Comune di Dolo

What Comune di Dolo does

Comune di Dolo is an Italian municipal government entity (Ente Locale) operating within the Città Metropolitana di Venezia in the Veneto region. It delivers mandatory and discretionary public-administration services — including civil-status and anagrafe services, urban planning, school administration, social welfare, waste management, civil protection, and cultural services — to the residents, families, businesses, and visitors of Dolo. Governance is exercised through an elected Sindaco (Mayor Gianluigi Naletto, in office since October 2021), a Giunta Comunale of five Assessori with delegated portfolios, and a Consiglio Comunale. The administration is organised into six Settori covering institutional affairs, citizen services, public works and urban planning, finance, productive activities, and social services/sport. The Comune is a member of the Unione dei Comuni Città della Riviera del Brenta alongside Campagna Lupia, Fiesso d'Artico, and Fossò.

The operating model is hybrid physical-and-digital. The Municipio at Via Cairoli 39, Dolo, functions as the primary in-person counter (sportello al pubblico), while the CliccaDolo "sportello telematico polifunzionale" portal and the MyArea personal account provide 24/7 self-serve access to certificates, payments, bookings, and requests, authenticated via SPID/CIE digital identity. The underlying back-office is the DiMe 2.0 document and workflow management platform developed by Venis S.p.A. (Città Metropolitana di Venezia), integrated with the Regione del Veneto's MyPay digital payment gateway, the MLOL digital library/newsstand, the E-Civis school-services platform (used by Sodexo for the school canteen and for cedole librarie digital vouchers), and the national ANPR resident registry. Comune di Dolo also runs the Biblioteca Comunale at Villa Concina, the municipal nursery (asilo nido), social services, foster-care (affido familiare) programmes, and Protezione Civile operations.

Funding flows from three main sources: recurring Italian municipal taxation (IMU, TARI, addizionale IRPEF) and intergovernmental transfers; project-based grants under Italy's PNRR (Piano Nazionale di Ripresa e Resilienza) and related EU/national recovery programmes, currently funding Cloud SAAS migration, digital citizenship services, urban regeneration, school retrofits, and family-support initiatives; and a small layer of user fees for services such as school meals (Sodexo) and waste surcharges. The Comune publishes content under a CC-BY 4.0 open-data licence, complies with GDPR (DPO outsourced to Polimatica Progetti srl) and Italian accessibility law, and is registered in the IPA (Indice della Pubblica Amministrazione) with code c_d325.

Name

Comune di Dolo

Legal name

Comune di Dolo

Website

https://comune.dolo.ve.it

Company type

Public

Operating status

Operating

Short description

Comune di Dolo is the Italian municipal government of Dolo (Città Metropolitana di Venezia, Veneto), delivering mandatory and discretionary public-administration services — registry, schools, social welfare, waste, urban planning, and culture — to residents, families, and local businesses via a hybrid physical and digital (CliccaDolo, SPID/CIE, MyPay) service model funded by taxation and PNRR grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industry

Cross-District Consortia & Shared Services Authorities (EDADABAN)

Keywords

• Municipal government services
• Public administration services
• Civil registry services
• Local government technology
• Public social services

Headquarters

HQ city

Dolo

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Municipal taxation and transfers: Primary funding via Italian municipal taxes (IMU, TARI, addizionale IRPEF) and transfers from the Italian State, Regione del Veneto, and Città Metropolitana di Venezia. Recurring, budgeted annually.
2. PNRR and EU/National public funding: Project-based grants under Italy's Piano Nazionale di Ripresa e Resilienza and related EU/national recovery programs, financing specific municipal investments.
3. User fees for public services: Tariffs and fees paid by users for selected services such as school meals (managed via Sodexo), waste collection surcharges, and other regulated municipal services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Comune di Dolo is an Italian municipal government that delivers statutory and discretionary local public-administration services to the residents, businesses, and visitors of Dolo (Città Metropolitana di Venezia). Its core offering spans registry and civil-status services, digital administrative instances via the CliccaDolo portal, social welfare and family services (Servizi Sociali, foster care, economic assistance), public education administration (school transport, schoolbook vouchers, nursery), waste management via Veritas, urban planning and SUAP business licensing, cultural services through the Biblioteca Comunale and MLOL digital newsstand, civil protection, and PNRR-funded digital infrastructure projects (Cloud SAAS, digital citizenship).

Product overview

Comune di Dolo (Città Metropolitana di Venezia) operates a single unified municipal-services platform rather than a multi-product suite, organized around its institutional portal www.comune.dolo.ve.it. The platform combines a "Sportello telematico polifunzionale" (CliccaDolo) for digital administrative instances, the Biblioteca Comunale - Villa Concina with its integrated MLOL digital newsstand, the E-Civis third-party platform for school services (school bus, digital schoolbook vouchers) and the Sodexo "Portale Genitori" for the school canteen, plus PNRR-funded digital modules for Cloud SAAS (M1C1 Inv. 1.2) and digital citizenship services (M1C1 Inv. 1.4). Citizens access services via SPID/CIE digital identity, the DiMe 2.0 platform (Città Metropolitana di Venezia / Venis S.p.A.), MyPay payments (Regione del Veneto), the ANPR national resident registry, the Whistleblowing reporting platform and the "Segnala disservizio" / "Prenota appuntamento" / "Richiedi assistenza" channels. Cultural, social (Servizi Sociali, Affido, Assistenza economica), school (Scuolabus, Cedole librarie, Asilo Nido), waste (Igiene urbana - VERITAS), business (SUAP) and environmental services (lotta alle zanzare, microraccolta amianto) are delivered through this integrated front-end.

Differentiator

Problem solved

Functional benefit

Brands

• CliccaDolo - Servizi Online: Online service desk (sportello telematico polifunzionale) for submitting digital instances to the municipality

Products and services

• CliccaDolo - Sportello telematico polifunzionale Single-window online portal where residents and businesses submit digital administrative instances (istanze digitali) to the municipality, authenticated via SPID/CIE and integrated with the DiMe 2.0 / MyPA platform of Città Metropolitana di Venezia.
• Biblioteca Comunale di Dolo - Villa Concina Public municipal library at Villa Concina (via Comunetto 5, Dolo), offering study rooms (Sala Peppino Impastato), physical collections, and access to the MLOL digital newsstand platform.
• MLOL - Edicola Digitale (Digital Newsstand) Digital newsstand platform integrated with the Biblioteca Comunale, providing free online access to over 7,000 newspapers and periodicals from 90 countries in 40 languages, including Italian titles (La Repubblica, Il Corriere della Sera, Il Sole 24 Ore, La Gazzetta dello Sport) and international titles (The New York Times, Vanity Fair). Accessible from any device.
• Trasporto scolastico - Scuolabus (School Bus Service) School transport service for primary and lower-secondary school pupils. Registration, management, and any reduced-fee requests are handled via the E-Civis platform with SPID/CIE access; authorized self-route applications from bus stop to home are available.
• Cedole librarie per la scuola primaria (Digital Schoolbook Vouchers) Free textbook voucher service for primary school pupils resident in the Comune di Dolo. Activation and management fully via the E-Civis digital portal; parents access with SPID/CIE and present the pupil's fiscal code at the trusted bookseller.
• Asilo Nido Comunale (Municipal Nursery) Municipal nursery (asilo nido) admission service for the Comune di Dolo, with applications managed through the Documenti e dati / Modulistica section.
• Affido familiare (Foster Care Service) Municipal foster-family (affido) service for families and territorial services, managed in cooperation with CASF - CRF Centro per l'Affido e la Solidarietà Familiare (Via Miranese 16, Mirano). Free service; booking by appointment with Servizi Sociali.
• Assistenza economica individuale (Economic Assistance) Individual economic-contribution service for citizens in difficulty, delivered through personalized intervention projects agreed with the municipal social services (Servizi Sociali).
• MyPay - Pagamenti digitali (Digital Payments) Digital payments portal of Regione del Veneto enabling citizens to make online payments to the Comune di Dolo (tax code C_D325) for municipal fees, tariffs, and contributions.
• E-Civis - Servizi scolastici Third-party SaaS platform integrated by Comune di Dolo for school services: school bus registrations, digital schoolbook vouchers (cedole librarie), and other education administration services for IC Tina Anselmi. SPID/CIE authentication.
• Portale Genitori Sodexo (Mensa scolastica) Parents portal provided by Sodexo for managing the school canteen (mensa scolastica) service for pupils of schools in the Comune di Dolo.
• ANPR - Anagrafe Nazionale della Popolazione Residente Access point to Italy's National Resident Population Register (ANPR) integrated by Comune di Dolo for residency services, listed under "Siti tematici" on the homepage.
• Cloud SAAS - Gestione servizi comunali (PNRR M1C1 Inv. 1.2) PNRR M1C1 - Investimento 1.2 project enabling migration and management of municipal services on Cloud in SAAS mode. Funded under the Italian National Recovery and Resilience Plan (Next Generation EU).
• Servizi e cittadinanza digitale (PNRR M1C1 Inv. 1.4) PNRR M1C1 - Investimento 1.4 project for the provision of digital services and digital citizenship to Comune di Dolo, funded under Next Generation EU.
• Whistleblowing - Segnalazione illeciti Third-party whistleblowing reporting platform integrated by Comune di Dolo to enable illicit-conduct reporting in the workplace context under Legislative Decree 24/2023.
• SUAP - Sportello Unico Attività Produttive Single point of contact (Sportello Unico) between businesses and institutions for all administrative practices related to opening and managing enterprises in the Comune di Dolo.
• Igiene urbana - rifiuti (Urban Hygiene / Waste Service) Municipal waste-management and door-to-door collection service operated by Veritas on behalf of the Comune di Dolo. Includes a dedicated pannolini/pannoloni (diapers) collection service.
• Servizi Sociali (Social Services) Municipal social services office responsible for welfare-state assistance to people in difficulty. Tel. +39 041 5121993, email [email protected].
• Servizi bibliotecari (Library Services) Cultural, library and leisure service managed by the Biblioteca Comunale at Villa Concina, via Comunetto 5, Dolo. Tel. +39 041 411090, [email protected].
• C.E.D. (Centro Elaborazione Dati - IT Office) Municipal IT / digitalization office (Centro Elaborazione Dati), responsible for the digitalization and IT infrastructure of the Comune di Dolo, including PNRR-funded digital transition projects.

Quantifiable outcome

• Digitized citizen access via CliccaDolo and SPID/CIE-enabled online services, reducing the need for in-person visits
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered flagship, core and minor.

• Unione dei Comuni Città della Riviera del BrentaflagshipStrategic or Co-development PartnerInter-municipal union jointly formed by the Comune di Dolo with Campagna Lupia, Fiesso d'Artico and Fossò for the joint management of public services and local-government functions.
• Veritas S.p.A.coreOthersMunicipal waste-collection and environmental-services provider serving Dolo as part of the broader Veritas multi-utility portfolio across the Venice metropolitan area.
• Venis S.p.A.coreTechnology or IntegrationTechnology partner that developed the DiMe 2.0 document and workflow management platform used by the Comune's back-office operations.
• Regione del VenetocoreOthersSupra-municipal authority: provides policy direction, transfer funding (including PNRR co-financing), and operates the MyPay digital-payments platform used by the Comune.
• Città Metropolitana di VeneziacoreOthersMetropolitan-city authority in which the Comune di Dolo is situated; provides coordination, secondary regulation, and funding for local initiatives.
• Polimatica Progetti srlminorOthersExternal Data Protection Officer (DPO) service provider supporting the Comune's GDPR compliance.
• Sodexo ItaliacoreOthersCatering partner providing school-meal services for the Comune's schools (including IC Tina Anselmi).
• Istituto Comprensivo Tina AnselmicoreOthersLocal state-school institute served by municipal education services including school meals (Sodexo) and transport.
• CASF/CRF — Centro per l'Affido e la Solidarietà FamiliareminorOthersPartner social-services organization referenced by Settore VI Servizi Sociali e Sport for affidamento familiare and family-solidarity programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Comune di Spinea: Neighboring Veneto comune in the same metropolitan-city perimeter, part of the MLOL digital newsstand consortium and the Veritas service area — comparable digital-service profile.
• Comune di Mirano: Adjacent municipality in Città Metropolitana di Venezia with similar PNRR-funded digital programs (Cloud SAAS, digital citizenship) and participation in the Veritas waste-collection perimeter — comparable mid-sized Veneto comune.

Broad incumbents

• Comune di Venezia: Larger Veneto municipal authority within the same Città Metropolitana di Venezia; operates a more extensive municipal-services platform and serves as a broader incumbent for digital public services in the region.
• Comune di Padova: Larger Veneto regional capital municipality with mature digital-services stack and extensive PNRR execution; relevant benchmark for digital transformation scope within the same region.

Direct peers

• Comune di Campagna Lupia: Member of the same Unione dei Comuni Città della Riviera del Brenta and operates an identical municipal-services model for its own residents — most directly comparable peer.
• Comune di Fossò: Fourth member of the Unione Riviera del Brenta; comparable small Veneto municipality with shared services and identical regional digital-platform integrations.
• Comune di Fiesso d'Artico: Fourth member of the Unione Riviera del Brenta, sharing joint management of public services and the same DiMe 2.0 / regional technology stack — same size band and governance model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC7G7xgQ1IfVRQExF5jHqb_g
• Facebookfacebook.com/comune.dolo.ve.it
• Instagraminstagram.com/comune_di_dolo
• Xx.com/comunedolo

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comune di Dolo