Opayo

What Opayo does

Opayo is the UK and EU-facing brand of the payment processing business operated by Elavon Financial Services DAC, which is itself part of U.S. Bank Europe DAC — the European subsidiary of U.S. Bancorp, one of the largest bank holding companies in the United States. The platform provides payment acceptance and processing infrastructure to more than 2 million merchants across 36 countries, handling approximately 6.6 billion transactions annually in over 100 currencies. It serves a broad vertical mix that includes retail, restaurants, hospitality, food and beverage, professional services, airlines, education, stadiums, and transport, with both SMB and enterprise customers. The UK office is located in Hammersmith, London; the operating entity is registered in Ireland; and Spanish operations are referenced via a Madrid presence.

The product suite comprises an Online Payment Gateway, in-store card machines and POS solutions, a Virtual Terminal for remote/MOTO payments, the Smartlink integrated payment offering, a Transaction Risk Analysis fraud and risk layer, multi-currency processing, and a Business Finance offering that extends into merchant capital. The platform is supported by a Developer Portal and a Partner Program that enable ISV and reseller integrations. The business is regulated as a payment institution by the Central Bank of Ireland (since 1991) and is supervised in the UK by the PRA and FCA.

Revenue mechanics are transaction-based: merchants pay processing fees per transaction, with quote-based pricing depending on volume, segment, and vertical. Distribution is direct and indirect, combining in-house sales with the partner/reseller channel and developer-led integrations. The parent company relationship with U.S. Bank provides balance-sheet support, global treasury infrastructure, and access to institutional customers, while Elavon's operational entity structure concentrates the European processing activity within a regulated, centralized platform.

Name

Opayo

Legal name

U.S. Bank Europe DAC

Website

https://opayo.co.uk

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Short description

Opayo, the UK/EU brand of Elavon (a U.S. Bank subsidiary), provides payment processing infrastructure to over 2 million merchants across 36 countries, handling 6.6 billion transactions annually in 100+ currencies across retail, hospitality, transport, and other verticals.

Ownership category

akta.pro rank

Product category

Payment Processing

akta.pro primary industry

Integrated Payment Processors (PSP/Acquirer) (FSAMABAA)

akta.pro secondary industries

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), EMV Chip, Magstripe & PIN Debit Acceptance (FSAMADAG)

Keywords

• Payment processing services
• Card machine solutions
• Online payment gateway
• Merchant acquiring services
• Point of sale systems

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Transaction Processing Fees: Fees charged per transaction processed through card machines, online gateway, or phone payments. Revenue scales with transaction volume.
2. Card Machine Hardware Sales: Sale or rental of card reading hardware and point-of-sale terminals for in-store payments
3. Payment Gateway Services: Online payment gateway services for e-commerce merchants, with charges for processing online transactions
4. Business Finance Services: Business financing solutions offered to merchants, potentially generating revenue through lending interest or fees

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Opayo (the European payment solutions brand of Elavon / U.S. Bank Europe DAC) sells card payment processing and merchant services to businesses across in-store, online, and over-the-phone channels. Its core products are an Online Payment Gateway for e-commerce, Card Machines and electronic Point of Sale systems for face-to-face retail, and a Virtual Terminal for phone-based payments. These are supported by multi-currency processing, fraud/risk tools, integrated POS connectivity, and merchant finance solutions.

Product overview

Opayo is a payment gateway and merchant services platform (brand under Elavon/U.S. Bank Europe DAC) offering a unified portfolio of payment solutions. The core products include an Online Payment Gateway for e-commerce, Card Machines and Point of Sale for in-store transactions, and a Virtual Terminal for phone-based payments. These are complemented by add-on modules including Smartlink (integrated POS-card machine connectivity), Transaction Risk Analysis for fraud prevention, Currency Solutions for multi-currency processing, and Business Finance for merchant financing. The platform supports over 100 currencies across 36 countries with 6.6 billion annual transactions.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Payment Gateway A secure payments gateway that enables merchants to accept online e-commerce transactions while protecting customer data and merchant reputation. Designed for businesses selling online who need safe, reliable payment acceptance.
• Card Machines Card readers for face-to-face payments at shop counters or on the go, enabling convenient and secure in-store card transactions for retail and hospitality merchants.
• Point of Sale (POS) Electronic point-of-sale system for contactless payments at retail locations, integrated with inventory control and linked to reporting structures for back-office reconciliation.
• Virtual Terminal Allows merchants to take secure payments over the phone even when clients are not in the office, enabling remote payment processing at times that suit customers. Targeted at professional services and other merchants taking phone orders.
• Smartlink Integrated payments system where card machines are fully connected to the point-of-sale system, eliminating manual data entry and ensuring automatic reconciliation between in-store payments and back-office records.
• Transaction Risk Analysis Security feature that analyses transactions to identify and mitigate fraudulent activity and payment risks, leveraging data from billions of processed payments to screen merchants' transactions.
• Currency Solutions Multi-currency support enabling merchants to accept and process payments in over 100 currencies across 36 countries, supporting international sales and cross-border commerce.
• Business Finance Financial services supporting merchant growth through payments, providing access to working capital and financing options for Opayo/Elavon merchants.

Quantifiable outcome

• 2 million+ merchants trust Opayo/Elavon for payment processing
• +3 more outcomes

Named customers5 records

Segments11 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SumUp: European-focused SMB card reader and payment processing provider with transparent per-transaction pricing. Competes directly with Opayo's SMB-facing card machines and online payment gateway in the UK and European markets.
• Dojo: UK-based SMB payment processor and card reader provider offering transparent pricing to small merchants. Strong direct competitor to Opayo in the UK SMB card-present market.
• Adyen: Unified global payment processor with multi-currency and omnichannel capabilities across in-store and online. Comparable to Opayo in multi-currency support (though larger geographic footprint) and a direct competitor in enterprise and cross-border commerce.
• Square (Block): Integrated POS, card reader, and payment processing provider for SMBs and mid-market merchants. Direct competitor to Opayo's Card Machines, POS, and integrated Smartlink offerings in the SMB segment.
• Stripe: API-first online payment processor serving SMBs through enterprises globally. Competes directly with Opayo's Online Payment Gateway and developer portal offerings, with stronger brand in digital-native and mid-market segments.
• Worldpay: One of the largest global payment processors and merchant acquirers, serving SMBs through enterprises across multiple geographies. Direct competitor to Elavon/Opayo in card-present, e-commerce, and omnichannel payment acceptance.
• Checkout.com: Global PSP with strong enterprise and digital-merchant focus, providing online payment processing, multi-currency, and fraud tools. Comparable to Opayo's Online Payment Gateway and Currency Solutions for larger merchants.

Regional players

• Mollie: European payment processor serving SMBs and mid-market merchants with developer-friendly APIs and transparent pricing. Comparable to Opayo in European geographic focus and SMB/mid-market positioning, though more concentrated in continental Europe.

Broad incumbents

• Fiserv: Diversified financial services technology provider offering merchant acquiring (Clover) and processing solutions. Direct overlap with Opayo's integrated POS and merchant services portfolio, particularly through Clover SMB hardware+software.
• Global Payments: Large diversified payments company offering merchant acquiring, issuing, and processing services worldwide. Competes broadly with Opayo across SMB and enterprise acquiring, with overlapping integrated POS offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@elavoneurope
• Facebookfacebook.com/SagePayUK
• LinkedInlinkedin.com/company/sage-pay
• Instagraminstagram.com/elavon_europe
• Xx.com/Amy_SagePay

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Opayo