Open Practice
Open Practice sells OpenPM, a cloud-based medical billing and practice management SaaS platform with built-in clearinghouse and AI assistant, serving RCM companies, enterprise multi-specialty practices, and independent medical practices across the United States.
- Company typePrivate
- Founded2005
- HeadquartersHudson, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Open Practice does
Open Practice Solutions, LTD, founded in 2005 and headquartered in Hudson, Ohio, is a privately held healthcare technology company that sells OpenPM, a cloud-based medical billing and practice management SaaS platform. The product is delivered 100% through the browser with no downloads required and consolidates billing, claims management, scheduling, patient engagement, reporting, and a built-in EDI clearinghouse into a single system. Open Practice serves three primary customer groups — Revenue Cycle Management (RCM) companies, enterprise multi-specialty medical practices, and independent medical practices — and has developed specialty modules for anesthesia, FQHC/rural health, value-based care, school-based therapy, occupational health, direct primary care, and telehealth workflows. Customers include RCM firms such as Sentrii RCM and large provider organizations such as Maui Medical Group (80+ providers) and Indiana Internal Medical Consultants (112 providers).
The platform's technology stack combines automated claim creation and payment posting, rules-based scheduling, executive reporting, a patient online payment portal (POPS), and — as of 2026 — an embedded AI assistant called Minerva that retrieves answers from the OpenPM knowledge base. Open Practice holds HIPAA, SOC 2 Type 2, and HITRUST e1 certifications, and operates a sister-company relationship with Etactics, which provides clearinghouse and patient statement services within the same commercial group. Integration is a core architectural principle: OpenPM connects with major EMR/EHR systems via HL7 and is positioned as a best-of-breed alternative to bundled EHR billing components.
Commercially, Open Practice operates a sales-led go-to-market with a quote-based monthly subscription model and no publicly disclosed pricing. Distribution combines direct sales (demo and discovery calls), referral partnerships with EMR/EHR vendors (including Medical Informatics Engineering / WebChart EHR), and listings on Gartner Digital Markets platforms (Capterra, Software Advice, GetApp) where OpenPM holds a 4.8/5 average rating. The company has no disclosed external funding and appears to operate without private equity or venture ownership. In 2025, Open Practice swept four Gartner Digital Markets awards (Best Ease of Use, Best Value, Best Customer Support, Best Functionality), received the HBMA Vendor Service Award, and earned consecutive SourceForge Top Performer awards.
Open Practice firmographics
Firmographics- Name
- Open Practice
- Legal name
- Open Practice Solutions, LTD
- Website
- https://openpractice.net
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Open Practice sells OpenPM, a cloud-based medical billing and practice management SaaS platform with built-in clearinghouse and AI assistant, serving RCM companies, enterprise multi-specialty practices, and independent medical practices across the United States.
- Ownership category
- akta.pro rank
Open Practice industry classification
Industry- Product category
- Medical Billing and Practice Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Access, Registration & Intake (Front-End RCM) (HLACACAE)
- akta.pro secondary industry
- Price Transparency, Estimates & Patient Financial Clearance (HLACACAK)
Keywords
Where Open Practice is headquartered
LocationHeadquarters
- HQ city
- Hudson
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Open Practice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- OpenPM SaaS Subscription: Cloud-based practice management and medical billing software sold as a subscription service. The platform is offered as a monthly subscription with no additional costs for software and EDI according to customer testimonials. The revenue model focuses on recurring subscription fees from medical practices and RCM companies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise multi-location practices with multiple providers |
| Subscription | Monthly | Independent medical practices |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Open Practice product offering
Product offeringCore offering
Open Practice sells OpenPM, a cloud-based, browser-delivered medical billing and practice management SaaS platform that automates the full revenue cycle from claim creation to payment posting. It includes a built-in EDI clearinghouse, an AI assistant (Minerva), a patient online payments portal (POPS), and specialty modules for anesthesia, FQHC/rural health, value-based care, school-based therapy, occupational health, direct primary care, and telehealth. Customers are RCM companies, enterprise multi-specialty practices, and independent medical practices.
Product overview
Open Practice offers a cloud-based medical billing and practice management platform built around its core product OpenPM. The platform is a single unified system that includes integrated billing and claims management, a built-in clearinghouse, AI assistance (Minerva), patient payment portal (POPS), and specialized modules for various healthcare settings including FQHC/Rural Health, School-Based Therapy, Occupational Health, Direct Primary Care, Anesthesia, Telehealth, and Value-Based Care. The platform automates the revenue cycle from charge capture through payment posting, features comprehensive reporting and business intelligence, and is accessible 100% browser-based with no downloads required.
Differentiator
Problem solved
Functional benefit
Brands
- OpenPM: The all-in-one medical billing and claims management software designed for practices and RCM companies to manage revenue cycle efficiently.
- POPS™
- Minerva
Products and services
- OpenPM OpenPM is the all-in-one medical billing and claims management software for practices and RCM companies. It is 100% browser-based with no downloads required, includes a built-in EDI clearinghouse, automates accounts receivable, and provides comprehensive reporting and analytics. Multiple practices can be managed from a single login, and it integrates with any major EMR/EHR via HL7 standards.
- POPS (Patient Online Payment System) POPS is a web portal that lets patients schedule and register for appointments and pay their bills online. Statements can be initiated via email, text message, or QR code, and patients can enter demographic information and scan ID and insurance cards, improving collection rates and reducing front-office workload.
- Minerva AI Assistant Minerva is an AI assistant built directly into OpenPM that helps billers find answers without leaving their workflow. It accesses the full OpenPM Knowledge Base to provide instant guidance on system navigation, billing and claims questions, configuration, and best practices.
Quantifiable outcome
- 40 hours per week in staff time saved for 112-provider practice
- +4 more outcomes
Companies that use Open Practice
Customer profileNamed customers3 records
Segments9 records
Ideal customer profiles3 records
Open Practice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature11 records
Open Practice partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- EMR/EHR VendorscoreOpen Practice maintains active partnerships with Electronic Medical Records vendors. They welcome partnerships with EMR vendors seeking to integrate with OpenPM. Their philosophy supports best-of-breed approaches where practices use specialized PM software separate from their EHR. The company works to ensure seamless integration capabilities with major EHR systems through HL7 standards.
- 4D-EMRminorOpen Practice was featured on 'The Crowes Nest Podcast' hosted by 4D-EMR, a podcast collaboration where they discuss industry topics and company solutions. This represents a marketing/content partnership for thought leadership and brand visibility.
- Medical Informatics Engineering (MIE)coreMIE (Medical Informatics Engineering), provider of WebChart EHR, actively refers their customers to Open Practice when seeking practice management software. This integration partnership enables seamless data sharing between MIE's EHR and OpenPM's billing platform for practices like Indiana Internal Medical Consultants.
- EtacticscoreEtactics is Open Practice's sister company serving as their clearinghouse and statements vendor. This internal partnership provides integrated EDI, clearinghouse submissions, and patient statement services within the OpenPM platform. Customer testimonial mentions: 'it's the clearinghouse, it's the software, it's statements, it's all there' through the Open Practice ecosystem.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Open Practice competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Open Practice social profiles
Digital presenceOpen Practice compliance and trust
Trust signalCompliance3 records
Open Practice financial estimates
Financial estimateRevenue estimate
Valuation estimate
Open Practice leadership team
Management profileNumber of profiles
Profiles2 records
Open Practice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Open Practice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Open Practice
What does Open Practice do?
Open Practice sells OpenPM, a cloud-based, browser-delivered medical billing and practice management SaaS platform that automates the full revenue cycle from claim creation to payment posting. It includes a built-in EDI clearinghouse, an AI assistant (Minerva), a patient online payments portal (POPS), and specialty modules for anesthesia, FQHC/rural health, value-based care, school-based therapy, occupational health, direct primary care, and telehealth. Customers are RCM companies, enterprise multi-specialty practices, and independent medical practices.
Is Open Practice a public or private company?
Open Practice is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Open Practice founded?
Open Practice was founded in 2005. It employs 51 to 100 people.
Where is Open Practice based?
Open Practice is headquartered in Hudson, United States, in the North America region.
How does Open Practice make money?
One revenue line is on record: openPM SaaS Subscription.
Does Open Practice have an API?
No public API is recorded for Open Practice.
What industry is Open Practice in?
Open Practice's product category is Medical Billing and Practice Management Software. Its primary akta.pro industry code is HLACACAE, Patient Access, Registration & Intake (Front-End RCM), with a secondary code of HLACACAK, Price Transparency, Estimates & Patient Financial Clearance. Its NAICS code is 5132 and its SIC code is 7372.