Municipality of Houffalize

What Municipality of Houffalize does

The Municipality of Houffalize (Ville de Houffalize) is a Belgian local government entity in the Province of Luxembourg, Wallonia, providing integrated public administration services to its Ardennes-resident population. Core service lines include civil status and population registry, urban planning and building permits, social welfare through the CPAS (financial aid, housing, medical assistance, debt mediation, food distribution), a 98-bed residential care home (Maison de Repos Louis Palange with 54 MRPA and 44 MRS beds), a communal education network of 6 primary school implantations, cultural programming including the International Puppet Festival and Les Z'Ateliers workshops, waste management and recycling, energy policy coordination, public works and infrastructure maintenance, and tourism development anchored by the Parc Naturel des Deux Ourthes (76,000+ hectares across 6 communes).

Service delivery is multi-channel: an in-person town hall (Rue de Schaerbeek 1, open Mon-Fri with Tuesday extended hours and first-Saturday permanence), an online e-guichet portal (houffalize.e-guichet.be), a personalized Compte Citoyen account with geolocation, a quarterly communal print bulletin, RSS feeds, and ~25 specialized decentralized offices covering CPAS, @rchipel (social insertion and digital public space), ALE (local employment agency), ATL (out-of-school childcare), archives, urbanism, finances, public procurement, environment, energy, protocol, and tourism. The technical backbone is IMIO open-source municipal website infrastructure under free software license.

The revenue model is non-commercial public-sector: the commune does not sell products or services on a market basis. Funding flows from communal taxation (property tax, waste fees at fixed unit prices — e.g., €9.75 per 10 yellow bags — sewer fees, stay taxes on second residences, vacation camp taxes, illegal dumping fines, advertising material taxes), transactional administrative fees (building permits, identity documents and passports, parking, cemetery/burial services, tourism accommodation inspections, recreational fees for sports halls and event venues), and concession/rental income (forest management and hunting leases managed by the General Secretariat). The commune is governed by a 7-member Collège communal led by Bourgmestre Josette Deville and administered by Director General Jean-Yves Brouet, operating under Belgium's Code of Local Democracy and Decentralization.

Name

Municipality of Houffalize

Legal name

Ville de Houffalize

Website

https://houffalize.be

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Municipality of Houffalize (Ville de Houffalize) is a Belgian Walloon commune in the Ardennes delivering public administration services — civil registry, social welfare (CPAS), primary education (6 schools), elderly care (98-bed nursing home), waste management, urban planning, and cultural programs — to its residents via a town hall, e-guichet portal, and ~25 service offices.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Community Housing Services (62422)

SIC

Services-Management Services (8741), Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)

akta.pro industry

PRIMARYBPAIACAK

Local Public Health & Human Services Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAJ

Housing & Neighborhood Services (Local Housing Programs)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAJAHAF

Mixed-Use Community Association Management

Business & Public Services/Real Estate Services (Brokerage, Property Management)/HOA/Condominium Association Management

Keywords

• Local government services
• Public administration
• Municipal waste management
• Primary education services
• Social welfare programs

Headquarters

HQ city

Houffalize

HQ country

Belgium

HQ region

Europe

Offices27 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property taxes (Impôts fonciers): The municipality collects property taxes on immovable assets located within the commune boundaries.
2. Waste collection fees (Taxes immondices): Fees collected for household waste collection services. Price for yellow bags (10 units): 9.75 euros; biodegradable bags (10 units): 3.50 euros; PMC bags (20 units): 3 euros.
3. Sewer fees: Fees for sewage and wastewater management services.
4. Stay taxes - Second residences: Taxes on overnight stays and second residences in the municipality.
5. Vacation camp taxes - Illegal dumping fees - Advertising material taxes: Various regulatory fees including taxes on vacation camps, fines for illegal waste dumping, and fees for written advertising materials.
6. Building permits and administrative services: Fees collected for urban planning permits, certificates, and various administrative services.
7. Tourism-related fees: Revenue from tourism infrastructure including tourist accommodation fire safety inspections, and fees related to tourist accommodations.
8. Parking fees: Fees collected for parking services within the municipality.
9. Identity documents and certificates: Fees for issuance of identity cards, passports, driving licenses, and various civil status certificates.
10. Recreational fees: Fees from sports facilities, event venues (salles des fêtes), and recreational programs including summer vacation camps.
11. Burial and cemetery services: Fees for cemetery plots, columbarium niches, and burial authorizations.
12. Concession and rental income: Revenue from communal property concessions including forest management and hunting leases managed by the General Secretariat.

Pricing tiers

Go-to-market motion1 record

Distribution channels9 records

Marketing channels8 records

Core offering

The Municipality of Houffalize is a Belgian local government authority providing statutory public services to residents. Its core offerings include administrative procedures (population registry, civil status, identity documents, passports, building permits), social welfare through the CPAS (financial aid, housing, medical assistance, debt mediation), primary education across six communal school locations, residential elderly care via the 98-bed Louis Palange nursing home, waste collection and recycling, urban planning and building permits, energy management, cultural programming (Les Z'Ateliers, International Puppet Festival, HOUTOPIA), ATL out-of-school childcare, and local employment services through the ALE agency.

Product overview

The Municipality of Houffalize operates a comprehensive portfolio of municipal services organized as a unified local government offering. Core administrative services include population registry, civil status, and general municipal administration. Social services are delivered through the CPAS (Centre Public d'Action Sociale), providing financial aid, housing, medical assistance, and social integration programs. The Maison de Repos Louis Palange offers residential elderly care with 98 beds. Education services comprise a network of six communal schools. Cultural services include Les Z'Ateliers creative workshops and the International Puppet Festival. Additional services cover urban planning, energy management, waste collection, ATL (childcare and leisure), public works, and the ALE local employment agency. An E-Citizen portal provides online access to administrative procedures.

Differentiator

Problem solved

Functional benefit

Products and services

• Administrative and Civil Status Services
• CPAS Social Welfare Services
• Communal Education Network
• Maison de Repos et de Soins Louis Palange
• Urban Planning and Building Permit Services
• Waste Management and Recycling Services
• ATL (Accueil Temps Libre) Out-of-School Childcare
• Cultural Services and Events
• Municipal Energy Management Services
• ALE Titres-Services (Local Employment Agency)
• Public Works and Infrastructure Maintenance
• E-Guichet Online Administrative Portal

Quantifiable outcome

• 98-bed nursing home providing care for elderly residents
• +4 more outcomes

Named customers1 record

Segments9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

38 partnerships are on record, tiered major, core and minor.

• ORES AssetsmajorStrategic or Co-development PartnerORES Assets is the electricity distribution network manager for the Walloon region. The municipality participates in ORES Assets governance with 5 representatives (3+2). Representative: Francis Marville, Frédéric Mathurin, Antoine Piette, Marc Caprasse, Josette Deville.
• SOFILUXmajorStrategic or Co-development PartnerSOFILUX (Société wallonne de Financement) is a regional financing entity. The municipality holds 5 seats with representatives including José Guillaume, Florence Kettelle, Antoine Piette, Marc Demasy, Josette Deville.
• IDELUX DéveloppementmajorStrategic or Co-development PartnerIDELUX Développement is the local development agency for Luxembourg province. The municipality has 5 representatives (3+2): Frédéric Mathurin, Marc Knoden, Cindy Theis, Francis Marville, Sylviane Plennevaux.
• IDELUX FinancesmajorStrategic or Co-development PartnerIDELUX Finances handles financial matters for regional development. Representatives: Marc Knoden, Francis Marville, Sylviane Plennevaux, Cindy Theis, Frédéric Mathurin.
• IDELUX Projets PublicsmajorStrategic or Co-development PartnerIDELUX Projets Publics manages public project development. Representatives: Marc Caprasse, Marc Knoden, Francis Marville, Sylviane Plennevaux, Cindy Theis.
• IDELUX EaumajorStrategic or Co-development PartnerIDELUX Eau manages water-related development projects. Representatives: José Guillaume, Francis Marville, Josette Deville, Sylviane Plennevaux, Cindy Theis.
• IDELUX EnvironnementmajorStrategic or Co-development PartnerIDELUX Environnement handles environmental development initiatives. Representatives: José Guillaume, Cindy Theis, Frédéric Mathurin, Sylviane Plennevaux, Francis Marville.
• IDELUX Secteur HOUFFALIZE/CITE DES ENFANTSmajorStrategic or Co-development PartnerIDELUX sector dedicated to Houffalize and children's city projects. Representatives: Frédéric Mathurin, Josette Deville, Catherine Crins, Marc Knoden, Florent Gaspard.
• VIVALIA - AIOMSmajorStrategic or Co-development PartnerVIVALIA is the healthcare institution for Luxembourg province. Representatives: Philippe Cara, Sylviane Plennevaux, Martine Huet, Catherine Fetten, Marc Caprasse.
• IMIOcoreTechnology or IntegrationIMIO is the open-source software consortium for municipal website development. Houffalize participates with 5 representatives including Sylviane Plennevaux, Frédéric Mathurin, Cindy Theis, Valérie Berte, José Guillaume. The municipality's website is built in collaboration with IMIO under free software license.
• Parc Naturel des Deux OurthesmajorStrategic or Co-development PartnerThe natural park covers 6 communes including Houffalize with over 76,000 hectares. Josette Deville serves as 1st Administrator and Marc Caprasse as 2nd Administrator, with additional representatives Philippe Cara, Francis Marville, Marc Demasy.
• BEP Crematorium CineyminorStrategic or Co-development PartnerCrematorium services for the region. Representatives: Josette Deville, Francis Marville, Valérie Berte, José Guillaume, Catherine Fetten.
• Société Logements Publics de la Haute ArdennemajorStrategic or Co-development PartnerPublic housing society for the High Ardenne region. 5 administrators plus Marc Caprasse: Valérie Berte, Cindy Theis, Josette Deville, Catherine Fetten, Marc Demasy.
• La Terrienne du LuxembourgminorStrategic or Co-development PartnerHousing and territory development organization. Representatives (3): Marc Caprasse, Francis Marville, Josette Deville.
• ALE (Agence Locale pour l'Emploi)majorStrategic or Co-development PartnerLocal employment agency providing job integration services. 6 representatives (3+3) including Martine Huet as President, Valérie Berte, Catherine Fetten, Marc Demasy, Sylviane Plennevaux, Catherine Crins.
• SWDE (Société Wallonne des Eaux)majorStrategic or Co-development PartnerWalloon water distribution company. Representative: Francis Marville.
• COPALOCminorStrategic or Co-development PartnerLocal development company. 6 representatives (4+2): Valérie Berte, Cindy Theis, Sylviane Plennevaux, Catherine Fetten, Florence Kettelle, Frédéric Mathurin.
• COTE ENFANCEmajorStrategic or Co-development PartnerChildcare coordination service. 3 effective members: Valérie Berte, Marc Caprasse, Cindy Theis. 3 substitutes: Marc Demasy, Sylviane Plennevaux, Martine Huet.
• ETHIASminorOthersInsurance company for public entities. Representative: Marc Knoden.
• CECP (Conseil de l'Enseignement des Communes et des Provinces)minorStrategic or Co-development PartnerEducational council for communes and provinces. Representative: Frédéric Mathurin.
• Bibliothèque Publique de BastogneminorStrategic or Co-development PartnerPublic library services. Representative: Marc Caprasse.
• Contrat de rivière OURTHE ASBLminorStrategic or Co-development PartnerRiver contract organization for the Ourthe river basin. Effective member: Josette Deville (student representative). Substitute: Vinciane Hazee (administrative agent).
• GAL Pays de l'OurthemajorStrategic or Co-development PartnerLocal Action Group for the Ourthe region. Marc Caprasse serves as Administrator with Josette Deville as substitute.
• UVCW (Union des Villes et Communes de Wallonie)majorStrategic or Co-development PartnerUnion of Walloon cities and communes representing municipal interests. Effective member: Josette Deville. Substitute: Francis Marville.
• AIS Nord Luxembourg (Agence Immobilière Sociale)minorStrategic or Co-development PartnerSocial housing agency for North Luxembourg. Representative: Martine Huet.
• ONE (Office de la Naissance et de l'Enfance)majorStrategic or Co-development PartnerChildhood and birth office for Walloon-Brussels Federation. 2 representatives: Valérie Berte, Frédéric Mathurin.
• Iles aux BambinsmajorStrategic or Co-development PartnerChildcare service for the region. Representative: listed.
• MESA ASBLminorStrategic or Co-development PartnerRegional association. 2 effective members.
• Wallonie-Bruxelles InternationalminorStrategic or Co-development PartnerInternational relations body for cross-border Luxembourg-Wallonie Nord functional zone. Effective member: Marc Caprasse. Substitute: Florence Kettelle.
• P'TITS SOLEILS ASBLmajorStrategic or Co-development PartnerChildcare service for 0-3 year olds. 4 representatives including 1 student member: Josette Deville, Martine Huet, Valérie Berte, Frédéric Mathurin.
• Maison du Tourisme Houffalize La RochemajorStrategic or Co-development PartnerTourism office for Houffalize and La Roche area. 3 representatives: Francis Marville, José Guillaume, Marc Knoden.
• Maison du Tourisme Cœur de l'ArdennemajorStrategic or Co-development PartnerTourism office for Ardenne heart region. 3 effective members (2+1): Francis Marville, Cindy Theis, Marc Knoden. 3 substitutes (2+1): Florent Gaspard, Marc Caprasse, Josette Deville.
• ADL (Agence de Développement Local)majorStrategic or Co-development PartnerLocal Development Agency for Houffalize and La Roche-en-Ardenne. 17 members including the Collège communal and 5 administrators (3+2): Florent Gaspard, Florence Kettelle, Marc Demasy, Antoine Piette.
• SPW Mobilité - Bassin de mobilitéminorStrategic or Co-development PartnerWalloon mobility department - mobility basin elected representative: Francis Marville.
• Académie de MusiqueminorStrategic or Co-development PartnerMusic academy with 4 representatives: J Simon, JM Pecquet, Josette Deville, Frédéric Mathurin.
• Zone des Chéas - Comité concertationminorStrategic or Co-development PartnerEconomic zone consultation committee. 3 representatives: Marc Caprasse, Florent Gaspard, Florence Kettelle.
• HOUTOPIAmajorStrategic or Co-development PartnerMajor tourist attraction and cultural center themed around children's rights and the 'Cité des enfants'. The municipality develops cultural activities in partnership including conferences, art salons, exhibitions, concerts, shows, and creativity center.
• IdeluxmajorStrategic or Co-development PartnerRegional development company for Luxembourg province providing economic development, public projects, environment, water, and finance services. Multiple IDELUX entities with municipal representatives on each.

Scale indicators8 records

Expansion highlights5 records

Broad incumbents

• Ville de Marche-en-Famenne: Larger administrative and economic center within Province de Luxembourg. Functions as a regional hub serving smaller communes like Houffalize through VIVALIA healthcare and IDELUX development services.
• Province de Luxembourg: Higher-tier government authority supervising and co-financing municipal operations across the Province. Provides regional funding flows and administrative oversight that directly shape Houffalize's fiscal and operational envelope.
• Ville de Bastogne: Larger nearby Ardennes town and broader service hub. Operates a wider portfolio of municipal services including the public library network (Bibliothèque Publique de Bastogne) that Houffalize accesses via intercommunal partnership.

Direct peers

• Commune de Sainte-Ode: Co-member of the Parc Naturel des Deux Ourthes with Houffalize. Comparable small Walloon rural commune in the Province de Luxembourg with similar intercommunal partnership profile.
• Ville de La Roche-en-Ardenne: Direct neighboring commune in the Ardennes region and co-member of the Parc Naturel des Deux Ourthes. Similar population scale, tourism-driven economy, and rural administrative profile, making it the most structurally comparable peer.
• Commune de Gouvy: Fellow member of the Parc Naturel des Deux Ourthes (76,000+ hectare natural park). Comparable rural Ardennes commune with similar small-scale municipal operations and tourism positioning.
• Commune de Vielsalm: Adjacent Ardennes municipality with similar rural-tourism economic base and small-municipal scale. Operates a comparable portfolio of communal services and schools in a geographically dispersed pattern.
• Commune de Tenneville: Sixth co-member of the Parc Naturel des Deux Ourthes. Similar rural Ardennes commune profile within the Province de Luxembourg sharing the same intercommunal ecosystem (IDELUX, ORES, VIVALIA).
• Commune de Bertogne: Co-member of the natural park with Houffalize and direct partner for the Louis Palange nursing home (priority admission for Bertogne residents). Similar small Ardennes municipal scale and service profile.

Others

• Union des Villes et Communes de Wallonie (UVCW): Walloon municipal association representing the interests of cities and communes in which Houffalize holds membership. Provides shared services, policy advocacy, and inter-municipal coordination relevant to all Walloon communes of this class.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/administration-communale-houffalize

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Municipality of Houffalize