City of Menasha

What City of Menasha does

The City of Menasha is a municipal government entity incorporated in 1874, located in Wisconsin and operating across both Winnebago and Calumet Counties. It serves as the primary local government for residents and businesses within its jurisdictional boundaries, providing essential public services including public safety (police and the jointly-operated Neenah-Menasha Fire Rescue), public works and infrastructure maintenance, parks and recreation programs, the Elisha D. Smith Public Library, elections administration, and community development. The city is governed by an elected Common Council and Mayor, with operating subsidiaries spanning municipal utilities (Menasha Utilities, providing electric, water, gas, and fiber), joint fire rescue services, and library operations.

The city's technology footprint centers on a government services portal built on Revize CMS, with operational systems including ArcGIS Hub for interactive GIS mapping, Badger Books electronic poll books for voter check-in and registration, an online property tax payment portal, and a Citizen Request Center for resident service requests. No public API or developer integration capabilities are offered, and no AI/ML capabilities are described across the technology stack. The platform supports core administrative functions but operates as a standard municipal technology footprint rather than a differentiated product.

Revenue is generated through a multi-stream model anchored by property tax levies (the dominant revenue source), supplemented by business and liquor license fees, building and construction permits, pet licenses, and intergovernmental revenue. Property tax collection follows a two-track structure — full payment by January 31 or four equal quarterly installments — with online payments subject to a 2.35% credit/debit card fee or $0.50 e-check fee. The city also operates as a wholly-owned government entity, with no parent company and no disclosed equity funding rounds.

Name

City of Menasha

Legal name

City of Menasha

Website

https://menashawi.gov

Company type

Private

Founded year

1874

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Menasha is a Wisconsin municipal government, incorporated in 1874, providing essential public services — public safety, infrastructure, parks, elections, and library services — to residents and local businesses through its government services portal and in-person operations.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Justice, Public Order, and Safety Activities (922), Water Supply and Irrigation Systems (221310)

SIC

Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Property tax administration
• Building permits and inspections
• Elections and voting services
• Parks and recreation programs

Headquarters

HQ city

Menasha

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Real estate taxes collected annually, with payment options including full payment by January 31 or four equal installments by January 31, March 31, May 31, and July 31. Personal property taxes due in full by January 31.
2. Alcohol and Liquor Licenses: Annual licenses for alcohol sales including Class A liquor ($350), Class B liquor ($375), Class A beer ($225), Class B beer ($100), and Class C wine ($100). Fees vary for new vs. renewing applicants.
3. Business Licenses and Permits: Various business permits including operator/bartender licenses ($50 regular, $25 temporary, $15 provisional), coin-operated devices ($10/machine), cigarette/tobacco licenses ($100), direct seller permits ($20), secondhand retailer licenses ($100).
4. Pet Licenses: Dog and cat licenses required annually: $7 for neutered/spayed, $12 for unneutered/unspayed, with $5 late fee after April 1.
5. Building and Construction Permits: Fees for building inspections, development permits, and zoning approvals for residential and commercial projects.

Pricing tiers

Distribution channels6 records

Marketing channels8 records

Core offering

The City of Menasha is a municipal government that delivers public services to residents and businesses within its jurisdiction in Wisconsin. Core offerings include property tax assessment and collection, elections administration, building inspections and permits, parks and recreation programs, public safety (police and joint fire rescue), public works and infrastructure, and licensing for businesses. It also operates the Elisha D. Smith Public Library and provides a digital portal including GIS mapping and online service request capabilities.

Product overview

The City of Menasha operates a comprehensive municipal government services platform consisting of multiple interconnected service modules. The core offerings include a public-facing government portal with department directories, news, and events; a Property Tax Payment Portal for online tax transactions; a GIS/Maps system for spatial data; Elections & Voting Services with Badger Book electronic pollbook integration; Parks & Recreation programs and facilities; Building Inspections & Permits for development; Community Development and zoning services; Public Works infrastructure management; City Clerk licensing and records services; Finance & Assessor for tax and budget administration; and the Elisha D. Smith Public Library. The city operates under Revize CMS and does not offer a public API for developer integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Tax Payment Portal Online portal that allows property owners to pay real estate taxes electronically via credit card, debit card, or e-check, supporting full payment by January 31 or four-installment payments through July 31.
• Elections & Voting Services

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Wisconsin Department of Transportation (WisDOT)coreStrategic or Co-development Partner · 1 January 2024WisDOT provides funding through Surface Transportation Program for infrastructure projects. Racine Street Bridge reconstruction was completed with WisDOT oversight. City took ownership of the new bridge following construction per state statutes. WisDOT also funds High Cliff Connection trail project.
• League of American BicyclistsminorStrategic or Co-development Partner · 1 January 2021National organization leading the movement to create a Bicycle Friendly America. Awarded City of Menasha Bronze-level Bicycle Friendly Community status. Partnership involves annual benchmarking and recognition program for bike-friendly communities.
• Wisconsin Bike FederationminorStrategic or Co-development Partner · 1 January 2021Statewide organization advocating for better bicycling. Partnered with City of Menasha in advocacy efforts for better biking infrastructure and was cited in the Bicycle Friendly Community award announcement.
• Fox Cities GreenwaysminorStrategic or Co-development Partner · 1 January 2021Local advocacy organization that worked with City of Menasha on bicycling initiatives and was recognized as an advocate in the Bicycle Friendly Community award.
• University of Wisconsin-Oshkosh Fox Cities CampusminorStrategic or Co-development PartnerEducational institution partnership for polling place services. Previously served as voting location for District 5-7 voters (Wards 9-12 & 17) before relocation to Crossroads Foursquare Church due to campus leadership changes.
• Crossroads Foursquare ChurchminorChannel Partner/ Reseller/ DistributorCommunity partner serving as designated polling location for District 5 (Wards 9, 11, and 18) and District 7 (Wards 10, 12, 17, and 19) voters, located at 1209 London Street near Koslo Park.
• Neenah-Menasha Fire RescuecoreStrategic or Co-development PartnerJoint fire rescue service serving both Menasha and Neenah. Handles fire inspections for alcohol license renewals, open burning permits, and emergency response services.
• Menasha UtilitiescoreStrategic or Co-development PartnerMunicipal utility providing electricity, water, and gas services. Co-managed with the City for utility reconstruction projects including Racine Street and Main Street reconstruction.
• Elisha D. Smith Public LibraryminorStrategic or Co-development PartnerPublic library serving Menasha residents. City maintains the library building and is seeking RFP for renovation services. Separate from City government but located in Menasha City Center.
• Associated Appraisal ConsultantscoreImplementation/ SI/ Consulting PartnerExternal consulting assessor's office providing property assessment services for the City of Menasha. City lies within both Calumet and Winnebago Counties. Assessment services provided through this outside agency.
• Lunda ConstructionminorImplementation/ SI/ Consulting PartnerConstruction company from Manitowoc, Wisconsin contracted for bridge bearing plate and shim work on Racine Street Bridge.
• Winnebago and Calumet CountiescoreStrategic or Co-development PartnerCity of Menasha spans both Winnebago and Calumet Counties. Counties are jointly responsible for tax rate determination along with City, School District, and Fox Valley Technical College.
• Menasha Joint School District (MJSD)coreStrategic or Co-development PartnerLocal school district that, along with City, County, and FVTC, determines the mill rate for property taxes. Participated in Menasha's 150th Birthday celebration.
• Fox Valley Technical CollegeminorStrategic or Co-development PartnerTechnical college that, along with City, County, and School District, determines the mill rate for property taxes.

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Waupaca, WI: Small Wisconsin city with similar population scale and waterfront characteristics (Waupaca Chain O' Lakes). Comparable as a Wisconsin municipal government providing utilities, public works, parks/recreation, and licensing services under similar constraints.
• City of Neenah, WI: Adjacent Fox Cities municipality and joint partner in the Neenah-Menasha Fire Rescue service. Most directly comparable peer given shared boundaries, interlocked services, joint school district, and combined property tax mill rate determination with the same county and technical college partners.
• City of Fond du Lac, WI: Mid-sized Wisconsin city outside the Fox Cities region. Comparable as a Wisconsin municipal government with similar service mix (utilities, public safety, public works, parks, library) and similar exposure to Wisconsin levy limits and shared county-school-technical college tax rate dynamics.
• City of Kaukauna, WI: Fox Cities municipality of comparable scale operating its own municipal utilities, public works, and recreation services. Comparable as a small-to-mid Wisconsin city government providing similar service portfolio under Wisconsin levy limits and shared regional identity.
• City of Oshkosh, WI: Adjacent Winnebago County seat and Fox Cities region city. Comparable as a Wisconsin municipality providing full-service municipal government, public utilities, public works, and recreation to a similar community profile within the same county tax framework.
• City of Appleton, WI: Larger Fox Cities municipality and the only other Bicycle Friendly Community in the region (alongside Menasha). Comparable as a Wisconsin municipal government delivering the same core services (public safety, public works, utilities, library, elections) to a similar demographic base in the same labor market.
• City of Little Chute, WI: Fox Cities municipality with similar population scale and service profile. Comparable as a Wisconsin village/city government providing utilities, public safety, public works, and parks/recreation under the same state regulatory framework.
• City of Plymouth, WI: Small Wisconsin city with comparable population and municipal service mix. Comparable as a Wisconsin municipality operating public works, utilities, parks/recreation, and licensing services within the same state regulatory and levy-limit environment.
• City of Two Rivers, WI: Small Wisconsin city on Lake Michigan with similar municipal service portfolio including utilities, public works, and recreation. Comparable in scale and in the breadth of services a small Wisconsin municipality must self-provide.

Regional players

• Village of Fox Crossing, WI: Winnebago County municipality adjacent to Menasha sharing the same county tax framework. Comparable as a Wisconsin local government in the same county tax-base coordination structure, though smaller in scale and service portfolio than Menasha.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/intent/tweet?url=http://www.menashawi.gov
• Facebookfacebook.com/sharer/sharer.php?u=http://www.menashawi.gov
• LinkedInlinkedin.com/company/city-of-menasha-police-department

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Menasha