Globalsys

What Globalsys does

Globalsys GmbH & Co. KG, founded in 2010 and headquartered in Ebersberg near Munich, Germany, develops and sells the Globalsys EDC Omnichannel Suite, a cloud-based SaaS e-commerce management platform targeted at stationary (brick-and-mortar) retailers in the DACH region that want to expand into online and marketplace selling without replacing their existing ERP/warenwirtschaft systems. The platform acts as middleware connecting a retailer's inventory and ERP to online shops, marketplaces, and shipping providers, and is built around modular capabilities including Product Information Management (PIM), real-time central inventory management, order management with automated shipping label and invoice generation, system-guided pick and commissioning, marketplace controlling, and an open REST API for external integrations such as Power BI.

The company operates as a self-financed, founder-owned private partnership (GmbH & Co. KG) led by founders Franz Josef Riedl (business informatics) and Sebastian Koch (computer science), with a sales function formalized in 2023 under Head of Sales Marc Froning for DACH. Its revenue model combines a modular SaaS subscription (quote-based, priced by modules/channels/order volume), professional services (consulting, training, onboarding, support with extended hotline hours), and OXID online shop development and managed hosting on Hetzner infrastructure in Germany. Distribution is sales-led with channel support from a deep partnership ecosystem: OXID eSales (Business Level Partner), Sport 2000 (System Partner), DHL (Solution Partner), and integrations with Otto, Zalando, Amazon, eBay, Kaufland, About You, Farfetch, Decathlon, schuhe.de, shöpping.at, Shopify, Fashion Cloud, SPORTSHOP.CLOUD, PayPal, Klarna, Mollie, DATEV, Taxdoo, and ERP systems including advarics, Remira, and Hiltes. Vertically, the platform is specialized for Sport, Fashion, Shoes, and Toy retailers, with over 300 customers, more than 10 million orders processed, and 16.5 million article master data records managed since launch.

Name

Globalsys

Legal name

Globalsys GmbH & Co. KG

Website

https://globalsys.de

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Globalsys is a German SaaS vendor selling the EDC Omnichannel Suite, a modular middleware platform that connects stationary retailers' ERP and inventory systems to online shops, marketplaces, and shipping providers, primarily serving SMB and mid-market Sport, Fashion, Shoes, and Toy retailers in the DACH region.

Ownership category

akta.pro rank

Product category

Omnichannel E-Commerce Software / Retail Middleware

NAICS

Custom Computer Programming Services (541511)

akta.pro primary industry

Marketplace Enablement, Seller Tools & E-commerce Infrastructure (BPAMAGAK)

akta.pro secondary industry

Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)

Keywords

• Omnichannel ecommerce software
• Retail inventory management
• Marketplace integration platform
• Product information management
• Ecommerce order management

Headquarters

HQ city

Ebersberg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Globalsys EDC SaaS Subscription: The core revenue driver is the Globalsys EDC Omnichannel Suite sold as a SaaS subscription. The platform is modular — customers can start with few modules and expand as their business grows. Pricing is quote-based, tailored to the customer's number of modules, channels, and order volume. This is the primary recurring revenue stream.
2. Professional Services (Beratung, Schulung, Onboarding, Support): Globalsys generates additional revenue through consulting, training, onboarding, and ongoing support services. These include a structured onboarding program with a dedicated contact person, flexible and topic-related remote training sessions, Best-Practice consultation, and a support team with first-level hotline available extended hours (Mo-Fr 7:00-22:00) beyond standard support hours.
3. OXID Online Shop Development & Hosting: Revenue from building, customizing, and hosting OXID-based online shops. Globalsys offers both starter shop templates and bespoke high-end shop development, with managed hosting provided through Hetzner data centers.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Globalsys sells the Globalsys EDC Omnichannel Suite, a cloud-based SaaS e-commerce management platform that connects stationary retailers' existing ERP and inventory systems to online shops, European marketplaces (Amazon, Otto, Zalando, eBay, Kaufland, Decathlon, About You, FARFETCH, schuhe.de, Shöpping.at), and shipping providers. The suite combines PIM, central inventory management, order management, pick and commissioning, and marketplace controlling with AI-powered automation (Amazon Helper, Sperrlisten, Farb-Helfer). The company also builds and hosts OXID-based online shops and offers industry-specific packages for sport, fashion, shoe, and toy retailers.

Product overview

Globalsys offers the Globalsys EDC Omnichannel Suite as its core platform—a SaaS-based e-commerce management solution for stationary retailers. The platform combines Product Information Management (PIM), inventory management, order management, pick/commissioning, marketplace connections, and data exports into a unified system with AI-powered automation. Supporting modules include dedicated industry solutions for Sport, Fashion, Shoes, and Toy retailers, as well as custom and starter online shop solutions built on OXID eSales. Additional services include consulting, training, onboarding, support, and managed hosting.

Differentiator

Problem solved

Functional benefit

Products and services

• Globalsys EDC Omnichannel Suite Cloud-based SaaS omnichannel e-commerce management platform for stationary retailers, connecting existing ERP/inventory systems to online shops, marketplaces, and shipping providers with AI-powered automation across PIM, inventory, order, pick/commissioning, and marketplace controlling capabilities.
• Onlineshop für Starter (Starter Online Shop) Pre-configured OXID-based online shop template with quick implementation, customizable design, and extensible modules for retailers starting their e-commerce journey.
• Individuelle Onlineshops (Custom Online Shops) Fully customized high-end OXID online shop design and development tailored to exclusive design requirements and specific business needs with scalable architecture.
• Branchenspezifische Lösung Sport (Sport Retail Solution) Industry-specific e-commerce solution package for sport retailers featuring supplier blocklists, FEDAS/Catman mapping, best-practice packages, and efficient onboarding.
• Branchenspezifische Lösung Fashion (Fashion Retail Solution) Industry-specific e-commerce solution package for fashion retailers with Fashion Cloud content integration, category mapping, and association solutions.
• Branchenspezifische Lösung Schuhe (Shoe Retail Solution) Industry-specific e-commerce solution package for shoe retailers with size conversion tools, supplier blocklists, and category mapping.
• Branchenspezifische Lösung Spielzeug (Toy Retail Solution) Industry-specific e-commerce solution package for toy retailers with category mapping, supplier solutions, and efficient onboarding.
• Beratung (E-Commerce Consulting) Best-practice consulting services for e-commerce strategy and implementation, helping retailers establish efficient digital sales operations.
• Schulungen (Remote Training Sessions) Flexible, topic-focused remote training sessions for the Globalsys EDC system, offered as individual or group training with ongoing webinars.
• Onboarding Expert-led system setup and configuration service guiding customers through optimal setup with a dedicated contact person, drawing on 14+ years of experience.
• Support (First-Level Hotline, Standard Support, Emergency Services) Customer support offering with first-level hotline (Mo-Fr 7:00-22:00), standard support hours (Mo-Fr 9:00-16:00), and emergency services for server issues.
• Managed Hosting (OXID Shop Hosting on Hetzner) Managed hosting service for OXID online shops featuring data security, redundancy, backups, high performance, and proactive monitoring on Hetzner infrastructure in Germany.

Quantifiable outcome

• Over 10,000,000 orders processed through the EDC since system launch
• +3 more outcomes

Named customers28 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability3 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• OXID eSalescoreTechnology or IntegrationGlobalsys is an OXID eSales Business Level Partner, the highest partnership tier. This partnership is central to Globalsys's shop solutions offering. Globalsys develops, optimizes, and provides managed hosting for OXID online shops. As a Business Level Partner, Globalsys receives priority access to updates, new developments, and direct manufacturer support from OXID eSales, enabling faster problem resolution and scaling.
• Sport 2000coreChannel Partner/ Reseller/ DistributorGlobalsys is a System Partner of Sport 2000, one of the leading European sports retailer cooperatives. This partnership positions Globalsys EDC as a recommended omnichannel solution for Sport 2000 member retailers, providing system integration, ERP connectors, and channel management specifically tailored for the sport retail vertical.
• DHLcoreTechnology or IntegrationGlobalsys is a DHL Solution Partner. The EDC platform integrates deeply with DHL for shipping label generation, shipment tracking, and automated DHL tracking notifications back to sales channels. DHL-specific options like Beilegeretouren (in-box returns) and Paketankündigung (parcel notifications) are configurable within the EDC.
• Fashion CloudcoreTechnology or IntegrationFashion Cloud provides automated product content (images, descriptions) that is imported directly into the Globalsys EDC. This is particularly valuable for fashion retailers who need high-quality imagery and product descriptions to compete on marketplaces and their own online shops. Content is automatically synced between Fashion Cloud and the EDC, and can be used in shop and POS systems.
• OttocoreTechnology or IntegrationOtto Market is a key marketplace integration within the Globalsys EDC. The platform connects to Otto Market for automated product listing, inventory synchronization, and order management. Globalsys also provides Otto-specific error (MOIN) listing with solutions and category mapping for Otto's taxonomy.
• HetznercoreTechnology or IntegrationHetzner Online GmbH (based in Gunzenhausen, Germany) provides managed hosting services for the Globalsys website and the company's business hosting services. Hetzner operates modern data centers in Germany powered by renewable energy. Globalsys leverages Hetzner for its OXID shop hosting and general business infrastructure.
• Hutter & UngerminorGTM or Marketing PartnerHutter & Unger is a marketing partner co-exhibiting with Globalsys and other partners (advarics, Fashion Cloud) at the Unitex Fashion Festival, demonstrating a joint go-to-market approach in the fashion retail sector.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• JTL Software: JTL is a German e-commerce/ERP suite combining WMS, merchandise management, and shop software targeting SMB retailers. It overlaps with Globalsys on ERP/marketplace integration for small and mid-sized DACH merchants.
• Plentymarkets (plentysystems): Plentymarkets is a German cloud e-commerce ERP and marketplace platform with strong multichannel marketplace connectors, particularly for SMB retailers. It competes head-to-head with Globalsys EDC on PIM, order management, and marketplace integrations for DACH merchants.
• OXID eSales: OXID eSales is a German e-commerce shop platform with deep DACH penetration and a partner ecosystem in which Globalsys operates as a top-tier Business Level Partner. Both companies serve DACH retailers with omnichannel shop and marketplace capabilities and overlap on target customer and product surface.
• Shopware: Shopware is a leading German open-source commerce platform serving SMB and mid-market retailers in DACH with omnichannel and marketplace features. It directly competes with Globalsys's OXID-based shop offering and overlaps on sport, fashion, and lifestyle retail verticals.
• Spryker Systems: Spryker is a German-headquartered composable commerce platform for B2B and complex B2C retail, providing PIM, OMS, and marketplace-capable commerce. It targets larger DACH and European merchants with similar headless and omnichannel capabilities as Globalsys EDC.

Broad incumbents

• Salesforce Commerce Cloud: Salesforce Commerce Cloud is a global enterprise commerce suite with marketplace, order management, and personalization features. It serves as a broad incumbent alternative to Globalsys for larger retailers exploring omnichannel architectures.
• Shopify: Shopify is the global SMB e-commerce platform leader, increasingly bundling marketplace, ERP, and omnichannel features. Globalsys now connects into Shopify via its 2024 interface, making Shopify both a partner and a broad incumbent competitor for DACH SMB merchants.
• commercetools: commercetools is a Munich-headquartered headless commerce platform serving enterprise and upper mid-market retailers globally. It overlaps with Globalsys on omnichannel commerce capabilities but is positioned as a broader enterprise incumbent rather than a vertical SMB specialist.

Emerging players

• ChannelEngine: ChannelEngine is a marketplace integration platform connecting brands and retailers to global marketplaces with PIM and order management. It overlaps with the marketplace-orchestration layer of Globalsys EDC for cross-border marketplace selling in Europe.

Others

• advarics: advarics is a DACH retail ERP/warenwirtschaft vendor with a deep native integration into Globalsys EDC. It is an ecosystem partner and adjacent technology vendor whose customers overlap with Globalsys's target market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/globalsys-de

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Globalsys