Keystone Health
Keystone Health is a not-for-profit 501(c)(3) Federally Qualified Health Center in Franklin County, Pennsylvania, providing comprehensive primary care, behavioral health, dental, pharmacy, and specialty services across 20+ practice lines and multiple locations, serving all patients regardless of ability to pay.
- Company typePrivate
- Founded1986
- HeadquartersChambersburg, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Keystone Health does
Keystone Health, operating under the legal name Keystone Rural Health Center, is a not-for-profit 501(c)(3) Federally Qualified Health Center (FQHC) founded in 1986 and headquartered in Chambersburg, Pennsylvania. The organization provides comprehensive, family-centered primary care and specialty healthcare services to the greater Franklin County region, with a workforce of 251-500 employees organized across 16 wholly-owned subsidiary practice lines spanning family medicine, internal medicine, pediatrics, women's care, behavioral health, dental care, chiropractic, podiatry, pharmacy, urgent care, infectious diseases, and pediatric developmental services. As an FQHC, Keystone operates under a federal mandate to deliver care regardless of patients' ability to pay, supported by HRSA grant funding, a sliding fee discount program, and the 340B Drug Pricing Program, with revenue supplemented by insurance reimbursements (UPMC for You, Aetna Better Health, Medicare) and patient service fees.
The organization's service delivery combines physical locations (seven or more documented offices across Chambersburg and Waynesboro) with digital infrastructure including the MyKeystoneHealth patient portal (integrated with the WellSpan Health electronic health record system), SMS-based appointment scheduling, a 24/7 crisis hotline, walk-in urgent care, and walk-in behavioral health services at the Catherine Street facility. A clinically differentiated offering is Keystone Interventional Psychiatry, which provides FDA-approved Transcranial Magnetic Stimulation (TMS) Therapy and SPRAVATO (esketamine) for treatment-resistant depression, reporting a 50% response rate and 1-year durability. Specialty crisis and developmental services include the Keystone Crisis Intervention Program (5,000+ contacts since July 2024) and the Keystone Life Skills Center for individuals aged 12-21 with developmental challenges.
The go-to-market is a sales-led, community-anchored model: patients access care via phone (717-709-7900), text, online portal, or walk-in across the service area. Marketing channels include the keystonehealth.org website, Facebook, Twitter, email newsletter, community health events, and content marketing. The organization is governed by a community board (an FQHC requirement), holds Joint Commission and NCQA accreditations, has FTCA deemed status for malpractice coverage, and received Health Center Advocacy Network Gold recognition in 2024. No parent company, venture capital, or private equity ownership is indicated in the data.
Keystone Health firmographics
Firmographics- Name
- Keystone Health
- Legal name
- Keystone Rural Health Center
- Website
- https://keystonehealth.org
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Keystone Health is a not-for-profit 501(c)(3) Federally Qualified Health Center in Franklin County, Pennsylvania, providing comprehensive primary care, behavioral health, dental, pharmacy, and specialty services across 20+ practice lines and multiple locations, serving all patients regardless of ability to pay.
- Ownership category
- akta.pro rank
Keystone Health industry classification
Industry- Product category
- Community Health Center Services
- NAICS
- Outpatient Care Centers (6214), Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
- akta.pro secondary industries
- Independent Primary Care Practices (HLAFAGAA), School-Based Health Centers (HLAFAGAG)
Keywords
Where Keystone Health is headquartered
LocationHeadquarters
- HQ city
- Chambersburg
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Keystone Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Patient Services Revenue: Revenue generated from providing medical, dental, behavioral health, pharmacy, and other healthcare services to patients. Services are available to everyone with fees adjusted according to patients' ability to pay through sliding fee scale.
- Insurance Reimbursement: Revenue from participating with most insurance plans, Medical Assistance (UPMC for You and Aetna Better Health programs), and Medicare programs.
- Federal Grant Funding: Federally Qualified Health Center funding through HRSA (Health Resources and Services Administration) of the U.S. Department of Health and Human Services. Keystone Rural Health Center is a not-for-profit 501(c)(3) Community Health Center.
- 340B Drug Pricing Program: Pharmacy revenue through the 340B Discount Program allowing purchase of pharmaceuticals at reduced prices for eligible patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | Sliding Fee Discount Program |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Keystone Health product offering
Product offeringCore offering
Keystone Health (Keystone Rural Health Center) is a not-for-profit Federally Qualified Health Center (FQHC) that provides comprehensive, family-centered primary care, behavioral health, dental, pharmacy, and specialty healthcare services across more than 20 practice lines in Franklin County, Pennsylvania. The organization offers care regardless of patients' ability to pay through a sliding fee discount program, with integrated electronic health records, on-site pharmacy, walk-in urgent care, and advanced interventional psychiatry treatments such as TMS therapy and Spravato.
Product overview
Keystone Health is a Federally Qualified Health Center (FQHC) providing comprehensive, family-centered primary care and specialty services through a multi-location network in Franklin County, Pennsylvania. The organization operates as a unified healthcare platform offering integrated services across 20+ practice locations, combining primary care with behavioral health, dental, pharmacy, and specialty services. Core service lines include family medicine, internal medicine, pediatrics, women's care, and urgent care, supported by specialized centers for behavioral health (including TMS and SPRAVATO treatments), dental care, foot and ankle, chiropractic, and pediatric development. Digital infrastructure includes a patient portal (MyKeystoneHealth), text message scheduling, and integrated pharmacy services with home delivery and multi-dose packaging. All services are designed to be accessible regardless of patients' ability to pay, supported by sliding fee scales and the 340B discount program.
Differentiator
Problem solved
Functional benefit
Brands
- Keystone Interventional Psychiatry: Specialized program offering Transcranial Magnetic Stimulation (TMS) therapy and SPRAVATO treatment for treatment-resistant depression
- Keystone Crisis Intervention Program
- Keystone Life Skills Center
- Keystone Behavioral Health TMS
Products and services
- Keystone Family Medicine Primary care family medicine practice providing comprehensive healthcare services for patients of all ages in Franklin County, Pennsylvania.
- Keystone Behavioral Health Mental and behavioral health services including psychiatric evaluations, therapy, medication management, and substance abuse treatment including Medication Assisted Treatment (MAT).
- Keystone Dental Care General and specialty dental care services for adults and children, including pediatric dental care.
- Keystone Women's Care OB/GYN services including prenatal care, childbirth education, and breastfeeding support.
- Keystone Pediatrics Pediatric care services for children from infancy through adolescence at Chambersburg and Waynesboro locations.
- Keystone Internal Medicine Adult internal medicine and primary care services for adult patients in Chambersburg and Waynesboro.
- Keystone Pharmacy On-site pharmacy providing prescription filling, immunizations, medication therapy management, home delivery, multi-dose packaging, and durable medical equipment.
- Keystone Urgent Care Walk-in urgent care services for non-emergency medical needs.
- Transcranial Magnetic Stimulation (TMS) Therapy FDA-approved non-invasive treatment for treatment-resistant depression using magnetic pulses, administered 5 days per week for approximately 6 weeks, each session lasting 20-45 minutes.
- SPRAVATO (Esketamine) Treatment FDA-approved nasal spray treatment for treatment-resistant depression, administered in-office under physician supervision with at least two hours of post-administration monitoring.
- Medications for Opioid Use Disorder (MOUD) Program Office-based medication treatment program for opioid use disorder including buprenorphine maintenance and low-dose buprenorphine initiation protocols.
- Keystone Foot and Ankle Center Podiatric services for diagnosis and treatment of foot and ankle conditions including diabetic foot care, wound care, surgeries, and pediatric foot conditions.
- Keystone Chiropractic Chiropractic care services for musculoskeletal conditions and pain management.
- Keystone Infectious Diseases Specialized care for infectious diseases including HIV/AIDS program and STD services.
- Keystone Pediatric Developmental Center Developmental assessments and therapy services for children with developmental and communication challenges.
- Keystone Crisis Intervention Program 24/7 crisis intervention services including hotline support at (717) 264-2555 or 988, walk-in crisis support, and psychiatric assessment at the Catherine Street location.
Quantifiable outcome
- TMS response rate of 58% and remission rate of 37% in treatment-resistant depression patients
- +3 more outcomes
Companies that use Keystone Health
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
Keystone Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
Keystone Health partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- WellSpan HealthcoreTechnology partnership for electronic health record system. Patients are redirected to WellSpan Health MyWellSpan portal for bill payment. Integration enables coordinated care across providers using shared EHR platform.
- WellSpan Chambersburg HospitalcoreSeamless continuum of care partnership. Catherine Street facility provides vital daytime walk-in stabilization while WellSpan Chambersburg Hospital Emergency Department serves as 24/7 anchor for inpatient crisis and emergency behavioral health needs.
- HRSA (Health Resources and Services Administration)coreFederal funding and designation as Federally Qualified Health Center. HRSA is part of the U.S. Department of Health and Human Services providing support for primary healthcare in underserved areas.
- Community Partners (Vocational Programs, Adult Service Providers)minorCollaboration with community organizations to help individuals and families prepare for transitions, including vocational programs and adult service providers.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
Keystone Health competitors and assessment
Company assessmentBroad incumbents
- UPMC: Major integrated payer-provider health system headquartered in Pittsburgh with significant central and south-central PA presence. Comparable as a broad incumbent operating hospitals, physician practices, and behavioral health services that overlap with Keystone's service categories across Pennsylvania.
- WellSpan Health: Regional integrated health system headquartered in south-central Pennsylvania, including WellSpan Chambersburg Hospital. Functions simultaneously as Keystone's EHR technology partner and the dominant acute-care competitor in the same Franklin County service area — overlapping primary care and behavioral health services.
- Geisinger: Integrated health system serving central, north-central, and northeastern Pennsylvania with hospitals, primary care, and behavioral health services. Comparable as a broad regional incumbent whose service area borders Franklin County and competes for similar patient populations.
- Penn State Health: Pennsylvania-based academic health system operating hospitals and multi-specialty physician practices across central PA. Comparable as a regional incumbent competing for the same primary care and specialty patients in geographies adjacent to Keystone's footprint.
Direct peers
- Family First Health: Pennsylvania-based FQHC serving York, Adams, and Lancaster counties with integrated primary care, behavioral health, dental, and pharmacy services. Comparable in size, FQHC designation, and multi-specialty scope, with overlapping demographic and payer mix to Keystone.
- Esperanza Health Center: Federally Qualified Health Center serving north Philadelphia with comprehensive primary care, behavioral health, dental, and pharmacy services. Comparable FQHC operating model and mission-driven structure, with deeper urban scale than Keystone but matched multi-specialty breadth.
- Hamilton Health Center: Federally Qualified Health Center in Harrisburg, Pennsylvania, providing family medicine, pediatrics, behavioral health, dental, and pharmacy services with sliding-fee discounts. Comparable scale and service-line breadth to Keystone, and the most analogous mid-sized central-PA FQHC peer.
- Greater Philadelphia Health Action: Federally Qualified Health Center network operating multiple sites across Philadelphia with primary care, behavioral health, and dental services. Comparable as a Pennsylvania-based multi-site FQHC at larger scale, with similar HRSA-supported operating model.
- Sadler Health Center Corporation: Federally Qualified Health Center based in Carlisle, Pennsylvania, about 30 miles from Keystone's Chambersburg footprint. Operates a comparable multi-specialty model (family medicine, behavioral health, dental, pharmacy) and serves a similar rural central-PA demographic, making it the closest direct peer in scale and mission.
- Community Health and Dental Care: FQHC operating multi-site primary care, behavioral health, and dental services across Pottstown and surrounding Pennsylvania communities. Comparable integrated FQHC model with sliding-fee program and pharmacy component similar to Keystone's.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Keystone Health social profiles
Digital presenceKeystone Health compliance and trust
Trust signalCompliance7 records
Keystone Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Keystone Health leadership team
Management profileNumber of profiles
Profiles6 records
Keystone Health subsidiaries and ownership
Company hierarchySubsidiaries16 records
Keystone Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Keystone Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Keystone Health
What does Keystone Health do?
Keystone Health (Keystone Rural Health Center) is a not-for-profit Federally Qualified Health Center (FQHC) that provides comprehensive, family-centered primary care, behavioral health, dental, pharmacy, and specialty healthcare services across more than 20 practice lines in Franklin County, Pennsylvania. The organization offers care regardless of patients' ability to pay through a sliding fee discount program, with integrated electronic health records, on-site pharmacy, walk-in urgent care, and advanced interventional psychiatry treatments such as TMS therapy and Spravato.
Is Keystone Health a public or private company?
Keystone Health is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Keystone Health founded?
Keystone Health was founded in 1986. It employs 251 to 500 people.
Where is Keystone Health based?
Keystone Health is headquartered in Chambersburg, United States, in the North America region.
How does Keystone Health make money?
Four revenue lines are on record. Patient Services Revenue is the primary driver. The others are insurance Reimbursement, federal Grant Funding and 340B Drug Pricing Program.
Who are Keystone Health's main competitors?
Broad incumbents on record are UPMC, WellSpan Health, Geisinger and Penn State Health. Direct peers are Family First Health, Esperanza Health Center, Hamilton Health Center, Greater Philadelphia Health Action, Sadler Health Center Corporation and Community Health and Dental Care.
Does Keystone Health have an API?
No public API is recorded for Keystone Health.
What industry is Keystone Health in?
Keystone Health's product category is Community Health Center Services. Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes), with a secondary code of HLAFAGAA, Independent Primary Care Practices. Its NAICS code is 6214 and its SIC code is 8011.