Tigo

What Tigo does

Tigo (legal entity FD Tigo Finans Doo Skopje, brand Tigo.mk) is a North Macedonia-based non-bank consumer lender founded in 2017 and operating as a subsidiary of Luxembourg-registered Eleving Group (Eleving Finance S.A.). The company offers fully digital consumer loans ranging from 500 to 720,000 Macedonian denars with two primary structures: single-repayment loans up to 30 days (with a 0% interest, 0% commission, 0% SVT first-loan promotional offer) and installment loans from 3 to 72 months. The product portfolio is fragmented into specialized sub-brands targeting employed, unemployed, pensioners, students, and use cases such as travel, medical, and electronics financing, plus a refinancing product that closes loans at Tigo or other institutions.

Name

Tigo

Legal name

ФД ТИГО ФАЙНАНС ДОО Скопје

Website

https://tigo.mk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Tigo (FD Tigo Finans Doo Skopje) is a North Macedonia-based, Ministry of Finance-licensed digital consumer lender offering 500–720,000 MKD loans to all adult citizens aged 18–80, including underbanked segments, via a 30-second-decision online, phone, SMS, and branch platform; subsidiary of Luxembourg-based Eleving Group.

Ownership category

akta.pro rank

Product category

Consumer Lending

NAICS

Credit Intermediation and Related Activities (522)

SIC

Personal Credit Institutions (6141)

akta.pro primary industry

Installment Payday Loans (FSAKAMAB)

akta.pro secondary industries

Bridge Loans & Emergency Short-Term Credit (FSAKAMAJ), Single-Payment Payday Loans (FSAKAMAA)

Keywords

• Consumer lending
• Online personal loans
• Digital credit platform
• Consumer credit services
• Fast loan disbursement

Headquarters

HQ city

Skopje

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consumer Loan Interest Income: Tigo earns interest income on approved consumer loans. The first loan with single repayment up to 30 days is offered at 0% interest (0% total cost) as a promotional first-loan offer. Standard loans accrue interest at rates defined in the company's Tariffs. Interest is fixed for the loan term.
2. Loan Administration Fee (Provizija za administratorsko krediti): A recurring administration fee calculated monthly based on the loan repayment period (tenure). Charged as part of regular loan repayments.
3. Late Payment / Default Penalties: Penalty interest (kaznena kamata) charged on overdue payments, and commissions for non-fulfilment of contractual obligations charged on a daily basis per the published Tariffs. These are charged when borrowers default.
4. Early Repayment Commission: A commission for early (partial or full) loan repayment, capped at 1% of the prepaid amount if more than one year remains on the loan term, or 0.5% if within one year.
5. Optional Add-on Services: Fees for optional services including: urgent processing (expedited loan review instead of standard 14-day process), cash payout in branch (vs. bank transfer), loan term extension, refinancing option, and other administrative services. These are non-mandatory services charged separately from the core loan cost.
6. Refinancing Option Fee: A fee charged when a new approved loan is used to close an active loan at Tigo and/or other financial institutions. Includes expedited processing, free bank transfer for closing external loans, financial advisory, and free certificates.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Tigo operates a digital consumer lending platform offering fast personal loans from 500 to 720,000 Macedonian denars to adult citizens of North Macedonia. Loans are structured as either single-repayment (up to 30 days, with a 0% free first-loan offer) or installment loans (3 to 72 months). The product is delivered via an online customer portal, phone contact center, SMS, and a physical branch network, with automated 30-second credit decisions and ID-only documentation requirements.

Product overview

Tigo is a digital-first consumer lending platform operated by FD Tigo Finans Dooel Skopje, a financial services company regulated by the Ministry of Finance of North Macedonia. The core Tigo.mk platform offers a unified online lending service providing fast consumer loans from 500 to 720,000 Macedonian denars, with two primary product structures: single-payment loans (up to 30 days, including a free first loan) and installment loans (3-72 monthly payments). The product portfolio includes specialized credit variants for employed persons, unemployed persons, pensioners, students, travelers, medical services, and electronic appliances, along with refinancing options, paycheck advances, and short-term cash loans. Supporting tools include a credit calculator for cost estimation and an SMS system for remote applications. All products share the same core infrastructure: instant 30-second approval, no guarantors required, ID-only documentation, and disbursement to bank account or cash at branches.

Differentiator

Problem solved

Functional benefit

Products and services

• Tigo.mk Online Credit Platform A digital lending platform offering fast consumer loans from 500 to 720,000 Macedonian denars, with both single-payment (up to 30 days) and installment (3–72 months) options, targeting Macedonian citizens aged 18–80. The first loan with single repayment up to 30 days is 0% interest, 0% commission, 0% SVT.
• Credit for Employed Persons Consumer loan for working individuals with income from regular employment, offering up to 720,000 MKD with flexible repayment terms and ID-only documentation.
• Credit for Unemployed Persons Loan product specifically designed for unemployed individuals facing career obstacles, providing financial assistance without requiring employment documentation, guarantors, or assets.
• Credit for Pensioners Loan for pensioners up to 80 years of age, with no age cap, no guarantors, and offering up to 720,000 MKD with flexible repayment terms.
• Travel Credit Loan specifically for travel and vacation expenses, offering 500–720,000 MKD with repayment options from 3 to 72 monthly installments.
• Medical Services Credit Financing for medical treatments and healthcare services, including elective surgeries and urgent medical procedures, with up to 720,000 MKD.
• Electronic Appliances Credit Loan for purchasing electronic devices and appliances, providing funds quickly for immediate purchase of electronics.
• Refinancing Credit Loan option to refinance existing debts, allowing closure of active loans at Tigo or other financial institutions with expedited processing, free bank transfer for closing external loans, financial advisory, and free certificates.
• Short-term Credit Quick loans with single repayment option, designed for immediate financial needs with repayment within 30 days.
• Consumer Credit General consumer loans for various personal needs, providing flexible financing options without guarantors or collateral.
• Cash Credit Immediate cash loans with quick approval and disbursement for urgent financial needs.
• Student Credit Credit product designed for students to help cover educational expenses and living costs.
• Credit Without Guarantors and Interest Special loan product offering financing without requiring guarantors and with favorable interest conditions for qualifying borrowers.
• Paycheck Credit (Salary Advance) Short-term credit option for employees awaiting their salary payment, providing advance access to earned wages.

Quantifiable outcome

• 242,426 approved applications processed
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Macedonian Credit Bureau (MKB)coreOthersTigo uses the Macedonian Credit Bureau (MKB) to obtain credit reports, credit analysis reports, credit ranking reports, and other reports as defined under the Law on Credit Bureau. Tigo also checks the Macedonian Credit Bureau to assess applicant creditworthiness, payment history, and outstanding obligations in real time.
• KIBS (Clearing Interbank Systems)coreOthersTigo uses KIBS (Klrinska Interbankarska Bankarska Sistema) to verify the authenticity of bank accounts and transaction accounts submitted by applicants.
• National Bank of the Republic of North Macedonia (NBRNM)minorOthersTigo references the National Bank of the Republic of North Macedonia (Narodna Banka na Republika Severna Makedonija) in its regulatory disclosures and as part of its supervised ecosystem of financial institutions.
• Ministry of Finance of the Republic of North MacedoniacoreOthersFD Tigo Finans DOO Skopje is regulated under the 'Law on Financial Companies' and licensed by the Ministry of Finance (Licensing Decision No. 13-6093/4). The Ministry also oversees Tigo's compliance with consumer protection laws.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Branch International: US-headquartered emerging-market consumer lender operating in Africa and India using mobile-data-driven underwriting to extend small-dollar credit to thin-file borrowers. Branch's product structure (small-dollar, short-term, mobile-led) and target customer profile are comparable to Tigo's underbanked focus.
• Kueski: Mexico-based online consumer lender offering installment and single-payment credit products to underbanked consumers via AI underwriting. Same underbanked-segment target and digital-first GTM, with similar absence-of-collateral positioning as Tigo.

Direct peers

• Vivus (4finance Group): 4finance operates the Vivus online consumer-lending brand across Europe and Latin America, offering single-payment and installment loans with 30-second-style automated decisions to underbanked segments. Identical target customer, identical product structure, and identical regulatory exposure to consumer credit caps make Vivus a textbook direct peer to Tigo.
• Bigbank (formerly Ferratum): Nordic-originated digital consumer lender offering unsecured installment and short-term loans to retail customers across CEE including similar markets to North Macedonia. Bigbank's product range, online application, and automated decisioning mirror Tigo's core offering.
• Mogo Finance (Eleving Group): Sister-brand subsidiary of Tigo's parent Eleving Group, Mogo offers vehicle-secured and consumer loans across CEE and Africa using similar automated decisioning and multi-channel GTM. The two companies share operational DNA, funding relationships, and risk-modeling capability, making them the closest functional comparable to Tigo.
• Monefit (SmartCap Group): Estonian-headquartered digital consumer lender operating in the Baltics, Finland, and Czechia with installment and short-term credit products under the Monefit brand. Online application, automated decisioning, and 30-day single-repayment plus installment structures align directly with Tigo's offering.
• CreamFinance: Latvia-based fintech operating installment and short-term consumer lending brands in CEE, MENA, and Asia via AI-driven credit scoring. CreamFinance targets thin-file and non-prime borrowers with similar ID-only documentation requirements as Tigo, with a comparable online-led acquisition model.

Regional players

• TBI Bank: Bulgaria-headquartered regional bank with a significant consumer lending book across the Balkans including North Macedonia, offering installment and cash loans via digital channels. Regional overlap in target geography and customer base makes TBI a relevant adjacent peer rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tigofinance
• LinkedInlinkedin.com/company/tigo-finance

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tigo