CommunityCare

What CommunityCare does

CommunityCare (legal entity: Caring Community Health Center) is a Pennsylvania-based nonprofit Federally Qualified Health Center (FQHC) Look-Alike operating three walk-in clinic locations across Lackawanna and Luzerne Counties — Hazleton (426 Airport Road), Wilkes-Barre Kistler (175 S. Wilkes-Barre Blvd., headquarters), and Scranton Mount Pleasant (531 Mt. Pleasant Drive). The organization provides primary care, pediatrics, women's health, behavioral health, express/urgent care, optometry/eyewear, laboratory, ultrasound, X-ray, mammography, and on-site pharmacy services to patients of all ages regardless of insurance status or ability to pay. Its core technology stack is built on a shared Electronic Health Record maintained by Geisinger as part of the Geisinger Affiliated Covered Entities network, with interoperability through the Keystone Health Information Exchange (KeyHIE) and the Pennsylvania Patient & Provider Network (P3N), and a MyChart patient portal for scheduling, records access, and provider messaging.

The business model is fee-for-service clinical care combined with a sliding-fee discount program (based on income and family size), interest-free payment plans with minimum monthly payments of $25, and pharmacy unit-pricing (120+ medications at $4 per 30-day supply). Revenue is generated through direct billing to Medicare, Medicaid, private insurance, and qualified health plans, supplemented by self-pay collections from uninsured patients and federal HRSA grant funding associated with FQHC Look-Alike status. Distribution runs through three physical clinic sites plus a centralized patient service call center (833-923-0101) and 24/7 after-hours provider access via a Consolidated CCS Answering Service. CommunityCare is a corporate affiliate within Geisinger Health, contracting with Geisinger System Services for support functions including privacy and compliance, which structurally anchors its technology, referral, and pharmacy operations to the larger Geisinger system.

Name

CommunityCare

Legal name

Caring Community Health Center

Website

https://pacommunitycare.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

CommunityCare (Caring Community Health Center) is a Pennsylvania-based nonprofit Federally Qualified Health Center operating three clinic locations across Lackawanna and Luzerne Counties, providing affordable primary and specialty care to patients of all ages regardless of insurance status or ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Primary care
• Family medicine
• Urgent care services
• Pharmacy services

Headquarters

HQ city

Wilkes Barre

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Patient Service Revenue: Fee-for-service revenue from direct patient care services including primary care, pediatrics, women's health, behavioral health, express care, optometry, laboratory, and pharmacy services. Billed directly to insurance companies for Medicare, Medicaid, and private insurance patients, with patient responsibility for deductibles, co-insurance, and non-covered services.
2. Sliding Fee Discount Program: Reduced-cost services for insured and uninsured patients based on income and family size. Payment plan options available with minimum monthly payments as low as $25.
3. Pharmacy Services: On-site pharmacy offering medications, with over 120 medications available for $4 (30-day supply), flavored medications for children, and free local delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

CommunityCare operates three community health center clinics in northeastern Pennsylvania delivering primary care, pediatrics, women's health, behavioral health, express/walk-in urgent care, optometry, pharmacy, laboratory, and radiology services. Services are offered to all patients regardless of insurance status or ability to pay, supported by a sliding fee discount program, interest-free payment plans, and on-site $4 generic pharmacy medications.

Product overview

CommunityCare (Caring Community Health Center) is a federally-qualified community health center offering a comprehensive suite of healthcare services across three clinic locations in Pennsylvania: Mount Pleasant (Scranton), Kistler (Wilkes-Barre), and Hazleton. The organization operates as a unified healthcare delivery system providing primary care, pediatrics, women's health, behavioral health, express/urgent care, pharmacy, laboratory, radiology, and optometry services. Financial assistance programs including sliding fee discounts and payment plans support accessibility for patients regardless of insurance status. After-hours provider access is available 24/7 through consolidated answering service.

Differentiator

Problem solved

Functional benefit

Named customers3 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• GeisingercoreStrategic or Co-development PartnerCommunityCare participates in a shared Electronic Health Record (EHR) system maintained by Geisinger. The organization is part of the Geisinger Affiliated Covered Entities network, enabling interoperability for treatment, payment, and healthcare operations. Geisinger Wyoming Valley Medical Center and Geisinger South Wilkes-Barre are referral destinations for advanced care.
• Keystone Health Information Exchange (KeyHIE)coreTechnology or IntegrationCommunityCare participates in the KeyHIE Exchange, a certified health information organization in the Pennsylvania Patient & Provider Network (P3N). This enables secure exchange of protected health information to improve healthcare delivery and outcomes across participating covered entities.
• Third-party Laboratory ServicesminorImplementation/ SI/ Consulting PartnerContracted third-party services for laboratory, ultrasound, and X-ray at Hazleton location; mammography services at Mount Pleasant location.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Hamilton Health Center: Federally Qualified Health Center in Harrisburg, PA offering primary care, pediatrics, women's health, behavioral health, and pharmacy with sliding fee discounts — a structurally analogous Pennsylvania FQHC peer.
• Neighborhood Health Centers of the Lehigh Valley: Pennsylvania FQHC operating multiple community clinics delivering primary, pediatric, women's health, and behavioral health services with sliding-fee access in eastern PA — comparable community health center model.
• Greater Philadelphia Health Action: Large Pennsylvania FQHC network delivering primary care, pediatrics, OB/GYN, behavioral health, and pharmacy across multiple sites — a comparable scale and scope community health operator within the same state.
• Wayne Memorial Community Health Centers: Community health center network based in northeastern Pennsylvania delivering primary care, pediatrics, and specialty services across rural counties — directly overlapping CommunityCare's Lackawanna/Luzerne service area.
• Esperanza Health Center: Federally Qualified Health Center in Philadelphia providing primary medical, behavioral health, and pharmacy services to underserved populations on a sliding-fee basis — a comparable Pennsylvania FQHC peer.
• Keystone Health: Pennsylvania-based FQHC providing integrated primary care, behavioral health, dental, and pharmacy services with sliding-fee access — closely mirroring CommunityCare's one-stop community health model.
• The Wright Center for Community Health: Federally Qualified Health Center operating multiple community clinic locations in northeastern Pennsylvania with a comparable primary care, behavioral health, and sliding-fee model serving underserved populations.

Broad incumbents

• Geisinger Health: Parent organization and integrated health system operating hospitals, employed physician practices, and health plan products across northeastern Pennsylvania; provides the EHR, pharmacy, and referral infrastructure underpinning CommunityCare's operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CommunityCare