NOWCAP Services

What NOWCAP Services does

NOWCAP Services is the disability services division of NOWCAP of Wyoming, Inc., a 501(c)(3) nonprofit organization headquartered in Casper, Wyoming, with a second office in Rock Springs. The organization provides Home and Community Based Waiver services under the Wyoming Department of Health's Supports and Comprehensive Waivers, serving individuals with intellectual disabilities, developmental disabilities, or acquired brain injuries across Natrona, Converse, and Sweetwater counties. Services include Respite, Community Living, and Adult Day Services, delivered through approximately 90 employees based in Casper and Rock Springs.

The organization operates three managed revenue platforms: (1) Medicaid waiver services funded by the Wyoming Department of Health; (2) federal contracts through the AbilityOne Program (administered via SourceAmerica) for custodial services at GSA buildings (Dick Cheney Federal Building, Ewing T. Kerr Federal Courthouse) and FAA facilities in Casper and Cheyenne, plus grounds maintenance for Bureau of Land Management camp sites and Wyoming Game & Fish access sites — with 75% of direct labor hours completed by individuals with disabilities; and (3) three HUD-subsidized housing projects (Hanway Project, Wisconsin Street; Wisconsin Street Project, Casper; Churchill Commons Housing) under 811 PRAC, 202 PRAC, and Section 202/8 designations. Supplementary revenue comes from fee-based Certified Data Destruction ($15 per item with quantity discounts) and private janitorial services in Casper.

The business model is reimbursement-driven and mission-oriented rather than growth-oriented. Customer acquisition is mediated through state agency referrals (Department of Vocational Rehabilitation, Wyoming Department of Health), HUD application processes, and direct federal contracting. NOWCAP holds CARF International accreditation for its disability programs and in 2025 added a Community Choices Waiver Homemaker service to its portfolio. Founded in 1965 as a Great Society community action agency and operating disability services since 1985, NOWCAP does not develop proprietary technology and has no disclosed AI/ML, API, or software product offerings. The structure is that of a regional nonprofit human services provider with diversified but government-dependent revenue and a stable, mature operating footprint.

Name

NOWCAP Services

Legal name

NOWCAP of Wyoming, Inc.

Website

https://nowcapservices.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

51–100 employees

Short description

NOWCAP Services is a Wyoming 501(c)(3) nonprofit providing Home and Community Based Waiver services, HUD-subsidized housing, AbilityOne federal contracts, and certified data destruction for individuals with disabilities and seniors in Natrona, Converse, and Sweetwater counties.

Ownership category

akta.pro rank

Product category

Human Services / Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Space & Occupancy Services (Move/Add/Change, Seating, Wayfinding) (IMAIALAF)

Keywords

• Disability support services
• Medicaid waiver services
• Affordable housing
• Facility maintenance services
• Employment support services

Headquarters

HQ city

Casper

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Medicaid Waiver Services: NOWCAP Services provides Home and Community Based Services under the Wyoming Department of Health Supports and Comprehensive Waivers for individuals with intellectual disabilities, developmental disabilities, or acquired brain injuries. Services include Respite, Community Living, and Adult Day Services. Revenue comes from government Medicaid waiver funding.
2. Federal Government Contracts (AbilityOne): NOWCAP Services holds AbilityOne Federal Contracts to provide custodial services to GSA buildings (Dick Cheney Federal Building, Ewing T. Kerr Federal Courthouse) and FAA buildings in Casper and Cheyenne. Additional contracts include grounds maintenance for BLM camp sites and Wyoming Game & Fish access sites. 75% of direct labor hours on these contracts is completed by individuals with disabilities.
3. HUD Subsidized Housing: NOWCAP Services manages three HUD housing projects: Hanway Project (811 PRAC for developmental disabilities), Wisconsin Street Project (202 PRAC for elderly 62+), and Churchill Commons Housing (Section 202/8 for persons 62+ or with disabilities). Revenue from rental assistance payments.
4. Certified Data Destruction Service: Fee-based hard drive and cell phone destruction service. Standard rate of $15.00 per item, with quantity discounts for 10 or more items. Generates revenue while providing employment opportunities for people with disabilities.
5. Private Janitorial Services: Janitorial services provided to private companies and nonprofit organizations in Casper, Wyoming as part of the Business Development department.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

NOWCAP Services is a 501(c)(3) nonprofit that provides Home and Community Based Waiver services (Respite, Community Living, Adult Day Services) to individuals with developmental disabilities or acquired brain injuries in Wyoming, manages three HUD-subsidized housing projects, and operates AbilityOne federal contracts for custodial and grounds maintenance services at GSA, FAA, and Bureau of Land Management facilities. It also runs a certified data destruction service for hard drives and cell phones and connects individuals with disabilities to employers through the Employment First approach.

Product overview

NOWCAP Services is a nonprofit organization offering a portfolio of interconnected services for people with disabilities in Wyoming. The organization operates three core service lines: (1) Disability Support Services including Wyoming Support Waiver services (Respite, Community Living, Adult Day Services), and employment assistance through the Employment First approach; (2) HUD Subsidized Housing with three properties serving individuals with disabilities and seniors; and (3) Business Enterprises including AbilityOne federal custodial and grounds maintenance contracts, and Certified Data Destruction/electronics recycling services. Additionally, NOWCAP Academy provides professional development resources. The organization serves Natrona, Converse, and Sweetwater counties from offices in Casper and Rock Springs.

Differentiator

Problem solved

Functional benefit

Products and services

• Wyoming Support Waiver Services Home and Community Based Waiver services including Respite, Community Living, and Adult Day Services for individuals with developmental disabilities or acquired brain injuries under the Wyoming Department of Health Supports and Comprehensive Waivers.
• HUD Subsidized Housing Subsidized supported housing through three HUD projects: Hanway Project (811 PRAC for developmental disabilities), Wisconsin Street Project (202 PRAC for elderly 62+), and Churchill Commons (Section 202/8 for elderly 62+ or with disabilities).
• Hire Someone with a Disability (Employment First Services) Employment support services following the Employment First approach, connecting individuals with disabilities to Department of Vocational Rehabilitation resources and job opportunities with area employers.
• AbilityOne & Commercial Contracts (Custodial and Grounds Maintenance) Federal and commercial contracts providing custodial services to GSA buildings (Dick Cheney Federal Building, Ewing T. Kerr Federal Courthouse) and FAA facilities in Casper and Cheyenne, plus grounds maintenance for Bureau of Land Management camp sites in Natrona County and Wyoming Game & Fish access sites along the North Platte River.
• Certified Data Destruction Service Certified hard drive and cell phone destruction service providing secure shredding with a Certificate of Destruction for compliance documentation, available to consumers and businesses at the Casper facility.
• Private Janitorial Services Janitorial services for private companies and nonprofit organizations in Casper, Wyoming, delivered by the Business Development department and staffed primarily by individuals with disabilities.

Quantifiable outcome

• 93-95% satisfaction rate for custodial services at GSA buildings
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Wyoming Department of Vocational Rehabilitation (DVR)coreStrategic or Co-development PartnerDVR is a department within Wyoming Workforce Services committed to helping people with disabilities establish and reach vocational goals. NOWCAP Services primarily partners with DVR to provide diverse employment resources and opportunities for individuals with disabilities.
• AbilityOnecoreStrategic or Co-development PartnerThrough a national network of 600 nonprofit agencies, AbilityOne provides job opportunities for people who are blind or have other severe disabilities. NOWCAP Services holds federal contracts through this program for custodial and grounds maintenance services.
• SourceAmericacoreStrategic or Co-development PartnerSourceAmerica is a national nonprofit agency whose mission is to create employment opportunities for people with significant disabilities by securing Federal contracts through the AbilityOne Program for its network of community-based, nonprofit agencies.
• Wyoming Community Service ProviderscoreStrategic or Co-development PartnerA professional membership organization dedicated to helping its associates in providing services to Wyoming's citizens with intellectual disabilities and acquired brain injuries. Functions as a unified voice of community-based programs.
• Department of Housing & Urban Development (HUD)coreStrategic or Co-development PartnerNOWCAP Services provides subsidized supported housing through HUD in its three projects: Hanway Project (811 PRAC), Wisconsin Street Project (202 PRAC), and Churchill Commons Housing (Section 202/8).
• Casper Chamber of CommerceminorStrategic or Co-development PartnerLocal business chamber membership supporting business development and community connections in Casper, Wyoming.
• Rock Springs Chamber of CommerceminorStrategic or Co-development PartnerLocal business chamber membership supporting business development and community connections in Rock Springs, Wyoming.
• Casper Council of People with DisabilitiesminorStrategic or Co-development PartnerLocal council advocating for and providing resources to people with disabilities in the Casper community.
• United WayminorStrategic or Co-development PartnerNonprofit organization focused on community health and human services. NOWCAP Services accepts tax-deductible donations through United Way partnerships.
• Wyoming Nonprofit NetworkminorStrategic or Co-development PartnerStatewide organization supporting and connecting Wyoming nonprofit organizations.
• Natrona County Adult Protection TeamminorStrategic or Co-development PartnerCollaboration for adult protection services in Natrona County, Wyoming.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• The Arc: National disability advocacy and service organization with state/local chapters providing residential, day, and employment supports for people with intellectual and developmental disabilities, directly comparable to NOWCAP's IDD waiver services.
• Sevita Health (formerly The MENTOR Network): National provider of home and community-based waiver services, day programs, and supported employment for individuals with IDD and brain injuries, operating at significantly larger scale across many states.
• BrightSpring Health Services: Large diversified provider of home and community-based services, pharmacy, and behavioral health; serves Medicaid waiver populations and IDD clients. Much larger scale but overlapping HCBS service lines and customer base.
• Easterseals: National nonprofit network offering disability services, vocational rehabilitation, and community living supports. Operates a far broader footprint but offers highly overlapping service categories to NOWCAP's waiver and employment programs.

Direct peers

• SourceAmerica: National AbilityOne program administrator coordinating federal contracts for community-based nonprofit agencies employing people with disabilities; NOWCAP is part of this network, making SourceAmerica a direct ecosystem peer.
• ServiceSource: Nonprofit providing employment, vocational rehabilitation, and community living services for people with disabilities, including AbilityOne contracts. Overlapping service model and funding mix to NOWCAP's vocational and AbilityOne work.
• RISE Services: Multi-state nonprofit provider of residential, vocational, and community-based services for individuals with disabilities. Operates similar Medicaid waiver-funded supports and AbilityOne-style employment programs comparable to NOWCAP's portfolio.
• LifeSkills (Wyoming): Wyoming-based nonprofit providing residential, vocational, and community-based services for individuals with developmental disabilities and acquired brain injuries under similar Medicaid waiver programs. Closest geographic and service-line peer to NOWCAP.
• Wyoming Independent Living: Wyoming nonprofit providing independent living services, advocacy, and disability support programs in the same three-county catchment NOWCAP serves, with overlapping waiver and DVR-referral service models.

Regional players

• Pathways of Wyoming: Regional Wyoming-based disability services provider offering community living and day services to individuals with developmental disabilities; operates in adjacent Wyoming markets with comparable Medicaid waiver service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@NOWCAPServices
• Facebookfacebook.com/nowcapservices
• LinkedInlinkedin.com/company/nowcap-wyoming-care

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NOWCAP Services