Voices of Hope

What Voices of Hope does

Voices of Hope is a 501(c)(3) nonprofit crisis intervention organization headquartered in Great Falls, Montana, operating since 2006 as an independent entity with roots tracing back to the Crisis and Information Center founded in 1971. The organization provides a 24/7 crisis hotline, sexual assault survivor advocacy with trauma-informed counseling, connection to the National Suicide Prevention Lifeline (1-800-273-TALK), and participation in the Montana 2-1-1 resource referral network. Its stated service area covers all 56 counties of Montana and all Native American communities, making it the farthest reaching crisis center in the state. Core services are delivered by trained staff and volunteers, with crisis line volunteers completing more than 80 hours of training and sexual assault advocates completing an additional 30 hours.

The organization's business model is that of a community-supported nonprofit: all services are provided free of charge to individuals, with no fees collected for crisis intervention, sexual assault advocacy, information and referral services, or community education. Revenue is derived from donations, grants, and likely state or federal funding streams, though no financials are disclosed. Voices of Hope holds national accreditation from the Alliance for Information and Referral Systems and is a member of the American Association of Suicidology, the National Suicide Prevention Lifeline network, and the Montana 211 Coalition. The organization is governed by a board of directors and has 1-10 employees, with significant operational capacity delivered through volunteer labor.

From a technology standpoint, no proprietary platforms, AI/ML systems, APIs, or digital products are disclosed; service delivery relies on traditional telephone-based crisis intervention, in-person advocacy, and referral routing. The organization has no mobile application, no public SDK, and no documented integrations, reflecting a service model centered on human-to-human support rather than digital product surface.

Name

Voices of Hope

Legal name

Voices of Hope

Website

https://voicesofhopemt.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1–10 employees

Short description

Voices of Hope is a Montana-based 501(c)(3) nonprofit providing a 24/7 crisis hotline, sexual assault survivor advocacy, and resource referrals to individuals across all 56 Montana counties and Native American communities, with all services offered free of charge.

Ownership category

akta.pro rank

Product category

Crisis Intervention Services

NAICS

Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGAEAH), Domestic Violence & Abuse Support Services (BPAGAEAD)

Keywords

• Crisis intervention services
• Suicide prevention hotline
• Sexual assault advocacy
• Community resource referrals
• Mental health support

Headquarters

HQ city

Great Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Voices of Hope is a nonprofit 501(c)(3) organization that provides free, confidential crisis intervention services, sexual assault survivor advocacy, and community resource referrals to individuals across Montana. Its core services include a 24/7 local crisis line, a sexual assault survivor advocacy program, referral to the National Suicide Prevention Lifeline, and operation of the Montana 2-1-1 community resource hotline.

Product overview

Voices of Hope is a non-profit crisis intervention organization providing a unified suite of support services centered around its 24/7 crisis hotline and sexual assault advocacy programs. The core offerings include the 24-Hour Crisis Line for immediate emotional support and referrals, Sexual Assault Survivor Advocacy for trauma-informed counseling, National Suicide Hotline connection, and Montana 2-1-1 resource referrals. The organization supplements its direct services with volunteer programs (Crisis Line Volunteer Program with 80+ hours of training and Sexual Assault Advocate training with 30 additional hours) and Board of Directors membership opportunities. All services are provided free of charge and operate around the clock, 365 days per year.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Crisis Line Free, confidential 24/7 telephone crisis intervention line for individuals in Montana experiencing emotional or mental health distress.
• Sexual Assault Survivor Advocacy Confidential advocacy and support services for survivors of sexual assault in Montana, including crisis response and connection to resources.
• National Suicide Hotline Referral Referral and connection service routing Montana callers to the National Suicide Prevention Lifeline.
• Montana 2-1-1 Resource Hotline Community information and referral service operated by Voices of Hope that connects Montana residents to local health and human services resources via the 2-1-1 number.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• National Suicide Prevention Lifeline NetworkcoreStrategic or Co-development PartnerVoices of Hope is a member of the National Suicide Prevention Lifeline network (1-800-273-TALK), routing callers to the nearest crisis center and providing suicide prevention services as part of the national network.
• Montana 211 CoalitioncoreStrategic or Co-development PartnerVoices of Hope is a member of the Montana 211 coalition, which provides referrals for human services throughout Montana and connects Montanans with community resources and assistance.
• American Association of SuicidologycoreStrategic or Co-development PartnerVoices of Hope is a member of the American Association of Suicidology, demonstrating commitment to suicide prevention best practices and professional standards in crisis intervention.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• SAMHSA National Helpline: Federal substance use and mental health information/referral helpline. Comparable as a free, government-backed 24/7 referral and crisis support service.
• American Foundation for Suicide Prevention (AFSP): National nonprofit focused on suicide prevention through research, education, advocacy and loss support. Comparable as a sibling organization in the suicide prevention ecosystem in which Voices of Hope operates.
• NAMI (National Alliance on Mental Illness): Large national mental health nonprofit providing information, referral, support groups and advocacy. Comparable in its crisis information-and-referral function and free service model.
• 988 Suicide & Crisis Lifeline: Federally backed national crisis line network of which Voices of Hope is a member. Directly comparable as the umbrella crisis intervention infrastructure serving suicidal and emotionally distressed individuals 24/7.
• Mental Health America: National community-based nonprofit addressing mental health needs through screening, referral, advocacy and education. Comparable free, nonprofit-driven information-and-referral service model.

Regional players

• Western Montana Mental Health Center: Community mental health center serving western Montana with crisis response services. Comparable as a Montana-based regional peer providing crisis intervention and mental health support.
• Frontier Behavioral Health: Regional behavioral health provider serving rural and frontier areas of the Pacific Northwest. Comparable as a small, regionally focused crisis and mental health services organization.

Direct peers

• Crisis Text Line: National nonprofit providing free, 24/7 text-based crisis support. Highly comparable mission and volunteer-staffed model, but differentiated by a text/digital channel rather than telephone.
• The Trevor Project: Nonprofit operating a 24/7 crisis intervention hotline (plus chat/text) for LGBTQ+ youth. Comparable as a free, volunteer-staffed crisis hotline serving a specific at-risk population with national reach.
• RAINN (Rape, Abuse & Incest National Network): National nonprofit operating the National Sexual Assault Hotline and supporting local sexual assault service providers. Directly comparable to Voices of Hope's sexual assault survivor advocacy component.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/voices-of-hope

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voices of Hope