Youth Link
Youth Link is a Cairns-based non-profit (founded 1990) providing specialist homelessness, housing, health, and wellbeing services to young people aged 12-24 across Far North Queensland, operating a 'No Wrong Door' Youth HUB model funded by Queensland Government grants, donations, and foundation support.
- Company typePrivate
- Founded1990
- HeadquartersCairns, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Youth Link does
Youth Link (legally Youth Service Providers Incorporated, ABN 77 002 621 962) is a Cairns, Queensland-based non-government, non-profit organization and registered charity (No. 1188) founded in 1990 in response to the Burdekin Report on Youth Homelessness. It operates as a 'No Wrong Door' Youth HUB serving young people aged 12-24 who are homeless or at risk of homelessness across the Cairns Region, with a place-based outreach presence in Kuranda on the Atherton Tablelands established in late 2013. Its core offering is a coordinated suite of Specialist Homelessness Services including Transitional Accommodation (up to 12 months), Housing and Information Program, Head Lease Program, Same House Different Landlord Program, Centre-Based Drop-In access, and a Housing Mobile outreach service. Adjacent programs include the Prevention and Testing Program (Needle and Syringe Program, operating since 1986), the Young Parent and Youth Wellbeing Program for ages 8-21, and the Youth Cre8 Kuranda creative arts initiative. The organization also produces the 'Youth Focus' weekly radio program on Bumma Bippera Radio 98.7 FM and operates a Peer Education volunteer training program.
Youth Link firmographics
Firmographics- Name
- Youth Link
- Legal name
- Youth Service Providers Incorporated
- Website
- https://youthlink.org.au
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Youth Link is a Cairns-based non-profit (founded 1990) providing specialist homelessness, housing, health, and wellbeing services to young people aged 12-24 across Far North Queensland, operating a 'No Wrong Door' Youth HUB model funded by Queensland Government grants, donations, and foundation support.
- Ownership category
- akta.pro rank
Youth Link industry classification
Industry- Product category
- Youth Homelessness Services
- NAICS
- Child and Youth Services (62411)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)
- akta.pro secondary industry
- Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)
Keywords
Where Youth Link is headquartered
LocationHeadquarters
- HQ city
- Cairns
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Youth Link business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Government Funding: Core operational funding from Queensland Government departments including Department of Child Safety, Seniors and Disability Services (Youth Support Program, Young Parent and Youth Wellbeing), Department of Communities, Housing and Digital Economy (Specialist Homelessness Services, Transitional Housing, Mobile Outreach, Crisis Accommodation), and Queensland Health (Prevention and Testing Program, Needle and Syringe Program).
- Donations: Individual donations accepted online, by cheque, or at ANZ bank branches. Donations support disadvantaged and homeless youth in the Cairns Region.
- Third-party Giving Programs: Partnership with GIVIT online not-for-profit connecting generosity with need, IGA charity checkout program, and Containers for Change Scheme.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free services for homeless and at-risk youth |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Youth Link product offering
Product offeringCore offering
Youth Link is a non-profit community organization providing specialist homelessness services, transitional housing, mobile outreach, and youth health programs for young people aged 12-24 in the Cairns Region of Far North Queensland. Operating under a 'No Wrong Door' approach since 1990, the organization functions as a 'one stop shop' youth hub integrating housing, health, case management, and support services under one roof, all delivered free of charge to eligible youth.
Product overview
Youth Link operates as a non-profit youth services organization providing a coordinated suite of homelessness and wellbeing programs for young people aged 12-24 in Cairns, Queensland. The core offering consists of Specialist Homelessness Services including Transitional Accommodation, Housing and Information Program (with Headlease and Same House Different Landlord components), Centre-Based Access and Support (Drop In hub), and Mobile Outreach Services. Health and support programs include the Needle and Syringe Program, Young Parent and Youth Wellbeing Program, and Youth Cre8 Kuranda creative arts initiative. The organization also operates Youth Focus, a weekly radio program. All services operate under a harm reduction methodology and 'No Wrong Door' principles, functioning as a youth hub that integrates multiple support programs under one roof.
Differentiator
Problem solved
Functional benefit
Products and services
- Specialist Homelessness Program - Transitional Accommodation Supported accommodation program enabling young people aged 16-20 years to transition to independent living with case management support for up to twelve months, focusing on pre-tenancy training, rights and responsibilities education, and financial security support.
- Specialist Homelessness Program - Housing and Information Program Specialist Homelessness Program for young people aged 16-20 years who are homeless or at risk of homelessness, utilizing Headlease Grants for private market rentals and providing tenancy support to help young people practice independence.
- Same House Different Landlord Program
Quantifiable outcome
- Supported accommodation and case management for young people transitioning to independence
- +1 more outcomes
Companies that use Youth Link
Customer profileSegments3 records
Ideal customer profiles3 records
Youth Link technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Youth Link partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered major and minor.
- Bumma Bippera Radio 98.7 FMmajorCommunity radio partnership for Youth Focus program - a weekly radio show every Wednesday 12pm-1pm providing broad community-based information to support young people across the Cairns Region and giving youth a voice to share their stories live on air.
- IGA (Pease Street and Southside)minorLocal grocery retailer charity partnership where customers can select Youth Link as their charity at checkout, with donations sent to Youth Link several times per year.
- Containers for Change SchememinorQueensland recycling incentive scheme allowing donors to contribute 10 cents per eligible container to Youth Link using scheme ID number C10413394.
- GIVITminorOnline not-for-profit connecting generosity with genuine need, enabling organizations like Youth Link to request items they require for young people they help.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Youth Link competitors and assessment
Company assessmentDirect peers
- Open Family Australia: Specialist youth homelessness and outreach organization in NSW operating drop-in centers, mobile outreach, and case management for young people experiencing or at risk of homelessness. Directly comparable to Youth Link in target demographic, service mix, and harm-reduction philosophy.
- MacKillop Family Services: Catholic agency providing out-of-home care, residential care, and youth homelessness services across Victoria, NSW, and WA. Comparable in wraparound support for vulnerable youth, including housing and wellbeing programs — though operates at larger geographic scale.
- Melbourne City Mission: Major Victorian youth services organization operating Frontyard (a youth hub similar to Youth Link's Drop-In), crisis accommodation, education programs, and homelessness case management. Comparable integrated-service model with comparable target age range (12-25).
- Brisbane Youth Service: Queensland-based specialist youth homelessness and wellbeing organization providing accommodation, case management, and health programs to young people aged 12-25. Highly comparable operating model to Youth Link, including transitional housing, drop-in services, and outreach — only the geographic catchment (Brisbane vs. Cairns) differs.
Broad incumbents
- Mission Australia: One of Australia's largest national NGOs, operating crisis accommodation, transitional housing, and youth services across all states. Competes with Youth Link for Queensland Government homelessness funding while offering broader portfolio including employment and family services.
- YWCA Australia: Federated national organization providing housing, homelessness, and wellbeing services for women and young people, including youth-specific accommodation in several states. Comparable target demographic and supported housing model, with broader women's services portfolio.
- Anglicare Australia: National network of state-based Anglican social service agencies providing youth housing, family support, and homelessness services. Anglicare Southern Queensland and North Queensland directly overlap with Youth Link's service territory and funding sources.
- The Salvation Army Australia: National faith-based organization delivering homelessness services including youth-specific accommodation, outreach, and case management. A likely competitor for the same Queensland Specialist Homelessness Services funding pool that supports Youth Link.
- St Vincent de Paul Society Queensland: Major Catholic charity operating homelessness services, including youth accommodation and material aid, across Queensland. Direct competitor for state and federal homelessness funding, with broader volunteer-driven donation infrastructure.
Emerging players
- Foyer Foundation: Australian charity scaling the Foyer model — combining education, training, and supported housing for young people aged 16-24 transitioning to independence. Conceptually adjacent to Youth Link's transitional accommodation approach, though education-anchored rather than health-anchored.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Youth Link social profiles
Digital presenceYouth Link financial estimates
Financial estimateRevenue estimate
Valuation estimate
Youth Link leadership team
Management profileNumber of profiles
Youth Link funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Youth Link M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Youth Link
What does Youth Link do?
Youth Link is a non-profit community organization providing specialist homelessness services, transitional housing, mobile outreach, and youth health programs for young people aged 12-24 in the Cairns Region of Far North Queensland. Operating under a 'No Wrong Door' approach since 1990, the organization functions as a 'one stop shop' youth hub integrating housing, health, case management, and support services under one roof, all delivered free of charge to eligible youth.
Is Youth Link a public or private company?
Youth Link is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Youth Link founded?
Youth Link was founded in 1990. It employs 1 to 10 people.
Where is Youth Link based?
Youth Link is headquartered in Cairns, Australia, in the Oceania region.
How does Youth Link make money?
Three revenue lines are on record. Government Funding is the primary driver. The others are donations and third-party Giving Programs.
Who are Youth Link's main competitors?
Direct peers on record are Open Family Australia, MacKillop Family Services, Melbourne City Mission and Brisbane Youth Service. Broad incumbents are Mission Australia, YWCA Australia, Anglicare Australia, The Salvation Army Australia and St Vincent de Paul Society Queensland. Foyer Foundation is listed as an emerging player.
Does Youth Link have an API?
No public API is recorded for Youth Link.
What industry is Youth Link in?
Youth Link's product category is Youth Homelessness Services. Its primary akta.pro industry code is BPAGADAO, Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits, with a secondary code of BPAGADAK, Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits. Its NAICS code is 62411 and its SIC code is 8300.