Perth Vet Emergency

What Perth Vet Emergency does

Perth Vet Emergency is a privately held after-hours emergency veterinary hospital network operating two locations in the Perth metropolitan area, Western Australia — Yokine (weeknight/weekend/holiday hours) and Cannington (24/7, 365 days per year). Founded in 2009 and part of the Animal Emergency Australia group, the business delivers emergency triage, treatment, surgery, hospitalization, and intensive care to sick and injured pets when regular veterinary practices are closed. The service operates on a walk-in basis with no appointment required, prioritizing patients by medical severity, and offers phone triage to help owners decide whether immediate care is needed.

The clinical infrastructure includes digital radiography, ultrasound, a CT scanner (Cannington), an in-house laboratory, a fully equipped surgical theatre with anaesthetic and ventilation equipment, multi-parameter monitoring, mechanical ventilation for critical care patients, and a dedicated pet blood bank with a 35-day storage lifespan supported by a donor program in partnership with Greyhound Angels WA. The Cannington hospital holds ISFM Gold Standard Cat Friendly Clinic accreditation, featuring cat-only waiting areas, consulting rooms, hospitalisation ward, and a feline ICU designed to reduce feline stress. Additional offerings include a pet First Aid Book and a Pet Blood Donation Program.

Revenue is generated through professional services fees: a set consultation charge per examination, plus separate fees for diagnostics, medication, hospitalization, surgery, and intensive care, with deposits at admission and balance due at discharge. Payment flexibility is provided through VetPay, AfterPay, and Zip payment plans, alongside direct billing for pet insurance claims. Customers are overwhelmingly individual pet owners (cat, dog, and other small animal owners), with a secondary niche in wildlife carers and parks (e.g., Caversham Wildlife Park). Marketing is conducted via an educational blog on pet emergencies, Facebook, and Instagram, targeting top-of-funnel awareness for emergency pet situations across the Perth metropolitan area.

Name

Perth Vet Emergency

Legal name

Perth Vet Emergency

Website

https://pve.net.au

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Perth Vet Emergency operates two after-hours emergency veterinary hospitals in Perth, Western Australia, delivering 24/7 walk-in triage, surgery, intensive care, and blood transfusion services to pet owners when regular vets are closed.

Ownership category

akta.pro rank

Product category

Emergency Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAMACAA

Veterinary Emergency & Critical Care Hospitals

Healthcare & Life Sciences/Veterinary & Animal Health/Emergency & Specialty Veterinary Hospitals

Keywords

• Emergency veterinary care
• After-hours vet services
• Animal critical care
• Pet emergency hospital
• Feline emergency services

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Emergency Consultation Fees: Set consultation fee charged for every pet examined by a veterinarian. Fee can be obtained by phone before visiting. Deposit required at admission with full payment due upon discharge.
2. Treatment and Hospitalization: Fees for medication, diagnostics, hospitalisation, surgery, and intensive care services. Treatment plan and cost estimate provided after examination for owner consent.
3. Payment Plan Services: Alternative payment options including VetPay, AfterPay, and Zip payment plans to help pet owners manage emergency veterinary costs. Direct billing support for pet insurance claims.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Perth Vet Emergency provides after-hours and emergency veterinary care for sick and injured pets across two Perth metropolitan locations, operating 365 days a year with no appointment required. Services include emergency triage and treatment, surgery with advanced anaesthetic and ventilation equipment, intensive care with mechanical ventilation, diagnostic imaging (digital x-ray, ultrasound, CT), in-house laboratory testing, an on-site pet blood bank for transfusions, and dedicated ISFM Gold Standard cat-friendly facilities at Cannington.

Product overview

Perth Vet Emergency operates as a dual-location after-hours emergency veterinary hospital network (Yokine and Cannington) providing 24/7 emergency care 365 days a year. The service portfolio centers on emergency triage and treatment, supported by in-house diagnostic imaging (digital x-ray, ultrasound, CT), on-site laboratory services, fully equipped surgical theatres, intensive care units, and a dedicated pet blood bank. The Cannington location holds ISFM Gold Standard Cat Friendly Clinic accreditation, featuring cat-only facilities including a dedicated waiting area, consulting rooms, hospitalisation ward, and Feline ICU. Additional offerings include a Pet Blood Donation Program and a pet First Aid Book for owner education. The hospitals provide flexible payment options including VetPay, AfterPay, and Zip.

Differentiator

Problem solved

Functional benefit

Products and services

• After-Hours Emergency Veterinary Care After-hours emergency veterinary care for sick and injured pets when regular veterinarians are closed, including emergency triage, treatment, surgery, intensive care, and hospitalisation available weeknights, weekends, and public holidays without appointments.
• Pet Blood Bank and Donation Program On-site pet blood bank supporting the Pet Blood Donation Program, providing life-saving transfusions for emergency patients requiring blood due to trauma, illness, surgery, or poisoning.
• Cat Friendly Clinic (ISFM Gold Standard) ISFM Gold Standard accredited cat-only facilities including dedicated waiting area, consulting rooms, hospitalisation ward, and custom-designed Feline ICU designed to minimise stress for feline patients.
• Pet First Aid Book Comprehensive pet first aid guide covering common emergencies, CPR procedures, wound care, and emergency response instructions for pet owners, sold through the online shop.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Greyhound Angels WAcoreStrategic or Co-development PartnerPartnership with Greyhound Angels WA, a foster care organization finding loving homes for Greyhounds. Their greyhound foster carers provide blood donations for Perth Vet Emergency's critical care patients requiring transfusions. Multiple greyhounds have donated blood to save emergency patients including Harriet the Newfoundland who received 4 litres from 8 different donors.
• Animal Emergency AustraliacoreOthersParent company and group organization. Perth Vet Emergency is part of Animal Emergency Australia which also includes Animal Emergency Service, Pet ICU, Improve International Australia, Register My Pet, and VetAPedia initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Animal Referral Hospital: Multi-location Australian veterinary emergency and specialty referral hospital with 24/7 emergency services, advanced diagnostics, and specialist care. Comparable service portfolio and operating model to PVE.
• Pet ICU: Sister brand under Animal Emergency Australia specializing in intensive care for pets. Directly comparable for critical care capabilities and 24/7 ICU service model.
• SASH (Small Animal Specialist Hospital): Sydney-based veterinary specialist hospital offering 24/7 emergency and specialty care including critical care, surgery, and advanced diagnostics. Comparable in service portfolio and clinical capabilities.
• Veterinary Specialist Services: Brisbane-based specialist veterinary hospital offering emergency, critical care, and specialty services. Comparable to PVE's mix of emergency and specialty care.
• Brisbane Veterinary Emergency and Critical Care Service: Brisbane-based emergency veterinary hospital offering 24/7 emergency and critical care services. Direct comparable to PVE's emergency hospital operating model.
• Animal Emergency Service: Sister company under Animal Emergency Australia group, providing emergency and critical care veterinary services across Queensland. Operates with the same model, capabilities, and brand family as PVE, making it the closest direct comparable.

Regional players

• North Coast Veterinary Specialist and Referral Centre: Regional specialist veterinary hospital on Australia's east coast offering emergency and specialty referral services. Comparable service portfolio but operates in a different region.
• Melbourne Veterinary Specialist Centre: Melbourne-based specialist veterinary hospital offering emergency, critical care, and specialty services. Comparable clinical capabilities but operates in a different geographic market.

Broad incumbents

• Petstock Vet: Australian veterinary clinic chain associated with Petstock retail. Provides general veterinary services with some clinics offering after-hours care as part of a broader retail-vet ecosystem.
• Greencross Vets: Australia's largest veterinary group with hundreds of clinics offering general practice, specialty, and emergency services. Broader incumbent with overlapping emergency capabilities but not PVE's dedicated emergency specialization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PerthVetEmergency
• Instagraminstagram.com/perthvetemergency
• Xx.com/PVEvetsOfficial
• LinkedInlinkedin.com/company/perth-vet-emergency

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perth Vet Emergency