The Medical City Clinic
The Medical City Clinic (TMCC) operates 50+ mall-based outpatient clinics across the Philippines, delivering primary care, diagnostics, specialty, telemedicine, and home health services to walk-in individuals, corporate clients, and HMO members.
- Company typePrivate
- Founded1996
- HeadquartersPasig, Philippines
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What The Medical City Clinic does
The Medical City Clinic (TMCC), operated by ProSer Health Services, Inc. (PHSI) — a wholly owned subsidiary of The Medical City — runs a network of more than 50 outpatient ambulatory clinics across Metro Manila, Luzon, the Visayas, and Mindanao in the Philippines. The clinics are predominantly mall-based (in SM, Robinsons, Ayala, and WalterMart properties), positioning services inside high-traffic retail environments for walk-in convenience. Service scope spans primary care consultations, diagnostics (laboratory, X-ray, ultrasound, CT, mammography), cardiac diagnostics (ECG, 2D echo), physical therapy, dental, surgical services (general, orthopedic, urology, ENT, ophthalmology), specialty services (Sleep Lab polysomnography), home-based wound care, and a telemedicine offering called Online Consult. Patient-facing technology includes the Online Consult telemedicine platform and the My Online Results portal for lab/diagnostic access, operated with IT Easy Software Solutions.
The business model is multi-stream: fee-for-service outpatient clinical visits, telemedicine consultations, corporate occupational health contracts (Mobile Clinic), home wound care services, and third-party billing through PhilHealth and HMO partners including Medicard, Maxicare, and Cocolife. Pricing follows unit pricing on individual services rather than disclosed subscription tiers. TMCC is integrated with The Medical City's six hospital hubs for referral and operates with more than 1,000 affiliated primary care physicians and specialists under a centralized concierge hotline. Customer segments are individual walk-in patients (primary), corporate/employer clients (Mobile Clinic), and HMO/insurance members; no enterprise customer logos or anchor contracts are publicly disclosed. The company has no venture or private equity funding history and appears financed through parent company operations.
The Medical City Clinic firmographics
Firmographics- Name
- The Medical City Clinic
- Legal name
- ProSer Health Services, Inc.
- Website
- https://themedicalcityclinic.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The Medical City Clinic (TMCC) operates 50+ mall-based outpatient clinics across the Philippines, delivering primary care, diagnostics, specialty, telemedicine, and home health services to walk-in individuals, corporate clients, and HMO members.
- Ownership category
- akta.pro rank
The Medical City Clinic industry classification
Industry- Product category
- Outpatient Healthcare Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Retail & Walk-In Primary Care Clinics (HLAFAGAC)
- akta.pro secondary industries
- Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL), Primary Care & General Medicine Virtual Care (HLALAAAA), Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)
Keywords
Where The Medical City Clinic is headquartered
LocationHeadquarters
- HQ city
- Pasig
- HQ country
- Philippines
- HQ region
- Asia
Offices15 records
Markets served
The Medical City Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Outpatient Clinical Services: Revenue generated from medical consultations, diagnostic services (laboratory, imaging, X-ray, ultrasound, CT scan), therapeutic procedures, dental services, physical therapy, and specialist consultations across 50+ clinic locations.
- Telemedicine/Online Consult: Revenue from virtual consultations delivered through the Online Consult platform with complete lineup of medical specialists.
- Corporate Health Services: Mobile clinic services providing on-site imaging, diagnostics and consultation to corporate clients and their employees. Includes pre-employment check-ups and annual physical examinations.
- Home Healthcare Services: Wound care services rendered in the comfort of patient's home, including care for burn, post-operative, advanced and chronic wounds.
- HMO and Insurance Billing: Revenue through billing and collection from PhilHealth, health insurers, HMOs (such as Medicard, Maxicare, Cocolife) and other third-party payors for healthcare services rendered.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Walk-in outpatient services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
The Medical City Clinic product offering
Product offeringCore offering
The Medical City Clinic operates more than 50 outpatient ambulatory clinics across Metro Manila, Luzon, and VisMin areas, delivering primary medical, dental, diagnostic, and therapy services. The network supplements in-clinic care with an Online Consult telemedicine service, a Mobile Clinic for corporate clients, and home-based Wound Care services, all integrated with The Medical City hospital network for specialist referrals.
Product overview
The Medical City Clinic (TMCC) is a network of over 50 outpatient ambulatory clinics operating across Metro Manila and provincial Luzon areas, with a presence in Visayas and Mindanao (VisMin). Operated by ProSer Health Services Inc., a wholly owned subsidiary of The Medical City, the clinic offers a comprehensive range of diagnostic and therapeutic services spanning the health continuum from wellness to acute care and rehabilitation. The service portfolio includes core offerings such as Diagnostic Services (laboratory, imaging, X-ray, ultrasound, CT scan, mammography), Heart Station (ECG, 2D Echo), Physical Therapy, Medical and Surgical Services, Dental Services, and specialized services like the Sleep Lab (polysomnography), Mobile Clinic (corporate on-site services), Wound Care (home service), and Online Consult (telemedicine). A Patient Portal (My Online Results) provides digital access to diagnostic results. The network operates with 6 hospital hubs for referral and over 1000 Primary Care Physicians and Specialists, unified under a single hotline number and centralized Concierge Center.
Differentiator
Problem solved
Functional benefit
Brands
- Online Consult: Flagship telemedicine service with Medical Specialists delivering online consultation available Monday to Sunday from 8am - 4pm
- Sleep Lab
- Mobile Clinic
- My Online Results
- Tim CeeCee
Products and services
- Medical Services
- Diagnostic Services
- X-Ray Services
- Imaging Services
- Heart Station
- Physical Therapy
- Surgical Services
- Dental Services
- Vaccination Services
- Online Consult (Telemedicine)
- Sleep Lab (Polysomnography)
- Mobile Clinic
- Wound Care (Home Healthcare)
Quantifiable outcome
- More than 50 clinic locations serving patients
- +1 more outcomes
Companies that use The Medical City Clinic
Customer profileSegments3 records
Ideal customer profiles3 records
The Medical City Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
The Medical City Clinic partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- ProSer Health Services, Inc. (PHSI)coreOperating entity of The Medical City Clinic. PHSI is a wholly owned subsidiary of The Medical City. Governed by PROSER's privacy policies and practices.
- The Medical City Hospital NetworkcoreThe Medical City Clinic is part of The Medical City hospital network which includes 6 hospital hubs for patient referrals. TMC has JCI accreditation and operates as a training hospital.
- Ateneo School of Medicine and Public HealthminorTMC operates as a training ground for future doctor specialists. Medical residents, interns, clerks and students may use and access patient health information as part of the training program.
- SM Prime Holdings (SM Malls)coreMajor distribution partner providing mall retail space for The Medical City Clinic locations across numerous SM properties including SM City North EDSA, SM Mall of Asia, SM Fairview, SM Manila, and many others.
- Robinsons Land CorporationcoreMall distribution partner operating clinic locations at Robinsons Cainta, Robinsons Magnolia, Robinsons Galleria South, and other Robinsons properties.
- Ayala MallscoreMall distribution partner with clinic locations at Ayala Malls Feliz (Pasig) and Ayala Malls Central Bloc (Cebu).
- WalterMartcoreMall distribution partner with multiple clinic locations at WalterMart properties including Makati, Bicutan, Taytay, Malolos, Sta. Maria, San Fernando, Gapan, and Bacoor.
- PhilHealthcoreNational health insurance provider. The Medical City Clinic uses and discloses health information to submit claims and receive payment from PhilHealth for covered healthcare services.
- Health Maintenance Organizations (HMOs)corePartnership with HMOs including Medicard, Maxicare, Cocolife for billing and payment processing of healthcare services. Facilitates Letter of Authorization (LOA) approvals for diagnostic procedures.
Scale indicators6 records
Recent moves8 records
Expansion highlights5 records
The Medical City Clinic competitors and assessment
Company assessmentDirect peers
- Qualimed Health Network: Philippine hospital-and-clinic network offering multi-specialty outpatient services in mall-based and freestanding formats; competes with TMCC in primary care, diagnostics, and corporate health across Luzon and Visayas.
- Healthway Medical Network: Ayala-owned mall-based multi-specialty outpatient clinic network in the Philippines; directly competes with TMCC for mall real estate, HMO contracts, primary care physicians, and walk-in patient volumes across Metro Manila and provincial locations.
- Hi-Precision Diagnostics: One of the largest diagnostic and outpatient service networks in the Philippines, with multi-specialty clinics across Metro Manila and provincial areas — a direct peer competing on laboratory services, imaging, and primary care consultations.
- MyHealth Clinic: Mall-based ambulatory clinic chain providing primary care, diagnostics, and corporate health services in the Philippines; directly comparable on retail-clinic distribution model, HMO integration, and target patient demographics.
- KonsultaMD / Aventus Medical Care: Provides telemedicine consultations and corporate on-site health services — overlapping with TMCC's Online Consult and Mobile Clinic offerings; a direct peer in digital and corporate-channel primary care delivery.
Regional players
- Halodoc: Indonesia-based regional telehealth and on-demand healthcare platform; a regional player signaling the regional template (app-first, 24/7, pharmacy + doctor) that TMCC's Online Consult must keep pace with to remain competitive.
Emerging players
- Doctor Anywhere: Southeast Asia telehealth and digital health platform with growing Philippines presence; an emerging competitor to TMCC's Online Consult service on user experience, app-based booking, and 24/7 availability.
Others
- The Medical City (Hospital): Parent hospital network and core referral partner for TMCC; not a direct outpatient competitor but the strategic anchor for TMCC's brand, specialist network, and referral ecosystem.
Broad incumbents
- Asian Hospital and Medical Center: Large Philippine tertiary hospital with outpatient and executive health services; competes for premium corporate check-ups, specialist consultations, and insured patients who could otherwise be served by TMCC's network.
- St. Luke's Medical Center: JCI-accredited Philippine hospital system with outpatient and diagnostic services; broad incumbent competing for high-acuity referrals and HMO contracts that flow through TMCC's hospital network.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
The Medical City Clinic social profiles
Digital presenceThe Medical City Clinic compliance and trust
Trust signalCompliance2 records
The Medical City Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Medical City Clinic leadership team
Management profileNumber of profiles
Profiles1 record
The Medical City Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Medical City Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Medical City Clinic
What does The Medical City Clinic do?
The Medical City Clinic operates more than 50 outpatient ambulatory clinics across Metro Manila, Luzon, and VisMin areas, delivering primary medical, dental, diagnostic, and therapy services. The network supplements in-clinic care with an Online Consult telemedicine service, a Mobile Clinic for corporate clients, and home-based Wound Care services, all integrated with The Medical City hospital network for specialist referrals.
Is The Medical City Clinic a public or private company?
The Medical City Clinic is a private company. It is classified as corporate owned and is currently operating.
When was The Medical City Clinic founded?
The Medical City Clinic was founded in 1996. It employs 1,001 to 5,000 people.
Where is The Medical City Clinic based?
The Medical City Clinic is headquartered in Pasig, Philippines, in the Asia region.
How does The Medical City Clinic make money?
Five revenue lines are on record. Outpatient Clinical Services are the primary driver. The others are telemedicine/Online Consult, corporate Health Services, home Healthcare Services and HMO and Insurance Billing.
Who are The Medical City Clinic's main competitors?
Direct peers on record are Qualimed Health Network, Healthway Medical Network, Hi-Precision Diagnostics, MyHealth Clinic and KonsultaMD / Aventus Medical Care. Halodoc is listed as a regional player. Doctor Anywhere is listed as an emerging player. The Medical City (Hospital) is listed as an others. Broad incumbents are Asian Hospital and Medical Center and St. Luke's Medical Center.
Does The Medical City Clinic have an API?
No public API is recorded for The Medical City Clinic.
What industry is The Medical City Clinic in?
The Medical City Clinic's product category is Outpatient Healthcare Services. Its primary akta.pro industry code is HLAFAGAC, Retail & Walk-In Primary Care Clinics, with a secondary code of HLAFAAAL, Hospital-Owned Physician Networks & Medical Groups. Its NAICS code is 621111 and its SIC code is 8011.