City of Herzogenaurach

What City of Herzogenaurach does

Stadt Herzogenaurach is the municipal government of Herzogenaurach, a town in the district of Erlangen-Höchstadt, Middle Franconia, Bavaria, Germany. The city provides statutory public administration services to its residents, local businesses, and visitors, including registration (An-/Um-/Abmeldung), identity documents (Personalausweis, Reisepass), building permits (Bauamt), certificates (birth, marriage, death), authentication services, and traffic/regulatory enforcement. The city also operates cultural and community infrastructure including the Stadtbücherei (public library with digital lending platforms), Musikschule, Volkshochschule, Stadtmuseum, Generationen.Zentrum, and Jugendhaus rabatz (youth center). Twin-town partnerships exist with Sainte-Luce-sur-Loire (France), Nova Gradiška (Croatia), Kaya (Togo), and Wolfsberg (Austria).

The core technology stack centers on a TYPO3 CMS-based municipal website (herzogenaurach.de) supporting ten language interfaces and extended accessibility features via the digi·access plugin. Key digital products include the Bürgerservice-Portal (online citizen service portal supporting eID, username/password, and ad-hoc authentication for certificates, postal voting, and registration procedures), SmartCJM-based Online-Terminbuchung for Bürgerbüro appointments, and the Dienstleistungen A-Z service directory. Third-party integrations include Matomo (privacy-friendly analytics), Vimeo (video hosting), CCM19 (cookie consent), Winbiap/WebOpac (library catalog), Franken-Onleihe/OverDrive/Freegal Music/Filmfriend/Blinkist (digital library services), Feripro (event registration), and Helixjobs (municipal job portal). The Amt für Bauordnung, Verkehrswesen und Beiträge launched digital building applications in January 2025. Data processing is operated by digital agency Agentur triebwerk (Nuremberg), with GDPR/DSGVO compliance.

The business model is tax-funded public administration. Core revenue streams include municipal taxes (Grundsteuer, Gewerbesteuer), state/federal allocations, administrative fees (27.60 EUR for under-24 IDs, 70.00 EUR for adult passports, 5.00 EUR per certification), and utility service revenue from Stadtentwässerung and municipal utility subsidiaries (Herzo Werke, Herzo Bäder- und Verkehr). The primary customer segments are residents (registration, documents, childcare), local businesses (permits, economic development), families with children (childcare, education services), and visitors/tourists (cultural events, tourist information). The city is internationally recognized as the historical home of the Dassler brothers and founding location of Adidas and Puma.

Name

City of Herzogenaurach

Legal name

Stadt Herzogenaurach

Website

https://herzogenaurach.de

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

City of Herzogenaurach is a Bavarian municipal government providing statutory public administration services including registration, building permits, identity documents, and cultural programs to residents, local businesses, and visitors through online and in-person channels.

Ownership category

akta.pro rank

Product category

Municipal Government / Public Administration

NAICS

Executive, Legislative, and Other General Government Support (921), Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (925), Executive Offices (921110)

SIC

Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public administration
• Citizen services portal
• Building permits issuance
• Civic engagement programs

Headquarters

HQ city

Herzogenaurach

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Municipal Tax Revenue: Funded through municipal taxes (Grundsteuer, Gewerbesteuer) and state/federal allocations for performing statutory public administration functions
2. Administrative Fees: Fees collected for administrative services including passports, identity documents, building permits, and certificates
3. Utility Services: Revenue from Stadtentwässerung (wastewater treatment) and other municipal utilities

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The City of Herzogenaurach is a municipal government that provides statutory public administration services to its residents, businesses, and visitors. Core offerings include the Bürgerservice-Portal for digital administrative procedures (registration certificates, identity documents, permits), the Bürgerbüro for in-person citizen services, building permits and traffic regulation, cultural and educational services (library, music school, adult education), tourism and event programs, and municipal infrastructure management including wastewater treatment and road maintenance.

Product overview

City of Herzogenaurach operates a comprehensive digital citizen services platform centered around its TYPO3-based municipal website. The primary digital products include the Bürgerservice-Portal for fully online administrative procedures (certificates, registrations, postal voting), the Online-Terminbuchung appointment booking system, and the Dienstleistungen A-Z service directory. These core services are complemented by an extensive network of cultural and community services including the public library (Stadtbücherei) with digital lending platforms (Franken-Onleihe, OverDrive, Freegal Music, Filmfriend), music school, adult education center, town museum, Generationen.Zentrum multi-generational center, and Jugendhaus rabatz youth center. The city also provides environmental services including climate protection initiatives and wastewater management. The architecture combines a central web platform with integrated third-party systems for appointment booking, library management, analytics, video hosting, and cookie consent.

Differentiator

Problem solved

Functional benefit

Products and services

• Bürgerservice-Portal (Citizen Service Portal) Online portal enabling citizens to complete administrative procedures digitally including registration certificates, transmission blocks, postal voting applications, landlord confirmations, birth certificates, marriage certificates, partnership certificates, and death certificates. Available to residents and citizens of Herzogenaurach.
• Online-Terminbuchung (Online Appointment Booking) Digital appointment scheduling system for Citizens' Help Desk and various administrative services, allowing citizens to book time slots online for in-person visits.
• Dienstleistungen A-Z (Services A-Z) Comprehensive directory of all municipal administrative services organized alphabetically, linking citizens to appropriate departments and procedures.
• Bürgerbüro (Citizens' Help Desk) Central citizens' office handling registrations, ID and passport services, certificates, driver's licenses, lost property, fishing licenses, and authentication services for residents of Herzogenaurach.
• Amt für Bauordnung, Verkehrswesen und Beiträge (Building Regulations, Traffic & Contributions Office) Building regulation and traffic management department handling building applications, construction permits, traffic law matters, and contribution assessments. Digital building applications managed since January 2025. Serves local businesses, developers, and residents.
• Stadtbücherei (Public Library) Public library offering physical and digital media including books, CDs, DVDs, e-books, e-audiobooks, streaming services (Franken-Onleihe, OverDrive, Freegal Music, Filmfriend, Blinkist), interlibrary loans, and online catalog access.
• Musikschule (Music School) Municipal music school offering instrument lessons, vocal training, ensemble playing, and music theory education for all ages.
• Volkshochschule (Adult Education Centre) Municipal adult education center offering continuing education courses, language learning, and professional development programs.
• Stadtmuseum (Town Museum) Municipal museum showcasing local history, special exhibitions, virtual tours, and guided museum tours. Current exhibition: '100 Years Gebrüder Dassler Sports Shoes 1924-1948'.
• Generationen.Zentrum (Generations Center) Multi-generational community center offering programs for children, families, youth, and seniors including holiday programs, flea markets, workshops, and senior events.
• Jugendhaus rabatz (Youth Centre) Municipal youth center offering workshops, events, youth work, rehearsal spaces, and youth participation programs including HerzoCoach initiative.
• Stadtarchiv (Town Archive) Municipal archive preserving historical documents, records, and cultural heritage materials.
• herzoPASS Citizen loyalty card program offering discounts and benefits at local participating businesses and facilities.
• Klimaschutz & Energie (Climate & Energy Program) Municipal climate protection initiatives including energy transition concept, solar potential cadastre, photovoltaic facilities, CO2 subsidy programs, and Herzo United Climate Action projects.
• Stadtentwässerung (Municipal Wastewater Treatment) Municipal wastewater management including sewage system, treatment plant, property drainage, drainage permits, and wastewater fees.

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, regional and minor.

• Landratsamt Erlangen-HöchstadtcoreStrategic or Co-development PartnerDistrict administrative authority providing county-level services including waste management, adoption, asylum affairs, and foreign affairs. The city coordinates with the district for various regional services and administrative functions.
• Metropolregion NürnbergregionalStrategic or Co-development PartnerMetropolitan region association connecting cities in the Nuremberg area for coordinated regional development, economic promotion, and infrastructure planning.
• Allianz gegen RechtsextremismusminorStrategic or Co-development PartnerAlliance against right-wing extremism - civic initiative the city participates in for community values and social cohesion.
• Atlantis SpaßbadminorGTM or Marketing PartnerFreizeitbad (leisure pool) operating as a partner providing recreational facilities for residents and visitors.
• Sainte-Luce-sur-Loire (France)minorOthersTwin town partnership for cultural exchange and international municipal cooperation.
• Nova Gradiška (Croatia)minorOthersTwin town partnership for cultural exchange and international municipal cooperation.
• Kaya (Togo)minorOthersTwin town partnership for cultural exchange and international municipal cooperation.
• Wolfsberg (Austria)minorOthersTwin town partnership for cultural exchange and international municipal cooperation.
• Herzo Bäder- und VerkehrcoreOthersMunicipal utility company managing swimming pools, baths, and local public transport services for the city.
• Herzo WerkecoreOthersMunicipal utility company providing essential infrastructure services for the city.
• HerzobuscoreChannel Partner/ Reseller/ DistributorLocal public bus service operated by Herzo Bäder- und Verkehr providing intra-city and regional public transportation.
• Agentur triebwerkcoreTechnology or IntegrationDigital agency based in Nuremberg (Rollnerstraße 59, 90408 Nürnberg) responsible for technical implementation and operation of the city's data processing systems and website.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Others

• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): Others category as the central IT services provider for Bavarian municipalities, supplying the data processing systems, SAP-based financial administration, and digital infrastructure that underpins operations like those of Herzogenaurach. Core infrastructure partner.
• TYPO3 GmbH: Others category as the company behind the TYPO3 CMS that powers Herzogenaurach's municipal website. Provider of the core publishing and accessibility foundation underlying the city's digital presence, comparable as a technology ecosystem partner.
• KDVZ Citkomm: Others category as a municipal IT service provider for German city administrations, offering digital services platforms, e-government modules, and data center operations analogous to those supporting Herzogenaurach's Bürgerservice-Portal and TYPO3 stack.

Direct peers

• Stadt Schwabach: Direct peer as a small independent Bavarian city (kreisfreie Stadt) near Nuremberg operating comparable municipal services. Similar scale and structural position, providing a useful benchmark for digital service delivery and operational efficiency.
• Stadt Erlangen: Direct peer as a neighboring Bavarian city in the same Erlangen-Höchstadt district, of comparable scale and offering the same municipal service portfolio (administration, building permits, cultural services, utilities). Most directly comparable for benchmarking on digital services and resident-facing operations.
• Stadt Fürth: Direct peer as a nearby Bavarian city of similar size and population range, operating the same statutory municipal functions under Bavarian law. Comparable for structure of departments, digital citizen services, and tax/fee revenue mix.
• Stadt Bamberg: Direct peer as a similarly sized Bavarian city with a comparable service portfolio including UNESCO-grade cultural heritage, public utilities, and digital citizen services. Useful benchmark for tourism and cultural programming strategy.

Broad incumbents

• Stadt Nürnberg: Broader incumbent as the much larger metropolitan anchor of the Metropolregion Nürnberg in which Herzogenaurach participates. Offers the full municipal service portfolio at scale and competes for residents, businesses, and cultural tourism in the same region.
• Bundesstadt Bonn: Broad incumbent as a large German municipality with a comprehensive digital citizen services portal and sustainability program. Comparable structural model for benchmarking e-government maturity and citizen engagement at scale.
• Landeshauptstadt München: Broad incumbent as Bavaria's capital and largest city, operating the same statutory municipal functions at substantially greater scale. Provides benchmark for ambitious digital service, sustainability, and cultural programming investments in Bavaria.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/herzogenaurach
• Facebookfacebook.com/TourismusinfoHerzogenaurach
• LinkedInlinkedin.com/company/personalamt

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Herzogenaurach