MIND Naasten Centraal

What MIND Naasten Centraal does

MIND Naasten Centraal is a Dutch nonprofit organization (stichting) headquartered in Amersfoort, Netherlands, that provides peer support and experiential-expert services to relatives (naasten) of people with mental health issues or addiction. Originally founded in 1980 as Labyrint-In Perspectief, the organization rebranded to MIND Naasten Centraal in January 2022 and operates as an autonomous member of the MIND platform, a Dutch mental health network of 19 member organizations including Plusminus, Ypsilon, and Labyrint-In Perspectief. It has been officially recognized as a client organization for the theme of relatives in mental health care (GGZ) since 2014. The organization is almost entirely volunteer-run, with only two paid staff members totaling 0.6 FTE.

The organization's core products are human-delivered support services rather than technology products: the Naastenlijn national telephone helpline (0900-2546674, €0.10/min capped at €10), E-service email support, closed Facebook groups for different naasten segments, in-person and online video call discussion groups in cities including Amersfoort, Utrecht, Amstelveen, Veenendaal, and Zoetermeer, and a portfolio of 12 online educational modules covering KOPP/KOV topics (children of parents with mental health issues or addiction). Annual themed events include Kind-van Dag, Ouder van middag, and (Ex)Partner van middag, and a specialized Young track serves naasten aged 18–35. There is no proprietary technology platform, API, or AI component; the underlying "technology" is the trained volunteer experiential-expert workforce.

MIND Naasten Centraal's revenue model is non-commercial: all services are provided free of charge to beneficiaries, with funding derived primarily from Dutch Ministry of Health, Welfare and Sport (VWS) subsidies and supplemented by individual donations (minimum €25/year). The go-to-market is community-led — peer support, referrals from healthcare providers, Facebook groups, word-of-mouth, and community events. Founded approximately 1980, the organization maintains 40+ years of brand reputation and serves six primary segments: KOPP/KOV adults, (ex)partners, parents of mentally ill/addicted children, siblings, young adults aged 18–35, and extended network (friends, neighbors, colleagues). The organization currently faces material funding risk from 2025 VWS subsidy regulation changes.

Name

MIND Naasten Centraal

Legal name

MIND Naasten Centraal

Website

https://naastencentraal.nl

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

51–100 employees

Short description

MIND Naasten Centraal is a Dutch nonprofit providing free peer support, helpline, and discussion groups for relatives (naasten) of people with mental health issues or addiction, funded primarily by VWS government subsidies and donations.

Ownership category

akta.pro rank

Product category

Mental Health Peer Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHSABAIAF

Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD)

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

Keywords

• Peer support services
• Mental health counseling
• Family caregiver support
• Peer discussion groups
• Mental health helpline

Headquarters

HQ city

Amersfoort

HQ country

Netherlands

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Subsidies: Primary funding from Ministry of Health, Welfare and Sport (VWS) subsidies. Organization has been recognized as a client organization since 2014. Facing uncertainty due to changes in subsidy regulations in 2025.
2. Donations: Individual donations from supporters, with minimum annual donation of €25
3. Voluntary Contributions: Services are provided free of charge to beneficiaries; funded through subsidies and donations

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

MIND Naasten Centraal is a Dutch non-profit client organization that provides free peer support services to relatives ("naasten") of people with mental health issues or addiction. Its offering centers on a national telephone helpline (Naastenlijn), email support (E-service), closed Facebook peer groups, in-person and online discussion groups (Gespreksgroepen), a 12-module online educational curriculum on KOPP/KOV topics, and recurring themed events (Kind-van Dag, Ouder van middag, (Ex)Partner van middag). The portfolio is delivered by trained experiential-expert volunteers under a small paid staff headquartered in Amersfoort.

Product overview

MIND Naasten Centraal is a Dutch client organization providing peer support services for family members, partners, and other direct relatives (naasten) of people with mental health issues or addiction. The organization operates a multi-channel support model including the Naastenlijn (telephone helpline), E-service (email support), Facebook groups, and in-person/online Gespreksgroepen (discussion groups). The portfolio includes 12 Online Modules covering KOPP/KOV topics, annual themed events (Kind-van Dag, Ouder van middag, (Ex)Partner van middag), and a specialized Young track for 18-35 year olds. The organization was established in 2021 under the MIND federation and recognized as a client organization since 2014.

Differentiator

Problem solved

Functional benefit

Products and services

• Naastenlijn (Telephone Helpline) National telephone helpline (0900-2546674, €0.10/min, max €10) providing peer support from trained experiential-expert volunteers, available weekdays with morning, afternoon, and evening slots, for relatives ("naasten") of people with mental health issues or addiction.
• E-mail ondersteuning (E-service)

Quantifiable outcome

• More than 85% of audience needed GGZ support themselves due to intensive caregiving experiences

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• MantelzorgNLcoreStrategic or Co-development Partner · 25 May 2022Collaboration with MantelzorgNL on webinars and events to better reach and support GGZ caregivers (mental health caregivers). Jointly organized webinars on topics like 'How to better reach GGZ caregivers' featuring practical examples and exchange opportunities.
• MIND PlatformcoreStrategic or Co-development Partner · 1 January 2022MIND Naasten Centraal is part of the MIND platform, an independent civil society organization focused on mental health with 19 member organizations including Plusminus, Ypsilon, and others. The organization maintains autonomous position while benefiting from the MIND umbrella. Their office is located at MIND in Amersfoort.
• Altrecht GGZminorStrategic or Co-development PartnerCollaboration on research project 'Welzijnsmeter' (Well-being Meter) to develop a reliable questionnaire helping relatives assess whether they need practical or emotional support. Research conducted by Altrecht GGZ under dr. M.I. Zegwaard.
• Het BolwerkminorStrategic or Co-development PartnerCollaboration partner in Quickscan Welzijn launch event. Het Bolwerk works on project 'Verhaal in Beeld' (Story in Image) using sculpture and photography to give space to GGZ caregivers' stories.
• Indebuurt033minorStrategic or Co-development PartnerCollaboration partner in Quickscan Welzijn project. Indebuurt033 collected needs from GGZ caregivers and translated these into awareness campaigns and deployment of family experiential experts.
• Curium-LUMCminorStrategic or Co-development PartnerResearch partner for DevelopRoad project studying young people (16-25) with severe and prolonged mental health issues in child and youth psychiatry. Naasten Centraal helps recruit parent participants for the study.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Regional players

• MIND Australia: MIND Australia is a national mental health NGO providing support, including family and carer programs, in Australia. Comparable in mission to Naasten Centraal's family-focused peer-support model but operating in a different geography.

Direct peers

• Ypsilon: Ypsilon is a Dutch organization that supports relatives of people with psychotic disorders. Although more specialized by diagnosis, it operates the same peer-support, helpline, and information model for family members of people with serious mental illness within the MIND federation.
• Stichting Borderline: Stichting Borderline is a Dutch foundation supporting people with borderline personality disorder and their families. It shares the peer-support and family-inclusive model, serves an adjacent naasten segment, and is connected to Naasten Centraal's board via historical collaboration.
• MantelzorgNL: MantelzorgNL is the Dutch national association for informal caregivers. It overlaps with Naasten Centraal's naasten audience at the boundaries of mental health caregiving and already co-produces webinars, making it a close functional peer on caregiver advocacy and support coordination.
• Plusminus: Plusminus is a Dutch client organization for family and friends of people with mental health problems, offering peer support, helplines, and information. As a fellow MIND member focused on naasten support, it is the closest direct peer in terms of mission, target audience, and service delivery model.

Broad incumbents

• NAMI (National Alliance on Mental Illness): NAMI is the largest US grassroots family-led mental health organization supporting relatives of people with mental illness through education, support groups, and advocacy. It is a broad international incumbent whose model, scale, and funding mix closely parallel what Naasten Centraal operates in the Netherlands.
• MIND platform: MIND is the Dutch independent civil-society platform with 19 member organizations focused on mental health. Naasten Centraal operates as a member under MIND, making the federation an umbrella incumbent that channels referrals, advocacy, and shared funding across the broader mental-health peer-support ecosystem.
• Mind UK: Mind is the UK's leading mental health charity offering information, helplines, and community support. While broader in scope than Naasten Centraal and serving people with mental illness directly, it frequently includes family and caregiver programming and is a comparable large-scale incumbent in the English-language mental health peer-support field.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NaastenCentraal
• Xx.com/NaastenCentraal
• LinkedInlinkedin.com/company/mindnaastencentraal

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MIND Naasten Centraal