Österreichische Gesundheitskasse

What Österreichische Gesundheitskasse does

Österreichische Gesundheitskasse (ÖGK) is Austria's primary statutory health insurance provider, formed in 2020 through the consolidation of the country's nine regional health insurance funds (Gebietskrankenkassen) into a single nationwide public entity headquartered in Vienna (Wienerbergstraße 15-19, 1100 Wien). ÖGK operates as a Gebietskrankenkasse under Austrian social security law, providing mandatory health coverage to employed residents and their dependents, and serving approximately the entire Austrian working-age population along with registered employers and contracted healthcare providers. Funding flows through statutory social security contributions paid by employees and employers, with pricing and coverage scope set by Austrian law rather than commercial pricing logic.

The organization employs over 10,000 staff and distributes services through a hybrid model that combines nationwide physical customer service points (Kundenservicestellen) with a unified digital service platform. The digital surface consists of the Meine ÖGK web portal for online appointment booking, invoice submission, doctor/pharmacy search, and account management; the Meine ÖGK mobile application (available on iOS and Android) offering e-card functionality and on-the-go access to insurance services; and dedicated self-serve portals for employers (Dienstgeber Portal) and contract healthcare partners (Vertragspartner Portal). An additional citizen-facing health information portal, Meine Gesundheit, extends engagement into preventive health content covering nutrition, physical activity, and mental health.

ÖGK serves three structured customer segments: insured persons (Versicherte) as the primary segment, employers (Dienstgeber) responsible for employee registration and contribution payments, and contract partners (Vertragspartner) including physicians, pharmacies, hospitals, and therapists that deliver covered services. Revenue is generated through subscription-style recurring statutory contributions rather than commercial sales, with the e-card system serving as the core identity and verification mechanism. The organization's competitive position is anchored in its legally mandated role in Austria's social insurance system, making participation non-discretionary for the vast majority of the population and providing a structurally entrenched operating footprint.

Name

Österreichische Gesundheitskasse

Legal name

Österreichische Gesundheitskasse

Website

https://gesundheitskasse.at

Company type

Public

Founded year

2020

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Österreichische Gesundheitskasse (ÖGK) is Austria's mandated statutory health insurance provider, serving insured residents, employers, and contracted healthcare providers with mandatory health coverage funded through social security contributions.

Ownership category

akta.pro rank

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Statutory Health Insurance Contributions: As Austria's statutory health insurance provider, ÖGK operates as a public body funded through mandatory social security contributions from employees and employers, providing comprehensive health coverage to insured persons

Distribution channels5 records

Marketing channels4 records

Core offering

Österreichische Gesundheitskasse is Austria's largest statutory health insurance provider, delivering mandatory health coverage to insured residents funded through social security contributions from employees and employers. Its offering spans dental, therapy, rehabilitation, and medical aid insurance, complemented by digital self-service through the Meine ÖGK portal, the Meine ÖGK mobile application, and the Meine Gesundheit online health magazine.

Product overview

Österreichische Gesundheitskasse operates a unified digital service platform centered on Meine ÖGK, a comprehensive online portal providing insured individuals access to health insurance services. The offering includes the Meine ÖGK-App for mobile access and Meine Gesundheit as an information resource. Services encompass appointment booking, doctor and pharmacy search, invoice submission, prescription management, and access to customer service points. The e-card system provides the physical/digital insurance verification mechanism.

Differentiator

Problem solved

Functional benefit

Products and services

• Meine ÖGK Digital Service Portal Comprehensive web-based portal allowing insured individuals to access health insurance services online, manage appointments, submit invoices, and find in-network doctors and pharmacies.
• Meine ÖGK-App (Mobile Application) Mobile application available on iOS and Android that provides insured individuals with digital access to health insurance services anytime, including appointment booking, document management, and e-card functionality.
• Meine Gesundheit (Online Health Magazine) Online health magazine providing health-related information and tips on healthy living, including content on movement, nutrition, and mental health for insured persons and the general public.
• Ärzt*innen- und Apothekensuche (Doctor and Pharmacy Search) Online provider directory tool enabling insured persons to find contracted doctors and pharmacies within the ÖGK network across Austria.
• Therapy & Rehabilitation Services Coverage Statutory insurance coverage for therapy and rehabilitation services delivered to insured persons through ÖGK's contracted healthcare provider network.
• Dental Health Services Coverage Statutory dental insurance coverage providing insured persons with access to dental health services through ÖGK's contracted dental provider network.
• Maternal and Child Health Services (Geburt & Kind) Statutory maternal and child health services providing insured persons with coverage for pregnancy, childbirth, and pediatric care through ÖGK's contracted provider network.
• Employer Services (Dienstgeber Portal) Dedicated online portal for Austrian employers providing employee registration, payroll reporting, and statutory contribution payment services for health insurance compliance.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Sanitas: Swiss health insurance foundation offering mandatory basic insurance under Swiss law (KVG) and supplemental products. Operates in a similar regulated statutory health insurance framework to ÖGK, with mandated coverage requirements.
• Kela: Finnish Social Insurance Institution (Kansaneläkelaitos) that administers statutory social security benefits including health insurance reimbursement. Public statutory agency with comparable mandate and population coverage to ÖGK in Austria.
• AOK-Bundesverband: Federation of Germany's regional statutory health insurance funds (Allgemeine Ortskrankenkassen). Operates as a public statutory health insurer with comparable mandate to provide universal health coverage to insured persons, funded through mandatory employer/employee contributions under German social law.
• Barmer: Major German statutory health insurance fund with millions of insured persons. Operates with the same statutory framework as ÖGK, providing comprehensive health coverage funded through mandatory social security contributions from employees and employers.
• CSS Versicherung: Switzerland's leading health insurer operating under Switzerland's mandatory health insurance framework (KVG). Comparable to ÖGK as a public-mandate health insurer providing universal basic coverage in a regulated statutory system.
• Helsana: Major Swiss health insurer offering mandatory basic insurance under Swiss law (KVG) and supplemental coverage. Comparable to ÖGK in serving a regulated mandatory health insurance market with statutory coverage requirements and contribution-based funding.
• DAK-Gesundheit: One of Germany's largest statutory health insurance funds (Deutsche Angestellten-Krankenkasse). Operates under the same statutory health insurance framework as ÖGK, providing universal coverage through a regulated contribution-based system.
• Försäkringskassan: Sweden's Social Insurance Agency administering statutory benefits including health insurance. Public agency with a comparable mandate to ÖGK for administering social security contributions and overseeing universal health coverage entitlements.
• Techniker Krankenkasse (TK): Germany's largest statutory health insurance fund with over 11 million insured members. Direct peer to ÖGK in structure, mandate, and operations as a public statutory health insurer providing comprehensive coverage funded through mandatory social security contributions.

Broad incumbents

• NHS England: UK's National Health Service providing universal healthcare to the entire English population. While structurally tax-funded rather than contribution-funded, NHS England represents a comparable universal-coverage public health system to ÖGK in terms of scale, mandate, and operational breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC7vE39dqyb7xMqTSmNIU_4g
• Facebookfacebook.com/gesundheitskasse.at
• LinkedInlinkedin.com/company/gesundheitskasse
• Instagraminstagram.com/gesundheitskasse_at

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Österreichische Gesundheitskasse