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SmartPredict

Full company profile

uuid003cche

Namestring
SmartPredict
Websiteurl
smartpredict.co.uk
Company typeenum
Private
Founded yearint
2024
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1–10
akta.pro rankint
Markets served

Serves global market

Keyword5 values
complaint quality assurance, regulatory compliance software, consumer duty compliance, financial services QA, complaint handling platform
Industry1 code
1Regulatory Taxonomy, Rules Mapping & Controls Testing
CodeFSAFAOANPrimaryYes
NAICS code1 code
  • Claims Adjusting524291
Product category
Regulatory Compliance Software
Social media profiles1 record
Marketing channels1 record

Each record includes

Title, Type, Stage, Description, Source

Cost components5 values
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

SmartPredict is a Complaint Decision QA platform designed for UK financial services firms. It enables organizations to evaluate and quality-assure complaint handling decisions against regulatory standards, with dedicated support for FCA Consumer Duty compliance and motor finance complaint handling. The product is delivered as a software platform accessed via the smartpredict.co.uk website.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

SmartPredict is a Complaint Decision QA (Quality Assurance) platform designed specifically for UK financial firms. The platform provides tools to evaluate and quality-assure complaint handling decisions against regulatory standards, with specific solutions for motor finance and consumer duty compliance.

Product and service3 records
1SmartPredict Complaint Decision QA Platform
2SmartPredict Consumer Duty Solution
3SmartPredict Motor Finance Solution
Recent move3 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight3 records

Each record includes

Type, Description

Peers10 records
1Onfido
TypeEmerging player
Description

UK-headquartered identity verification and KYC/AML RegTech; comparable as an adjacent UK FS RegTech whose customer base and regulatory subject matter overlap with SmartPredict's buyers.

2Temenos
TypeBroad incumbent
Description

Core banking and compliance platform serving retail banks globally; comparable as a broad incumbent that embeds regulatory and complaint-handling capabilities within a wider banking stack.

3NICE Actimize
TypeBroad incumbent
Description

Large-scale financial crime, compliance, and conduct-risk suite used by global banks; represents the broad-incumbent threat of bundled QA, surveillance, and case-management modules.

4Recordsure
TypeDirect peer
Description

UK-focused conversation analytics and quality-assurance tools used by financial services firms to evidence complaint, sales, and servicing quality — closely aligned to SmartPredict's complaint-decision QA focus.

5Medallia
TypeBroad incumbent
Description

Enterprise customer experience platform with case management and complaint analytics modules used by FS firms; comparable as a broader alternative for complaint-handling QA.

6Corlytics
TypeDirect peer
Description

Regulatory risk intelligence platform with deep coverage of conduct and consumer-protection rules across financial services; comparable as a specialist RegTech helping FS firms evidence compliance against regulator expectations.

7FIS
TypeBroad incumbent
Description

Major banking and capital markets technology vendor with embedded compliance, complaints, and risk modules; comparable as a broad incumbent whose bundled offerings could displace standalone QA tools.

8Featurespace
TypeDirect peer
Description

UK-headquartered RegTech providing adaptive behavioral analytics for fraud and AML in financial services; comparable as a UK FS-focused specialist in regulatory analytics.

9Qualtrics
TypeBroad incumbent
Description

Experience management platform with complaint, quality, and regulatory-survey workflows used in financial services; represents a horizontal alternative for complaint QA.

10TruNarrative
TypeDirect peer
Description

UK RegTech platform delivering fraud, AML, and compliance workflows to financial institutions; comparable as a UK-based, vertically specialized compliance vendor for FS.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat2 records

Each record includes

Type, Details

Key risks4 records

Each record includes

Headline, Details, Source

Key highlights4 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

SmartPredict

Regulatory Compliance Softwaresmartpredict.co.uk

SmartPredict firmographics

Firmographics
Name
SmartPredict
Website
https://smartpredict.co.uk
Company type
Private
Founded year
2024
Operating status
Operating
Headcount range
1–10 employees
Ownership category
akta.pro rank

SmartPredict industry classification

Industry
Product category
Regulatory Compliance Software
NAICS
Claims Adjusting (524291)
akta.pro primary industry
Regulatory Taxonomy, Rules Mapping & Controls Testing (FSAFAOAN)

Keywords

  • Complaint quality assurance
  • Regulatory compliance software
  • Consumer duty compliance
  • Financial services QA
  • Complaint handling platform

SmartPredict business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Marketing channels1 record

SmartPredict product offering

Product offering

Core offering

SmartPredict is a Complaint Decision QA platform designed for UK financial services firms. It enables organizations to evaluate and quality-assure complaint handling decisions against regulatory standards, with dedicated support for FCA Consumer Duty compliance and motor finance complaint handling. The product is delivered as a software platform accessed via the smartpredict.co.uk website.

Product overview

SmartPredict is a Complaint Decision QA (Quality Assurance) platform designed specifically for UK financial firms. The platform provides tools to evaluate and quality-assure complaint handling decisions against regulatory standards, with specific solutions for motor finance and consumer duty compliance.

Differentiator

Problem solved

Functional benefit

Products and services

  • SmartPredict Complaint Decision QA Platform
  • SmartPredict Consumer Duty Solution
  • SmartPredict Motor Finance Solution

Companies that use SmartPredict

Customer profile

Segments1 record

Ideal customer profiles1 record

SmartPredict technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

SmartPredict partnerships and signals

Strategic signal

Recent moves3 records

Expansion highlights3 records

SmartPredict competitors and assessment

Company assessment

Emerging players

  • Onfido: UK-headquartered identity verification and KYC/AML RegTech; comparable as an adjacent UK FS RegTech whose customer base and regulatory subject matter overlap with SmartPredict's buyers.

Broad incumbents

  • Temenos: Core banking and compliance platform serving retail banks globally; comparable as a broad incumbent that embeds regulatory and complaint-handling capabilities within a wider banking stack.
  • NICE Actimize: Large-scale financial crime, compliance, and conduct-risk suite used by global banks; represents the broad-incumbent threat of bundled QA, surveillance, and case-management modules.
  • Medallia: Enterprise customer experience platform with case management and complaint analytics modules used by FS firms; comparable as a broader alternative for complaint-handling QA.
  • FIS: Major banking and capital markets technology vendor with embedded compliance, complaints, and risk modules; comparable as a broad incumbent whose bundled offerings could displace standalone QA tools.
  • Qualtrics: Experience management platform with complaint, quality, and regulatory-survey workflows used in financial services; represents a horizontal alternative for complaint QA.

Direct peers

  • Recordsure: UK-focused conversation analytics and quality-assurance tools used by financial services firms to evidence complaint, sales, and servicing quality — closely aligned to SmartPredict's complaint-decision QA focus.
  • Corlytics: Regulatory risk intelligence platform with deep coverage of conduct and consumer-protection rules across financial services; comparable as a specialist RegTech helping FS firms evidence compliance against regulator expectations.
  • Featurespace: UK-headquartered RegTech providing adaptive behavioral analytics for fraud and AML in financial services; comparable as a UK FS-focused specialist in regulatory analytics.
  • TruNarrative: UK RegTech platform delivering fraud, AML, and compliance workflows to financial institutions; comparable as a UK-based, vertically specialized compliance vendor for FS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks4 records

Key highlights4 records

Customer concentration

SmartPredict social profiles

Digital presence

SmartPredict financial estimates

Financial estimate

Revenue estimate

Valuation estimate

SmartPredict leadership team

Management profile

Number of profiles

SmartPredict funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

SmartPredict M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SmartPredict

What does SmartPredict do?

SmartPredict is a Complaint Decision QA platform designed for UK financial services firms. It enables organizations to evaluate and quality-assure complaint handling decisions against regulatory standards, with dedicated support for FCA Consumer Duty compliance and motor finance complaint handling. The product is delivered as a software platform accessed via the smartpredict.co.uk website.

When was SmartPredict founded?

SmartPredict was founded in 2024. It employs 1 to 10 people.

Who are SmartPredict's main competitors?

Onfido is listed as an emerging player. Broad incumbents are Temenos, NICE Actimize, Medallia, FIS and Qualtrics. Direct peers are Recordsure, Corlytics, Featurespace and TruNarrative.

Does SmartPredict have an API?

No public API is recorded for SmartPredict.

What industry is SmartPredict in?

SmartPredict's product category is Regulatory Compliance Software. Its primary akta.pro industry code is FSAFAOAN, Regulatory Taxonomy, Rules Mapping & Controls Testing. Its NAICS code is 524291.

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