Mediprotect

What Mediprotect does

Mediprotect (legally PSC Medical & General Insurance Brokers Pty Ltd) is an Australian specialist insurance brokerage exclusively serving the healthcare sector. Founded in September 1999 and headquartered in South Brisbane, Queensland, the company places tailored insurance coverage for over 3,000 healthcare clients nationwide, spanning dental practices, general medical practices, day hospitals/surgeries, allied health professionals, NDIS providers, aged care operators, and healthcare associations. Its product portfolio centers on three core lines — Medical Malpractice Insurance, Management Liability Insurance, and Healthcare Association Liability Insurance — supplemented by vertical-specific packages (dental, general practice, day hospital, NDIS/aged care, allied health), a Cyber Insurance module, Workers Compensation, Property and General Liability, Business Insurance, and an in-house claims advocacy service that includes 24/7 medico-legal advice. Underlying technology is conventional brokerage infrastructure: policy administration, underwriting conversations with carrier partners, and client-facing digital touchpoints (website, quote forms, downloadable risk checklists), with no proprietary AI or software platform disclosed.

The business operates as a division of PSC Insurance Brokers, itself part of The Envest Group, the Australasian platform of London-listed Ardonagh Group. Mediprotect earns revenue primarily via commissions on premiums placed with insurance carriers, supplemented by premium funding services that help clients manage cash flow on annual policy payments. Pricing is quote-based and not publicly disclosed, with Management Liability policies starting from approximately $800 annually. Go-to-market is sales-led: dedicated account managers across Australian offices handle direct outreach, while distribution is amplified through endorsed/approved product provider relationships with industry associations including Day Hospitals Australia (since 2006/2009), the Australian Dental Association Queensland (exclusive formal scheme), the Australian Association of Practice Managers, and Senior Helpers Australia. The company employs 11-50 staff and is not independently listed or funded.

Name

Mediprotect

Legal name

PSC Medical & General Insurance Brokers Pty Ltd t/as PSC Insurance Brokers Mediprotect

Website

https://mediprotect.com.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Mediprotect is an Australian specialist insurance brokerage exclusively serving the healthcare sector, placing medical malpractice, management liability, and tailored commercial coverage for 3,000+ medical, dental, day hospital, NDIS, and allied health clients as a division of PSC Insurance Brokers.

Ownership category

akta.pro rank

Product category

Healthcare Insurance Brokerage

NAICS

Health Care and Social Assistance (62)

SIC

Hospital & Medical Service Plans (6324)

akta.pro primary industry

Healthcare Professional Liability (Med Mal) (FSAJAGAE)

Keywords

• Healthcare insurance brokerage
• Medical malpractice insurance
• Professional indemnity insurance
• Management liability insurance
• Day hospital insurance

Headquarters

HQ city

Milton

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance brokerage commissions: Earn commissions from insurance providers for placing coverage for healthcare clients. Revenue derived from premiums paid by policyholders.
2. Premium funding: Premium funding services offered to help clients manage cash flow when paying insurance premiums.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Mediprotect is an Australian specialist insurance brokerage that places and manages tailored insurance coverage for healthcare professionals, medical practices, dental practices, day hospitals, allied health professionals, NDIS and aged care providers, and healthcare associations. Core products include Medical Malpractice, Management Liability, and Healthcare Association Liability insurance, complemented by sector-specific packages (Dental, General Practice, Day Hospital, Allied Health, NDIS/Aged Care, Business, Healthcare Associations) and in-house claims advocacy services.

Product overview

PSC Mediprotect offers a comprehensive portfolio of specialist insurance solutions exclusively for the healthcare sector. The core offerings include Medical Malpractice Insurance (providing essential protection against clinical negligence claims with 24/7 medico-legal advice), Management Liability Insurance (covering directors, officers, and company exposures), and Healthcare Association Liability Insurance (protecting associations and their officers). These are supplemented by tailored add-on modules covering Dental Practice Insurance, General Practice Insurance, Day Hospital Insurance, NDIS and Aged Care Insurance, Allied Health Insurance, Business Insurance, Cyber Insurance, Workers Compensation, and Property and General Liability. The company also provides dedicated in-house claims advocacy services. All products are designed to address the specific and diverse risks faced by healthcare professionals, with the ability to tailor policies to individual operational needs. PSC Mediprotect serves over 3000 healthcare clients Australia-wide and is backed by the PSC Insurance Group (ASX:PSI) and Envest Group.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Malpractice Insurance Protection for medical establishments and healthcare professionals against claims of clinical negligence, covering legal costs, damages from breach of professional duty, and providing access to 24/7 medico-legal advice. Targeted at medical practitioners and healthcare facilities.
• Management Liability Insurance Comprehensive policy protecting directors, officers, and companies against personal liability for breaches of duties, covering company liability, D&O, employment practices liability, and fidelity components. Targeted at owners, directors and management of healthcare businesses and associations.
• Healthcare Association Liability Insurance Specialised policy protecting healthcare associations, not-for-profit organisations, and their officers against litigation, providing entity cover, D&O, professional indemnity, and employment practices liability. Targeted at healthcare associations and not-for-profit organisations.
• Dental Practice Insurance Tailored insurance package for dental practices covering building, contents, business interruption, liability, employee dishonesty, equipment breakdown, and tax investigation. Targeted at dental practice owners across Australia, including ADAQ members.
• General Practice Insurance Insurance solutions for general medical practices covering professional risks indemnity, cyber insurance, journey cover, directors group accident, and corporate travel insurance. Targeted at general practice owners facing increasing litigation exposure.
• Day Hospital Insurance Comprehensive protection for day hospitals covering malpractice, property, business interruption, and equipment breakdown across specialties including endoscopy, dermatology, and ophthalmology. Targeted at operators of licensed day hospitals and day surgeries in Australia.
• NDIS and Aged Care Insurance Tailored insurance solutions for disability support organisations and aged care providers covering liability, malpractice, management liability, cyber, volunteers personal accident, and building contents. Targeted at NDIS providers and aged care operators from solo home care workers to large multi-bed facilities.
• Allied Health Insurance Insurance solutions for allied health professionals including nurses, physical therapists, occupational therapists, speech pathologists, and dietitians, covering cyber liability, building and contents, business interruption, and equipment breakdown. Targeted at allied health practitioners with patient-facing exposure.
• Business Insurance Commercial and office insurance packages for medical and dental practices and day surgeries, providing property and general liability protection. Targeted at healthcare business owners and operators.
• Healthcare Associations Insurance Comprehensive insurance package for healthcare associations covering building, contents, business interruption, money, glass, liability, employee dishonesty, equipment breakdown, and tax investigation. Targeted at healthcare associations and primary health networks.
• Claims Services In-house claims advocacy and support services guiding healthcare clients from lodgement to settlement, with dedicated account managers and emergency contact assistance. Targeted at Mediprotect's healthcare insurance policyholders.

Quantifiable outcome

• Over 3000 healthcare clients protected Australia-wide
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Day Hospitals AustraliacoreGTM or Marketing Partner · 1 January 2009Partnership since 2009 (15 years) providing insurance and risk advisory services to DHA members. CEO Jane Griffiths publicly endorsed the partnership for enabling advocacy and support to ensure sector relevance and sustainability.
• Day Hospitals AustraliacoreGTM or Marketing Partner · 1 January 2006Partnership since 2006 (15+ years) providing insurance and risk advisory services. Mediprotect is endorsed as approved product provider for DHA members. The partnership provides deep understanding of day hospital sector risks and needs, with Mediprotect working closely with DHA to ensure risk management and insurance solutions align with patient care delivery.
• Australian Dental Association Queensland (ADAQ)coreStrategic or Co-development PartnerFormal scheme partnership exclusive to ADA members providing tailored, comprehensive protection for dental professionals, their employees, and patients. Mediprotect has developed products that directly address the specific risks faced by dentists based on comprehensive experience in the healthcare sector.
• Senior Helpers AustraliaminorGTM or Marketing PartnerAssociation partnership providing insurance services to Senior Helpers Australia members.
• Australian Association of Practice Managers (AAPM)minorGTM or Marketing PartnerAssociation partnership providing insurance solutions to AAPM members.
• PSC Insurance BrokerscoreOthersMediprotect is a division of PSC Insurance Brokers, which is part of The Envest Group. Envest is the Australasian platform for The Ardonagh Group, a global insurance distribution leader with 200+ offices across 30+ countries.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Guild Insurance: Australian specialty insurer focused on healthcare and pharmacy professionals, including dentists, optometrists, and veterinarians. Strong direct overlap with Mediprotect's dental and allied health verticals and association-based distribution model.
• Avant Mutual: Australia's leading medical defense organization and mutual providing medical indemnity insurance to doctors, specialists, and healthcare practices. Most direct comparable to Mediprotect given shared focus on healthcare professional liability and Australian-only market presence.
• Honan Insurance Group: Australian mid-market insurance broker with healthcare and professional services specialty practices. Direct peer in the Australian specialist broker landscape, with overlapping association distribution and SME healthcare client focus.
• MIGA (Medical Insurance Group Australia): Australian medical defense organization and insurer providing medical indemnity and professional liability cover to doctors, medical students, and corporate healthcare entities. Direct peer in healthcare professional liability distribution.
• MDA National: Australian medical defense organization providing professional indemnity and medico-legal support to doctors and healthcare professionals. Direct peer given overlap in medical malpractice and healthcare professional liability products in Australia.

Broad incumbents

• Aon Australia: Global insurance and risk advisory broker with substantial Australian healthcare practice. Serves hospitals, day surgeries, and healthcare professionals with broader multi-line solutions; competes for the same end-clients as Mediprotect but as part of an enterprise-wide portfolio.
• PSC Insurance Brokers: Parent brand and broader Australian insurance brokerage division under which Mediprotect operates. Comparable as a same-group specialist insurance distributor with multi-vertical coverage; not a competitor but the parent platform Mediprotect sits within.
• Marsh Australia: Global insurance broker with deep Australian healthcare segment coverage, including hospitals, aged care, and medical malpractice placements. Competes on larger, more complex accounts while Mediprotect focuses on SME and association-affiliated clients.
• Insurance Australia Group (IAG): Largest general insurance company in Australia (ASX: IAG), underwriting commercial and professional lines including healthcare and professional indemnity. Adjacent incumbent providing carrier-side competition for placement economics.
• Arthur J. Gallagher Australia: International insurance and risk management broker with Australian healthcare and professional liability capabilities. Comparable broader incumbent competing for healthcare association and provider business.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/imgamediprotect

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mediprotect