Alcaldía Santa Rosa de Cabal

What Alcaldía Santa Rosa de Cabal does

Alcaldía Municipal de Santa Rosa de Cabal is the local government authority of the municipality of Santa Rosa de Cabal in the department of Risaralda, Colombia. With historical records dating to an 1858 census and structured under current Colombian municipal law, it administers the full range of municipal competencies including tax collection, urban planning, public services oversight, health coordination, education support, cultural promotion, environmental management, and citizen participation. The current administration, led by Mayor Paulo César Gómez Hoyos under the 2024-2027 development plan 'Santa Rosa Se Ve El Cambio,' operates a service organization of 101-250 employees distributed across secretariats (Planning, Government, Health, Social Development, Security, Legal) and sub-secretariats (TIC, Youth, Women and Gender Equity, Public Health, Territorial Planning, Transit and Mobility, Contracting, Human Talent, Goods and Services).

The entity's digital backbone is built on the national Mi Colombia Digital platform operated by MinTIC, providing institutional website, PQRSD (petitions, complaints, claims, suggestions, denouncements) intake with tracking codes, a 74+ procedure online portal (tramites-santarosadecabal.gov.co), a tax payment portal via SmartTMT with electronic payment through PSE, and a Transparency and Access to Information section with 14 mandatory disclosure categories. Specialized subsystems cover women's affairs (Subsecretaría de la Mujer), sexual diversity (Programa de Diversidad Sexual), children and adolescents, tourism (Tourist Directory and Operations Manual), and citizen participation (Participa section with diagnosis, participatory budgeting, collaboration and innovation challenges, and accountability). Recent digital initiatives include a virtual citizen service chatbot (Nov 2024), a blockchain procedures platform pilot (Aug 2024), and a free municipal internet plan (Jul 2025). The entity holds Level AA web accessibility certification (TADWIS, 2022) and compliance with Colombian personal data protection law (Ley 1581 de 2012).

Revenue is derived from local taxes (impuesto predial unificado, vehicle tax, industry and commerce tax), national transfers, and a public-procurement-driven budget published transparently. Most citizen-facing services are free; tax payments and select permits carry statutory fees. The entity operates municipal enterprises including EMPOCABAL E.S.P. (public utilities) and coexists with constitutional bodies including the Concejo Municipal (council) and Personería Municipal (legal advocacy). Distribution is multi-channel: physical headquarters at Carrera 14 con Calle 12 Esquina with set hours, specialized secretariats, integrated digital self-serve portals, phone/email/appointment citizen service, and active social media accounts on Facebook, X, Instagram, and YouTube.

Name

Alcaldía Santa Rosa de Cabal

Legal name

Alcaldía Municipal de Santa Rosa de Cabal

Website

https://santarosadecabal-risaralda.gov.co

Company type

Public

Founded year

1858

Operating status

Operating

Headcount range

101–250 employees

Short description

Alcaldía Santa Rosa de Cabal is the municipal government of Santa Rosa de Cabal in Risaralda, Colombia, administering local public services, tax collection, urban planning, and citizen participation for residents, with operations delivered through a national digital government platform (Mi Colombia Digital) and physical offices.

Ownership category

akta.pro rank

Product category

Municipal Government Administration

NAICS

Executive, Legislative, and Other General Government Support (921), Executive and Legislative Offices, Combined (92114), Administration of Housing Programs, Urban Planning, and Community Development (925), Legislative Bodies (92112), Justice, Public Order, and Safety Activities (922)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAD

Municipal Tax & Revenue Administration (Local)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAE

Planning, Zoning, Permitting & Code Enforcement

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIANAH

Land Administration & Cadastral Services (Public Land Records, Parcel Management)

Business & Public Services/Public Sector & Government Administration/Housing, Urban Planning & Community Development

Keywords

• Municipal government services
• Digital government platform
• Local tax collection
• Citizen participation services
• Public administration

Headquarters

HQ city

Santa Rosa De Cabal

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

Alcaldía Santa Rosa de Cabal is the municipal government authority that administers the municipality of Santa Rosa de Cabal in Risaralda, Colombia. It delivers public administration services including local tax collection (property tax, vehicle tax, industry and commerce tax), citizen request handling (PQRSD), online administrative procedures (74+ tramites), public procurement transparency, urban planning, social development programs, tourism promotion, and digital government services through the Mi Colombia Digital platform. It also operates specialized programs targeting women, children, youth, sexual minorities, and the business sector.

Product overview

Alcaldía Santa Rosa de Cabal operates a comprehensive digital government platform consisting of a main institutional web portal built on the Mi Colombia Digital platform, supported by specialized systems for tax management (SmartTMT Portal Tributario), citizen requests (PQRSD System), public procurement, and citizen participation. The ecosystem includes thematic subsystems for women's affairs, sexual diversity, tourism, and cybersecurity (#SantaRosaCiberSegura), alongside innovation initiatives exploring blockchain and AI-based virtual agents. The infrastructure supports 74+ online procedures, transparency reporting, and collaborative citizen engagement through challenges and participatory budgeting.

Differentiator

Problem solved

Functional benefit

Brands

• Programa de Diversidad Sexual: Municipal program for sexual diversity and gender inclusion
• Subsecretaría de la Mujer
• Programa Niños, Niñas y Adolescentes
• Programa de Turismo Sostenible

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Ministerio de Tecnologías de la Información y las Comunicaciones (MinTIC)coreTechnology or IntegrationNational government ministry providing the Mi Colombia Digital platform for digital government services. MinTIC manages technological modifications and functional updates to the platform serving all territorial entities including Santa Rosa de Cabal.
• Agencia Nacional de TierrascoreStrategic or Co-development PartnerNational Land Agency partnering with the municipality for land management, rural development, and land titling programs within the municipal jurisdiction.
• Policía Nacional - CAI VirtualcoreStrategic or Co-development PartnerVirtual police attention center providing cybersecurity information and virtual police services to citizens through the municipal government website.
• SENA - Servicio Nacional de AprendizajeminorStrategic or Co-development PartnerNational learning service offering training programs and entrepreneurship initiatives for municipal citizens, including specialized programs for persons with disabilities.
• Instituciones Educativas LocalescoreStrategic or Co-development PartnerLocal educational institutions participating in programs such as the Child Mayor initiative, Generation TIC digital training, and other youth-focused educational programs.
• CARDER - Corporación Autónoma Regional de RisaraldacoreStrategic or Co-development PartnerRegional environmental corporation partnering on environmental edicts, licenses, and environmental management within the municipality.
• ANLA - Autoridad Nacional de Licencias AmbientalescoreStrategic or Co-development PartnerNational environmental licensing authority issuing administrative acts and environmental permits affecting projects within the municipal jurisdiction.
• EMPOCABAL E.S.P.coreStrategic or Co-development PartnerMunicipal public utilities company partnered for infrastructure projects including water and sewage network replacement, pavement works, and utility management.
• Superintendencia Nacional de SaludcoreStrategic or Co-development PartnerNational health superintendency exercising inspection, vigilance, and control over health services within the municipality through the Health Secretariat.
• Superintendencia de Servicios Públicos DomiciliarioscoreStrategic or Co-development PartnerNational superintendency regulating and supervising public utilities services, providing oversight for municipal utility services.
• Superintendencia de Puertos y Transporte (SUPERTRANSPORTE)coreStrategic or Co-development PartnerNational superintendency regulating transportation and ports, relevant for municipal transit and mobility management.
• Gobernación de RisaraldacoreStrategic or Co-development PartnerDepartmental government partner for vehicle tax payments, departmental programs, and intergovernmental coordination.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Alcaldía de Dosquebradas: Neighboring Risaralda municipality with similar population scale and coffee-axis economic profile. Operates the same digital-government, tax, and citizen-services portfolio and is overseen by the same Gobernación de Risaralda.
• Alcaldía de Chinchiná: Caldas coffee municipality of similar population and economic profile. Executes the same municipal competencies — tributaria, planeación, PQRSD — and reports to the same departmental-level oversight bodies.
• Alcaldía de Cartago: Valle del Cauca municipality of comparable size and mixed agricultural/commercial economy. Offers a directly overlapping portfolio of municipal services on the same national digital-government stack.
• Alcaldía de Marsella: Smaller Risaralda municipality with similar coffee-economy profile. Operates an overlapping municipal-services portfolio under the same Gobernación de Risaralda.
• Alcaldía de Manizales: Capital of Caldas department, adjacent coffee-axis municipality. Comparable scope of municipal services (planning, taxation, health coordination, tourism) and uses the same Mi Colombia Digital national platform.
• Alcaldía de La Virginia: Risaralda municipality of comparable size and economic base, executing the same municipal functions and reporting to the same departmental government.
• Alcaldía de Armenia: Capital of Quindío department, another coffee-axis municipality. Runs a directly comparable set of secretariats, tax portals, and citizen-participation mechanisms on Mi Colombia Digital.
• Alcaldía de Villamaría: Caldas municipality adjacent to Manizales with similar scale and rural/urban mix. Comparable in service scope, tax administration, and oversight structure.
• Alcaldía de Pereira: Municipal government of Pereira, capital of Risaralda department (same department as Santa Rosa de Cabal). Executes the same constitutional/local functions — taxation, planning, PQRSD, citizen services — with a larger population base and budget.

Broad incumbents

• Gobernación de Risaralda: Departmental-level government that oversees Santa Rosa de Cabal and other Risaralda municipalities. Comparable in administrative function but operates at a wider geographic and budgetary scale, including vehicle-tax collection coordination referenced in Santa Rosa de Cabal's partnership data.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Alcaldiastarosa
• YouTubeyoutube.com/channel/UCFu-Xu8EHfa5aqpUd9FwIGA
• Facebookfacebook.com/alcaldiastarosa
• Instagraminstagram.com/alcaldiastarosa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alcaldía Santa Rosa de Cabal