Telco Pack

What Telco Pack does

Telco Pack SA is an independent Swiss telecommunications operator founded in 2009 and headquartered in Le Mont-sur-Lausanne, Switzerland. The company delivers a unified communications stack spanning VoIP fixed telephony, VDSL and fiber-optic internet (up to 1,000/1,000 Mbit/s), 5G/4G mobile services (delivered via an infrastructure partnership with Sunrise), and IP television, with optional IP PBX systems available for purchase or leasing. The platform is built around interoperability, certified and compatible with most major IP telephone exchange manufacturers including Avaya (via AVAD), Unify, Mitel, Patton, Cisco, 3CX, Yealink, and Yeastar, with Microsoft Teams integration on premium telephony plans and optional fixed IP addresses (1, 4, 8, or 16) for advanced business needs.

The company operates a two-segment go-to-market model. Residential customers are served through Home Pack, a bundled subscription at CHF 79/month combining IP telephony, internet, and optional TV bouquets. Business customers are served through Business Pack tiers (CHF 119-139/month) and standalone VoIP Phone plans, with premium tiers offering Microsoft Teams integration, fixed IPs, and up to 30 included numbers. Pricing for mobile (Business Mobile Plus) ranges from CHF 35 to CHF 180/month across four geographic coverage tiers. Distribution combines direct-to-consumer online subscription via telcopack.ch, a self-service customer portal (my.telcopack.ch), and an affiliate partner program (partner.telcopack.ch) that certifies telematicians, integrators, and IT specialists across AVAD, Unify, Patton, and Mitel.

The business model is predominantly subscription-based recurring revenue, supplemented by one-time IP PBX hardware purchases (starting at CHF 2,200) and multi-year leasing (20-48 month terms). The company reports 1,588+ customers and 43 partners with a lean headcount of 1-10 employees, operating exclusively in Switzerland with number allocations governed by OFCOM. There is no disclosed institutional funding, M&A activity, or AI/ML capability in the source data.

Name

Telco Pack

Legal name

Telco Pack SA

Website

https://telcopack.ch

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Telco Pack SA is an independent Swiss telecom operator founded in 2009, offering VoIP, fiber/VDSL internet, 5G mobile, IP TV, and IP PBX services to residential and SMB customers in Switzerland via bundled subscriptions and a certified partner channel.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Telecommunications Resellers (517121), Wired Telecommunications Carriers (517111)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• VoIP telephony services
• Internet connectivity
• Mobile subscriptions
• IP television
• IP PBX solutions

Headquarters

HQ city

Romanel-sur-lausanne

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Infrastructure, Technology or R&D, Personnel, Marketing or Sales

Revenue model

1. VoIP Telephony Services: Subscription-based VoIP telephony services including basic and premium plans with included phone numbers, voice channels, and minutes to Switzerland, EU, and international destinations. Revenue generated through monthly subscription fees.
2. Internet Connectivity: VDSL and fiber optic internet connections offered at various speed tiers (up to 1000/1000 Mbps). Revenue from monthly subscription fees with no additional connection fees.
3. Mobile Services: Business mobile subscriptions with 5G and 4G options, unlimited plans, and international roaming. Subscription-based revenue with tiered pricing based on coverage region (Switzerland, Europe, Worldwide).
4. IP Television: IP TV packages with multiple bouquet options (Famille, Ciné séries, Sport, La Totale), replay, and VOD services. Monthly subscription revenue.
5. IP PBX Hardware and Services: IP telephone exchange solutions available through purchase or leasing options. One-time purchase fees or monthly leasing payments, plus optional maintenance contracts.
6. IP PBX Leasing: Equipment leasing with fixed monthly payments over 20-48 months, with ownership transferring to customer at end of lease term.
7. Partner Program: Affiliate partner program for telematicians, integrators, and IT specialists who resell Telco Pack products and services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Telco Pack SA is a Swiss independent telecom operator founded in 2009 that sells bundled VoIP telephony, VDSL and fiber internet, mobile (via Sunrise partnership), IP television, and IP PBX solutions to Swiss residential and business customers under Home Pack and Business Pack offerings.

Product overview

Telco Pack SA is an independent Swiss telecom operator providing a comprehensive suite of telecommunications services for both residential and business customers. The product portfolio centers on four core services: VoIP fixed telephony (with subscription plans from basic unlimited channels to premium plans with Microsoft Teams integration and up to 20 included numbers), high-speed internet connectivity (VDSL and fiber optic up to 1,000 Mbit/s), mobile services (Business Mobile Plus with 5G and international roaming across four tiers), and IP television (four bouquet options with up to 49 channels). These core services are available as standalone offerings or bundled through Home Pack (residential, CHF 79/month) and Business Pack (business, CHF 129-139/month). Additional offerings include IP PBX systems (available for purchase or leasing), Swiss phone number provisioning/porting, and remote technical assistance. The architecture represents a unified platform approach where services can be subscribed independently or combined into bundled packages, with VoIP and internet serving as foundational connectivity layers supporting the mobile and television offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Business Pack: All-in-one bundled telecom solution for businesses including internet, VoIP, mobile and TV services
• Home Pack

Products and services

• Home Pack Bundled subscription for Swiss residential customers that combines VoIP telephony, internet, mobile minutes, and IP television into a single monthly contract.
• Business Pack Bundled subscription for Swiss SMEs that combines a Swiss phone number, Business Mobile Plus, internet access, and value-added services into a single monthly contract.
• VoIP Telephony Voice-over-IP telephony service delivered over Telco Pack's independent Swiss telecom platform, providing subscribers with a Swiss phone number and flat-rate calling.
• Internet Connection (VDSL and Fiber) VDSL and fiber broadband internet access for Swiss homes and businesses, with no traffic volume limitations.
• Business Mobile Plus Mobile telephony plan offered to Swiss businesses through Telco Pack's partnership with Sunrise, integrated into the Business Pack bundle.
• IP Television Internet Protocol (IP) television service delivered over Telco Pack's network as part of the Home Pack bundle.
• IP PBX Hosted IP private branch exchange (PBX) solution for Swiss businesses that delivers corporate telephony features and integrates with Microsoft Teams.
• Swiss Phone Numbers Provision of official Swiss geographic telephone numbers to Home Pack and Business Pack subscribers.

Quantifiable outcome

• Bandwidth up to 1,000 Mbit/s symmetrical on fiber optic connections
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• AVAD (Avaya Distributor)coreChannel Partner/ Reseller/ DistributorAVAD is an Avaya distributor offering Avaya IP Office solutions through Telco Pack. Avaya IP Office is flexible and easy to use, scaling from a simple business telephony system for 5 users to a collaboration solution serving up to 2,000 users. AVAD provides distribution and certification for Avaya products within the Telco Pack partner ecosystem.
• UnifycoreTechnology or IntegrationUnify provides OpenScape Business, a communication solution dedicated to SMEs that creates a gateway between traditional telephone systems and modern online communication and unified communications technologies. Telco Pack offers training and certification for Unify products.
• PattoncoreTechnology or IntegrationPatton is a multinational company that designs, develops, and manufactures electronic communication equipment for network access, connectivity, voice over IP (VoIP), triple play, and video surveillance. Telco Pack integrates Patton equipment and provides partner training.
• MitelcoreTechnology or IntegrationMitel provides the MiVoice business communication platform offering advanced communication features, reliable call servers, and support for a wide range of innovative terminals and applications. Telco Pack offers certified Mitel solutions and training programs for partners.
• SunrisecoreTechnology or IntegrationSunrise is a key infrastructure partner for Telco Pack's mobile services. Telco Pack offers Business Mobile subscriptions in partnership with Sunrise, providing 5G and 4G mobile connectivity across Switzerland with roaming capabilities. Sunrise Roaming Cockpit is available for international travel management.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Init7: Independent Swiss fiber ISP and hosting provider focused on technical/business customers with symmetric fiber, VoIP and dedicated lines. Direct comparable to Telco Pack on independent-Swiss-operator positioning, fiber internet, and VoIP/hosted telephony.
• Green.ch: Swiss independent ISP, hosting and telecom provider offering internet, VoIP and business connectivity. Comparable to Telco Pack on independent-Swiss-provider positioning and SME/residential bundled connectivity.
• iway AG: Independent Swiss internet and telecom provider focused on SMEs with broadband, VoIP, mobile and cloud services. Highly comparable to Telco Pack's SME-targeted, multi-service independent operator profile.
• Peoplefone: Swiss-headquartered VoIP/hosted telephony provider targeting SMEs and partners across Europe. Most direct peer to Telco Pack on the IP PBX / hosted PBX / VoIP reseller proposition and partner-channel go-to-market.
• VTX Telecom: Independent Swiss telecom operator serving SMEs and residential customers with internet, VoIP, mobile and TV bundles. One of the closest direct peers to Telco Pack in terms of bundled offerings, customer segments, and independent positioning.

Broad incumbents

• Salt Mobile: Swiss challenger telco offering mobile, fixed broadband, and TV bundles to consumers and SMEs. Closely comparable to Telco Pack in its value-for-money positioning against Swisscom/Sunrise, and a relevant peer for bundle pricing and SME targeting.
• Sunrise: Second-largest Swiss telco offering mobile, broadband, TV and business services, and simultaneously a key infrastructure partner (Sunrise powers Telco Pack's mobile and roaming). A dual competitor-and-partner relationship, and the most direct comparison point on bundle structure and SME mobile propositions.
• Swisscom: Swiss incumbent telecom operator offering mobile, fixed, internet, TV and business solutions across Switzerland. Competes with Telco Pack across every product line but at massive scale with owned network infrastructure; relevant as the dominant incumbent Telco Pack positions itself against.
• Quickline: Swiss cable-telecom group combining regional cable operators to offer broadband, mobile, TV and telephony across Switzerland. Relevant broad peer for bundle structure, regional/cable-based service delivery, and SME/residential competition.

Emerging players

• Wingo: Swisscom-owned budget sub-brand offering mobile, internet and TV bundles to Swiss price-sensitive consumers. Comparable to Telco Pack's Home Pack on bundle composition and Swiss residential pricing competition, though operating at much larger scale as a sub-brand of the incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/telcopack

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telco Pack