What Saudi Post does

Saudi Post (SPL, مؤسسة البريد السعودي) is the government-owned national postal corporation of the Kingdom of Saudi Arabia, headquartered in Riyadh and operating under the regulatory oversight of the Communications and Information Technology Commission (CITC). Founded in 1926 and staffed by 10,000+ employees, SPL runs more than 450 physical branches across 13+ administrative regions, including dedicated international mail processing centers at King Abdulaziz International Airport (Jeddah), King Khalid International Airport (Riyadh), King Fahd International Airport (Dammam), and Prince Mohammed bin Abdulaziz International Airport (Medina). Its core platforms include a National Address geocoded addressing system, an Open Data portal, an E-PO Box digital mailbox service, and a public API for address verification; these are complemented by the SPL mobile application on iOS and Android and integration with the Nafath identity platform for customer onboarding.

SPL's service portfolio spans three segments: Individual Services (Express, Express Plus, Economy, Sea Freight, Mail, PO Box, E-PO Box, Alami international shopping, National Address registration), Government Services (Absher-integrated Ministry of Interior document delivery with a 3-5 day SLA, Ministry of Foreign Affairs attestation, official mail, and managed mail rooms), and Enterprise Services (SMEs Platform bulk shipping, Official Business Address, e-commerce logistics, healthcare logistics for biosamples and pharmaceuticals, Prison Inmate package delivery, and the National Address API). Strategic partnerships include SAL Saudi Logistics Services for air mail optimization (signed April 2025), Naqel Express (co-located operations centers), SAPTCO for intermodal access, and regulatory alignment with the Ministry of Transport and Logistic Services and the Transport General Authority.

SPL generates revenue through six streams: transaction-fee express and parcel delivery, annual PO Box and E-PO Box subscriptions with tiered pricing across individuals, government, companies, institutions, and charitable associations, transaction-fee government document handling, subscription-based e-commerce and SMEs bundles, healthcare logistics transactions, and transaction-fee international mail handled in partnership with SAL. Pricing is publicly disclosed across PO Box, E-PO Box, and SMEs tiers, with annual PO Box subscriptions ranging from 130 SAR (institution branches) to 1,600 SAR (company main centers). Customer concentration is spread across individuals, SMEs, large enterprises, multiple government ministries, and the healthcare sector, with no single customer representing the majority of revenue. Financial figures including total revenue are not publicly disclosed in the available sources.

Name

Saudi Post

Legal name

Saudi Post Corporation

Website

https://splonline.com.sa

Company type

Private

Founded year

1926

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Saudi Post is the government-owned national postal operator of Saudi Arabia, providing postal, courier, express parcel, government document handling, e-commerce logistics, healthcare logistics, and a National Address geocoded registry across 450+ branches to individuals, businesses, and government entities.

Ownership category

akta.pro rank

Product category

Postal and Logistics Services

NAICS

Postal Service (491), Postal Service (4911), Advertising Material Distribution Services (54187)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Domestic Parcel Post / Ground Parcels (TLAAAAAB)

akta.pro secondary industries

Post Office Network & Retail Counter Services (TLAAAAAF), International Parcel Post (Inbound/Outbound) (TLAAAAAL), Direct Mail / Marketing Mail & Bulk Mail Services (TLAAAAAJ)

Keywords

• Postal delivery services
• Courier and parcel shipping
• Government document delivery
• National addressing system
• E-commerce logistics solutions

Headquarters

HQ city

Riyadh

HQ country

Saudi Arabia

HQ region

Middle East

Offices18 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Express and Parcel Delivery Services: Revenue from express, express plus, economy, and sea freight shipping services for individuals and businesses, charged on a per-shipment basis with pricing based on weight and destination.
2. PO Box and E-PO Box Subscriptions: Annual subscription fees for physical and digital PO Box services for individuals, government entities, businesses, and charitable associations with tiered pricing based on entity type.
3. Government Document Services: Processing and delivery of government documents (Ministry of Interior via Absher, Ministry of Foreign Affairs) with service fees for document handling and home delivery.
4. E-commerce Logistics Solutions: Business solutions including the SMEs Platform offering bundled shipment packages, e-commerce delivery services, and the Alami global shopping service.
5. Healthcare Logistics: Specialized logistics for healthcare sector including biosample transportation and medication/supplement delivery with compliance with pharmaceutical logistics standards.
6. Mail Services: Traditional and international mail handling services, including air mail processing in partnership with SAL Saudi Logistics Services.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels5 records

Core offering

Saudi Post (SPL) is the national postal operator of Saudi Arabia, providing domestic and international mail, express and economy parcel delivery, PO Box and E-PO Box digital mailbox subscriptions, government document delivery via Absher and the Ministry of Foreign Affairs, the National Address geocoded addressing system, e-commerce logistics (SMEs Platform, Alami international shopping), and specialized healthcare logistics for biosamples and pharmaceuticals. Services are distributed through 450+ physical branches, the splonline.com.sa portal, and iOS/Android mobile applications.

Product overview

Saudi Post (سبل/SPL) operates as a comprehensive postal, logistics, and digital services platform serving Saudi Arabia. The offering is a multi-module platform organized into three main segments: Individual Services (express delivery, mail, PO boxes, national address registration, international shopping), Government Services (official mail, document attestation, Absher-integrated document delivery), and Enterprise Services (business shipping, e-commerce logistics, healthcare solutions, APIs). Key products include Express/Express Plus/Economy shipping tiers, E-PO Box digital mailbox, National Address system, SMEs bulk shipping platform, healthcare logistics (biosamples, pharmaceuticals), and Open Data APIs for postal branch information. The platform integrates with Absher for government services and Nafath for identity verification, operating across 450+ branches nationwide with mobile app accessibility.

Differentiator

Problem solved

Functional benefit

Brands

• سبل أون لاين (SPL Online): The digital services platform of Saudi Post providing online postal and logistics services including shipment tracking, address registration, and e-commerce solutions.
• National Address (العنوان الوطني)
• SPL Government Documents (وثائق أبشر)
• MOFA Document Attestation Service (تصديق وزارة الخارجية)
• Alami (عالمي)

Products and services

• Express Express delivery service for fast shipment of packages within Saudi Arabia, targeted at individuals and businesses sending time-sensitive items.
• Express Plus Premium express delivery service with enhanced speed and tracking capabilities for time-critical shipments within Saudi Arabia.
• Economy Budget-friendly delivery service for less time-sensitive shipments within Saudi Arabia.
• Sea Freight Solution International shipping service via sea freight for packages destined for or originating from international locations.
• Mail Traditional postal mail service for sending letters and documents domestically and internationally.
• Door Step Home delivery service allowing customers to receive shipments at their doorstep rather than picking up from a branch.
• E-PO Box (Digital Mailbox) Digital postal address service providing a secure, permanent postal address for receiving mail and packages without physical box ownership, with multiple delivery options and unlimited storage capacity.
• PO Box (Traditional) Physical postal mailbox rental service available at main and branch post offices for receiving letters and shipments, with annual subscription fees tiered by entity type.
• Alami International shopping service enabling customers to shop from global brands and receive purchases at their National Address or any other designated address.
• National Address National address registration system that precisely identifies locations of individuals and businesses (companies and government entities), enabling accurate delivery and government services.
• SMEs Platform Bulk shipping platform enabling small and medium enterprises to purchase packages of 20 or more shipments for domestic delivery up to 20 kg per shipment, with potential savings of approximately 50% compared to standard rates.
• Ministry of Interior Documents via Absher Government document delivery service through the Absher platform covering documents from the General Directorate of Passports, Civil Affairs Agency, and General Department of Traffic, delivered to the customer's National Address within 3-5 days.
• Ministry of Foreign Affairs Service Document attestation and ratification service for Ministry of Foreign Affairs documents, processed through SPL branches by collecting documents from customers and delivering processed documents back.
• Official Business Address Registered business address service providing official postal addresses for businesses that need a recognized commercial address for registration and correspondence.
• E-commerce Services End-to-end e-commerce logistics solutions supporting online businesses with shipping and fulfillment, including pickup, warehousing, and last-mile delivery.
• National Address API Programmatic API access to National Address data and validation services for integration into business and government systems.
• Healthcare Solutions Specialized logistics for the healthcare sector including temperature-controlled transport and compliance with pharmaceutical handling requirements for biosamples, medications, and dietary supplements.
• SPL Mobile App Mobile application available on iOS and Android providing access to SPL services with enhanced user experience for tracking, branch finding, and account management.
• Open Data Portal Public data portal providing access to postal branch information, service availability, cities coverage, and regional postal data for researchers, entrepreneurs, and the public, with dedicated APIs for integration.
• Package Delivery Service for Prison Inmates Specialized delivery service enabling families to send approved packages to prison inmates through SPL's distribution network.
• Adahi Sacrifice animal services for Hajj and religious occasions, handled by SPL on behalf of customers.

Quantifiable outcome

• Save approximately 50% on shipping costs when using the SMEs Platform compared to standard rates
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• SAL Saudi Logistics ServicescoreStrategic or Co-development Partner · 23 April 2025SAL Saudi Logistics Services has entered into a partnership with Saudi Post (SPL) to optimize air mail handling operations across Saudi Arabia, with the agreement signed by SPL President H.E. Eng. Anef Abanomi and SAL CEO Omar Talal Hariri. The collaboration aims to enhance speed, safety, and reliability in the country's growing e-commerce logistics sector, leveraging SAL's cargo management expertise and SPL's extensive postal network. The partnership is positioned as a step toward aligning Saudi Arabia's logistics capabilities with the goals of Vision 2030 and positioning the Kingdom as a global logistics hub.
• Absher (Ministry of Interior)coreTechnology or IntegrationSPL provides government document delivery services through the Absher platform, enabling citizens to request delivery of official documents (passports, ID cards, driving licenses, vehicle registrations, civil affairs documents) to their National Address when completing services on Absher.
• Naqel ExpresscoreChannel Partner/ Reseller/ DistributorNaqel Express operates dedicated logistics centers within SPL facilities (Naqel Operations Centers) in major cities including Riyadh, Jeddah, Dammam, and Medina, leveraging SPL's branch network and infrastructure for cargo and express delivery operations.
• Ministry of Foreign Affairs (Saudi Arabia)coreStrategic or Co-development PartnerSPL facilitates document ratification services for the Ministry of Foreign Affairs, enabling customers to submit documents at SPL branches for authentication processing. Documents are delivered between SPL branches and the Ministry for processing.
• Ministry of Transport and Logistic Services (MOT)minorStrategic or Co-development PartnerRelated government entity under Saudi Arabia's logistics ecosystem, referenced as a related site on SPL's official website alongside the Transport General Authority.
• Transport General Authority (TGA)minorStrategic or Co-development PartnerRegulatory body for transport and logistics in Saudi Arabia, referenced as a related site on SPL's official website within the national logistics ecosystem.
• SAPTCO (Saudi Arabian Public Transport Company)minorChannel Partner/ Reseller/ DistributorSPL maintains service points at SAPTCO bus stations across Saudi Arabia, enabling postal and logistics services at intermodal transport hubs serving travelers and logistics needs.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• DHL Express: Global CEP incumbent with significant Saudi Arabia operations across express, freight, and e-commerce. Competes with SPL on premium express and international parcel services for enterprise customers.
• UPS: Global parcel and logistics incumbent active in Saudi Arabia, providing direct competition in cross-border express, supply chain, and e-commerce logistics.
• FedEx: Global express logistics incumbent operating in Saudi Arabia, competing with SPL for international and premium domestic express business across B2B and B2C segments.

Emerging players

• Noon: Middle East e-commerce platform signed in a 2025 quick-commerce MoU with SPL. Represents the buyer side of e-commerce logistics that SPL competes to serve, and a partner in SPL's last-mile ecosystem.

Direct peers

• Naqel Express: Saudi domestic express logistics company already operating dedicated centers within SPL facilities. A direct domestic competitor for parcel, e-commerce, and B2B logistics in Saudi Arabia.
• Aramex: Dubai-headquartered logistics and express delivery company with deep GCC market presence. Directly competes with SPL in Saudi Arabia's CEP market and serves overlapping e-commerce, B2B, and government customer segments.
• SMSA Express: Major Saudi parcel and e-commerce logistics provider with nationwide coverage. Directly comparable as a domestic last-mile and fulfillment specialist competing against SPL's parcel and SMEs Platform offerings.
• Emirates Post Group: National postal operator of the UAE, operating postal, courier, and government document services with a similar GCC state-owned structure. Directly comparable to Saudi Post in mandate, government integration, and Vision 2030-style national development positioning.

Others

• SAL Saudi Logistics Services: Saudi national air cargo carrier that signed a 2025 strategic partnership with SPL to optimize air mail handling. An ecosystem partner and adjacent logistics provider with overlapping national mandate under Vision 2030.

Regional players

• Qatar Post: National postal operator of Qatar, offering postal, courier, PO box, and government services. Regionally comparable GCC postal operator with similar mandate and customer base structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SPL_KSA_online
• YouTubeyoutube.com/user/saudipostch
• Facebookfacebook.com/SPL.KSA.online
• LinkedInlinkedin.com/company/spl-ksa-online
• Instagraminstagram.com/spl_ksa_online

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saudi Post