadquarters
- HQ city
- Wil
- HQ country
- Switzerland
- HQ region
- Europe
Offices6 records
Markets served
Thurcom business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D
Revenue model
- Internet Subscriptions: Monthly recurring subscriptions for internet connectivity with tiered speed options ranging from 100 Mbit/s up to 10 Gbit/s, available over fiber, copper (VDSL), or hybrid fiber-coax infrastructure.
- TV Subscriptions: Monthly IPTV subscriptions in three tiers: TV S (14.90 CHF, 250 channels), TV M (18.90 CHF, adds recording and Replay), and TV L (21.90 CHF, adds 1,000 hours recording and ad-skip Replay). Additional revenue from add-on packages (Premium, Movie, Sport, Kids, international language packages).
- Landline (Festnetz) Subscriptions: Monthly subscriptions for VoIP landline service with three tiers: Phone S (6.90 CHF, unlimited Swiss calls, 0.03/min to mobile), Phone M (11.90 CHF, unlimited calls to all Swiss networks, mobile app), and Phone L (35.90 CHF, unlimited calls to EU, Western Europe, USA and Canada).
- Mobile Subscriptions: Monthly mobile subscriptions (Mobile XS from 11.90 CHF, Mobile S from 15.90 CHF with unlimited data in CH, Mobile M from 29.90 CHF with 50 GB and EU roaming, Mobile L from 49.90 CHF with 100 GB and worldwide roaming). Additional revenue from data add-on packages, Xtra-Cards for smartwatches and tablets, and international roaming charges.
- Device Sales: Sale of smartphones (including iPhone), modems, routers, TV set-top-boxes, and accessories. Installment payment plans available for device purchases. Modem/router rental also offered.
- Business Communication Solutions: Tailored internet, telephony, and mobile packages for businesses including SIP Trunk connectivity, fixed IP addresses, and priority support. Billed at business-specific rates and service fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Internet S: 500 Mbit/s fiber |
| Subscription | Annual | Internet M: 1 Gbit/s fiber |
| Subscription | Annual | Internet L: 10 Gbit/s fiber |
| Subscription | Monthly | TV S: Basic IPTV |
| Subscription | Annual | TV M: IPTV with recording |
| Subscription | Annual | TV L: Premium IPTV |
| Subscription | Monthly | Phone S: Basic landline |
| Subscription | Monthly | Phone M: Unlimited Swiss landline |
| Subscription | Monthly | Phone L: International landline |
| Subscription | Annual | Mobile XS: Entry mobile |
| Subscription | Annual | Mobile S: Unlimited domestic |
| Subscription | Annual | Mobile M: Mid-tier with roaming |
| Subscription | Annual | Mobile L: Premium unlimited |
| Subscription | Monthly | Xtra-Card Watch |
| Subscription | Monthly | Xtra-Card Data |
| Subscription | Monthly | Xtra-Card Surf-Talk |
| One time/ perpetual license | Monthly | Smartcard for DVB-C |
| Subscription | Monthly | Premium TV Package |
| Subscription | Monthly | Movie Package |
| Subscription | Monthly | Sport Package |
| Subscription | Monthly | Kids Package |
| Subscription | Monthly | Erotic Package (DVB-C only) |
| Subscription | Monthly | 5G Add-on |
| Subscription | Monthly | Business Mobile Unlimited |
| Subscription | Monthly | Fixed IP Address |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels9 records
Thurcom product offering
Product offeringCore offering
Thurcom is a Swiss telecommunications provider offering internet (fiber/copper up to 10 Gbit/s), IPTV and DVB-C digital television, VoIP fixed-line telephony, and mobile services (5G/LTE) to residential and business customers across Switzerland. Services are sold individually or as discounted bundles (Kombi neo) and delivered over Thurcom's own FTTH fiber network combined with Sunrise's mobile network.
Product overview
Thurcom is a Swiss telecommunications provider offering a comprehensive suite of services under a modular, multi-brand architecture. The core product portfolio comprises four main service categories: Internet (Internet neo with fiber speeds from 100 Mbit/s to 10 Gbit/s), Television (TV neo offering IPTV packages from basic 250-channel access to premium 1000-hour recording with ad-free Replay), Mobile (Mobile neo from entry-level 5GB to unlimited plans operating on Sunrise's award-winning network), and Fixed-line Telephony (Phone neo with VoIP-based subscriptions). These services are available individually or bundled through Kombi neo packages. The company also serves business customers with dedicated Internet, Mobile, and SIP telephony solutions. Supporting the core offerings are several digital products including the MyLogin customer portal, Thurcom Phone App for mobile fixed-line calling, Thurcom TV App for multi-device viewing, and Mobile Cockpit for subscription management. Add-on capabilities include Xtra-Card SIM options for wearables and secondary devices, TV add-on packages (Premium, Movie, Sport, language-specific content), and data roaming packages. Thurcom operates its own fiber network infrastructure while leveraging the Sunrise mobile network, positioning itself as a full-service regional provider that has expanded nationally across Switzerland.
Differentiator
Problem solved
Functional benefit
Products and services
- Internet neo
- TV neo
- Digital TV (DVB-C)
- Mobile neo
- Phone neo
- Kombi neo
- Business Internet
- Business Mobile
- SIP Business Telephony
- Mobile Data Packages (S/M/L)
Quantifiable outcome
- 10 consecutive 'Überragend' ratings in Connect mobile network test (973/1000 points, top 10 globally)
- +5 more outcomes
Companies that use Thurcom
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
Thurcom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Thurcom partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- Sunrise (Mobile Network Provider)coreThurcom Mobile operates exclusively on the Sunrise mobile network infrastructure, which has been rated 'Überragend' (Outstanding) by Connect magazine for 10 consecutive years. This partnership enables Thurcom to offer nationwide 5G and 4G/LTE mobile services without owning radio infrastructure.
- Technische Betriebe Wil (TBW)coreThurcom is a division/brand of Technische Betriebe Wil, a municipal utility company. TBW owns and operates the telecommunications infrastructure including fiber networks serving Wil and surrounding areas. Thurcom leverages this infrastructure to deliver services.
- Rütsche CATV GmbH (Netz Aadorf)minorLocal cable network operator in Aadorf. Partners with Thurcom to offer Thurcom services to their network customers.
- Gemeinde GaiserwaldminorMunicipal cable network operator covering Abtwil, St. Josefen, and Engelburg. Partnership enables Thurcom service delivery in this area.
- Technische Werke EschlikonminorMunicipal utility operating cable network in Eschlikon. Provides network infrastructure for Thurcom services.
- rwt Regionalwerk Toggenburg AGminorRegional network operator in Bazenheid serving the Toggenburg region. Partners for fiber network expansion and service delivery.
- Dorfkorporation LütisburgminorVillage corporation operating cable network in Lütisburg. Provides local network infrastructure for Thurcom services.
- Werk Bichelsee-BalterswilminorMunicipal utility operating cable network in Bichelsee-Balterswil area.
- EW Sirnach AGminorMunicipal electricity works operating cable network in Sirnach. Provides network for Thurcom service delivery in the area.
- Elektra OberbürenminorMunicipal electricity cooperative operating cable network in Oberbüren.
- Rütsche CATV GmbH / GGA DegersheimminorCable network operator covering Degersheim and surrounding area (Niederhelfenschwil).
- Thurwerke AGminorMunicipal utility in Wattwil operating fiber network for the Toggenburg region. Currently in final stages of FTTH rollout.
- Dorfkorporation Ebnat-KappelminorVillage corporation operating cable/fiber network in Ebnat-Kappel. Completed comprehensive FTTH rollout including outdoor areas.
- Genossenschaft Energie FischingenminorEnergy cooperative in Fischingen operating local cable network.
- Genossenschaft EW MünchwilenminorEnergy cooperative in Münchwilen actively upgrading network from coax to FTTH (Fiber to the Home). About one-third of connections completed.
- Dorfkorporation SchwarzenbachminorVillage corporation operating cable network in Schwarzenbach.
- Dorfkorporation MosnangminorVillage corporation operating cable/fiber network in Mosnang. Progressively upgrading to fiber.
- Dorfkorporation JonschwilminorVillage corporation operating cable network in Jonschwil.
- Dorfkorporation BazenheidminorVillage corporation operating cable network in Bazenheid.
- Technische Betriebe FlawilminorMunicipal utility in Flawil operating cable network infrastructure.
- TV Helfenberger AGminorRadio/TV business in Abtwil providing local Thurcom sales, product demonstrations, and technical support. Six-person team including two apprentices, with on-site repair workshop for 38 years.
- HPH Hardegger AGminorElectrical/informatics company in Engelburg serving as Thurcom Infodesk location. Over 30 years of experience providing electrical, IT, and telematics services. Established Thurcom Infodesk alongside existing services.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Thurcom competitors and assessment
Company assessmentDirect peers
- Init7: Swiss independent fiber ISP and hosting provider serving residential and business customers. Directly comparable as a Swiss independent fixed-line telco competing against Swisscom/Sunrise on fiber and IP services, with similar B2B focus.
- Wingo: Swisscom-owned discount mobile and internet brand targeting price-sensitive Swiss consumers. Direct peer competing in the same value-tier mobile + internet bundle market as Thurcom Mobile.
- Quickline: Federation of regional Swiss cable operators offering internet, TV, and telephony nationwide. Direct peer as a Swiss regional-aggregation telco competing with similar product breadth and partner-network go-to-market.
- GGA Maur: Regional Swiss telecom and cable network operator serving parts of the Zurich Oberland with internet, TV, and telephony. Direct regional peer with comparable FTTH/cable hybrid model and municipal-utility heritage.
- Net+ (Net plus): Swiss regional cable network operator providing internet, TV, and telephony primarily in central and eastern Switzerland. Direct peer with overlapping service territory and similar municipal-utility partner model.
- iWay (Tineo): Swiss regional telecom offering internet, telephony, mobile, and TV across Switzerland. Closely comparable independent challenger serving residential and SMB customers with bundled quad-play products on similar pricing.
Emerging players
- M-Budget Mobile (Migros): MVNO operated by Migros offering low-cost mobile services across Switzerland. Comparable as a price-anchored mobile competitor in Thurcom's target segments; partial overlap on mobile only.
Broad incumbents
- Swisscom: Switzerland's dominant incumbent telco offering the full suite of residential and business telecom services. Broad incumbent peer competing head-to-head in every Swiss geography including Thurcom's home market.
- Sunrise: Major Swiss national telco providing mobile, broadband, TV, and landline. Comparable as Thurcom's mobile network partner and direct competitor in fixed/mobile bundles - operates at vastly greater scale across Switzerland.
- Salt Mobile: Swiss mobile and broadband challenger competing on price and simplicity. Comparable mobile-first competitor targeting the same residential and SMB segments Thurcom serves.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Thurcom social profiles
Digital presenceThurcom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Thurcom leadership team
Management profileNumber of profiles
Profiles1 record
Thurcom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Thurcom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Thurcom
What does Thurcom do?
Thurcom is a Swiss telecommunications provider offering internet (fiber/copper up to 10 Gbit/s), IPTV and DVB-C digital television, VoIP fixed-line telephony, and mobile services (5G/LTE) to residential and business customers across Switzerland. Services are sold individually or as discounted bundles (Kombi neo) and delivered over Thurcom's own FTTH fiber network combined with Sunrise's mobile network.
Is Thurcom a public or private company?
Thurcom is a private company. It is classified as state government owned and is currently operating.
When was Thurcom founded?
Thurcom was founded in 1973. It employs 11 to 50 people.
Where is Thurcom based?
Thurcom is headquartered in Wil, Switzerland, in the Europe region.
How does Thurcom make money?
Six revenue lines are on record. Internet Subscriptions are the primary driver. The others are TV Subscriptions, landline (Festnetz) Subscriptions, mobile Subscriptions, device Sales and business Communication Solutions.
Who are Thurcom's main competitors?
Direct peers on record are Init7, Wingo, Quickline, GGA Maur, Net+ (Net plus) and iWay (Tineo). M-Budget Mobile (Migros) is listed as an emerging player. Broad incumbents are Swisscom, Sunrise and Salt Mobile.
Does Thurcom have an API?
No public API is recorded for Thurcom.
What industry is Thurcom in?
Thurcom's product category is Fixed and Mobile Telecommunications. Its primary akta.pro industry code is HDAIABAD, DSL Broadband Providers (xDSL), with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 51711 and its SIC code is 4813.