Empocabal

What Empocabal does

Empocabal — legally Empresa de Obras Sanitarias de Santa Rosa de Cabal (EMPOCABAL E.S.P. E.I.C.E.) — is a municipal public utilities company founded in 1997 and wholly owned by the municipality of Santa Rosa de Cabal in the Risaralda department of Colombia. It operates under Colombian public-utilities law (Ley 142 de 1994) as an Empresa Industrial y Comercial del Estado, delivering four mandated services to all residential, commercial, and industrial users within the municipal concession: Acueducto (water supply), Alcantarillado (sewerage), Aseo (waste collection), and Alumbrado Público (public lighting). The company's underlying technology is conventional public-sanitation infrastructure — water treatment and distribution networks, sewage collection systems, municipal waste collection routing, and public lighting grids — supplemented by a digital service layer comprising an official web portal, WhatsApp-based damage reporting, and Davivienda-integrated online bill payment.

Empocabal's business model is a regulated subscription/recurring tariff structure: CRA-regulated usage-based rates are billed monthly to every user in the municipality, with tariff schedules published annually (2024, 2025, 2026) and stratified by consumption tier. Customer engagement is direct-to-consumer via office visits, phone, WhatsApp, web portal, and community outreach activities such as socialization of the Contrato de Condiciones Uniformes (CCU). Revenue is therefore a function of municipal population, consumption levels, and regulator-approved tariff adjustments, with no discretionary pricing power. Customer concentration is structurally total within the concession area.

The entity operates from a single headquarters (Cra 15 # 12-11, Santa Rosa de Cabal) with a lean staff of 35 employees, and coordinates with the Alcaldía de Santa Rosa de Cabal on environmental enforcement and social programs. Its 2028 vision targets regional recognition for service quality and environmental sustainability. No M&A, funding, or geographic expansion outside the existing municipal jurisdiction is evidenced.

Name

Empocabal

Legal name

Empresa de Obras Sanitarias de Santa Rosa de Cabal – EMPOCABAL E.S.P. E.I.C.E.

Website

https://empocabal.com.co

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Empocabal is a municipal public utilities company (E.S.P. E.I.C.E.) founded in 1997 and owned by the municipality of Santa Rosa de Cabal, Colombia, providing water supply, sewerage, waste collection, and public lighting services under CRA-regulated tariffs to all residents and businesses within the municipal concession.

Ownership category

akta.pro rank

Product category

Public Utilities

NAICS

Water, Sewage and Other Systems (2213), Waste Treatment and Disposal (5622)

SIC

Sanitary Services (4950)

akta.pro industry

PRIMARYBPALAHAD

Industrial Wastewater & Effluent Treatment Services

Business & Public Services/Waste Management & Remediation Services/Industrial & Chemical Waste Management

SECONDARYEUAIAGAA

Commercial & Office Waste Collection (Non-hazardous)

Energy, Utilities & Environment/Environmental Services (Waste Management, Recycling & Remediation)/Industrial & Commercial Waste Services (Non-hazardous, Specialized Streams)

SECONDARYEUANAIAF

Rate Design, Tariff Administration & Regulatory Billing Compliance

Energy, Utilities & Environment/Water & Wastewater Utilities/Customer Metering, Billing & Water Retail Services

SECONDARYEUANAJAA

Regulatory Compliance Monitoring & Reporting (SDWA/CWA/NPDES, permits, audits)

Energy, Utilities & Environment/Water & Wastewater Utilities/Water Quality Testing, Compliance & Reporting

Keywords

• Water supply services
• Sewerage services
• Municipal waste collection
• Public lighting services
• Public sanitation utilities

Headquarters

HQ city

Santa Rosa de Cabal

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D, Others

Revenue model

1. Public Utility Service Fees: Revenue generated from regulated tariffs charged to residential and commercial users for water supply (acueducto), sewage (alcantarillado), and waste collection (aseo) services. Tariffs are published and regulated per CRA resolutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Empocabal E.S.P. E.I.C.E. provides four regulated municipal public utility services — potable water supply (Acueducto), wastewater collection and treatment (Alcantarillado), solid waste collection (Aseo), and public street lighting (Alumbrado Público) — to all residential, commercial, and industrial users in the Municipality of Santa Rosa de Cabal, Risaralda, Colombia. The company complements these core utility services with billing, customer service, PQRS handling, damage reporting, and real-time service interruption tracking, charging CRA-regulated monthly tariffs to end users.

Product overview

Empocabal E.S.P. E.I.C.E. (Empresa de Obras Sanitarias de Santa Rosa de Cabal) is a public utilities company providing four core services: Acueducto (water supply), Alcantarillado (sewerage), Aseo (waste collection), and Alumbrado Público (public lighting). The company operates as a government-owned enterprise delivering essential municipal services to Santa Rosa de Cabal in Risaralda, Colombia. The service portfolio is complemented by administrative features including the Contrato de Condiciones Uniformes (CCU) for service agreements, online bill payment through Davivienda, PQRS complaint handling, real-time service interruption tracking, WhatsApp-based damage reporting, and electronic billing options. The company also provides tariff information, waste collection routes, water quality reports, and social management programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Acueducto (Water Supply) Potable water production, treatment, and distribution service for all residential, commercial, and industrial users within the Municipality of Santa Rosa de Cabal, including infrastructure maintenance, water quality monitoring, service connections, and management of the municipal water supply network.
• Alcantarillado (Sewerage) Wastewater collection and treatment service, including sewer infrastructure maintenance and management of the municipal sewage system for residential, commercial, and industrial users in Santa Rosa de Cabal.
• Aseo (Waste Collection) Municipal solid waste collection and management service for residential and commercial users in Santa Rosa de Cabal, including scheduled pickup routes and environmental initiatives under the Plan de Saneamiento Básico.
• Alumbrado Público (Public Lighting) Public street lighting service and infrastructure maintenance across the municipal territory of Santa Rosa de Cabal.
• Contrato de Condiciones Uniformes (CCU) Standardized uniform conditions contract framework governing the provision of public utility services (Aseo, Acueducto, Alcantarillado) between EMPOCABAL and its subscribers, with technical annexes setting service standards.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Alcaldía de Santa Rosa de CabalcoreStrategic or Co-development PartnerMunicipal government partner with whom Empocabal coordinates on environmental inspections, social programs, and public service delivery. Articulation with Secretaría de Medio Ambiente for environmental enforcement operations.
• SEACOL SASminorOthersWaste collection service provider invited to participate in SESPA 2025 public sanitation collaboration agreement bidding process.
• ServicuidadminorOthersWaste collection service provider invited to participate in SESPA 2025 public sanitation collaboration agreement bidding process.
• AseoPlusminorOthersWaste collection service provider invited to participate in SESPA 2025 public sanitation collaboration agreement bidding process.
• TrashGlobalminorOthersWaste collection service provider invited to participate in SESPA 2025 public sanitation collaboration agreement bidding process.
• Sespa UniversalminorOthersWaste collection service provider invited to participate in SESPA 2025 public sanitation collaboration agreement bidding process.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Aguas Kpital Cúcuta: Water and sewerage operator serving Cúcuta. Comparable mid-sized Colombian municipal utility with bundled water + sanitation services under CRA regulation.
• Empocaldas: Departmental water and sewerage utility for Caldas, another Eje Cafetero neighbor. Directly comparable in scale, scope (acueducto + alcantarillado), and regulatory environment.
• Servicios Públicos de Pereira (Aguas y Aseo): Municipal utility in Pereira (capital of Risaralda department, same as Santa Rosa de Cabal). Offers water, sewerage, and waste services under the same CRA regulatory framework — a tight geographic and operating peer.
• Empresa de Acueducto y Alcantarillado de Bogotá (EAAB): Bogotá's municipal water and sewerage utility. Directly comparable in service scope (acueducto + alcantarillado) and as a government-owned E.S.P., though at dramatically larger scale.
• Aguas de Manizales: Water and sewerage utility serving Manizales, a mid-sized Colombian Andean city in the same Eje Cafetero region as Santa Rosa de Cabal. Closest regional peer in service mix and municipal-utility governance structure.
• Triple A (Sociedad de Acueducto, Alcantarillado y Aseo de Barranquilla): Regional water, sewerage, and waste utility for the Barranquilla metropolitan area. Comparable as a multi-service municipal E.S.P. operating under Colombian national utility regulation.

Broad incumbents

• Veolia Colombia: International water and environmental services operator with Colombian concessions. Comparable through the municipal water/waste services it manages, but as a global private operator rather than a state-owned entity.
• Empresas Públicas de Medellín (EPM): Colombia's largest state-owned multi-utility group, providing water, sewerage, energy, gas, and waste services. Directly comparable as a Colombian municipal E.S.P. with a far larger footprint, but serves as the broad incumbent benchmark for Empocabal's regulatory and operating model.

Regional players

• Aseo del Norte: Regional waste collection operator in Colombia. Overlaps with Empocabal's 'aseo' service line and represents one of the asset-light partners in Empocabal's SESPA 2025 framework.

Others

• Superintendencia de Servicios Públicos Domiciliarios (SSPD): Colombia's national regulator for public utilities. Not a peer in the commercial sense, but the oversight authority that defines tariff rules, compliance requirements, and operational standards for Empocabal and all peer E.S.P.s.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/empocabal
• Facebookfacebook.com/empocabal
• Instagraminstagram.com/empocabalsrc/?hl=es
• LinkedInlinkedin.com/company/empocabal

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empocabal