First Security Group

What First Security Group does

First Security Group (FSG Bank) is a regional community bank headquartered at 531 Broad Street in Chattanooga, Tennessee, operating as a division of Atlantic Capital Bank, N.A. Founded in 1999 and employing 501-1,000 staff, the bank serves consumer, small-to-mid-sized business, and high-net-worth clients across 14 branch locations spanning Tennessee and Northern Georgia. Its product portfolio spans personal banking (mortgages, home equity lines, auto loans, personal loans, checking, savings, money market, CDs, credit cards), business banking (SBA loans, term loans, business checking/savings, treasury management, merchant services, corporate credit cards), and private client services (private banking, wealth management, trust services, specialized medical and legal banking).

The bank operates a traditional community banking technology stack augmented by digital channels: an online banking platform with bill pay, a mobile app with 24/7 mobile deposit ($0.50 per item, $2,500 daily default limit), text and voice banking, Remote Deposit Capture for businesses, and ATM access through both Allpoint (55,000+ surcharge-free locations) and MoneyPass (24,000+ locations) networks. Security infrastructure includes IBM Trusteer Rapport anti-malware protection and OpenSSL encryption. Business treasury management features Positive Pay fraud detection, ACH processing, sweep accounts, and zero balance accounts.

FSG Bank generates revenue through traditional bank interest income from loan portfolios (mortgages, auto, home equity, business loans), transaction-based service fees (overdraft $35.95, NSF $35.95, stop payment $35.95, wire transfers $15-$50, mobile deposit $0.50/item), deposit account monthly fees (often waivable), and fee-based wealth management services for clients with $250,000+ in investable assets. Go-to-market is relationship-led through physical branches supported by digital self-service channels, with marketing emphasis on community partnership (UTC Mocs athletics) and localized brand identity. Leadership includes CEO David Michael Kramer and CFO John R. Haddock.

Name

First Security Group

Legal name

FSGBank, NA

Website

https://fsgbank.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Short description

First Security Group (FSG Bank) is a regional community bank and division of Atlantic Capital Bank, N.A., serving consumer, small business, and high-net-worth clients across 14 branches in Tennessee and Northern Georgia through personal banking, business treasury, and wealth management products.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Commercial Banking (522110), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industries

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA), Retail Wealth & Bancassurance Distribution (Investment & Insurance via Bank) (FSABAAAJ), SME Sector/Specialty Banking (Vertical-focused: Healthcare, Agri, Tech, etc.) (FSABABAI)

Keywords

• Community banking services
• Commercial lending solutions
• Wealth management advisory
• Treasury cash management
• Retail deposit products

Headquarters

HQ city

Chattanooga

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Interest Income: Traditional bank interest income from loans including mortgages, home equity loans, auto loans, personal loans, and business loans.
2. Service Fees: Various banking fees including overdraft fees ($35.95), NSF fees ($35.95), stop payments ($35.95), dormant account charges ($9.95), ATM fees, wire transfer fees, and mobile deposit fees ($0.50/item).
3. Deposit Account Fees: Monthly service fees on deposit accounts, with opportunities for fee waivers based on minimum balance or direct deposit.
4. Wealth Management: Fee-based money management services with no commissions, investment management, financial planning, and trust services for high-net-worth individuals.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

FSG Bank is a regional community bank providing personal banking (checking, savings, CDs, mortgages, home equity, auto, personal loans, credit cards), business banking (business checking/savings, SBA loans, business term loans and lines of credit, real estate construction loans, treasury management, merchant services, business credit/debit cards), and private client/wealth management (private banking, trust services, investment management, medical and legal practice banking). Products are delivered through physical branches, online and mobile banking, and dedicated private bankers serving Tennessee and Northern Georgia markets.

Product overview

FSG Bank is a regional community bank offering a comprehensive suite of personal, business, and wealth management banking products. The bank operates a hub-and-spoke model with core deposit and lending products (checking, savings, mortgages, loans) supported by integrated digital banking channels (online, mobile, text/voice). Business services include treasury management with specialized cash management tools (Positive Pay, Remote Deposit Capture, ACH, sweep accounts, zero balance accounts). Wealth management encompasses private banking, trust services, and investment management typically targeting clients with $250,000+ in investable assets. The product portfolio is organized around three segments: Personal Banking (consumer loans, deposits, cards), Business Banking (commercial lending, cash management, merchant services), and Private Client (wealth management, trust, private banking for medical and legal professionals). A division of Atlantic Capital Bank, FSG provides localized relationship banking with over 200 years of combined wealth management team experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Mortgages Home loan products for buying, building, and refinancing residential properties, including fixed and adjustable rate mortgage options for individual consumers.
• Home Equity Loans & Lines of Credit (HELOC) Revolving credit lines and loans based on home equity, offering competitive interest rates and potential tax deduction benefits, for individual consumers seeking to leverage home equity.
• Personal Loans & Lines of Credit Personal lending products including unsecured personal loans, personal lines of credit, auto loans for new/used vehicles and refinancing, and boat/RV loans, for individual consumers.
• Personal Credit Cards Consumer credit cards providing spending power for individual customers, with various reward and benefit structures.
• Checking Accounts Multiple consumer checking account options including a no-monthly-fee Value Checking account, with debit cards, overdraft protection options, and direct deposit capabilities for individual customers.
• Money Market, Savings & CDs Savings vehicles for individual consumers including money market accounts, certificates of deposit (CDs), CDARS (Certificate of Deposit Account Registry Service), and IRA accounts.
• Online Banking & Bill Pay Internet-based banking platform enabling customer account access, bill payment, fund transfers, and e-statement viewing.
• Mobile App with Mobile Deposit Smartphone application enabling mobile banking, check deposits via camera, account management, and transaction tracking, with consumer mobile deposit available 24/7 (default $2,500/5 items daily limit).
• Real Estate Construction Loans Commercial and residential construction financing for building projects, served to businesses and developers.
• Business Term Loans & Lines of Credit Short and long-term business lending solutions including term loans and revolving lines of credit for business operations and growth, available to small and mid-sized businesses.
• Business Checking Business deposit accounts with analysis earnings, multiple account options scaling to business size, and integrated cash management, for small and mid-sized businesses.
• Business Savings Business savings and money market accounts enabling businesses to deposit excess operating funds.
• Corporate Treasury Services Cash management and treasury solutions for business customers including zero balance accounts, sweep accounts, and investment sweep services.
• SBA Loans Small Business Administration loan programs providing government-backed financing for eligible small businesses.
• Treasury Management Comprehensive cash management services for businesses including Business Online Banking, Remote Deposit Capture, ACH processing, Payroll Services, Wire Transfers, Sweep Accounts, Zero Balance Accounts, Positive Pay, and Imaging Services.
• Business Debit Cards MasterCard business debit cards earning up to 1% cash back on qualified purchases through the CardCash rewards program, for business customers.
• Business Credit Cards Visa Business credit card products including Bonus Rewards, Bonus Rewards PLUS, and Platinum cards with cash back, travel rewards, and expense management tools, for business clients.
• Merchant Services Payment processing solutions for small businesses including all-in-one processing terminals, virtual terminals, mobile payments, electronic check service, and electronic gift cards.
• Private Banking High-touch banking services for high-net-worth individuals providing mortgages, investments, and wealth management through a personal relationship manager acting as a single point of contact, with direct access to executive management.
• Medical Banking Specialized banking services tailored for medical professionals and healthcare practices, including doctors, dentists, and medical practice owners.
• Legal Banking Specialized banking services designed for legal professionals and law firms, addressing trust account management, practice financing, and professional banking needs.
• Trust & Wealth Management Comprehensive wealth management including investment management, financial planning, estate planning, and trust services under a fee-based (no-commission) model, typically for clients with $250,000+ in investable assets, staffed by CFA-designated portfolio managers and CTFA-designated trust officers.
• FSG Investment Services Brokerage and investment services providing personal banking customers access to investment products and advice.

Quantifiable outcome

• Access to 55,000+ surcharge-free ATMs through Allpoint network
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and strategic.

• Atlantic Capital BankcoreOthersFSG Bank is a division of Atlantic Capital Bank. Atlantic Capital provides the parent infrastructure and branding for FSG operations.
• IBM TrusteercoreTechnology or IntegrationIBM Trusteer Rapport is offered free to FSG customers as an anti-fraud solution. Protects customers from malware and fraud during online banking and shopping by detecting threats invisible to traditional security.
• AllpointcoreTechnology or IntegrationFSG migrated to Allpoint ATM network on July 6, offering customers access to 55,000+ surcharge-free ATM locations in the US and internationally.
• MoneyPasscoreTechnology or IntegrationMoneyPass network partnership providing 24,000+ surcharge-free ATMs nationwide for FSG Bank customers.
• University of Tennessee at Chattanooga (UTC)strategicGTM or Marketing PartnerOfficial partner with UTC Mocs athletics, including branded debit cards (Power C Debit Card) and community sponsorship. Partnership includes special UTC-themed banking products.
• VisacoreTechnology or IntegrationVisa credit and debit card services including Visa Business Bonus Rewards, Visa Business Bonus Rewards PLUS, and Visa Business Platinum cards.
• OpenSSLcoreTechnology or IntegrationOpenSSL is the underlying encryption technology used for FSG's website and online banking security. FSG confirmed their systems were patched immediately when the Heartbleed vulnerability was announced.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• First Horizon National Corporation: Large Tennessee-headquartered regional bank ($80B+ assets) offering community-style personal, business, and wealth management banking across the same Tennessee/Georgia/Southeast geography as FSG. Directly competes for SME deposits, mortgages, and wealth clients in FSG's footprint.
• Citizens Community Bancorp: Sub-scale Tennessee community bank with similar personal/business banking offerings and geographic overlap with FSG in the Tennessee Valley region. Most comparable by asset size and product mix to FSG Bank as a community-banking franchise.
• Pinnacle Financial Partners: Nashville, TN-based commercial bank emphasizing relationship banking for small-to-mid-sized businesses and affluent consumers across Tennessee, Georgia, and the Carolinas. Closest direct competitor in FSG's core market with overlapping verticals including healthcare/legal banking and a similar local-decisioning model.
• United Community Banks: Georgia-headquartered community bank ($27B+ assets) emphasizing relationship banking across the Southeast. Direct competitor to FSG in the North Georgia market with similar community-bank positioning, SME focus, and wealth management offerings.
• Bank of Tennessee: Tennessee-headquartered community bank operating across East Tennessee markets where FSG has branch presence (Knoxville, Sweetwater area). Direct competitor for community-banking relationships with similar SME, mortgage, and deposit product portfolios.

Regional players

• Cadence Bank: Mississippi/Texas-headquartered regional bank with growing Tennessee presence via the 2021 BBVA USA acquisition integration. Comparable full-service community-banking model with commercial, retail, and wealth management lines targeting SMEs and consumers in overlapping Southeastern markets.

Broad incumbents

• Truist Financial Corporation: One of the largest U.S. commercial banks formed by the BB&T/SunTrust merger, with significant branch presence across Tennessee and Georgia where FSG operates. Competes directly for retail deposits, SMB lending, and wealth management in FSG's footprint at a national scale.
• Synovus Financial Corp. Columbus, GA-based regional bank with strong presence throughout Georgia and the broader Southeast. Competes with FSG in North Georgia markets for commercial and consumer banking clients, with broader product suite and larger scale.
• Atlantic Capital Bank: FSG Bank's parent company; Atlantic Capital Bank is a nationally chartered commercial bank operating in the Southeast U.S. with similar full-service personal, business, and wealth capabilities, making it the most directly comparable institution (same balance sheet, overlapping footprint).
• Regions Financial Corporation: Birmingham, AL-headquartered super-regional bank with deep presence across Tennessee, Georgia, and the Southeast. Competes across the full banking spectrum (consumer, commercial, wealth) including the secondary markets where FSG operates, though at substantially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/atlcapbank
• Facebookfacebook.com/FSGBank
• LinkedInlinkedin.com/company/fsgbank-na

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Security Group