Windham

What Windham does

The Town of Windham, New Hampshire is a municipal government entity incorporated in 1735, serving approximately 15,817 residents (2020 census) in Rockingham County, New Hampshire. It operates under New Hampshire state law as a political subdivision, governed by an elected Select Board, and is not a privately held company; operations are funded principally through property taxes and state/federal programs. The 2025 total tax rate is $14.15 per $1,000 of assessed value, broken down into $2.48 municipal, $0.57 county, $10.07 local education, and $1.03 state education components.

Windham delivers a standard portfolio of municipal services including tax collection, vehicle registration, vital records (birth, death, marriage, divorce certificates), dog licensing, elections and voter registration, building inspections and permits, public safety (police and fire), recreation, and a transfer station. Service delivery is split between in-person operations at Town Hall (3 North Lowell Road, Windham, NH) and self-serve online portals. The official municipal website (windhamnh.gov) is built on CivicPlus' CivicEngage content management system, while online payments and transactional services (tax payments, vehicle registration, vital records requests, dog licensing) are processed through EB2Gov vendor platforms. A Notify Me subscription system supports email and SMS alerts, and community programming is broadcast through Windham Community Television (WCTV).

Windham does not generate commercial revenue and does not have a traditional business model, pricing strategy, or go-to-market motion. Recent strategic activity includes the launch of a Community Choice Aggregation (CCA) electricity program in partnership with Freedom Energy Logistics and First Point Power, effective May 1, 2026, under which eligible residents and small businesses are enrolled at a CCA rate of $0.10406/kWh — priced at 7.9% below Eversource's standard rate and 24.2% below Liberty Utilities' standard rate, and including 5% more renewable energy than the New Hampshire Renewable Portfolio Standard requires. Headcount is 11-50, consistent with a small New Hampshire town, and the website is designed to comply with WCAG 2.0 AA and Section 508 accessibility standards.

Name

Windham

Legal name

Town of Windham, New Hampshire

Website

https://windhamnh.gov

Company type

Public

Founded year

1735

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Windham, New Hampshire is a municipal government serving approximately 15,817 residents in Rockingham County, NH. It delivers standard municipal services — tax collection, vital records, vehicle registration, elections, and public safety — via Town Hall and online portals powered by CivicPlus and EB2Gov.

Ownership category

akta.pro rank

Headquarters

HQ city

Windham

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels2 records

Marketing channels3 records

Core offering

The Town of Windham, New Hampshire is a municipal government entity that delivers public administration services to residents and small businesses, including property tax collection, vehicle registration, vital records (birth/death/marriage certificates), dog licensing, voter/election administration, building inspections, and a Community Choice Aggregation electricity program. Service delivery combines in-person operations at the Town Hall headquarters with online self-service portals on windhamnh.gov (built on CivicPlus) and EB2Gov payment platforms.

Product overview

Windham, NH operates a comprehensive municipal government service portfolio delivered primarily through its official website (windhamnh.gov). The town provides residents access to core services including tax collection, vehicle registration, vital records, dog licensing, and voter services. Services are delivered through a combination of in-person operations at Town Hall and online portals, with the website powered by CivicPlus content management system and online payments processed through EB2Gov vendor platforms. Residents can subscribe to notifications via the Notify Me system and access community television programming through WCTV.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Tax Payment System Online portal that enables Windham residents to pay property taxes electronically via the EB2Gov NH Tax Kiosk platform.
• Vehicle Registration Services Online vehicle registration processing, renewals, and plate change services for Windham residents, delivered via the EB2Gov portal.
• Vital Records Request System Online request system for birth, death, marriage, and divorce certificates, with $15 for the first certified copy and $10 for each additional copy.
• Notify Me Subscription Service Email and SMS subscription service for municipal alerts, calendar events, agendas, news flashes, and department-specific updates.
• Community Television (WCTV) Local cable access television station governed by the Windham Cable Advisory Board, providing community programming, public meeting broadcasts, and government updates.
• Dog Licensing Annual dog licensing service ($7.50 for puppies/altered dogs; $10 for unaltered dogs; $3.00 for seniors aged 65+ first dog; $1.50 for replacement tags) available online and at the Town Clerk office.
• Community Choice Aggregation Electricity Program Municipal electricity aggregation program automatically enrolling eligible residents and small businesses in a default CCA rate of $0.10406/kWh through partnerships with Freedom Energy Logistics (aggregator) and First Point Power (electricity supplier).

Quantifiable outcome

• 7.9% electricity cost savings versus Eversource standard rate
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Three partnerships are on record, tiered core.

• Freedom Energy LogisticscoreStrategic or Co-development Partner · 16 March 2026Freedom Energy Logistics partnered with the Town of Windham to launch the Community Choice Aggregation (CCA) program effective May 1, 2026. The program enrolls eligible residents and small businesses at a competitive electricity rate, offering savings versus standard utility rates.
• First Point PowercoreChannel Partner/ Reseller/ DistributorFirst Point Power serves as the electricity supplier for the Community Choice Aggregation program. They provide the actual electricity supply to enrolled residents and small businesses at the CCA rate of $0.10406/kWh.
• CivicPluscoreTechnology or IntegrationCivicPlus provides the CivicEngage content management system powering the official Town of Windham website (windhamnh.gov). The website platform includes calendars, alerts, staff directories, and online service capabilities.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Emerging players

• Granicus: GovTech platform serving municipal and state agencies with communications, records, and citizen-engagement tooling — a functional category competitor/alternative to CivicPlus. Comparable as an enabling technology layer for government service delivery.

Others

• CivicPlus: Windham's existing website/engagement platform vendor, providing CivicEngage CMS to hundreds of municipalities. Listed here as an ecosystem partner and adjacent provider rather than a competing municipality.

Regional players

• Town of Pelham, New Hampshire: Bordering NH town offering the same core municipal services. Comparable in service mix and small-town New England operating context, but slightly different population and budget profile.

Broad incumbents

• Tyler Technologies: Large incumbent municipal-software vendor providing ERP, tax/utility billing, and records platforms to thousands of US towns and counties. Comparable in serving the same municipal customer base with digitized back-office systems, though across a much broader portfolio than Windham uses.

Direct peers

• Town of Hudson, New Hampshire: Adjacent NH town delivering identical core municipal services — tax collection, clerk functions, building inspections — with similar population and budget profile. Direct functional peer within the same geographic region.
• Town of Derry, New Hampshire: NH municipality with the same elected-board governance model, comparable service portfolio, and overlapping regional service providers. Comparable in operating scope, fee structure, and digital maturity.
• Town of Salem, New Hampshire: Adjacent Rockingham County, NH municipality with similar service portfolio (tax collection, vital records, building permits, dog licensing) and overlapping utility-provider relationships. Closest direct municipal peer in service mix and demographic scale.
• Town of Londonderry, New Hampshire: Neighboring NH town offering the same municipal service stack (tax collection, vehicle registration, vital records, planning/zoning) and also operating a CivicPlus-backed website. Directly comparable in operating model and regional context.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xinstagram.com/windhamnhgovt
• Facebookfacebook.com/windhamnh
• Instagraminstagram.com/windhamnhgovt
• LinkedInlinkedin.com/company/windham-police-department

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Windham