Petstock Vet

What Petstock Vet does

Petstock Vet is the veterinary services division of Petstock Group, a privately held Australian pet care company founded in 1990 and headquartered in Melbourne, Victoria. The business operates veterinary clinics co-located within Petstock retail stores across Australia and New Zealand, complemented by a mobile veterinary service that delivers at-home consultations, and sells pet products through both retail storefronts and an e-commerce platform. Petstock Vet generates revenue from three principal streams: professional veterinary services (consultations and treatments delivered in-store and via mobile units), one-time retail sales of pet food, accessories, and supplies, and ancillary pet services including grooming, puppy school, and daycare.

The business serves a broad consumer base of pet owners and operates a multi-channel go-to-market model combining physical retail-vet clinics, direct field service (mobile vets), and digital commerce. Its parent, PETstock Pty Ltd (ACN 098 394 588), is privately held with no disclosed external investors; Petstock Group's footprint spans multiple support offices including Southbank in Melbourne, with operations extending into New Zealand. In 2015, Petstock acquired Four Seasons Pets to expand its retail footprint. The company's community positioning is anchored by the Petstock Foundation, which has rehomed over 40,000 rescue pets and supports a network of assistance-dog, welfare, and therapy organizations including Guide Dogs Australia, Assistance Dogs Australia, Safe Pets Safe Families, and Pet Refuge New Zealand. Supply relationships with Elanco, Hill's Science Diet, Real Pet Food, and Zoetis provide the pharmaceutical and nutrition backbone of the vet offering.

Name

Petstock Vet

Legal name

PETstock Pty Ltd

Website

https://petstockgroup.com.au

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

Petstock Vet is the veterinary division of Petstock Group, operating vet clinics co-located within Petstock retail stores across Australia and New Zealand, plus mobile vet services for home consultations, serving general pet owners and vulnerable pet owner segments.

Ownership category

akta.pro rank

Product category

Veterinary and Pet Care Services

NAICS

Veterinary Services (541940), Pet and Pet Supplies Retailers (459910), Pet Care (except Veterinary) Services (81291)

SIC

Agricultural Prod-Livestock & Animal Specialties (200)

akta.pro primary industry

Pet Services (Grooming, Training, Daycare) (CRALAIAJ)

akta.pro secondary industries

Pet Supplies Retail (CRALAIAI), Pet Health & Wellness Retail (Supplements, OTC, Flea/Tick) (CRALAHAC)

Keywords

• Veterinary care services
• Pet retail supplies
• Mobile veterinary clinics
• Pet grooming daycare
• Pet training school

Headquarters

HQ city

Melbourne, Victoria

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Veterinary Services: Petstock Vet provides comprehensive veterinary care including consultations, treatments, and mobile vet services at embedded clinic locations within Petstock retail stores.
2. Pet Retail Products: Sale of pet food, accessories, toys, and supplies through retail stores and online e-commerce platform.
3. Pet Services: Grooming, puppy school, and daycare services offered at store locations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Petstock Vet delivers veterinary consultations, treatments, and preventive care through clinics embedded within Petstock retail stores across Australia and New Zealand, supplemented by mobile veterinary services that visit clients at home. The broader Petstock Group also sells pet food, accessories, toys, and supplies through retail and e-commerce channels, and provides grooming, puppy school, and daycare services at store locations.

Product overview

Petstock Vet is a veterinary services business operated by Petstock Group, an Australian and New Zealand pet care company with over 30 years of history. The business operates veterinary clinics co-located within Petstock retail stores, offering in-store veterinary consultations alongside mobile veterinary services. Petstock Vet provides services including general veterinary care, mobile consult rooms for home visits, vet nursing support, and practice management. The offering is delivered as a network of vet clinics integrated within the Petstock retail footprint, complemented by an innovative mobile vet service.

Differentiator

Problem solved

Functional benefit

Products and services

• Petstock Vet In-Clinic Veterinary Services
• Mobile Veterinary Service
• Pet Retail Products
• Pet Grooming Services
• Puppy School
• Pet Daycare

Quantifiable outcome

• Over 40,000 rescue pets re-homed through National Pet Adoption Month initiative

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core, major, supporting, visionary and changemaker.

• Guide Dogs AustraliacoreStrategic or Co-development PartnerPartner organization receiving support from Petstock Foundation. Guide Dogs Australia delivers essential services to Australians living with blindness or low vision, providing guide dogs and mobility services.
• Assistance Dogs AustraliacoreStrategic or Co-development PartnerTrain and place unique dogs with Australians in unique situations including support for people with physical disability, autism, or PTSD.
• Mackillop Family ServicesmajorStrategic or Co-development PartnerPaw Pals Program supports students disengaged or at risk of disengaging from education through animal assisted activities with therapy dogs.
• Smart PupsmajorStrategic or Co-development PartnerAssistance Dogs training and placement for children with special needs including autism service dogs, seizure response dogs, and multi-purpose assistance dogs.
• Safe Pets Safe FamiliescoreStrategic or Co-development PartnerWorks with people and pets in crisis to improve outcomes and reduce surrender, abuse, neglect and euthanasia. Provides temporary foster care, vet services, and outreach programs.
• Riding for the DisabledmajorStrategic or Co-development PartnerProvides services to people with disabilities to enjoy horse-related therapeutic activities improving quality of life and developing life skills.
• Pets of the HomelesscoreStrategic or Co-development PartnerProvides support to people at risk of or experiencing homelessness by ensuring their companion pets are well looked after through food, veterinary care, and other support.
• HorsePower AustraliamajorStrategic or Co-development PartnerEmpowers people living with diversabilities to develop new skills through horse-facilitated therapy programs for individuals with autism, cerebral palsy, depression, and at-risk youth.
• ACT PegasussupportingStrategic or Co-development PartnerRiding for the Disabled in ACT region providing horse-facilitated therapy to people with disabilities with dedicated volunteers promoting inclusion.
• Cowboys 4 KidssupportingStrategic or Co-development PartnerEquine-therapy program for children in foster care who have experienced severe trauma, providing holistic education for physical, occupational, and emotional growth.
• Pet RefugecoreStrategic or Co-development PartnerPet Refuge New Zealand provides temporary shelter and care for pets affected by domestic violence, keeping them safe while owners escape abuse.
• Make-A-WishsupportingStrategic or Co-development PartnerCharity partner supporting children with critical illnesses through wish-granting programs.
• The ContenderssupportingGTM or Marketing PartnerCorporate partner providing marketing and promotional support for Petstock Foundation initiatives.
• CommunicadosupportingGTM or Marketing PartnerCorporate partner providing communication and marketing services to support foundation initiatives.
• Melbourne Social Co.supportingGTM or Marketing PartnerCorporate partner providing social media and digital marketing support.
• ElancovisionaryStrategic or Co-development PartnerVisionary-level supply partner supporting the Petstock Foundation through annual commitment to assistance and therapy programs, rescue efforts, and communities experiencing hardship.
• Hill's Science DietvisionaryStrategic or Co-development PartnerVisionary-level supply partner and contributor providing pet food sponsorship for foundation programs.
• Real Pet FoodvisionaryStrategic or Co-development PartnerVisionary-level supply partner contributing to pet food products for foundation initiatives.
• Vanilla SugarvisionaryStrategic or Co-development PartnerVisionary-level supply partner supporting the foundation through product donations.
• PrimechangemakerStrategic or Co-development PartnerChangemaker-level supply partner providing strong annual commitment and values-aligned collaboration.
• ZoetischangemakerStrategic or Co-development PartnerChangemaker-level supply partner providing veterinary pharmaceutical products support.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Petco: US pet retail and services giant operating full-service vet hospitals (Petco Vet Care Clinics). Direct global model comparable to Petstock's integrated retail-vet-mobile services stack.
• PetSmart: Largest US specialty pet retailer (also offers in-store vet clinics via partnerships such as Banfield). Closest global analogue to Petstock's combined retail + vet proposition at scale.
• Mars Petcare (Banfield Pet Hospital): Mars-owned veterinary hospital chain inside PetSmart stores in North America. Comparable on operating in-store vet clinics inside a large pet retail footprint.

Direct peers

• Petbarn: Australian pet retail chain that hosts Greencross Vets clinics inside stores — same integrated retail-vet playbook Petstock Vet runs, and a direct competitor on the pet supplies / vet services bundle.
• Greencross Vets: Largest vertically integrated pet-care operator in Australia (network of vet clinics co-located with Petbarn retail stores). Directly comparable to Petstock Vet on integrated retail-vet model and ANZ footprint.
• VetPartners Australia: Network of veterinary clinics across Australia and New Zealand. Operates a similar clinic-aggregation strategy to Petstock Vet and competes for the same vet talent and pet-owner customers.
• Animal Referral Hospital: Specialist and emergency veterinary hospital group in Australia (part of the ARH/Infocus group). Comparable on veterinary service delivery and ANZ presence, with broader specialty/emergency focus.

Others

• PetSure: Leading Australian pet health insurance provider. Ecosystem participant — adjacent to vet services revenue (drives demand for Petstock Vet visits) and a relevant comparison point on ANZ pet-care adjacency.

Emerging players

• VetChat: Australia-based online/telehealth veterinary consultation platform. Adjacent to Petstock Vet's mobile in-home consult service — competing for the convenience-driven pet owner segment.
• Pet Lovers Centre: Specialty pet retail and grooming chain in Southeast Asia (including grooming and basic services). Comparable on the pet retail plus grooming/training/services bundle, though regional rather than direct ANZ competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/petstock-vet

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Petstock Vet