Bay Community Health

What Bay Community Health does

Bay Community Health is a private, nonprofit 501(c)(3) Federally Qualified Health Center (FQHC) operating three clinical locations — West River (headquarters), Shady Side, and Lothian — in Southern Anne Arundel County, Maryland. The organization has served the region for over 40 years (since the early 1980s, originally as Owensville Primary Care) and transitioned from an FQHC Look-Alike to a full HRSA-designated FQHC in December 2013. It provides integrated primary care, pediatric services, behavioral health, NCQA-accredited care management, financial/insurance enrollment assistance, and community outreach programs to patients of all ages regardless of insurance status or ability to pay.

The core technology stack consists of the eClinicalWorks (eCW) cloud-based electronic medical records system, a secure patient portal providing 24-hour access to records and provider communication, and the HEALOW mobile application enabling telehealth video consultations. The care delivery model is structured around the NCQA Patient-Centered Medical Home framework, with sliding fee scale billing, translation services in 40+ languages, and extended evening/Saturday hours at the main West River site. Operational support comes from a board of directors where 51% of members are active patients, satisfying FQHC governance requirements.

Bay Community Health generates revenue from three streams: patient service fees (insurance reimbursement plus sliding fee payments from uninsured patients), federal HRSA FQHC grant funding supporting primary care delivery in underserved areas, and tax-deductible charitable donations through the Combined Federal Campaign (CFC #13175) and Maryland Charity Campaign (#8260). Revenue is not publicly disclosed. The organization holds HRSA Health Center Quality Leader recognition (2019, top 30% of 1,362 health centers) and has active referral partnerships with Anne Arundel Medical Center, Calvert Medical Center, and both county public school systems. Current CEO Dr. Erica Johnson assumed leadership following the May 2020 passing of former CEO Sharon V. Widmann.

Name

Bay Community Health

Legal name

Bay Community Health

Website

https://baycommunityhealth.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Bay Community Health is a nonprofit Federally Qualified Health Center operating three clinics in Southern Anne Arundel County, Maryland, delivering primary care, pediatrics, behavioral health, and care management to insured and uninsured patients on a sliding fee scale.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health center
• Primary care services
• Behavioral health
• Federally qualified health
• Care management

Headquarters

HQ city

West River

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Service Revenue: Fee-for-service payments from patients with insurance (private plans, Medicare, Medicaid) and sliding fee scale payments from uninsured patients based on household income and family size
2. Federal FQHC Funding: Federal grants from Health Resources and Services Administration (HRSA) as a Federally Qualified Health Center serving underserved areas, providing primary care services in exchange for meeting stringent requirements including sliding fee scale
3. Donations and Charitable Contributions: Tax-deductible donations from individuals and organizations supporting the nonprofit mission, including Combined Federal Campaign (CFC #13175) and Maryland Charity Campaign (#8260)

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Bay Community Health is a Federally Qualified Health Center (FQHC) that delivers comprehensive primary care, pediatric services, behavioral health, care management, and community outreach services through a Patient-Centered Medical Home model. The organization serves all ages regardless of insurance status through three physical locations in Southern Anne Arundel County, Maryland, supplemented by telehealth capabilities, sliding fee scale programs, insurance enrollment assistance, and various community wellness programs.

Product overview

Bay Community Health is a Federally Qualified Health Center (FQHC) offering an integrated healthcare delivery system with Primary Care, Pediatric Services, Behavioral Health, Care Management, Financial Assistance, and Community Outreach as its core service lines. The organization operates a Patient-Centered Medical Home model and provides telehealth/virtual visit capabilities through its patient portal and HEALOW mobile application. Additional offerings include insurance enrollment assistance, sliding fee programs for uninsured patients, and various community wellness programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary care services including family physicians, internists, nurse practitioners, and physician assistants providing preventative care, acute care, and chronic disease management for patients of all ages.
• Pediatric Services

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• NAMI (National Alliance on Mental Illness)coreStrategic or Co-development Partner · 27 January 2026Joint NAMI Family-to-Family education program - an 8-session evidence-based course for family members and caregivers of adults with mental health conditions. Sessions held at BCH West River location starting January 27, 2026.
• Anne Arundel Medical CentercoreStrategic or Co-development PartnerRegional hospital partner providing specialty care referrals and coordinated patient care for residents of Southern Anne Arundel County
• Calvert Medical CentercoreStrategic or Co-development PartnerRegional hospital partner providing specialty care referrals and coordinated patient care for neighboring county residents
• Anne Arundel County Department of HealthcoreStrategic or Co-development PartnerPartnership for smoking cessation courses (Freedom from Smoking program) and Narcan/opioid response training programs. BCH is an authorized Opioid Response Program site.
• Anne Arundel County Public SchoolscoreStrategic or Co-development PartnerBirth to Five Referral Program partnership providing free diagnostic and intervention services for children with developmental delays or disabilities. School health services and sports physicals coordination.
• Calvert County Public SchoolsminorStrategic or Co-development PartnerSchool health services coordination for student wellness visits, immunizations, and sports physicals
• Shore United BankminorGTM or Marketing PartnerHost site for Anne Arundel County Mobile Food Pantry at Lothian location, providing free food access to community members in need
• Maryland WIC ProgramminorStrategic or Co-development PartnerWIC nutrition program services offered onsite at Lothian office on select Tuesdays, providing food, breastfeeding help, and referrals for women, infants, and children
• Anne Arundel County Food and Resource BankminorOthersCommunity resource link for patients requiring food assistance and social services support
• South County Bridges to a Drug-Free CommunityminorOthersSubstance abuse prevention coalition for Southern Maryland area, connecting patients to community resources

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Chase Brexton Health Care: Maryland-based FQHC operating multiple sites in Baltimore City and surrounding counties, offering primary care, behavioral health, and pharmacy services to underserved populations. Directly comparable to BCH as a multi-site Maryland FQHC with sliding fee scale and integrated care model, though at a meaningfully larger scale.
• CCI Health & Wellness Services: Maryland FQHC with locations in Montgomery and Prince George's counties offering primary care, behavioral health, and care management. Comparable to BCH as a multi-site Maryland FQHC serving diverse uninsured and Medicaid populations, though in a different regional market.
• Total Health Care: Baltimore-based FQHC providing primary care, behavioral health, and dental services across multiple sites. Comparable to BCH as a Maryland FQHC with HRSA funding and sliding fee scale, though located in an urban rather than suburban/rural setting.
• Unity Health Care: Washington, DC-based FQHC network with 20+ sites serving Medicaid and uninsured populations. Highly comparable to BCH as an integrated primary care/behavioral health FQHC; notably, BCH's CMO Dr. Njiru-Sewer trained at Unity Health Care's family medicine residency.
• Mary's Center: DC-metro FQHC serving Maryland and DC with primary care, behavioral health, and social services, with strong language access capabilities. Comparable to BCH as an FQHC serving diverse underserved populations with translation services (BCH supports 40+ languages).
• Health Care for the Homeless: Baltimore-based FQHC serving homeless and low-income populations with primary care, behavioral health, and case management. Comparable to BCH as a Maryland FQHC with sliding fee scale and HRSA funding, though serving a different population segment (homeless vs. general underserved).
• Greater Baden Medical Services: Southern Maryland FQHC serving Charles and St. Mary's counties with primary care, behavioral health, and care management. Comparable to BCH as a Maryland FQHC serving a similar Southern Maryland geographic corridor, though in adjacent rather than overlapping counties.
• Family Health Centers of Baltimore: Baltimore-based FQHC operating multiple sites with primary care, behavioral health, and substance use services. Comparable to BCH as a Maryland FQHC with HRSA funding and sliding fee scale, though at larger scale and in an urban market.

Regional players

• Luminis Health (Anne Arundel Medical Center): Regional health system operating Anne Arundel Medical Center and other facilities in the same geographic market as BCH. A key referral partner but also a potential competitor in primary care and behavioral health across Southern Anne Arundel County.
• CalvertHealth Medical Center: Regional hospital system serving Calvert County, adjacent to BCH's service area. Functions as a referral partner for BCH while also providing primary care services in overlapping communities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/BayCommunityHC
• YouTubeyoutube.com/@baycommunityhealthfqhc
• Facebookfacebook.com/BayCommunityHC

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bay Community Health