Spitex Zurich
Spitex Zürich AG is a non-profit home healthcare provider and the largest Spitex organization in German-speaking Switzerland, with about 1,500 employees serving roughly 10,000 residents annually across all districts of the City of Zürich under a municipal public-service contract.
- Company typePrivate
- Founded2022
- HeadquartersZürich, Switzerland
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Spitex Zurich does
Spitex Zürich AG is a non-profit home healthcare provider wholly owned by the Verein Spitex Zürich (an association with more than 5,500 members), formed in 2022 through the merger of Spitex Zürich Limmat and Spitex Zürich Sihl. It is the largest Spitex organization in German-speaking Switzerland, with approximately 1,500 employees serving roughly 10,000 clients per year and 5,500+ clients per month across all 22 districts of the City of Zürich. The organization operates 24 hours a day, 365 days a year and guarantees acceptance of new clients within 24 hours.
Its service offering is organized into four main business fields: Somatic Care (nursing, wound and stoma care, medication management), Memory Care (dementia), Mental Care (psychosocial nursing, including specialized teams for marginalized individuals and youth under 25, elevated to a main field in 2025), and Home & Care (household help and accompaniment), plus specialized services such as Palliative Care, APN-led complex care, and equipment rental. Underlying technology consists of third-party planning and scheduling software (Perigon, Swing) supporting a mobile care workforce, supplemented by a 100-vehicle e-car fleet and a newly procured fleet of 320 e-bikes equipped with ABS.
The business model is publicly mandated and tariff-regulated by the City of Zürich under a Leistungsauftrag (public service contract). Nursing services are reimbursed via mandatory Swiss health insurance at fixed hourly rates (CHF 52.60-76.90), household services are priced on a sliding scale tied to client taxable income (CHF 31-44/hour), and ancillary revenue comes from membership fees (CHF 30-150/year), equipment rental, and donations. Distribution is primarily direct-to-consumer, with referrals from hospitals, clinics, and physicians feeding an OPAN online registration system; the Teamflex operating model introduced in 2024 segments frontline teams into four collaboration modes. Strategic partnerships include the Home Tele Care pilot with santé24, a renewed cooperation framework with ZHAW, and board-level integration with Universit\u00e4tsspital Zürich.
Spitex Zurich firmographics
Firmographics- Name
- Spitex Zurich
- Legal name
- Spitex Zürich AG
- Website
- https://spitex-zuerich.ch
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Spitex Zürich AG is a non-profit home healthcare provider and the largest Spitex organization in German-speaking Switzerland, with about 1,500 employees serving roughly 10,000 residents annually across all districts of the City of Zürich under a municipal public-service contract.
- Ownership category
- akta.pro rank
Spitex Zurich industry classification
Industry- Product category
- Home Healthcare Services
- NAICS
- Ambulatory Health Care Services (621)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Wound, Ostomy & Continence Care (WOC) at Home (HSABACAE)
- akta.pro secondary industries
- Hospice Medication, DME & Supply Management (In-Home Logistics) (HSABAFAN), Continuous Home Care (Crisis Hospice) (HSABAFAB)
Keywords
Where Spitex Zurich is headquartered
LocationHeadquarters
- HQ city
- Zürich
- HQ country
- Switzerland
- HQ region
- Europe
Offices14 records
Markets served
Spitex Zurich business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Nursing care services (Grundpflege & Behandlungspflege): Spitex Zürich provides nursing care services reimbursed through basic health insurance (Grundversicherung). Long-term care rates are CHF 76.90/hour for assessment/consultation, CHF 63.00/hour for treatment, and CHF 52.60/hour for basic care. Acute and transition care has different rates.
- Household and accompaniment services: Household and accompaniment services are paid by clients based on their taxable annual income. Rates range from CHF 31.00 to CHF 44.00 per hour depending on income level. Not covered by mandatory health insurance.
- Nursing care tariffs: Various nursing care services billed according to city-approved tariffs. Long-term care: CHF 76.90/hour (assessment), CHF 63.00/hour (treatment), CHF 52.60/hour (basic care). Acute care has separate rates. Patient contribution is CHF 7.65/day for long-term care.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Long-term nursing care: Assessment and consultation at CHF 76.90/hour |
| Usage-based | Pay-as-you-go | Household services: CHF 31-44/hour based on income |
| Subscription | Annual | Membership fees: CHF 30-150/year |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
Spitex Zurich product offering
Product offeringCore offering
Spitex Zürich provides outpatient home healthcare, nursing care, and household assistance services delivered directly to patients' homes across all districts of the city of Zürich. Its services span four main business fields—Somatic Care, Memory Care, Mental Care, and Home & Care—plus specialized services including palliative care, wound care, stoma and continence counseling, and Advanced Practice Nursing (APN). The organization operates 24 hours a day, 365 days a year, accepting all new clients within 24 hours.
Differentiator
Problem solved
Functional benefit
Brands
- Teamflex: An innovative operational model with four different team models tailored to employee needs in home care delivery
- Mental Care
- Somatic Care
- Memory Care
- Home & Care
- D-Mobil
Quantifiable outcome
- Serves approximately 10,000 customers annually
- +3 more outcomes
Companies that use Spitex Zurich
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
Spitex Zurich technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Spitex Zurich partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- Bernhard Theater ZürichminorThe Association Spitex Zürich hosted its first member event at Bernhard Theater Zürich. The event featured a conversation with Wanda Wylowa who performed in a Spitex theater piece '2 Engel für Harry' at the theater.
- Stadtspital Zürich, Universitätsspital Zürich, Schutz & Rettung ZürichminorSpitex Zürich participated in the Zurich Pride 2026 together with Stadtspital Zürich, Universitätsspital Zürich, and Schutz & Rettung Zürich. The four organizations marched together to show a visible sign for diversity, respect, and cohesion.
- Zürcher Kammerorchester (ZKO)minorThe 'Musikzauber' concert series was created for people with special needs. The Zurich Chamber Orchestra performed for customers with dementia. The concert series was created in collaboration with the Health Centers for the Elderly (Gesundheitszentren für das Alter).
- Schweizerisches Rotes Kreuz (SRK) ZürichminorSwiss Red Cross Zürich supported the transport for concert attendees as part of the Musikzauber concert series.
- santé24coresanté24 and Spitex Zürich tested a new type of integrated care through the Home Tele Care pilot project. Doctors from santé24 worked closely with APN nursing experts from Spitex Zürich who cared for patients on-site. This enabled santé24 to make diagnoses and initiate therapies in even more cases through physician-directed examination, closing a gap in telemedicine offerings.
- Spitex Zürich Limmat and Spitex Zürich SihlcoreThe boards of Spitex Zürich Limmat and Spitex Zürich Sihl merged the two operational organizations into Spitex Zürich AG in mid-2022, creating the largest Spitex organization in German-speaking Switzerland with a single Leistungsauftrag for the entire city.
- Universität Zürich / primaZüri ProgramminorThe Health Department of Canton Zürich commissioned Universität Zürich to develop the 'primaZüri' program for combating chronic diseases. 'primaBewegt' is the pilot project for medical and nursing primary care providers to implement exercise promotion for patients. Spitex Zürich Sihl was a partner in the pilot project and started training its lead nursing staff.
- ZHAW (Zürcher Hochschule für angewandte Wissenschaften)coreThe Institute of Nursing at ZHAW and Spitex Zürich Sihl established a new contractual basis for their collaboration. Both institutions have worked successfully for years in knowledge and experience exchange, research, practice development, and education for the advancement of outpatient care (Spitex). The new agreement sets a secure institutional framework for all future cooperation projects.
- Alterszentrum St. Peter & PaulminorCollaboration with Alterszentrum St. Peter & Paul allows D-Mobil clients to participate in social activities, meal services, and laundry services.
- Universitätsspital Zürich (USZ)coreRobin Schneider, new board member, has been at Universitätsspital Zürich since 2016 and leads the Directorate of Research and Teaching ad interim since January 2025. Spitex Zürich works closely with USZ on various healthcare integration initiatives.
- City of Zürich (Stadt Zürich)coreSpitex Zürich has a Leistungsauftrag (performance/municipal service contract) with the City of Zürich. Tariffs are set by the city and Spitex serves all residents of the city.
Scale indicators15 records
Recent moves8 records
Expansion highlights5 records
Spitex Zurich competitors and assessment
Company assessmentBroad incumbents
- Tertianum: Large Swiss provider of residential elder care, home care, and related services; overlaps with Spitex Zürich on home and elderly care but operates a much broader portfolio including retirement residences.
- Domicil: Swiss operator of residential and ambulatory elder-care services including home care, comparable in target population and clinical scope, but with a heavier facility-based footprint.
- Senevita: Swiss operator of senior residences and home-care services; previously employed Spitex Zürich's CEO in a Public Affairs role — comparable in clinical elder-care scope but oriented toward residential offerings.
Direct peers
- Spitex Bern: Municipal non-profit home-care provider for the City of Bern operating under a Leistungsauftrag model with similar nursing, household, and palliative services — the closest Swiss German-speaking Spitex analogue by mandate and structure.
- Spitex Basel: Public-mandate home-care organization for the Canton of Basel-Stadt delivering nursing, dementia, and household services under regulated tariffs — a directly comparable Leistungsauftrag-driven Spitex model.
- RegioSpitex Limmattal: Regional Spitex provider in the Limmattal area offering nursing, household, and palliative home care under similar Swiss tariff and cantonal/municipal frameworks; the incoming CEO of Spitex Zürich previously led this organization.
Others
- Verein Spitex Schweiz (Spitex Verband Schweiz): National industry association representing Spitex providers in Switzerland, including Spitex Zürich; not a direct competitor but the ecosystem/industry body governing standards, training, and policy for Swiss home-care providers.
- Spitex Zürich Sihl (predecessor entity): Second predecessor organization merged into Spitex Zürich AG in 2022; covered the same City of Zürich mandate and provides a directly comparable benchmark for staff, customers, and service mix.
- Spitex Zürich Limmat (predecessor entity): One of the two predecessor organizations (alongside Spitex Zürich Sihl) merged in 2022 to form Spitex Zürich AG; same municipal mandate, same geography — useful historical reference for comparable scale and scope.
Regional players
- ASPS — Association Spitex privée Suisse: Swiss private Spitex providers' association; covers for-profit home-care operators across Switzerland, comparable in service model (home nursing and care) but operating outside the municipal Leistungsauftrag framework that anchors Spitex Zürich.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Spitex Zurich social profiles
Digital presenceSpitex Zurich financial estimates
Financial estimateRevenue estimate
Valuation estimate
Spitex Zurich leadership team
Management profileNumber of profiles
Profiles15 records
Spitex Zurich funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Spitex Zurich M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Spitex Zurich
What does Spitex Zurich do?
Spitex Zürich provides outpatient home healthcare, nursing care, and household assistance services delivered directly to patients' homes across all districts of the city of Zürich. Its services span four main business fields—Somatic Care, Memory Care, Mental Care, and Home & Care—plus specialized services including palliative care, wound care, stoma and continence counseling, and Advanced Practice Nursing (APN). The organization operates 24 hours a day, 365 days a year, accepting all new clients within 24 hours.
Is Spitex Zurich a public or private company?
Spitex Zurich is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Spitex Zurich founded?
Spitex Zurich was founded in 2022. It employs 1,001 to 5,000 people.
Where is Spitex Zurich based?
Spitex Zurich is headquartered in Zürich, Switzerland, in the Europe region.
How does Spitex Zurich make money?
Three revenue lines are on record. Nursing care services (Grundpflege & Behandlungspflege) is the primary driver. The others are household and accompaniment services and nursing care tariffs.
Who are Spitex Zurich's main competitors?
Broad incumbents on record are Tertianum, Domicil and Senevita. Direct peers are Spitex Bern, Spitex Basel and RegioSpitex Limmattal. Others are Verein Spitex Schweiz (Spitex Verband Schweiz), Spitex Zürich Sihl (predecessor entity) and Spitex Zürich Limmat (predecessor entity). ASPS — Association Spitex privée Suisse is listed as a regional player.
Does Spitex Zurich have an API?
No public API is recorded for Spitex Zurich.
What industry is Spitex Zurich in?
Spitex Zurich's product category is Home Healthcare Services. Its primary akta.pro industry code is HSABACAE, Wound, Ostomy & Continence Care (WOC) at Home, with a secondary code of HSABAFAN, Hospice Medication, DME & Supply Management (In-Home Logistics). Its NAICS code is 621 and its SIC code is 8082.