What Stadt Ravensburg does

Stadt Ravensburg is a municipal government entity (Stadt) under public law in the state of Baden-Württemberg, Germany, governed by the Gemeindeordnung and administered by an elected Oberbürgermeister (Dr. Daniel Rapp) supported by an Erster Bürgermeister (Dr. Andreas Honikel-Günther) and a further Bürgermeister (Dirk Bastin). The organization delivers statutory public services to the residents, businesses, and visitors of Ravensburg, including administrative services (Bürgeramt, Standesamt, Ausländerbehörde, Ordnungsamt), education and childcare, cultural programming (Museumsviertel, Stadtbücherei, theater), social services for families, seniors, and migrants, urban planning, infrastructure maintenance, environmental and climate programs, tourism promotion, and citizen engagement through the Gemeinderat and related participation processes. The city operates from the main Rathaus at Marienplatz 26 and three local administration offices serving the incorporated districts of Eschach, Taldorf, and Schmalegg.

The core operational product is a digital citizen services platform centered on the Bürgerservice-Online portal, integrating BundID/Service BW for secure authentication, Tempus-Termine for appointment scheduling, Little Bird for Kita registration, Formcycle for tax filings (e.g., Hundesteuer), Schadensmelder for damage reporting, a Geoportal, a room-booking platform, an online lost-and-found, postal voting, and the rv-verbindet video conferencing service built on Jitsi Meet. Underlying IT is provided through a core partnership with Komm.ONE AöR, the municipal computing center in Stuttgart, supplemented by netcup GmbH (hosting for rv-verbindet), feratel media technologies (tourism DMS), and integrations with Google Maps, OpenStreetMap, Matomo, and YouTube. Tourism services are distributed through the Tourist Information office and the online booking & more platform.

Revenue is not commercially reported; the entity is funded through municipal taxation (e.g., Hundesteuer at €108 first dog, €216 second dog, €324 kennel, €540 dangerous dog first, €1,080 additional dangerous dog), fees, federal and state subsidies (e.g., €8.47M federal grant for the Kornhaus renovation), and inter-municipal transfers. The city has 11 international twin-city partnerships (Montélimar, Rivoli, Brest, Coswig, Rhondda Cynon Taf, Varaždin, Mollet del Vallès, Nahariya/Nazareth, Bursa, Zymna Voda) and recognized brand credentials as Fairtrade Town, CO2-neutral municipality, Biodiversitätskommune 2011, and Familienbewusste Kommune Plus. Major active infrastructure investments include the €19.92M Kornhaus renovation (2026–2029), the city-wide electronic water meter rollout, and a multi-district Stadtsanierung program.

Name

Stadt Ravensburg

Legal name

Stadt Ravensburg

Website

https://ravensburg.de

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Stadt Ravensburg is a municipal government in Baden-Württemberg, Germany, delivering statutory public services to roughly 50,000 residents, businesses, and visitors through a central Rathaus, three local administration offices, and a digital Bürgerservice-Online portal spanning appointments, taxation, Kita registration, and civic engagement.

Ownership category

akta.pro rank

Headquarters

HQ city

Ravensburg

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Stadt Ravensburg is the municipal government of Ravensburg, Germany, providing statutory public administration, citizen services, cultural programming, education and childcare, social services, tourism, and urban planning. Core digital offerings include the Bürgerservice-Online portal (covering appointment booking, dog tax, lost and found, damage reporting, room booking, geoportal, Kita registration), rv-verbindet free video conferencing for citizens, secure electronic communication via BundID, and online tourism booking via feratel Deskline.

Product overview

Stadt Ravensburg operates a comprehensive digital citizen services platform consisting of a unified Bürgerservice-Online portal with multiple integrated modules. The core offering includes the main citizen services portal, appointment booking systems (Terminvergabe), and secure communication via BundID/Service BW. Supporting modules include Kita registration (Little Bird), dog tax services, lost & found, damage reporting, room booking, geoportal, postal voting, and tourism booking. The platform also provides rv-verbindet as a free video conferencing service for citizens. All services are built on municipal digital infrastructure operated in partnership with Komm.ONE AöR and integrate with various third-party platforms for scheduling, forms, analytics, and mapping.

Differentiator

Problem solved

Functional benefit

Products and services

• Bürgerservice-Online Comprehensive online citizen services portal providing residents with access to administrative services including online applications, appointment booking, and secure communication with the municipality.
• Online-Terminvergabe (Appointment Booking) Online appointment booking system enabling residents to schedule visits to the Bürgeramt (citizen services office), Ausländerbehörde (foreigners authority), Bauordnungsamt (building authority), and for church resignations.
• rv-verbindet (Video Conferencing) Free video conferencing platform for citizens, powered by Jitsi Meet (open-source WebRTC), enabling secure audio, video, and messaging for online meetings and events.
• Elternportal Little Bird (Kita Registration) Online portal for parents to search and apply for childcare places (Kita) in municipal and partner-run kindergartens, operated through Komm.ONE AöR's NH-Kita system.
• Schadensmelder (Damage Reporter) Online service for citizens to report damages or deficiencies to city infrastructure (e.g., streets, signage, public spaces), with optional anonymity and encrypted data forwarded to relevant departments.
• Raumplattform / Raumfinder (Room Booking) Free platform allowing citizens to find and book rooms and public spaces in the city for events, meetings, and activities.
• Geoportal (Geospatial Data Portal) Geospatial data portal providing access to municipal maps and spatial data about the city for citizens, planners, and businesses.
• Online-Fundbüro (Lost and Found) Online lost and found registry allowing citizens to report lost items or search for found property in the city.
• Hundesteuer Online-Service (Dog Tax) Online dog tax registration, deregistration, and exemption application service for dog owners, with tiered annual rates based on dog count and category (including dangerous dogs).
• Briefwahl Online (Postal Voting) Online postal voting service that allows eligible voters (~39,000 citizens) to apply for mail-in ballots electronically for state, federal, and mayoral elections.
• booking & more (Tourism Booking Platform) Online tourism booking platform powered by feratel Deskline that allows visitors to reserve accommodations, tours, and experiences (Erlebnis-Shop) and use the AusZeit Card guest benefits.
• Stadtbücherei Ravensburg (City Library) Public city library providing reading, lending, digital media, and educational services to over 15,000 active members across multiple divisions (Erwachsenenbücherei, Jugendbücherei, Kinderbücherei, Digitale Bücherei, Medienwerkstatt Booky).
• Tourist-Info (Tourist Information) In-person and online tourist information service offering accommodations booking, city tours, experiences (Erlebnis-Shop), souvenir sales, guest card (AusZeit Card), and visitor support.

Quantifiable outcome

• Over 15,000 active library members - most visited municipal service
• +1 more outcomes

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature7 records

Partnerships

16 partnerships are on record, tiered minor and core.

• MontélimarminorOthersTwin town partnership for cultural exchange and international cooperation
• RivoliminorOthersTwin town partnership for cultural exchange and international cooperation
• BrestminorOthersTwin town partnership for cultural exchange and international cooperation
• CoswigminorOthersTwin town partnership for cultural exchange and international cooperation
• Rhondda Cynon TafminorOthersTwin town partnership for cultural exchange and international cooperation
• VaraždinminorOthersTwin town partnership for cultural exchange and international cooperation
• Mollet del VallèsminorOthersTwin town partnership for cultural exchange and international cooperation
• Nahariya & NazarethminorOthersTwin town partnerships (dual partnership) for cultural exchange and international cooperation
• BursaminorOthersTwin town partnership for cultural exchange and international cooperation
• Zymna VodaminorOthersSolidarity partnership; Christmas 2025 action supported orphans in Ukraine with tablets and power banks
• WeltPartner eGminorStrategic or Co-development PartnerFair trade company cooperation; strengthening collaboration between Fair Trade Town Ravensburg and WeltPartner eG for fair trade promotion
• TWS (Technische Werke Schussental GmbH & Co. KG)minorStrategic or Co-development PartnerRegional energy provider offering eco-electricity, renewable energy investments, and efficiency programs supporting sustainability goals
• Komm.ONE AöRcoreTechnology or IntegrationMunicipal computing center operating NH-Kita kindergarten management system and serving as data protection officer provider for the municipality
• DRK Kreisverband Ravensburg e.V.minorStrategic or Co-development PartnerGerman Red Cross local chapter providing emergency services, disaster response, and community support including comfort boxes for children in crisis
• NABU Gruppe RavensburgminorStrategic or Co-development PartnerNature conservation organization collaborating on environmental projects including the Rahlenwald ecological conservation initiative
• Volksbund Deutsche Kriegsgräberfürsorge RavensburgminorStrategic or Co-development PartnerWar graves commission local chapter; annual fundraising and peace work campaigns conducted in cooperation with the city

Scale indicators6 records

Recent moves14 records

Expansion highlights6 records

Others

• Komm.ONE AöR: State-owned municipal computing center (Rechenzentrum) that operates Ravensburg's NH-Kita, holds its data-protection officer mandate, and provides shared digital infrastructure to BW Kommunen. Comparable as an enabling partner rather than a competitor, but central to Ravensburg's operating model.
• feratel media technologies AG: Austrian destination-management-system vendor that operates the Deskline platform Ravensburg uses for its booking & more Erlebnis-Shop and accommodation channel. Adjacent enabler in the tourism value chain that the city depends on for digital tourism distribution.

Direct peers

• Stadt Reutlingen: Mid-sized BW Stadtkreis with a comparable Verwaltungsaufbau (Ämterstruktur), Bürgeramt services, and Kulturbetrieb including city library and Stadthalle. Useful peer for benchmarking digital service rollout and cultural department leadership transitions.
• Stadt Tübingen: Baden-Württemberg Universitätsstadt of comparable Mittelstadt scale with a deep historic core, a strong museum-quarter cultural profile, and an established e-government/Bürgerservice offering. Comparable operating model across Kulturamt, Bürgeramt, tourism and Stadtsanierung functions.
• Stadt Friedrichshafen: Neighboring Bodensee Stadt in the same Regierungsbezirk Tübingen with very similar resident base (~60k), tourism function, and cultural/sports infrastructure (Zeppelin Museum, Bäder, Eissportzentrum). Operates an analogous Bürgerservice and tourism platform and is a strong functional twin to Ravensburg.
• Stadt Konstanz: Baden-Württemberg Stadtkreis of similar administrative scale on the Bodensee, with overlapping tourism, cultural and digital citizen-services portfolios, including an online Bürgerservice portal. Most directly comparable peer given shared state, Bodensee-adjacent tourism profile, and mid-size Mittelstadt status.

Broad incumbents

• Stadt Ulm: Larger Stadtkreis in same Regierungsbezirk with an overlapping service portfolio (Bürgeramt, Stadthaus, Stadtbibliothek, Münster-based cultural tourism). Acts as a broader incumbent against which Ravensburg compares on digital strategy and cultural positioning.
• Landeshauptstadt Stuttgart: State capital that sets policy and BundID/Service-BW integration patterns used by smaller BW municipalities including Ravensburg. Relevant as the broader governing and standards-setting incumbent in the same B-W governance hierarchy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/stadtravensburg

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Ravensburg