Schweizerisches Rotes Kreuz Kanton Zürich

What Schweizerisches Rotes Kreuz Kanton Zürich does

Schweizerisches Rotes Kreuz Kanton Zürich is a Swiss nonprofit humanitarian organization and the Cantonal Zürich chapter of the Swiss Red Cross federation, operating under the tradenames SRK Kanton Zürich, SRK Zürich, and Zurcher Rotes Kreuz. Founded in 1889 and headquartered at Thurgauerstrasse 36/38 in Zürich with a secondary education center (SRK Bildungszentrum) in Winterthur, the organization delivers a broad portfolio of social and healthcare services to residents of Canton Zürich through approximately 2,400 active volunteers and paid staff. Core service lines span emergency response (Rotkreuz-Notruf), medical transportation (Rotkreuz-Fahrdienst, ÖV-Begleitdienst), elderly companionship (Rotkreuz-Duo, Rotkreuz-Grüezi telephone visiting), migration and integration (Perspektive Arbeit, meet'n'Speak, come together, Femmes-Tische, Food-Treff), mental health and psychosocial care (Pontesano, Villa Vita), healthcare access for undocumented migrants (Meditrina), social counseling (Sozialberatung), crisis childcare (SRK-Kinderbetreuung zu Hause), and a complete advance care planning suite (Vorsorge- und Nachlassplanung, Patientenverfügung, Vorsorgeauftrag, Young Carers).

The organization's underlying technology is limited and operationally focused: two proprietary mobile applications (the SRK Drive App for volunteer transportation drivers and the Babysitting-App SRK for certified babysitters, both instrumented with Google Analytics), standard communication tools (Microsoft Teams, Zoom), and a payment processing stack integrating RaiseNow, FairGive, SIX, PayPal, Twint, and PostFinance with consent management via Usercentrics. The Bildungszentrum in Winterthur operates as a vocational training academy delivering the nationally recognized Pflegehelfende SRK nursing assistant program (4,500+ trained annually across Switzerland, 100,000+ cumulative over 65 years), along with specialized courses in long-term care, dementia care, palliative care, psychiatric care, and youth health/social internships (PGS, CHECK-IN SRK, babysitting, chili conflict prevention).

Revenue is not publicly disclosed and derives from a hybrid nonprofit model: individual donations (online, birthday, in-kind, memorial Trauerspenden), testamentary bequests, corporate partnerships and Corporate Volunteering, project-specific foundation grants, cantonal government contributions (IAZH for integration), professional service fees for advance care consultations (CHF 120–205 per consultation tier), training tuition at the Bildungszentrum, and membership fees. ZEWO-Gütesiegel certification underpins donor trust. The organization reports no subsidiaries, no M&A activity, no funding rounds, and no publicly disclosed revenue figures.

Name

Schweizerisches Rotes Kreuz Kanton Zürich

Legal name

Schweizerisches Rotes Kreuz Kanton Zürich

Website

https://srk-zuerich.ch

Company type

Private

Founded year

1889

Operating status

Operating

Headcount range

51–100 employees

Short description

Swiss Red Cross Cantonal Zürich chapter (founded 1889) delivering humanitarian, social, and healthcare services — including emergency response, elderly support, migration integration, mental health care, and vocational training — to vulnerable residents of Canton Zürich through 2,400+ volunteers.

Ownership category

akta.pro rank

Product category

Humanitarian and Social Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Home Health Care Services (62161)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Chronic Care & Complex Care Management (HSABAIAD)

akta.pro secondary industries

Transportation, Escort & Appointment Accompaniment (Non-Medical) (HSABAAAF), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC), Transportation & Errands (Non-Emergency) (HLADAGAF), Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)

Keywords

• Humanitarian aid services
• Elderly care support
• Refugee integration programs
• Nursing education training
• Social welfare services

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations: Individual donations from the public, including online donations, birthday donations, and in-kind donations.
2. Testamentary Bequests: Legacies and bequests from members, donors, and strangers who include SRK Zürich in their wills. Long-term financing increasingly comes from testamentary donations.
3. Corporate Partnerships: Partnerships with foundations and companies for project financing, including Corporate Volunteering programs.
4. Memorial Donations (Trauerspenden): Donations made in memory of deceased individuals instead of flowers and wreaths.
5. Consulting Fees: Fees charged for advance care planning consultations including patient directives and power of attorney counseling.

Pricing tiers

Distribution channels4 records

Marketing channels9 records

Core offering

Schweizerisches Rotes Kreuz Kanton Zürich is the cantonal Red Cross branch serving Zürich, providing humanitarian aid, social services, and care for vulnerable populations. It delivers elderly care and mobility services (Rotkreuz-Fahrdienst, Rotkreuz-Notruf, Rotkreuz-Duo), refugee and migrant integration programs (Meet'n'Speak, Meditrina, Pontesano), family and child services (Kinderbetreuung, Babysitting), certified nursing and care education (Lehrgang Pflegehelfende SRK, Demenzbetreuung, Langzeitpflege), and advanced care planning (Vorsorgeauftrag, Patientenverfügung).

Product overview

Schweizerisches Rotes Kreuz Kanton Zürich operates as a humanitarian aid organization offering a diverse portfolio of social and healthcare services rather than a unified software product. The core service portfolio includes emergency response systems (Rotkreuz-Notruf, Rotkreuz-Fahrdienst), elderly care support (Rotkreuz-Duo, Rotkreuz-Grüezi, ÖV-Begleitdienst), migration and integration programs (Perspektive Arbeit, Meet'n'Speak, come together, Femmes-Tische, Food-Treff), mental health services (Pontesano, Villa Vita psychosoziale Pflege), healthcare for vulnerable populations (Meditrina for Sans-Papiers), and advance care planning (Vorsorge- und Nachlassplanung, Patientenverfügung, Vorsorgeauftrag). The SRK-Bildungszentrum (Education Center) in Winterthur provides vocational training including the Pflegehelfende SRK nursing assistant program, PGS health internships, babysitting courses, and specialized care training (dementia, palliative, psychiatric). Youth engagement occurs through the Jugendrotkreuz (JRK) and family support services. Fundraising offerings include online donations, testamentspenden, trauerspenden, and corporate volunteering. The organization also provides two mobile applications: the SRK Drive App for volunteer drivers and the Babysitting-App SRK for babysitters. With approximately 2,400 volunteers and staff, SRK Kanton Zürich delivers these services primarily to residents of the canton of Zurich, Switzerland.

Differentiator

Problem solved

Functional benefit

Brands

• Pontesano: Support for people with psychological burdens or problems - bridging support for mentally burdened individuals during challenges in everyday life.
• Meet'n'Speak
• come together
• Perspektive Arbeit
• Rotkreuz-Duo
• Rotkreuz-Grüezi
• Rotkreuz-Notruf
• Rotkreuz-Fahrdienst
• Jugendrotkreuz Kanton Zürich

Products and services

• Rotkreuz-Fahrdienst (Red Cross Ride Service) Driver-assisted transport service for elderly and mobility-limited individuals in Canton of Zürich, supporting medical appointments, errands, and social outings. Requests are typically placed through the SRK Drive app.
• Rotkreuz-Notruf (Red Cross Emergency Call) 24/7 emergency-call service connecting subscribers to a Red Cross response center via a personal alarm device, enabling assisted living at home.
• Rotkreuz-Duo (Red Cross Duo Home Visits) Volunteer-driven regular home visits to elderly individuals living alone, providing companionship, conversation, and practical support.
• Rotkreuz-Grüezi (Phone Visiting Service) Regular telephone calls from volunteers to elderly individuals who live alone, providing social contact and an informal wellness check.
• ÖV-Begleitdienst (Public Transport Companion Service) Volunteer companions who accompany elderly or mobility-limited individuals on public transport trips across the Zürich network.
• Sozialberatung (Social Counseling) Social counseling for individuals and families in difficult life situations, helping them navigate benefits, services, and authorities in Canton of Zürich.
• SRK-Kinderbetreuung zu Hause (Home Childcare) Trained SRK childcare workers provide in-home childcare for families experiencing illness, overburden, or other acute situations.
• Lehrgang Pflegehelfende SRK (Certified Nursing Assistant Training) Recognized certified training course that prepares students for work as nursing assistants (Pflegehelfende SRK) in hospitals, care homes, and home-care settings.
• Lehrgang Demenzbetreuung (Dementia Care Training) Specialized training course qualifying participants to provide professional care and support for people with dementia.
• Lehrgang Langzeitpflege (Long-term Care Training) Formal training program for care professionals working in long-term care facilities, covering clinical and psychosocial aspects of chronic care.
• Passage SRK – Palliative Care Continuing-education program preparing care professionals to deliver palliative care in line with SRK standards.
• Babysitter-Kurs SRK (SRK Babysitting Course) Babysitting certification course that qualifies participants to be listed on the Babysitting-App SRK as vetted babysitters.
• Meditrina (Healthcare for Undocumented Migrants) Basic medical and nursing care for undocumented migrants and people without insurance coverage in Canton of Zürich.
• Pontesano (Mental Health Support) Psychosocial and mental health support for individuals and families in need, often referenced alongside the cantonal integration offerings.
• Vorsorge- und Nachlassplanung (Advance Care and Estate Planning) Consultation services for advance care directives (Patientenverfügung) and enduring power of attorney (Vorsorgeauftrag), including estate planning guidance.
• Corporate Volunteering Structured corporate volunteering engagement that places company employees in Red Cross service projects as part of CSR programs.
• Testamentspenden und Trauerspenden (Legacy and Memorial Giving) Donation programs that allow individuals to include the Red Cross in their wills or to direct memorial donations to the cantonal branch.
• Meet'n'Speak (Language Practice Group) Informal language practice groups that pair migrants with native speakers to support language acquisition and social integration.
• Femmes-Tische (Women's Discussion Tables) Small-group discussion circles for migrant women, covering health, family, and integration topics in their native languages.
• come together (Tandem Program) Tandem pairing program that connects newly arrived migrants with local residents for mutual cultural exchange and social integration.
• Kinderbetreuung und Babysitting-App SRK Online booking platform that lets parents find and book SRK-certified babysitters in Canton of Zürich.

Quantifiable outcome

• 180,000+ children helped through Kinderhilfe (1942-1956)
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Other Red Cross OrganizationscoreStrategic or Co-development PartnerSRK Kanton Zürich is part of the Swiss Red Cross network and works with international Red Cross organizations including ICRC for search services and disaster relief.
• Kanton Zürich (Cantonal Government)coreStrategic or Co-development PartnerSRK operates under cantonal integration programs (IAZH) and collaborates with government agencies for refugee integration and social services.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Pro Senectute Kanton Zürich: Leading Swiss nonprofit for elderly services in Canton Zürich, offering consultation, social support, and senior programs. Direct peer as both address the elderly care continuum with overlapping volunteer-based service models.
• Winterhilfe Zürich: Swiss nonprofit providing direct financial and material aid to individuals and families in need. Comparable in social assistance delivery and donor-funded model for vulnerable populations.
• Schweizerisches Arbeiterhilfswerk (SAH): Swiss Workers' Aid organization offering integration, employment support, and social services. Direct peer in migration-related programs such as Perspektive Arbeit and language training.
• Spitex Zürich: Home care service provider for Canton Zürich offering professional nursing and support services. Direct peer as both deliver in-home and community-based care to elderly and vulnerable populations in the same geography.
• Caritas Zürich: Cantonal branch of Caritas Schweiz providing social services, integration, and emergency aid in Canton Zürich. Direct peer across migration integration, social counseling, and support for vulnerable populations.

Emerging players

• Stiftung Wunderlampe: Swiss nonprofit offering wish-fulfillment and support to seriously ill children and families. Comparable in nonprofit humanitarian service delivery and donor-funded model, though in a narrower pediatric niche.

Regional players

• Croix-Rouge genevoise: Cantonal Red Cross chapter serving Geneva with parallel elderly, migration, and humanitarian programs. Strongly comparable in structure and service mix but operates in a different Swiss canton.

Broad incumbents

• Schweizerisches Rotes Kreuz (national): The national Swiss Red Cross federation of which SRK Kanton Zürich is a member. Broad incumbent that provides overarching programs (Pflegehelfende SRK, search services, humanitarian aid) of which the cantonal chapter is a delivery node.
• Tertianum Gruppe: Largest Swiss private assisted-living and senior care provider. Comparable in serving the elderly Canton Zürich demographic but operates commercial residential facilities rather than volunteer-driven home services.
• HEKS Hilfswerk der Evangelischen Kirchen Schweiz: Swiss Protestant aid organization running integration, refugee support, and elderly programs nationally. Comparable in mission and service mix; broader geographic footprint than SRK Zürich.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCqVbvZDLv368VMznnpotoTA
• Facebookfacebook.com/RotesKreuzZuerich
• LinkedInlinkedin.com/company/schweizerisches-rotes-kreuz-kanton-zuerich
• Instagraminstagram.com/roteskreuz_zuerich
• Xx.com/RotesKreuz_ZH

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Schweizerisches Rotes Kreuz Kanton Zürich