What Gemeente Leiderdorp does

Gemeente Leiderdorp is a municipal government entity (gemeente) in the province of South Holland, Netherlands, delivering statutory public services to the residents, businesses, and visitors of Leiderdorp. Its service portfolio spans civil registration (Burgerzaken), identity document issuance (passports, ID-kaarten), permits, environmental and waste management, public safety, social support under the Wmo and Jeugdwet, tax collection (executed via BSGR), and local democratic processes including elections. The municipality also participates in regional economic development through the Key Region Leiden convenant and delivers services via partnerships with Holland Rijnland, Omgevingsdienst West-Holland, GGD Hollands Midden, and a joint social services body with Leiden.

The municipality's digital service platform is built on TYPO3 CMS, integrates DigiD for secure citizen authentication, and uses self-hosted Matomo for privacy-respecting web analytics. The website follows the 'top tasks' (toptakenprincipe) design standard, surfacing the most-used services directly on the homepage. Additional digital modules include an appointment scheduling system (SmartCJM SaaS), an online reporting platform (Melding Doen), a privacy rights portal, complaint submission forms, and election information services. A website accessibility score of 38 out of 55 was recorded on 2024-06-26 against WCAG 2.2, indicating partial but incomplete compliance with Dutch accessibility requirements (toegankelijkheid). Recent election operations deployed 12 voting stations across the municipality for the Tweede Kamerverkiezingen 2025, achieving an 83% turnout (17,520 votes cast) above the 76.3% national average.

Gemeente Leiderdorp is funded through a combination of national government allocations, locally levied taxes and fees, and intergovernmental transfers, rather than commercial revenue. As a public entity, it operates under the governance framework defined by the Gemeentewet (Municipalities Act), with authority vested in the municipal council (gemeenteraad), college of mayor and aldermen (college van B&W), and the burgemeester. The organization employs 101-250 staff and is headquartered at Willem-Alexanderlaan 1, 2351 DZ Leiderdorp. There are no disclosed revenues, funding rounds, or commercial pricing models, consistent with its status as a non-commercial public administration.

Name

Gemeente Leiderdorp

Legal name

Gemeente Leiderdorp

Website

https://leiderdorp.nl

Company type

Public

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

Gemeente Leiderdorp is a Dutch municipal government entity delivering statutory public services — civil registration, identity documents, permits, waste management, social support, and tax collection — to residents and businesses of Leiderdorp, South Holland, via a TYPO3-based digital platform and regional intergovernmental partnerships.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Municipal government services
• Public administration
• Civil registration services
• Waste management services
• Local government permits

Headquarters

HQ city

Leiderdorp

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels8 records

Core offering

Gemeente Leiderdorp is the municipal government of Leiderdorp, a town in South Holland, Netherlands. It provides statutory local government services to its residents and local businesses, including civil registration (births, marriages, deaths), issuance of identity documents and travel papers, processing of permits and licenses, waste and recycling collection, social support services, property tax assessment and collection, public space management, and handling of complaints and reports.

Product overview

Gemeente Leiderdorp operates a unified municipal service platform accessible via its official website. The offering consists of a core website serving as the primary digital interface for all municipal services, supplemented by multiple integrated service modules. These modules include appointment scheduling (Afspraak Maken), waste management services (Afval), civil affairs (Burgerzaken), report submission (Melding Doen), passport services, election services, contact forms, complaint handling, and a privacy rights portal. The platform uses TYPO3 CMS as its content management infrastructure and integrates with DigiD for secure citizen authentication. Services are available through multiple channels including website, phone, email, social media, and in-person counter service.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil Affairs and Identity Documents
• Business and Entrepreneur Services
• Election Services
• Contact and Appointment Service
• Complaint and Report Submission
• Privacy Rights Portal

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Centrumregeling Afvalbeheertaken Leidse regiocoreOthers · 1 August 2025Shared waste management organization handling waste collection, transport to sorting facilities for residual waste, organic waste, glass, and paper for the Leiden region municipalities.
• Service-Organisatie Zorg Holland RijnlandcoreOthers · 1 January 2023Service organization handling youth care (Jeugdhulp) contracting and youth care provider management for the Holland Rijnland region.
• Key Region LeidencoreStrategic or Co-development Partner · 12 February 2014Convenant (agreement) between municipalities and knowledge institutions focusing on three pillars: (1) Space for Business, (2) Knowledge Economy and Innovation, (3) Future-proof Local Economy. Supports digitalization for SMEs and coordinates regional economic positioning including Leiden Bio Science Park and NL Space Campus.
• Belastingsamenwerking Gouwe-Rijnland (BSGR)coreOthers · 1 January 2011Openbaar lichaam (public body) responsible for tax assessment and collection for member municipalities including Leiderdorp. Handles municipal taxes such as onroerendezaakbelastingen (property tax), rioolheffing (sewage levy), afvalstoffenheffing (waste levy), and precariobelasting since joining in 2020.
• Centrumregeling Bedrijfsvoering Leidse regiominorOthers · 1 January 2011Shared services organization for business operations and support processes of municipalities in the Leiden region.
• Sociale diensten gemeenten Leiden en LeiderdorpcoreStrategic or Co-development Partner · 1 January 2007Joint administrative body for social services implementing Participatiewet, IOAW, IOAZ, Wsw, Wet Inburgering 2021, and municipal debt assistance. Coordinates policy and execution for work, income, and social support services.
• Regio Holland RijnlandcoreStrategic or Co-development Partner · 1 January 2006Regional cooperation body managing Regional Bureau Leerplicht (truancy office), Regiotaxi (regional taxi), and Urgentiecommissie Woonruimteverdeling (housing allocation). Coordinates regional investment agenda and implements housing and educational policies for member municipalities.
• Hecht GGD Hollands MiddencoreOthers · 1 January 2006Regional public health service (Regionale Openbare Gezondheidszorgdienst) providing public health care, ambulance services, and child care oversight for member municipalities.
• Omgevingsdienst West-HollandcoreStrategic or Co-development Partner · 17 December 2000Regional environmental service handling environmental permits, enforcement, and compliance tasks for member municipalities. Implements mandated tasks under environmental laws including Wet milieubeheer, Waterwet, and Wet geluidshinder.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Vereniging van Nederlandse Gemeenten (VNG): National association representing all Dutch municipalities, setting standards (Common Ground / Digilab), providing VNG Realisatie products and lobbying on the Gemeentewet; the umbrella organization defining the operating context for Leiderdorp and its peers.
• Gemeente Den Haag: Large Dutch municipality offering the full range of statutory municipal services at significantly greater scale; serves as a broader reference point for service digitalization maturity and policy capacity in the same national framework.
• Gemeente Amsterdam: Largest Dutch municipality operating an extensive digital service platform and well-known e-counter; relevant as a broad incumbent demonstrating the upper bound of municipal digital service delivery within the same legal framework.

Direct peers

• Gemeente Katwijk: Mid-sized municipality in the Holland Rijnland region with shared regional service agreements; comparable operating model and citizen-service footprint.
• Gemeente Leiden: Larger neighboring municipality sharing the Holland Rijnland regional cooperation; operates the same statutory municipal services (burgerzaken, afval, vergunningen) and the joint social services arrangement with Leiderdorp, making it the closest functional peer.
• Gemeente Teylingen: Small municipality in Holland Rijnland of comparable scale; participates in overlapping regional shared-service bodies (BSGR tax collection, environmental services) and offers a like-for-like peer comparison.
• Gemeente Voorschoten: Similar-sized municipality adjacent to Leiderdorp and a member of the same Holland Rijnland cooperation; delivers the same statutory services under Gemeentewet and serves as a direct comparable for service delivery scale and digital maturity.
• Gemeente Oegstgeest: Small neighboring municipality in South Holland participating in Holland Rijnland and several shared-service bodies with Leiderdorp; comparable size, demographic profile, and service portfolio.

Others

• Omgevingsdienst West-Holland: Regional environmental authority executing mandated environmental permitting and enforcement tasks on behalf of Leiderdorp; directly comparable as a regional shared-service entity operating in Leiderdorp's service stack.
• Centric Netherlands B.V. Major IT vendor providing e-government and municipal suite software (including Burgerzaken and KCC solutions) widely used by Dutch municipalities; relevant as the leading technology ecosystem provider shaping Leiderdorp's digital service delivery capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Customer concentration

• Facebookfacebook.com/gemeenteleiderdorp
• LinkedInnl.linkedin.com/company/gemeente-leiderdorp
• Instagraminstagram.com/gemeenteleiderdorp
• Xx.com/gem_leiderdorp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Leiderdorp