Programmed

What Programmed does

Programmed Maintenance Services Limited is an Australian-headquartered facility management, staffing, maintenance, and training services provider operating across Australia and New Zealand. Founded in 1951, the company employs more than 32,000 people annually and serves over 10,000 customers across 11 verticals including mining, oil & gas, government & infrastructure, education, transport & logistics, utilities, retail & commercial, telecommunications, tourism & sport, strata & body corporates, and manufacturing/FMCG. Its service portfolio spans Facility Management, Staffing Services (including Managed Skilled Workforce, MSP/People Solutions, Permanent Recruitment, and First Nations Employment Pathways), Property & Building Maintenance (commercial painting, signage, grounds, landscaping, Turnpoint golf course services), Energy & Resources operations and maintenance, AV/Data Comms & Electrical, Offshore Staffing, and Training/Apprenticeships through its Group Training Organisation, Registered Training Organisation, and NETTS schemes. Anchor enterprise customers include Sydney Airport, 29Metals, AngloGold Ashanti, Sydney Water, the Victorian Department of Education & Training (state-wide make-safe response across 1,500+ schools / $20B asset estate), and at least 32 of 51 Australian/NZ universities.

The company runs its operations on a Boomi-integrated technology stack that unifies vendor onboarding (Rapid Global), finance and operations (Microsoft D365 Finance & Operations), and downstream work-order systems around a central vendor master covering 18,000+ active vendors. Innovation-led service lines include Digital Asset Capture (drone-based computer-vision inspections led by a Chief Drone Pilot) and air-quality sensor monitoring for enclosed spaces. Pricing is bespoke multi-year enterprise contracting with no publicly disclosed tiers, and services are delivered through dedicated regional offices and on-site teams across all Australian states/territories and New Zealand (Auckland, Waikato, Wellington, Canterbury, Otago), with site-based hubs in remote resource locations such as Karratha. Programmed is a wholly-owned subsidiary of Tokyo-listed Persol Holdings (TSE: 2181), which acquired the business in 2017 for $778 million; in June 2026, Persol engaged Lazard Australia to evaluate strategic options including a potential divestiture, though Persol subsequently denied any formal decision had been made.

Name

Programmed

Legal name

Programmed Maintenance Services Limited

Website

https://programmed.com.au

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Facility Management and Staffing Services

akta.pro primary industry

Contractor Management Systems (CMS) & Workforce Management (BPACAGAE)

Keywords

• Facility management services
• Workforce staffing solutions
• Property maintenance services
• Apprenticeship training programs
• Industrial catering services

Headquarters

HQ city

Burwood

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Staffing Services: Provides recruitment, staffing, managed workforce, and professional recruitment services across Australia and New Zealand. Revenue generated through staffing placements and managed services contracts.
2. Facility Management: Comprehensive facility management including asset management, operations, maintenance, project management, and support services. Delivered as long-term contractual arrangements with enterprise clients.
3. Training Services: Group Training Organisation and Registered Training Organisation services including apprenticeships, traineeships, and the National Energy Technician Training Scheme (NETTS).
4. Property & Building Maintenance: Commercial painting, signage, grounds maintenance, landscaping, building projects, and essential services delivered across multiple sectors.
5. Industrial Catering: Catering services delivered in remote resource sector locations, generating revenue through contractual catering agreements with mining and resource companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Programmed provides staffing, facility management, property and building maintenance, training and apprenticeships, and specialised services (energy and resources, AV/data comms/electrical, professional recruitment, offshore staffing, industrial catering) to enterprise and government clients across Australia and New Zealand. The company delivers these services through bespoke multi-year contracts, supported by a centralised Boomi-integrated vendor management platform, digital asset capture, and a workforce of over 32,000 people annually.

Product overview

Programmed is a leading provider of staffing, facility management, and maintenance services operating across Australia and New Zealand. The company employs over 32,000 people and partners with more than 10,000 customers. Its service portfolio is organized around core offerings including Staffing Services, Facility Management, Property & Building Maintenance, Training/Trainees/Apprentices, Energy and Resources, AV/Data Comms & Electrical, Professional Recruitment, and Offshore Staffing Services. These are complemented by innovation-focused services such as Digital Asset Capture (drone-based inspections) and Sensors (air quality monitoring). The company also operates specialized divisions for commercial painting, grounds maintenance, signage, and golf course management through its Turnpoint brand. Programmed recently implemented a centralized Vendor Management System built on Boomi's Enterprise Platform to unify vendor data across 18,000+ active vendors, demonstrating technology-enabled operational integration across its service delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Turnpoint: Golf course construction and maintenance services

Products and services

• Facility Management
• Staffing Services
• Training, Trainees and Apprentices
• Energy and Resources
• Property & Building Maintenance
• AV, Data Comms & Electrical
• Professional Recruitment
• Offshore Staffing Services
• Digital Asset Capture
• Industrial Catering Services

Quantifiable outcome

• Reduced manual data re-keying and eliminated duplicated compliance checks across business units through Boomi integration
• +7 more outcomes

Named customers10 records

Segments11 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core, strategic, key client and community.

• BoomicoreTechnology or Integration · 7 January 2026Boomi Enterprise Platform implemented to centralize vendor management system, connecting vendor onboarding, compliance, finance and operational systems across 18,000+ active vendors. The integration creates a single source of truth for compliance and operations, enabling near-real-time updates and reducing manual data reconciliation.
• AdaptivcoreImplementation/ SI/ Consulting PartnerBoomi partner engaged by Programmed to implement the Boomi Data Hub and Integration platform, connecting Rapid Global, Microsoft D365 Finance & Operations, and downstream work order management systems.
• Rapid GlobalcoreTechnology or IntegrationVendor onboarding platform integrated with Programmed's Boomi Data Hub to manage the 18,000+ active vendor records and compliance documentation.
• Microsoft D365 Finance & OperationscoreTechnology or IntegrationCore financial and operational management system integrated through Boomi to enable unified vendor data management across procurement and operations.
• ETC (Employment Training Company)strategicStrategic or Co-development PartnerEmployer Advocacy partnership supporting inclusive employment for people with disabilities in Australia. Collaborative approach combining skills development, workplace preparation, and post-placement support to strengthen disability employment pathways.
• 29Metalskey clientOthersOngoing partnership for industrial catering and facility management services at Golden Grove Village operation. Programmed's culinary team delivers daily menus, themed events and seasonal activations for the mining community.
• Sydney Airportkey clientOthersLong-standing partnership delivering 24/7 facilities management, asset maintenance, and engineering services. Partnership recognised with Exceptional Partnership Safety Recognition Award.
• zero2herocommunityGTM or Marketing PartnerNon-profit organisation dedicated to improving youth mental health and preventing suicide. Programmed team participated in Big Dig Relay Challenge, raising nearly $3,000 for the charity.
• Rottnest Island Authority (RIA)communityGTM or Marketing PartnerPartnership for Wadjemup Cup event on Wadjemup-Rottnest Island, celebrating connection, culture and community through sport with Clontarf academies.
• SeaLinkcommunityGTM or Marketing PartnerMarine transport partner for Wadjemup Cup event, providing ferry services for 90+ Clontarf participants and supporters to attend the island event.
• Clontarf FoundationstrategicStrategic or Co-development PartnerPartnership supporting employment pathways for Aboriginal and Torres Strait Islander young men through academies across Western Australia. Programmed hosts barbecues and career pathway discussions at Wadjemup Cup events.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Compass Group: World's largest contract catering and support services group with operations across AU/NZ. Direct overlap with Programmed's industrial catering business (29Metals, remote mining sites) but operating at vastly greater global scale with broader food services portfolio.
• ISS A/S: Global facility services provider with significant AU/NZ presence offering integrated FM, cleaning, and support services. Competes for the same enterprise facility management contracts but operates with a much larger international footprint and broader service menu.
• Randstad: Global staffing and HR services group with significant Australian operations. Direct competitor in the staffing and managed workforce segment of Programmed's business, particularly in professional recruitment and skilled trades placement.
• Sodexo: Global facility management, food services, and workforce solutions provider with significant AU/NZ operations. Competes for the same enterprise FM and remote-site catering contracts as Programmed but offers a broader international portfolio and deeper resources sector reach.
• Adecco: Global staffing and workforce solutions leader with established AU/NZ operations. Comparable on the staffing services and managed workforce provider side of Programmed's business, but lacks the integrated FM and maintenance offering.
• Hays: UK-listed specialist staffing group with strong Australian operations focused on professional and technical recruitment. Overlaps with Programmed's professional recruitment and skilled workforce services, particularly in mining, construction, and engineering disciplines.

Direct peers

• Downer EDI: Australian-listed infrastructure and facility management group providing integrated FM, maintenance, and staffing services across transport, utilities, and government verticals. Directly comparable given overlapping AU/NZ presence, similar enterprise contract model, and competing for the same government and resources clients.
• Ventia: Leading Australasian infrastructure services provider (formerly Broadspectrum) delivering facility management, maintenance, and operational services to government, resources, and infrastructure clients. Direct competitor for the same major enterprise contracts in AU/NZ, with similar mining and government exposure.
• Spotless Group: Australia/NZ-based facility management and catering services group (now owned by Downer EDI). Direct peer operating in identical verticals including government, education, resources, and leisure, with comparable service portfolio spanning FM, catering, and maintenance.
• Persol Holdings: Japanese-listed parent company of Programmed and one of APAC's largest staffing groups. Directly comparable given its APAC-wide staffing and workforce solutions operations, including the unified PERSOL brand across 13 Asia Pacific markets, and provides context for Programmed's potential standalone valuation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/programmedgroup
• LinkedInlinkedin.com/company/programmed
• Facebookfacebook.com/programmedgroup

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Programmed