The Relatives
- Company typePrivate
- Founded1974
- HeadquartersCharlotte, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
The Relatives firmographics
Firmographics- Name
- The Relatives
- Legal name
- The Relatives Inc.
- Website
- https://therelatives.org
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
The Relatives industry classification
Industry- Product category
- Youth Crisis & Homeless Services
- NAICS
- Child and Youth Services (62411), Other Individual and Family Services (624190), Temporary Shelters (624221)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Family & Parenting Support Services (BPAGAEAC)
- akta.pro secondary industries
- Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Family Resource Centers & Wraparound Support Services (EDACALAH)
Keywords
Where The Relatives is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Relatives business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Individual Donations: The organization relies heavily on individual donations from the public, with various giving programs including monthly giving, multi-year giving society, and planned giving options.
- Government Grants: Funded by grants including Grant Number 90CY7421 from the Family and Youth Services Bureau within the Administration for Children and Families, U.S. Department of Health and Human Services.
- Corporate Sponsorships: Safe Place partnership dues from businesses ($100 for non-profit, $200 for for-profit locations) and sponsorship opportunities for events.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Daily | Crisis Center Operating Cost |
| Other | One time | Donation Impact Levels |
| Other | Annual | Safe Place Partnership Dues |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
The Relatives product offering
Product offeringCore offering
The Relatives is a nonprofit organization that operates a continuum of free services for youth ages 7–24 experiencing crisis, homelessness, or family instability in the Charlotte/Mecklenburg County area. Its core offerings include a 24-hour Youth Crisis Center providing emergency shelter, an On Ramp Resource Center offering drop-in basic-needs services, a Housing Program for homeless youth, the Safe Place Partnership network, the TXT4Help text-based crisis line, and Parenting Classes for caregivers.
Product overview
The Relatives is a nonprofit social services organization offering a coordinated system of youth and family support programs. The core portfolio consists of six interconnected programs: the Youth Crisis Center (24/7 emergency shelter for ages 7-17), On Ramp Resource Center (drop-in services for ages 16-24), Housing Program (scattered site housing for ages 18-24), Safe Place Partnership (community location network for crisis access), TXT4Help (text-based crisis support), and Parenting Classes (Love and Logic-based family support). Together these programs provide a continuum of care from emergency shelter through transitional support to family reunification and independent living.
Differentiator
Problem solved
Functional benefit
Products and services
- Youth Crisis Center 24-hour emergency shelter providing immediate safe housing for youth ages 7–17 in crisis; it is the sole provider of 24-hour youth crisis shelter in Mecklenburg County.
- On Ramp Resource Center
Companies that use The Relatives
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles1 record
The Relatives technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Relatives partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- National Safe PlacecoreThe Relatives has been the Safe Place agency for Mecklenburg County since 1988, partnering with National Safe Place to create a local network of businesses, churches, schools, and community locations displaying Safe Place signs for youth in crisis.
- Safe Place Partners (2025 List)coreMultiple local businesses and organizations including Big Brothers Big Sisters, Charlotte Mecklenburg Parks & Recreation, Chik-Fil-A Lake Norman, Dilworth United Methodist Church, Florence Crittenton, Mission Gathering Church, Neet's Sweets, Plaza United Methodist Church, Two Chicks and a Truck, and YWCA display Safe Place signs and serve as access points for youth in crisis.
- Alexander Youth NetworkminorReferral partner listed on organization's referral links page for youth services coordination.
- Mecklenburg County Department of Social ServicescoreKey referral and coordination partner for youth in transition under DSS care. Crisis Center serves youth under care of DSS.
- Community Culinary School of CharlotteminorPartnership to provide culinary classes at the On Ramp Resource Center kitchen facility.
- Leading on OpportunityminorResearch partner that identified 45,000 disconnected young adults in Charlotte-Mecklenburg County, informing On Ramp Resource Center program focus.
- Bridge Jobs ProgramminorReferral partner for employment services for youth.
- Community LinkminorReferral partner for housing and financial literacy services.
- Crisis Assistance MinistryminorReferral partner for financial assistance and food resources.
- Goodwill IndustriesminorReferral partner for employment services.
- YWCAminorReferral partner and Safe Place location for youth resources.
- Charlotte Mecklenburg LibrariescoreSafe Place partner location where youth can seek immediate help.
- Charlotte Fire DepartmentcoreSafe Place partner location where youth can seek immediate help.
- Charlotte Transit SystemcoreSafe Place partner location where youth can seek immediate help.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
The Relatives competitors and assessment
Company assessmentRegional players
- Florence Crittenton: Listed Safe Place partner of The Relatives; Charlotte-area nonprofit serving at-risk youth and families. Directly comparable regional peer operating in the same Mecklenburg County market.
- Crisis Assistance Ministry: Charlotte-based referral partner of The Relatives providing emergency assistance (food, rent, clothing) to people in financial crisis. Operates in the same Mecklenburg County ecosystem addressing overlapping needs populations.
Direct peers
- The Night Ministry: Chicago-based nonprofit providing youth shelter, street outreach, and housing programs for homeless youth and young adults. Comparable program mix including overnight outreach and drop-in support services.
- Larkin Street Youth Services: San Francisco-based nonprofit providing crisis shelter, transitional housing, drop-in services, education, and employment programs for youth ages 12-24 experiencing homelessness. Most direct functional analog to The Relatives' integrated continuum.
- National Safe Place: National umbrella organization for the Safe Place network of which The Relatives has been the Mecklenburg County agency since 1988. Directly comparable because of the shared Safe Place branding and youth-crisis referral infrastructure.
- HomeStart: Nonprofit providing housing stabilization and homelessness prevention for families and young adults in Greater Boston. Comparable family/youth stabilization and case-management service model.
Emerging players
- Sisu Youth Services: California-based nonprofit providing shelter, drop-in, and housing services specifically for transition-age youth experiencing homelessness. Comparable age range and service mix to The Relatives' On Ramp Resource Center.
Broad incumbents
- Family Promise: National nonprofit network focused on family homelessness prevention and shelter; comparable social-services delivery model with volunteer-supported shelter network analog to The Relatives' Safe Place partner approach.
- Covenant House: National nonprofit operating shelter, housing, and supportive services for youth experiencing homelessness and trafficking. Highly comparable mission and program mix (emergency shelter, transitional housing, drop-in support) at much larger national scale.
- Youth Villages: Large nonprofit providing residential treatment, foster care, and in-home family services for at-risk youth across multiple states. Comparable population and crisis-to-stability orientation, but operates at broader regional scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Relatives social profiles
Digital presenceThe Relatives financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Relatives leadership team
Management profileNumber of profiles
Profiles6 records
The Relatives funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Relatives M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Relatives
What does The Relatives do?
The Relatives is a nonprofit organization that operates a continuum of free services for youth ages 7–24 experiencing crisis, homelessness, or family instability in the Charlotte/Mecklenburg County area. Its core offerings include a 24-hour Youth Crisis Center providing emergency shelter, an On Ramp Resource Center offering drop-in basic-needs services, a Housing Program for homeless youth, the Safe Place Partnership network, the TXT4Help text-based crisis line, and Parenting Classes for caregivers.
Is The Relatives a public or private company?
The Relatives is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Relatives founded?
The Relatives was founded in 1974. It employs 11 to 50 people.
Where is The Relatives based?
The Relatives is headquartered in Charlotte, United States, in the North America region.
How does The Relatives make money?
Three revenue lines are on record. Individual Donations are the primary driver. The others are government Grants and corporate Sponsorships.
Who are The Relatives's main competitors?
Regional players on record are Florence Crittenton and Crisis Assistance Ministry. Direct peers are The Night Ministry, Larkin Street Youth Services, National Safe Place and HomeStart. Sisu Youth Services is listed as an emerging player. Broad incumbents are Family Promise, Covenant House and Youth Villages.
Does The Relatives have an API?
No public API is recorded for The Relatives.
What industry is The Relatives in?
The Relatives's product category is Youth Crisis & Homeless Services. Its primary akta.pro industry code is BPAGAEAC, Family & Parenting Support Services, with a secondary code of EDAJALAK, Family & Parent Support Services (Parent Coaching, Advocacy). Its NAICS code is 62411 and its SIC code is 8300.